Customer Service Jobs in Cheltenham

Customer Service
Gloucestershire > Cheltenham

The table below provides summary statistics for permanent job vacancies advertised in Cheltenham requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 10 June 2025, comparing them to the same period in the previous two years.

6 months to
10 Jun 2025
Same period 2024 Same period 2023
Rank 22 41 46
Rank change year-on-year +19 +5 -19
Permanent jobs citing Customer Service 2 24 11
As % of all permanent jobs advertised in Cheltenham 1.92% 5.49% 3.16%
As % of the Processes & Methodologies category 2.13% 6.03% 3.24%
Number of salaries quoted 1 24 9
10th Percentile - £15,750 £20,600
25th Percentile £28,500 £26,438 £22,000
Median annual salary (50th Percentile) £29,000 £30,000 £31,000
Median % change year-on-year -3.33% -3.23% +16.98%
75th Percentile £29,500 £36,531 £31,500
90th Percentile - £62,500 £44,500
Gloucestershire median annual salary £27,500 £31,250 £31,000
% change year-on-year -12.00% +0.81% +16.98%

All Process and Methodology Skills
Cheltenham

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Cheltenham.

Permanent vacancies with a requirement for process or methodology skills 94 398 339
As % of all permanent jobs advertised in Cheltenham 90.38% 91.08% 97.41%
Number of salaries quoted 53 294 196
10th Percentile £26,500 £30,000 £32,125
25th Percentile £44,000 £42,500 £44,688
Median annual salary (50th Percentile) £60,000 £55,000 £60,000
Median % change year-on-year +9.09% -8.33% +29.73%
75th Percentile £85,000 £70,000 £73,750
90th Percentile £100,000 £85,000 £81,875
Gloucestershire median annual salary £52,600 £50,000 £55,250
% change year-on-year +5.20% -9.50% +10.50%

Customer Service
Job Vacancy Trend in Cheltenham

Job postings citing Customer Service as a proportion of all IT jobs advertised in Cheltenham.

Job vacancy trend for Customer Service in Cheltenham

Customer Service
Salary Trend in Cheltenham

3-month moving average salary quoted in jobs citing Customer Service in Cheltenham.

Salary trend for Customer Service in Cheltenham

Customer Service
Co-occurring Skills and Capabilities in Cheltenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) Microsoft Exchange
Cloud Services
1 1 (50.00%) Microsoft 365
Communications & Networking
1 1 (50.00%) DHCP
1 1 (50.00%) DNS
1 1 (50.00%) Intranet
1 1 (50.00%) LAN
1 1 (50.00%) WAN
General
1 1 (50.00%) Inclusion and Diversity
1 1 (50.00%) Legal
1 1 (50.00%) Social Skills
Job Titles
1 1 (50.00%) Analyst
1 1 (50.00%) Information Manager
1 1 (50.00%) Knowledge Manager
1 1 (50.00%) Service Analyst
1 1 (50.00%) Service Desk Analyst
Miscellaneous
1 1 (50.00%) Cyberattack
1 1 (50.00%) Handset
1 1 (50.00%) Management Information System
1 1 (50.00%) Smartphone
Operating Systems
1 1 (50.00%) Windows
Processes & Methodologies
1 2 (100.00%) Problem-Solving
2 1 (50.00%) Information Management
Qualifications
1 1 (50.00%) Degree
Vendors
1 1 (50.00%) Microsoft