Period
to 21 November 2017

The median annual salary for a 1st Line Support Technician was £20,000 in advertised job vacancies in Cheshire during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Technician
North West > Cheshire
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 172 - 188
Rank change year-on-year - +188 +7
Permanent jobs requiring a 1st Line Support Technician 6 0 2
As % of all permanent IT jobs advertised in Cheshire 0.19% - 0.062%
As % of the Job Titles category 0.20% - 0.064%
Number of salaries quoted 2 0 2
Cheshire median annual salary £20,000 - £21,500
10th Percentile £19,500 - £17,800
90th Percentile £20,500 - £24,400
North West median annual salary £18,500 £24,000 £19,500
% change year-on-year -22.92% +23.08% +8.33%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cheshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cheshire
Permanent vacancies in Cheshire with a recognized job title 2951 2189 3136
% of permanent IT jobs with a recognized job title 95.87% 97.29% 97.21%
Number of salaries quoted 2262 1879 2660
Cheshire median annual salary £42,500 £37,500 £40,000
Median salary % change year-on-year +13.33% -6.25% +3.56%
10th Percentile £25,000 £22,000 £22,000
90th Percentile £62,500 £58,750 £57,500
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +6.67%

1st Line Support Technician
Job Vacancy Trend in Cheshire

Job postings that featured 1st Line Support Technician in the job title as a percentage of all IT jobs advertised in Cheshire.

Job vacancy trend for 1st Line Support Technician in Cheshire

1st Line Support Technician
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician in Cheshire.

Salary trend for 1st Line Support Technician in Cheshire

1st Line Support Technician
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Technician within the Cheshire region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Runcorn - 3 - -
Warrington - 2 £20,000 -
Wilmslow - 1 - -
1st Line Support Technician
North West

1st Line Support Technician Skill Set
Top 25 Co-occurring IT Skills in Cheshire

For the 6 months to 21 November 2017, 1st Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheshire region featuring 1st Line Support Technician in the job title.

1 6 (100.00%) Windows
2 5 (83.33%) MS Exchange
2 5 (83.33%) Microsoft Office
2 5 (83.33%) Microsoft
3 3 (50.00%) SQL
3 3 (50.00%) Windows 7
3 3 (50.00%) Degree
3 3 (50.00%) Computer Science
3 3 (50.00%) Sage 1000
3 3 (50.00%) Active Directory
3 3 (50.00%) Sage
3 3 (50.00%) Microsoft Excel
3 3 (50.00%) ERP
3 3 (50.00%) Change Management
3 3 (50.00%) Capacity Planning
3 3 (50.00%) Performance Tuning
3 3 (50.00%) Performance Monitoring
3 3 (50.00%) Windows Server
3 3 (50.00%) Virtual Machines
4 2 (33.33%) Exchange Server 2010
4 2 (33.33%) Windows Server 2012
4 2 (33.33%) TCP/IP
4 2 (33.33%) Windows Server 2008
5 1 (16.67%) Asset Management
5 1 (16.67%) Windows 10

1st Line Support Technician Skill Set
Co-occurring IT Skills in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (83.33%) MS Exchange
2 2 (33.33%) Exchange Server 2010
Applications
1 5 (83.33%) Microsoft Office
2 3 (50.00%) Microsoft Excel
Business Applications
1 3 (50.00%) Sage 1000
Communications & Networking
1 2 (33.33%) TCP/IP
Miscellaneous
1 3 (50.00%) Computer Science
Operating Systems
1 6 (100.00%) Windows
2 3 (50.00%) Windows 7
2 3 (50.00%) Windows Server
3 2 (33.33%) Windows Server 2008
3 2 (33.33%) Windows Server 2012
4 1 (16.67%) Windows 10
Processes & Methodologies
1 3 (50.00%) Capacity Planning
1 3 (50.00%) Change Management
1 3 (50.00%) ERP
1 3 (50.00%) Performance Monitoring
1 3 (50.00%) Performance Tuning
2 1 (16.67%) Asset Management
Programming Languages
1 3 (50.00%) SQL
Qualifications
1 3 (50.00%) Degree
System Software
1 3 (50.00%) Active Directory
1 3 (50.00%) Virtual Machines
Vendors
1 5 (83.33%) Microsoft
2 3 (50.00%) Sage