Period
to 25 June 2019

The following table provides summary statistics for permanent job vacancies advertised in Cheltenham with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 25 June 2019 with a comparison to the same period in the previous 2 years.

Service Management
Gloucestershire > Cheltenham
6 months to
25 Jun 2019
Same period 2018 Same period 2017
Rank 48 67 -
Rank change year-on-year +19 - +82
Permanent jobs citing Service Management 19 12 0
As % of all permanent IT jobs advertised in Cheltenham 3.62% 1.98% -
As % of the Processes & Methodologies category 4.00% 2.11% -
Number of salaries quoted 15 8 0
Cheltenham median annual salary £47,500 £55,500 -
Median salary % change year-on-year -14.41% - -
Gloucestershire median annual salary £47,500 £41,000 £40,000
% change year-on-year +15.85% +2.50% -11.11%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cheltenham with a requirement for process or methodology skills.

All Process and Methodology Skills
Cheltenham
Permanent vacancies with a requirement for process or methodology skills 475 568 429
As % of all permanent IT jobs advertised in Cheltenham 90.48% 93.73% 92.86%
Number of salaries quoted 351 491 348
Cheltenham median annual salary £47,500 £41,000 £45,000
Median salary % change year-on-year +15.85% -8.89% -
10th Percentile £28,750 £26,250 £25,000
90th Percentile £65,000 £62,500 £65,000
Gloucestershire median annual salary £47,500 £45,000 £42,500
% change year-on-year +5.56% +5.88% -5.56%

Service Management
Job Vacancy Trend in Cheltenham

Job postings citing Service Management as a percentage of all IT jobs advertised in Cheltenham.

Job vacancy trend for Service Management in Cheltenham

Service Management
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Cheltenham.

Salary trend for Service Management in Cheltenham

Service Management
Salary Histogram in Cheltenham

The salary distribution of IT jobs citing Service Management in Cheltenham over the 6 months to 25 June 2019.

Salary histogram for Service Management in Cheltenham

For the 6 months to 25 June 2019, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cheltenham region with a requirement for Service Management.

1 18 (94.74%) Windows
1 18 (94.74%) Microsoft
2 16 (84.21%) ITIL
3 12 (63.16%) Agile Software Development
3 12 (63.16%) JIRA
3 12 (63.16%) Confluence
3 12 (63.16%) Amazon AWS
4 11 (57.89%) Microsoft Azure
4 11 (57.89%) Active Directory
5 10 (52.63%) SCCM
6 9 (47.37%) PowerShell
6 9 (47.37%) ITIL V3
6 9 (47.37%) Infrastructure Engineering
7 8 (42.11%) Docker
7 8 (42.11%) Security Cleared
7 8 (42.11%) Git (software)
7 8 (42.11%) Scrum
8 7 (36.84%) VMware
8 7 (36.84%) Cisco
8 7 (36.84%) Firewall
8 7 (36.84%) Configuration Management
8 7 (36.84%) Linux
8 7 (36.84%) Puppet
8 7 (36.84%) VMware ESXi
8 7 (36.84%) VMware Infrastructure
8 7 (36.84%) DV Cleared
8 7 (36.84%) Bash Shell
8 7 (36.84%) Kubernetes
8 7 (36.84%) Windows Server
8 7 (36.84%) vRealize

