Period
to 16 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Cheshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 16 October 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
North West > Cheshire
6 months to
16 Oct 2018
Same period 2017 Same period 2016
Rank 97 87 80
Rank change year-on-year -10 -7 +26
Permanent jobs citing SLA 70 88 65
As % of all permanent IT jobs advertised in Cheshire 2.62% 3.11% 3.00%
As % of the Quality Assurance & Compliance category 17.68% 25.36% 24.81%
Number of salaries quoted 51 53 60
Cheshire median annual salary £30,000 £27,500 £25,000
Median salary % change year-on-year +9.09% +10.00% -23.08%
10th Percentile £19,500 £18,850 £18,750
90th Percentile £57,500 £57,500 £47,875
North West median annual salary £30,500 £27,500 £35,000
% change year-on-year +10.91% -21.43% -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cheshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Cheshire
Permanent vacancies with a requirement for quality assurance or compliance skills 396 347 262
As % of all permanent IT jobs advertised in Cheshire 14.81% 12.27% 12.10%
Number of salaries quoted 266 217 219
Cheshire median annual salary £47,500 £42,500 £33,000
Median salary % change year-on-year +11.76% +28.79% -12.00%
10th Percentile £24,750 £25,000 £21,850
90th Percentile £76,250 £67,500 £63,332
North West median annual salary £45,000 £40,000 £40,000
% change year-on-year +12.50% - +3.90%

SLA
Job Vacancy Trend in Cheshire

Job postings citing SLA as a percentage of all IT jobs advertised in Cheshire.

Job vacancy trend for SLA in Cheshire

SLA
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Cheshire.

Salary trend for SLA in Cheshire

SLA
Salary Histogram in Cheshire

The salary distribution of IT jobs citing SLA in Cheshire over the 6 months to 16 October 2018.

Salary histogram for SLA in Cheshire

SLA
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Cheshire region over the 6 months to 16 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wilmslow +3 20 £23,000 -8.00%
Knutsford +11 17 £25,000 +3.09%
Daresbury - 8 £21,000 -
Crewe +7 5 £52,500 -4.55%
Warrington -29 5 £26,500 -6.19% 2
Macclesfield +13 3 £20,000 +5.26%
Chester +1 3 £36,000 -10.00% 2
Runcorn - 1 £36,000 - 1
Ellesmere Port - 1 - - 1
SLA
North West

For the 6 months to 16 October 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cheshire region with a requirement for SLA.

1 44 (62.86%) ITIL
2 28 (40.00%) Windows
3 26 (37.14%) Microsoft
4 22 (31.43%) Active Directory
4 22 (31.43%) Service Management
5 17 (24.29%) Microsoft Office
6 15 (21.43%) Banking
6 15 (21.43%) Risk Management
6 15 (21.43%) Investment Banking
6 15 (21.43%) Wealth Management
7 14 (20.00%) ITSM
8 13 (18.57%) Finance
8 13 (18.57%) Law
8 13 (18.57%) Windows 7
9 12 (17.14%) Problem Management
9 12 (17.14%) Stakeholder Management
9 12 (17.14%) VMware
9 12 (17.14%) WAN
10 10 (14.29%) LAN
10 10 (14.29%) SQL
10 10 (14.29%) Incident Management
10 10 (14.29%) Windows Server
11 9 (12.86%) Microsoft Excel
12 8 (11.43%) Citrix
12 8 (11.43%) SAN
12 8 (11.43%) Change Control
12 8 (11.43%) Microsoft PowerPoint
12 8 (11.43%) Problem-Solving
13 7 (10.00%) Time Management
13 7 (10.00%) Data Centre

