Period
to 17 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Cheshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 17 February 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
North West > Cheshire
6 months to
17 Feb 2018
Same period 2017 Same period 2016
Rank 78 41 98
Rank change year-on-year -37 +57 -57
Permanent jobs citing Service Delivery 123 122 66
As % of all permanent IT jobs advertised in Cheshire 3.66% 5.65% 2.31%
As % of the Processes & Methodologies category 4.09% 6.44% 2.68%
Number of salaries quoted 82 66 49
Cheshire median annual salary £53,250 £45,000 £45,000
Median salary % change year-on-year +18.33% - -10.00%
10th Percentile £30,300 £21,500 £25,000
90th Percentile £63,750 £69,375 £75,500
North West median annual salary £50,000 £45,000 £48,000
% change year-on-year +11.11% -6.25% +2.13%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cheshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Cheshire
Permanent vacancies with a requirement for process or methodology skills 3,008 1,894 2,460
As % of all permanent IT jobs advertised in Cheshire 89.42% 87.69% 86.13%
Number of salaries quoted 2,232 1,538 2,173
Cheshire median annual salary £45,000 £40,000 £40,000
Median salary % change year-on-year +12.50% - -
10th Percentile £27,500 £24,000 £22,500
90th Percentile £66,250 £62,500 £57,500
North West median annual salary £45,000 £40,000 £40,000
% change year-on-year +12.50% - -

Service Delivery
Job Vacancy Trend in Cheshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Cheshire.

Job vacancy trend for Service Delivery in Cheshire

Service Delivery
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Cheshire.

Salary trend for Service Delivery in Cheshire

Service Delivery
Salary Histogram in Cheshire

The salary distribution of IT jobs citing Service Delivery in Cheshire over the 6 months to 17 February 2018.

Salary histogram for Service Delivery in Cheshire

Service Delivery
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Cheshire region over the 6 months to 17 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warrington -17 37 £47,500 +26.67% 2
Knutsford -41 15 £50,000 +20.48%
Crewe -1 6 £42,500 +13.33% 1
Runcorn - 5 £51,250 - 1
Wilmslow +16 3 £30,500 -1.61%
Chester -21 3 £52,500 -4.55%
Alderley Edge - 1 £40,000 -
Service Delivery
North West

For the 6 months to 17 February 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cheshire region with a requirement for Service Delivery.

1 78 (63.41%) ITIL
2 62 (50.41%) Service Management
3 40 (32.52%) Finance
4 33 (26.83%) Agile Software Development
5 31 (25.20%) Project Management
6 30 (24.39%) Change Management
6 30 (24.39%) Service Design
7 29 (23.58%) Customer Requirements
8 25 (20.33%) Windows
9 22 (17.89%) SLA
9 22 (17.89%) Banking
10 21 (17.07%) Service Delivery Management
11 20 (16.26%) ITIL Certification
12 19 (15.45%) Microsoft
12 19 (15.45%) Risk Management
12 19 (15.45%) Problem Management
13 17 (13.82%) Stakeholder Management
13 17 (13.82%) Creative Problem-Solving
14 15 (12.20%) Java
15 14 (11.38%) ITIL V3
16 13 (10.57%) Incident Management
16 13 (10.57%) LAN
16 13 (10.57%) WAN
17 12 (9.76%) Linux
17 12 (9.76%) Performance Management
18 11 (8.94%) Active Directory
19 10 (8.13%) PRINCE2
19 10 (8.13%) Unix
19 10 (8.13%) Process Management
19 10 (8.13%) DevOps

