Senior IT Support Analyst Job Trends in Cheltenham

Senior IT Support Analyst
Gloucestershire > Cheltenham

The median Senior IT Support Analyst salary in Cheltenham is £45,000 per year, according to job vacancies posted during the 6 months leading to 21 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
21 Mar 2026
Same period 2025 Same period 2024
Rank 41 - -
Rank change year-on-year - - -
Permanent jobs requiring a Senior IT Support Analyst 1 0 0
As % of all permanent jobs in Cheltenham 0.33% - -
As % of the Job Titles category 0.35% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £45,000 - -
Gloucestershire median annual salary £45,000 - -

All Permanent IT Job Roles
Cheltenham

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Cheltenham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cheltenham with a recognized job title 287 75 413
% of permanent jobs with a recognized job title 94.41% 96.15% 96.05%
Number of salaries quoted 215 48 306
10th Percentile £30,000 £39,650 £30,000
25th Percentile £40,000 £50,000 £43,750
Median annual salary (50th Percentile) £58,497 £60,000 £55,000
Median % change year-on-year -2.51% +9.09% -1.79%
75th Percentile £77,500 £78,750 £67,500
90th Percentile £95,000 £100,000 £82,500
Gloucestershire median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% -9.09%

Senior IT Support Analyst Skill Set
Top 12 Co-Occurring Skills & Capabilities in Cheltenham

For the 6 months to 21 March 2026, Senior IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Cheltenham region featuring Senior IT Support Analyst in the job title.

1 1 (100.00%) Continuous Improvement
1 1 (100.00%) CRM
1 1 (100.00%) Customer Service
1 1 (100.00%) Document Management
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft Office
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Service Delivery
1 1 (100.00%) Service Management
1 1 (100.00%) Time Management

Senior IT Support Analyst Skill Set
Co-Occurring Skills & Capabilities in Cheltenham by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (100.00%) Microsoft Office
General
1 1 (100.00%) Influencing Skills
1 1 (100.00%) Law
1 1 (100.00%) Organisational Skills
1 1 (100.00%) Social Skills
Processes & Methodologies
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) CRM
1 1 (100.00%) Customer Service
1 1 (100.00%) Document Management
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Service Delivery
1 1 (100.00%) Service Management
1 1 (100.00%) Time Management
Vendors
1 1 (100.00%) Microsoft