SLA
Co-occurring IT Skills in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.29%) IIS
2 1 (1.43%) CMS
2 1 (1.43%) SAS
2 1 (1.43%) SharePoint
2 1 (1.43%) WebSphere
2 1 (1.43%) WebSphere Application Server
Applications
1 17 (24.29%) Microsoft Office
2 9 (12.86%) Microsoft Excel
3 8 (11.43%) Microsoft PowerPoint
4 6 (8.57%) MS Visio
5 1 (1.43%) Spreadsheet
Cloud Services
1 3 (4.29%) Amazon AWS
1 3 (4.29%) Microsoft Azure
2 1 (1.43%) Office 365
Communications & Networking
1 12 (17.14%) WAN
2 10 (14.29%) LAN
3 8 (11.43%) SAN
4 5 (7.14%) Internet
4 5 (7.14%) TCP/IP
5 4 (5.71%) DNS
6 3 (4.29%) VoIP
6 3 (4.29%) VPN
7 2 (2.86%) BGP
7 2 (2.86%) Cisco ASA
7 2 (2.86%) Cisco IOS
7 2 (2.86%) Firewall
7 2 (2.86%) MPLS
7 2 (2.86%) OSPF
7 2 (2.86%) RIP
7 2 (2.86%) SMS
8 1 (1.43%) Intranet
8 1 (1.43%) Nortel Meridian
8 1 (1.43%) PABX
8 1 (1.43%) Wi-Fi
Database & Business Intelligence
1 6 (8.57%) SQL Server
2 2 (2.86%) GIS
2 2 (2.86%) Relational Database
3 1 (1.43%) Amazon Redshift
3 1 (1.43%) MySQL
3 1 (1.43%) Oracle Database
3 1 (1.43%) PostgreSQL
Development Applications
1 1 (1.43%) JIRA
1 1 (1.43%) Log4j
1 1 (1.43%) Log4Net
1 1 (1.43%) Team Foundation Server
1 1 (1.43%) VSS/SourceSafe
General
1 15 (21.43%) Banking
1 15 (21.43%) Investment Banking
2 13 (18.57%) Finance
2 13 (18.57%) Law
3 2 (2.86%) Retail
4 1 (1.43%) Back Office
4 1 (1.43%) Manufacturing
4 1 (1.43%) Telecoms
Job Titles
1 20 (28.57%) Service Manager
2 19 (27.14%) Analyst
3 12 (17.14%) Service Analyst
3 12 (17.14%) Service Desk Analyst
4 9 (12.86%) Support Engineer
5 8 (11.43%) Operations Manager
5 8 (11.43%) Service Operations Manager
6 7 (10.00%) Support Analyst
7 6 (8.57%) 1st Line Support
7 6 (8.57%) Engagement Manager
8 5 (7.14%) 1st Line Engineer
8 5 (7.14%) 1st Line Support Analyst
8 5 (7.14%) 1st Line Support Engineer
8 5 (7.14%) Applications Support
8 5 (7.14%) DBA
8 5 (7.14%) IT Support
9 4 (5.71%) 2nd Line Support
9 4 (5.71%) Administrator
9 4 (5.71%) IT Analyst
9 4 (5.71%) IT Manager
Libraries, Frameworks & Software Standards
1 2 (2.86%) EDI
1 2 (2.86%) Flash
2 1 (1.43%) .NET
2 1 (1.43%) IBM Integration Bus
2 1 (1.43%) Middleware
2 1 (1.43%) Web Services
2 1 (1.43%) WebSphere MQ
Miscellaneous
1 7 (10.00%) Data Centre
2 6 (8.57%) Virtual Team
3 5 (7.14%) Analytical Skills
4 3 (4.29%) NHS
5 2 (2.86%) Management Information System
6 1 (1.43%) Data Protection Act
6 1 (1.43%) IBM Mainframe
6 1 (1.43%) IVR
6 1 (1.43%) Mainframe
6 1 (1.43%) Smart Meter
6 1 (1.43%) Social Media
6 1 (1.43%) Video Conferencing
Operating Systems
1 28 (40.00%) Windows
2 13 (18.57%) Windows 7
3 10 (14.29%) Windows Server
4 3 (4.29%) Unix
4 3 (4.29%) Windows Server 2008
4 3 (4.29%) Windows Server 2012
5 1 (1.43%) Windows 10
Processes & Methodologies
1 44 (62.86%) ITIL
2 22 (31.43%) Service Management
3 15 (21.43%) Risk Management
3 15 (21.43%) Wealth Management
4 14 (20.00%) ITSM
5 12 (17.14%) Problem Management
5 12 (17.14%) Stakeholder Management
6 10 (14.29%) Incident Management
7 8 (11.43%) Change Control
7 8 (11.43%) Problem-Solving
8 7 (10.00%) Time Management
9 6 (8.57%) Service Delivery
10 5 (7.14%) Business Intelligence
10 5 (7.14%) Disaster Recovery
10 5 (7.14%) Workflow
11 4 (5.71%) ITIL V3
11 4 (5.71%) Release Management
11 4 (5.71%) Root Cause Analysis
11 4 (5.71%) Service Design
11 4 (5.71%) Virtual Team Management
Programming Languages
1 10 (14.29%) SQL
2 4 (5.71%) T-SQL
3 3 (4.29%) PowerShell
3 3 (4.29%) Shell Script
4 1 (1.43%) COBOL
4 1 (1.43%) Java
4 1 (1.43%) JCL
4 1 (1.43%) Jython
4 1 (1.43%) PL/SQL
Qualifications
1 4 (5.71%) Degree
2 2 (2.86%) CCNA
2 2 (2.86%) CCNP
2 2 (2.86%) Cisco Certification
2 2 (2.86%) ISEB
3 1 (1.43%) ITIL Certification
3 1 (1.43%) ITIL Foundation Certificate
3 1 (1.43%) OCP
3 1 (1.43%) Oracle Certification
Quality Assurance & Compliance
1 2 (2.86%) GDPR
1 2 (2.86%) ISO/IEC 27001
2 1 (1.43%) ISO/IEC 20000
System Software
1 22 (31.43%) Active Directory
2 4 (5.71%) Firmware
3 3 (4.29%) VMware Infrastructure
4 2 (2.86%) Hyper-V
4 2 (2.86%) pfSense
5 1 (1.43%) Oracle RAC
Systems Management
1 2 (2.86%) Cisco CUCM
1 2 (2.86%) Cisco UCCX
1 2 (2.86%) FortiGate
2 1 (1.43%) Backup Exec
2 1 (1.43%) Data Guard
2 1 (1.43%) Oracle RMAN
2 1 (1.43%) Tivoli
Vendors
1 26 (37.14%) Microsoft
2 12 (17.14%) VMware
3 8 (11.43%) Citrix
4 7 (10.00%) Oracle
5 4 (5.71%) Cisco
6 2 (2.86%) Baan
6 2 (2.86%) Cadence
6 2 (2.86%) CheckPoint
6 2 (2.86%) Meraki
6 2 (2.86%) RedPrairie
7 1 (1.43%) arcserve
7 1 (1.43%) Avaya
7 1 (1.43%) BT
7 1 (1.43%) IBM
7 1 (1.43%) Nortel
7 1 (1.43%) Sage
7 1 (1.43%) Salesforce.com
7 1 (1.43%) ServiceNow