Customer Experience Jobs in Cheltenham

Customer Experience (CX)
Gloucestershire > Cheltenham

The table below provides summary statistics for permanent job vacancies advertised in Cheltenham requiring Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Experience over the 6 months leading up to 18 May 2025, comparing them to the same period in the previous two years.

6 months to
18 May 2025
Same period 2024 Same period 2023
Rank 23 63 51
Rank change year-on-year +40 -12 +5
Permanent jobs citing Customer Experience 1 2 4
As % of all permanent jobs advertised in Cheltenham 1.10% 0.52% 1.25%
As % of the Processes & Methodologies category 1.20% 0.56% 1.29%
Number of salaries quoted 0 2 0
Median annual salary (50th Percentile) - £35,500 -
Gloucestershire median annual salary £37,500 £35,500 £45,000
% change year-on-year +5.63% -21.11% -0.09%

All Process and Methodology Skills
Cheltenham

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Cheltenham.

Permanent vacancies with a requirement for process or methodology skills 83 358 311
As % of all permanent jobs advertised in Cheltenham 91.21% 92.99% 97.49%
Number of salaries quoted 49 281 206
10th Percentile £26,250 £30,000 £34,625
25th Percentile £47,500 £43,750 £45,000
Median annual salary (50th Percentile) £60,000 £55,000 £60,000
Median % change year-on-year +9.09% -8.33% +33.21%
75th Percentile £78,750 £70,000 £73,750
90th Percentile £100,000 £82,500 £82,500
Gloucestershire median annual salary £52,600 £50,000 £55,000
% change year-on-year +5.20% -9.09% +10.00%

Customer Experience
Job Vacancy Trend in Cheltenham

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Cheltenham.

Job vacancy trend for Customer Experience in Cheltenham

Customer Experience
Salary Trend in Cheltenham

3-month moving average salary quoted in jobs citing Customer Experience in Cheltenham.

Salary trend for Customer Experience in Cheltenham

Customer Experience
Co-occurring Skills and Capabilities in Cheltenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Social Skills
1 1 (100.00%) Telecoms
Job Titles
1 1 (100.00%) Analyst
1 1 (100.00%) Service Analyst
1 1 (100.00%) Service Desk Analyst
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) Decision-Making
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Proactive Monitoring
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Service Management
Qualifications
1 1 (100.00%) CCNA
1 1 (100.00%) Cisco Certification
1 1 (100.00%) MCP
1 1 (100.00%) MCSE
1 1 (100.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (100.00%) SLA