Period
to 22 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Cheshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
North West > Cheshire
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 95 80 120
Rank change year-on-year -15 +40 -64
Permanent jobs citing SLA 86 70 68
As % of all permanent IT jobs advertised in Cheshire 2.80% 3.09% 2.12%
As % of the Quality Assurance & Compliance category 21.77% 23.73% 20.92%
Number of salaries quoted 51 56 60
Cheshire median annual salary £29,000 £24,500 £27,500
Median salary % change year-on-year +18.37% -10.91% -19.12%
10th Percentile £20,000 £18,750 £18,500
90th Percentile £58,750 £75,000 £49,125
North West median annual salary £27,500 £30,000 £32,500
% change year-on-year -8.33% -7.69% -4.41%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cheshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Cheshire
Permanent vacancies with a requirement for quality assurance or compliance skills 395 295 325
As % of all permanent IT jobs advertised in Cheshire 12.84% 13.00% 10.14%
Number of salaries quoted 259 228 269
Cheshire median annual salary £45,000 £34,000 £40,000
Median salary % change year-on-year +32.35% -15.00% +6.67%
10th Percentile £26,250 £21,775 £21,250
90th Percentile £66,050 £65,750 £58,000
North West median annual salary £42,500 £40,000 £38,000
% change year-on-year +6.25% +5.26% -5.00%

SLA
Job Vacancy Trend in Cheshire

Job postings citing SLA as a percentage of all IT jobs advertised in Cheshire.

Job vacancy trend for SLA in Cheshire

SLA
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Cheshire.

Salary trend for SLA in Cheshire

SLA
Salary Histogram in Cheshire

The salary distribution of IT jobs citing SLA in Cheshire over the 6 months to 22 November 2017.

Salary histogram for SLA in Cheshire

SLA
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Cheshire region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warrington +3 28 £23,500 +25.33% 2
Knutsford - 18 £24,250 -
Wilmslow +12 12 £25,000 -15.25% 2
Crewe -3 8 £45,000 +91.49%
Chester -7 4 £40,000 -41.82%
Macclesfield +4 3 £25,500 +34.21% 3
SLA
North West

For the 6 months to 22 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheshire region with a requirement for SLA.

1 40 (46.51%) ITIL
2 29 (33.72%) Windows
3 28 (32.56%) Service Delivery
4 27 (31.40%) Finance
5 25 (29.07%) Service Management
6 15 (17.44%) Microsoft
7 14 (16.28%) Stakeholder Management
7 14 (16.28%) Office 365
8 13 (15.12%) Problem Management
8 13 (15.12%) Active Directory
9 12 (13.95%) WAN
9 12 (13.95%) Performance Management
9 12 (13.95%) Information Security
9 12 (13.95%) Banking
10 11 (12.79%) Incident Management
10 11 (12.79%) Statistics
10 11 (12.79%) Investment Banking
10 11 (12.79%) Wealth Management
10 11 (12.79%) Windows 7
10 11 (12.79%) SQL
10 11 (12.79%) Risk Management
10 11 (12.79%) Service Delivery Management
11 10 (11.63%) Microsoft Office
11 10 (11.63%) TCP/IP
11 10 (11.63%) Microsoft Excel
11 10 (11.63%) LAN
11 10 (11.63%) Citrix
11 10 (11.63%) Microsoft PowerPoint
11 10 (11.63%) Critical Success Factor
11 10 (11.63%) Escalation Management