Service Delivery
Co-occurring IT Skills in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (5.69%) MS Exchange
2 4 (3.25%) Exchange Server 2010
2 4 (3.25%) Exchange Server 2013
3 3 (2.44%) iPlanet
3 3 (2.44%) JBoss
3 3 (2.44%) Tomcat
3 3 (2.44%) WebLogic
3 3 (2.44%) WebSphere
3 3 (2.44%) WebSphere Application Server
4 2 (1.63%) Confluence
5 1 (0.81%) CICS
5 1 (0.81%) CMS
Applications
1 9 (7.32%) Microsoft Excel
2 8 (6.50%) Microsoft Office
2 8 (6.50%) Microsoft PowerPoint
3 1 (0.81%) MS Visio
Business Applications
1 1 (0.81%) Dynamics CRM
1 1 (0.81%) Dynamics NAV
1 1 (0.81%) Remedy ITSM
1 1 (0.81%) SAP EWM
1 1 (0.81%) SAP SD
Cloud Services
1 5 (4.07%) Amazon AWS
2 3 (2.44%) Microsoft Azure
2 3 (2.44%) Office 365
3 1 (0.81%) OpenShift
Communications & Networking
1 13 (10.57%) LAN
1 13 (10.57%) WAN
2 6 (4.88%) DNS
3 5 (4.07%) VPN
4 4 (3.25%) Remote Desktop
5 3 (2.44%) SSL
6 2 (1.63%) Cisco IOS
6 2 (1.63%) Ethernet
6 2 (1.63%) Firewall
6 2 (1.63%) Internet
6 2 (1.63%) PBX
6 2 (1.63%) SAN
6 2 (1.63%) Unified Communications
6 2 (1.63%) VoIP
7 1 (0.81%) DHCP
7 1 (0.81%) HTTP
7 1 (0.81%) Intrusion Detection
7 1 (0.81%) Network Security
7 1 (0.81%) TCP/IP
Database & Business Intelligence
1 4 (3.25%) SQL Server
2 2 (1.63%) Data Mining
3 1 (0.81%) Data Warehouse
3 1 (0.81%) DB2
3 1 (0.81%) Enterprise Data Warehouse
3 1 (0.81%) QlikView
Development Applications
1 3 (2.44%) Sonatype Nexus
2 2 (1.63%) Jenkins
2 2 (1.63%) JIRA
2 2 (1.63%) SonarQube
General
1 40 (32.52%) Finance
2 22 (17.89%) Banking
3 7 (5.69%) Investment Banking
4 6 (4.88%) Advertising
4 6 (4.88%) Law
5 4 (3.25%) Telecoms
6 3 (2.44%) Billing
7 2 (1.63%) Marketing
7 2 (1.63%) Retail
8 1 (0.81%) Automotive
8 1 (0.81%) Back Office
8 1 (0.81%) Corporate Banking
8 1 (0.81%) Digital Economy
8 1 (0.81%) Legal
8 1 (0.81%) Manufacturing
Job Titles
1 28 (22.76%) Architect
2 27 (21.95%) Service Architect
2 27 (21.95%) Service Manager
3 18 (14.63%) Analyst
4 15 (12.20%) Delivery Manager
5 14 (11.38%) Service Design Architect
6 13 (10.57%) Support Manager
7 10 (8.13%) Service Support Manager
7 10 (8.13%) Services Delivery Manager
8 7 (5.69%) Service Design Manager
9 6 (4.88%) Developer
9 6 (4.88%) IT Manager
9 6 (4.88%) ITIL Manager
9 6 (4.88%) ServiceNow Developer
9 6 (4.88%) Support Engineer
10 5 (4.07%) ITIL Service Architect
10 5 (4.07%) Technical Delivery Manager
10 5 (4.07%) Technical Manager
11 4 (3.25%) IT Analyst
11 4 (3.25%) ITIL Service Delivery Manager
Libraries, Frameworks & Software Standards
1 8 (6.50%) Web Services
2 7 (5.69%) Middleware
3 6 (4.88%) HTML
3 6 (4.88%) XML
4 3 (2.44%) LDAP
4 3 (2.44%) REST
5 2 (1.63%) .NET
5 2 (1.63%) IBM Integration Bus
5 2 (1.63%) WebSphere MQ
6 1 (0.81%) EDI
6 1 (0.81%) Flash
6 1 (0.81%) IDoc
6 1 (0.81%) ODBC
6 1 (0.81%) SAP XI
6 1 (0.81%) SOAP
Miscellaneous
1 9 (7.32%) Analytical Skills
1 9 (7.32%) Data Centre
