1st/2nd Line Support Job Trends in Cheshire

1st/2nd Line Support
North West > Cheshire

The median 1st/2nd Line Support salary in Cheshire is £31,000 per year, according to job vacancies posted during the 6 months leading to 4 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
4 Nov 2025
Same period 2024 Same period 2023
Rank 70 - 63
Rank change year-on-year - - +58
Permanent jobs requiring a 1st/2nd Line Support 10 0 1
As % of all permanent jobs in Cheshire 1.27% - 0.21%
As % of the Job Titles category 1.46% - 0.22%
Number of salaries quoted 10 0 1
10th Percentile - - -
25th Percentile £29,000 - £26,250
Median annual salary (50th Percentile) £31,000 - £27,500
Median % change year-on-year - - -3.51%
75th Percentile £32,000 - £28,750
90th Percentile - - -
North West median annual salary £30,000 £32,500 £29,000
% change year-on-year -7.69% +12.07% +3.57%

All Permanent IT Job Vacancies
Cheshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Cheshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cheshire with a recognized job title 685 883 457
% of permanent jobs with a recognized job title 87.04% 94.44% 97.44%
Number of salaries quoted 398 516 338
10th Percentile £26,425 £30,000 £23,850
25th Percentile £33,183 £36,875 £31,250
Median annual salary (50th Percentile) £43,000 £45,096 £48,147
Median % change year-on-year -4.65% -6.34% +6.99%
75th Percentile £60,000 £55,000 £66,997
90th Percentile £76,450 £65,000 £77,650
North West median annual salary £48,500 £50,000 £55,000
% change year-on-year -3.00% -9.09% +4.76%

1st/2nd Line Support
Job Vacancy Trend in Cheshire

Historical trend showing the proportion of permanent IT job postings featuring '1st/2nd Line Support' in the job title relative to all permanent IT jobs advertised in Cheshire.

1st/2nd Line Support job vacancy trend in Cheshire

1st/2nd Line Support
Salary Trend in Cheshire

Salary distribution trend for 1st/2nd Line Support job vacancies in Cheshire.

Salary distribution trend for 1st/2nd Line Support job vacancies in Cheshire

1st/2nd Line Support
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support within the Cheshire region over the 6 months to 4 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Warrington - 10 £31,000 -
1st/2nd Line Support
North West

1st/2nd Line Support Skill Set
Top 14 Co-Occurring Skills & Capabilities in Cheshire

For the 6 months to 4 November 2025, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Cheshire region featuring 1st/2nd Line Support in the job title.

1 10 (100.00%) MCP
1 10 (100.00%) Microsoft 365
1 10 (100.00%) Mobile Device Management
1 10 (100.00%) Windows
1 10 (100.00%) Windows 10
2 5 (50.00%) Continuous Improvement
2 5 (50.00%) Customer Service
2 5 (50.00%) Cyber Essentials
2 5 (50.00%) Microsoft
2 5 (50.00%) Microsoft Excel
2 5 (50.00%) Microsoft Office
2 5 (50.00%) Microsoft PowerPoint
2 5 (50.00%) Service Delivery
2 5 (50.00%) SLA

1st/2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Cheshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 5 (50.00%) Microsoft Excel
1 5 (50.00%) Microsoft Office
1 5 (50.00%) Microsoft PowerPoint
Cloud Services
1 10 (100.00%) Microsoft 365
General
1 10 (100.00%) Social Skills
2 5 (50.00%) Pharmaceutical
Miscellaneous
1 10 (100.00%) Driving Licence
Operating Systems
1 10 (100.00%) Windows
1 10 (100.00%) Windows 10
Processes & Methodologies
1 10 (100.00%) Mobile Device Management
2 5 (50.00%) Continuous Improvement
2 5 (50.00%) Customer Service
2 5 (50.00%) Service Delivery
Qualifications
1 10 (100.00%) MCP
Quality Assurance & Compliance
1 5 (50.00%) Cyber Essentials
1 5 (50.00%) SLA
Vendors
1 5 (50.00%) Microsoft