Customer Services Manager Job Trends in Cheltenham

Customer Service Manager
Gloucestershire > Cheltenham

The median Customer Service Manager salary in Cheltenham is £36,500 per year, according to job vacancies posted during the 6 months leading to 11 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
11 Aug 2026
Same period 2025 Same period 2024
Rank 62 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Services Manager 1 0 0
As % of all permanent jobs in Cheltenham 0.12% - -
As % of the Job Titles category 0.13% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £35,750 - -
Median annual salary (50th Percentile) £36,500 - -
75th Percentile £37,250 - -
90th Percentile - - -
Gloucestershire median annual salary £36,500 - -

All Permanent IT Job Roles
Cheltenham

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Cheltenham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cheltenham with a recognized job title 784 133 312
% of permanent jobs with a recognized job title 91.91% 98.52% 97.81%
Number of salaries quoted 553 91 218
10th Percentile £40,000 £27,500 £33,750
25th Percentile £51,250 £46,875 £45,000
Median annual salary (50th Percentile) £70,000 £72,500 £60,000
Median % change year-on-year -3.45% +20.83% +7.14%
75th Percentile £85,000 £95,000 £71,250
90th Percentile £100,000 £100,000 £85,000
Gloucestershire median annual salary £60,000 £50,000 £50,000
% change year-on-year +20.00% - -9.09%

Customer Services Manager Skill Set
Top 6 Co-Occurring Skills & Capabilities in Cheltenham

For the 6 months to 11 August 2026, Customer Services Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Cheltenham region featuring Customer Services Manager in the job title.

1 1 (100.00%) AI
1 1 (100.00%) CRM
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Service
1 1 (100.00%) People Management
1 1 (100.00%) Service Delivery

Customer Services Manager Skill Set
Co-Occurring Skills & Capabilities in Cheltenham by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (100.00%) Inclusion and Diversity
Miscellaneous
1 1 (100.00%) Renewable Energy
Processes & Methodologies
1 1 (100.00%) AI
1 1 (100.00%) CRM
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Service
1 1 (100.00%) People Management
1 1 (100.00%) Service Delivery