2 6 (4.88%) CMDB
3 5 (4.07%) Management Information System
4 4 (3.25%) Mainframe
5 3 (2.44%) Computer Science
5 3 (2.44%) Greenfield Project
6 2 (1.63%) PMI
7 1 (0.81%) AS400
7 1 (0.81%) Driving Licence
7 1 (0.81%) Fat Client
7 1 (0.81%) PKI
7 1 (0.81%) Robotics
7 1 (0.81%) Security Operations Centre
7 1 (0.81%) Smart Energy
7 1 (0.81%) Thin Client
Operating Systems
1 25 (20.33%) Windows
2 12 (9.76%) Linux
3 10 (8.13%) Unix
4 8 (6.50%) Windows Server
5 4 (3.25%) Windows Server 2008
6 3 (2.44%) AIX
6 3 (2.44%) Android
6 3 (2.44%) Apple iOS
6 3 (2.44%) Solaris
6 3 (2.44%) Windows 10
Processes & Methodologies
1 78 (63.41%) ITIL
2 62 (50.41%) Service Management
3 33 (26.83%) Agile Software Development
4 31 (25.20%) Project Management
5 30 (24.39%) Change Management
5 30 (24.39%) Service Design
6 29 (23.58%) Customer Requirements
7 21 (17.07%) Service Delivery Management
8 19 (15.45%) Problem Management
8 19 (15.45%) Risk Management
9 17 (13.82%) Creative Problem-Solving
9 17 (13.82%) Stakeholder Management
10 14 (11.38%) ITIL V3
11 13 (10.57%) Incident Management
12 12 (9.76%) Performance Management
13 10 (8.13%) DevOps
13 10 (8.13%) PRINCE2
13 10 (8.13%) Process Management
14 9 (7.32%) Waterfall
15 8 (6.50%) Operations Management
Programming Languages
1 15 (12.20%) Java
2 8 (6.50%) SQL
3 6 (4.88%) JavaScript
3 6 (4.88%) PHP
4 4 (3.25%) Python
5 3 (2.44%) Shell Script
6 1 (0.81%) C#
6 1 (0.81%) COBOL
6 1 (0.81%) Groovy
6 1 (0.81%) Perl
6 1 (0.81%) PowerShell
6 1 (0.81%) VBScript
Qualifications
1 20 (16.26%) ITIL Certification
2 3 (2.44%) Degree
2 3 (2.44%) PMI Certification
3 2 (1.63%) CCNA
3 2 (1.63%) Cisco Certification
3 2 (1.63%) MCITP
3 2 (1.63%) Microsoft Certification
3 2 (1.63%) SC Cleared
3 2 (1.63%) Security Cleared
3 2 (1.63%) VMware Certified Professional (VCP)
4 1 (0.81%) CISSP
4 1 (0.81%) Computer Science Degree
4 1 (0.81%) PMP
4 1 (0.81%) Postgraduate
4 1 (0.81%) SAP Certification
Quality Assurance & Compliance
1 22 (17.89%) SLA
2 8 (6.50%) ISO/IEC 20000
3 3 (2.44%) COBIT
3 3 (2.44%) QA
4 2 (1.63%) ISO/IEC 27001
5 1 (0.81%) GDPR
System Software
1 11 (8.94%) Active Directory
2 5 (4.07%) Hyper-V
3 4 (3.25%) XenApp
3 4 (3.25%) XenDesktop
4 3 (2.44%) VMware Infrastructure
5 2 (1.63%) Docker
Systems Management
1 8 (6.50%) Tivoli Storage Manager
2 4 (3.25%) Nagios
3 3 (2.44%) BladeLogic
3 3 (2.44%) CA Wily
3 3 (2.44%) Tivoli
4 2 (1.63%) Netcool
4 2 (1.63%) Opscode Chef
4 2 (1.63%) SCOM
5 1 (0.81%) RSA enVision
Vendors
1 19 (15.45%) Microsoft
2 9 (7.32%) IBM
2 9 (7.32%) VMware
3 6 (4.88%) Cisco
3 6 (4.88%) Citrix
3 6 (4.88%) Google
3 6 (4.88%) ServiceNow
4 5 (4.07%) Veeam
5 3 (2.44%) CA
6 2 (1.63%) Avaya
6 2 (1.63%) CA Agile Central
6 2 (1.63%) CheckPoint
6 2 (1.63%) HP
6 2 (1.63%) Mitel
6 2 (1.63%) SAP
7 1 (0.81%) ArcSight
7 1 (0.81%) Fortinet
7 1 (0.81%) Juniper
7 1 (0.81%) Tableau
7 1 (0.81%) Teradata