SLA
Co-occurring IT Skills in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.81%) Skype for Business
2 3 (3.49%) SharePoint
3 2 (2.33%) MS Exchange
3 2 (2.33%) WebSphere
4 1 (1.16%) CICS
Applications
1 10 (11.63%) Microsoft Excel
1 10 (11.63%) Microsoft Office
1 10 (11.63%) Microsoft PowerPoint
Business Applications
1 1 (1.16%) SAP CO
1 1 (1.16%) SAP FI
1 1 (1.16%) SAP FI/CO
1 1 (1.16%) SAP MII
1 1 (1.16%) SAP MM
1 1 (1.16%) SAP PP
1 1 (1.16%) SAP PP-PI
Cloud Services
1 14 (16.28%) Office 365
2 4 (4.65%) Microsoft Azure
3 3 (3.49%) Amazon AWS
Communications & Networking
1 12 (13.95%) WAN
2 10 (11.63%) LAN
2 10 (11.63%) TCP/IP
3 7 (8.14%) Firewall
3 7 (8.14%) VPN
4 5 (5.81%) Skype
5 4 (4.65%) DNS
5 4 (4.65%) Network Security
6 3 (3.49%) Wireless
7 2 (2.33%) DHCP
7 2 (2.33%) MPLS
7 2 (2.33%) Remote Desktop
7 2 (2.33%) SAN
7 2 (2.33%) VoIP
7 2 (2.33%) WebEx
8 1 (1.16%) Internet
Database & Business Intelligence
1 3 (3.49%) DB2
1 3 (3.49%) GIS
1 3 (3.49%) Oracle Reports
1 3 (3.49%) Relational Database
1 3 (3.49%) SQL Server
2 1 (1.16%) BusinessObjects
2 1 (1.16%) BusinessObjects Business Intelligence
2 1 (1.16%) SAP BW
2 1 (1.16%) SAP HANA
Development Applications
1 2 (2.33%) Git (software)
1 2 (2.33%) Jenkins
1 2 (2.33%) JIRA
General
1 27 (31.40%) Finance
2 12 (13.95%) Banking
3 11 (12.79%) Investment Banking
4 5 (5.81%) Law
4 5 (5.81%) Telecoms
5 2 (2.33%) Legal
6 1 (1.16%) Corporate Banking
6 1 (1.16%) Financial Institution
6 1 (1.16%) Manufacturing
6 1 (1.16%) Publishing
Job Titles
1 22 (25.58%) Analyst
2 21 (24.42%) Service Manager
3 14 (16.28%) Support Manager
4 13 (15.12%) Service Analyst
5 12 (13.95%) Service Support Manager
6 10 (11.63%) Service Desk Analyst
7 8 (9.30%) IT Manager
8 6 (6.98%) Applications Support
9 5 (5.81%) Architect
10 4 (4.65%) 2nd Line Support
10 4 (4.65%) Applications Specialist
10 4 (4.65%) Applications Support Specialist
10 4 (4.65%) IT Services Manager
10 4 (4.65%) IT Support
10 4 (4.65%) IT Support Manager
10 4 (4.65%) Service Architect
10 4 (4.65%) Service Desk Team Leader
10 4 (4.65%) Support Specialist
10 4 (4.65%) Support Technician
10 4 (4.65%) Team Leader
Libraries, Frameworks & Software Standards
1 4 (4.65%) .NET
2 3 (3.49%) .NET Framework
3 2 (2.33%) Web Services
4 1 (1.16%) Middleware
4 1 (1.16%) SAPUI5
Miscellaneous
1 8 (9.30%) Management Information System
2 5 (5.81%) Analytical Skills
3 2 (2.33%) CMDB
3 2 (2.33%) Data Centre
3 2 (2.33%) Greenfield Project
3 2 (2.33%) iPad
3 2 (2.33%) PMI
3 2 (2.33%) Private Cloud
4 1 (1.16%) Enterprise Software
4 1 (1.16%) IBM Mainframe
4 1 (1.16%) Mainframe
4 1 (1.16%) NHS
4 1 (1.16%) Virtual Team
Operating Systems
1 29 (33.72%) Windows
2 11 (12.79%) Windows 7
3 9 (10.47%) Windows 10
4 7 (8.14%) Unix
4 7 (8.14%) Windows Server 2008
4 7 (8.14%) Windows Server 2012
5 6 (6.98%) Linux
5 6 (6.98%) Windows Server
6 1 (1.16%) zOS
Processes & Methodologies
1 40 (46.51%) ITIL
2 28 (32.56%) Service Delivery
3 25 (29.07%) Service Management
4 14 (16.28%) Stakeholder Management
5 13 (15.12%) Problem Management
6 12 (13.95%) Information Security
6 12 (13.95%) Performance Management
7 11 (12.79%) Incident Management
7 11 (12.79%) Risk Management
7 11 (12.79%) Service Delivery Management
7 11 (12.79%) Statistics
7 11 (12.79%) Wealth Management
8 10 (11.63%) Contract Management
8 10 (11.63%) Critical Success Factor
8 10 (11.63%) Escalation Management
9 9 (10.47%) IT Strategy
9 9 (10.47%) Project Management
10 7 (8.14%) Customer Requirements
10 7 (8.14%) Line Management
11 6 (6.98%) Creative Problem-Solving
Programming Languages
1 11 (12.79%) SQL
2 4 (4.65%) Java
3 2 (2.33%) Perl
4 1 (1.16%) ABAP
4 1 (1.16%) Assembly Language
4 1 (1.16%) AWK
4 1 (1.16%) COBOL
4 1 (1.16%) JCL
4 1 (1.16%) PowerShell
4 1 (1.16%) REXX
4 1 (1.16%) sed
4 1 (1.16%) Shell Script
Qualifications
1 9 (10.47%) ITIL Certification
2 5 (5.81%) Microsoft Certification
3 4 (4.65%) CISM
3 4 (4.65%) CISSP
3 4 (4.65%) MCSA
4 3 (3.49%) CISA
5 2 (2.33%) CCNA
5 2 (2.33%) Cisco Certification
5 2 (2.33%) PMI Certification
6 1 (1.16%) CCA
6 1 (1.16%) Citrix Certification
6 1 (1.16%) MCSE
6 1 (1.16%) SC Cleared
6 1 (1.16%) Security Cleared
6 1 (1.16%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (3.49%) ISO/IEC 27001
2 2 (2.33%) ISO/IEC 20000
2 2 (2.33%) QA
3 1 (1.16%) PMO
System Software
1 13 (15.12%) Active Directory
2 5 (5.81%) Hyper-V
3 3 (3.49%) VMware ESXi
3 3 (3.49%) VMware Infrastructure
4 1 (1.16%) Time Sharing Option
4 1 (1.16%) XenApp
4 1 (1.16%) XenDesktop
Systems Management
1 3 (3.49%) FortiGate
2 2 (2.33%) Ganglia
2 2 (2.33%) Netcool
2 2 (2.33%) Norton AntiVirus
2 2 (2.33%) Opscode Chef
2 2 (2.33%) Puppet
2 2 (2.33%) SCOM
2 2 (2.33%) Tivoli Storage Manager
Vendors
1 15 (17.44%) Microsoft
2 10 (11.63%) Citrix
3 8 (9.30%) Oracle
4 5 (5.81%) Cisco
4 5 (5.81%) VMware
5 4 (4.65%) IBM
6 3 (3.49%) CheckPoint
6 3 (3.49%) Juniper
6 3 (3.49%) SAP
6 3 (3.49%) Splunk
7 2 (2.33%) arcserve
7 2 (2.33%) Sophos
7 2 (2.33%) Symantec
8 1 (1.16%) CA
8 1 (1.16%) Cognos
8 1 (1.16%) Imperva
8 1 (1.16%) Informatica
8 1 (1.16%) NCR
8 1 (1.16%) ServiceNow