Service Management
Co-occurring IT Skills in Cheltenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (63.16%) Confluence
2 4 (21.05%) CMS
2 4 (21.05%) Drupal
2 4 (21.05%) SharePoint
Applications
1 2 (10.53%) Microsoft Office
Business Applications
1 4 (21.05%) Salesforce.com CRM
Cloud Services
1 12 (63.16%) Amazon AWS
2 11 (57.89%) Microsoft Azure
3 4 (21.05%) Office 365
4 1 (5.26%) Amazon EC2
4 1 (5.26%) AWS CloudFormation
4 1 (5.26%) AWS Elastic Beanstalk
4 1 (5.26%) AWS Lambda
4 1 (5.26%) Serverless
Communications & Networking
1 7 (36.84%) Firewall
1 7 (36.84%) VSAN
2 6 (31.58%) DNS
3 2 (10.53%) DHCP
3 2 (10.53%) OSPF
3 2 (10.53%) VLAN
4 1 (5.26%) Network Security
Database & Business Intelligence
1 5 (26.32%) MySQL
2 4 (21.05%) SQL Server
3 1 (5.26%) Amazon RDS
3 1 (5.26%) PostgreSQL
Development Applications
1 12 (63.16%) JIRA
2 8 (42.11%) Git (software)
3 4 (21.05%) Bitbucket
4 1 (5.26%) Atlassian Bamboo
General
1 4 (21.05%) Finance
Job Titles
1 9 (47.37%) Infrastructure Engineer
2 4 (21.05%) Architect
2 4 (21.05%) Solutions Architect
3 3 (15.79%) Security Engineer
4 2 (10.53%) 1st/2nd Line Support
4 2 (10.53%) 2nd Line Support
4 2 (10.53%) Wintel Engineer
4 2 (10.53%) Wintel Infrastructure Engineer
5 1 (5.26%) Developer
5 1 (5.26%) Full Stack Developer
5 1 (5.26%) IT Support
5 1 (5.26%) Senior Security Engineer
Libraries, Frameworks & Software Standards
1 5 (26.32%) .NET
2 1 (5.26%) AngularJS
2 1 (5.26%) ASP.NET
2 1 (5.26%) ASP.NET Web API
Miscellaneous
1 6 (31.58%) Analytical Skills
2 1 (5.26%) Enterprise Software
Operating Systems
1 18 (94.74%) Windows
2 7 (36.84%) Linux
2 7 (36.84%) Windows Server
3 3 (15.79%) Windows 10
3 3 (15.79%) Windows Server 2012
4 2 (10.53%) CentOS
4 2 (10.53%) Windows 8
Processes & Methodologies
1 16 (84.21%) ITIL
2 12 (63.16%) Agile Software Development
3 9 (47.37%) Infrastructure Engineering
3 9 (47.37%) ITIL V3
4 8 (42.11%) Scrum
5 7 (36.84%) Configuration Management
6 5 (26.32%) Enterprise Architecture
6 5 (26.32%) IT Strategy
6 5 (26.32%) ITSM
6 5 (26.32%) Preventative Maintenance
6 5 (26.32%) Problem-Solving
7 4 (21.05%) Acceptance Criteria
7 4 (21.05%) Architecture Roadmap
7 4 (21.05%) Cybersecurity
7 4 (21.05%) Feasibility Study
7 4 (21.05%) IT Governance
7 4 (21.05%) Scaled Agile Framework
7 4 (21.05%) Strategic Roadmap
7 4 (21.05%) Technical Architecture
7 4 (21.05%) Translating Business Requirements
Programming Languages
1 9 (47.37%) PowerShell
2 7 (36.84%) Bash Shell
3 2 (10.53%) C
3 2 (10.53%) Python
4 1 (5.26%) C#
Qualifications
1 8 (42.11%) Security Cleared
2 7 (36.84%) DV Cleared
3 2 (10.53%) MCP
3 2 (10.53%) MCSA
3 2 (10.53%) MCSE
3 2 (10.53%) Microsoft Certification
System Software
1 11 (57.89%) Active Directory
2 8 (42.11%) Docker
3 7 (36.84%) VMware ESXi
3 7 (36.84%) VMware Infrastructure
4 5 (26.32%) VirtualBox
5 3 (15.79%) Hyper-V
6 2 (10.53%) Virtual Machines
7 1 (5.26%) Virtual Desktop
Systems Management
1 10 (52.63%) SCCM
2 7 (36.84%) Ansible
2 7 (36.84%) Kubernetes
2 7 (36.84%) Puppet
2 7 (36.84%) vRealize
3 2 (10.53%) SCOM
3 2 (10.53%) SCVMM
Vendors
1 18 (94.74%) Microsoft
2 7 (36.84%) Cisco
2 7 (36.84%) VMware
3 4 (21.05%) Atlassian
3 4 (21.05%) MuleSoft
3 4 (21.05%) Oracle
3 4 (21.05%) Salesforce.com