Period
to 13 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Cheshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 13 December 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
North West > Cheshire
6 months to
13 Dec 2018
Same period 2017 Same period 2016
Rank 77 94 68
Rank change year-on-year +17 -26 +51
Permanent jobs citing SLA 73 87 82
As % of all permanent IT jobs advertised in Cheshire 3.05% 2.78% 3.60%
As % of the Quality Assurance & Compliance category 18.96% 20.81% 26.80%
Number of salaries quoted 52 51 61
Cheshire median annual salary £30,500 £30,000 £24,000
Median salary % change year-on-year +1.67% +25.00% -20.00%
10th Percentile £20,000 £20,000 £18,750
90th Percentile £53,750 £58,750 £75,000
North West median annual salary £35,000 £27,500 £30,000
% change year-on-year +27.27% -8.33% -7.69%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cheshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Cheshire
Permanent vacancies with a requirement for quality assurance or compliance skills 385 418 306
As % of all permanent IT jobs advertised in Cheshire 16.10% 13.34% 13.43%
Number of salaries quoted 250 276 233
Cheshire median annual salary £50,000 £45,000 £33,000
Median salary % change year-on-year +11.11% +36.36% -12.58%
10th Percentile £24,750 £26,250 £21,250
90th Percentile £82,500 £68,750 £65,000
North West median annual salary £45,000 £42,500 £40,000
% change year-on-year +5.88% +6.25% +5.26%

SLA
Job Vacancy Trend in Cheshire

Job postings citing SLA as a percentage of all IT jobs advertised in Cheshire.

Job vacancy trend for SLA in Cheshire

SLA
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Cheshire.

Salary trend for SLA in Cheshire

SLA
Salary Histogram in Cheshire

The salary distribution of IT jobs citing SLA in Cheshire over the 6 months to 13 December 2018.

Salary histogram for SLA in Cheshire

SLA
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Cheshire region over the 6 months to 13 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wilmslow -4 22 £23,000 -8.00%
Knutsford +22 18 £25,000 +3.09%
Warrington -21 6 £31,500 +34.04% 3
Crewe +4 5 £52,500 +23.53%
Ellesmere Port - 4 - -
Daresbury - 4 £25,500 -
Macclesfield +19 3 £20,000 -21.57%
Chester +18 3 £36,000 -10.00% 1
Runcorn - 1 £36,000 -
SLA
North West

For the 6 months to 13 December 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cheshire region with a requirement for SLA.

1 50 (68.49%) ITIL
2 30 (41.10%) Windows
3 21 (28.77%) Active Directory
4 20 (27.40%) Microsoft
4 20 (27.40%) Service Management
5 16 (21.92%) ITSM
5 16 (21.92%) Windows 7
6 15 (20.55%) Banking
7 14 (19.18%) Microsoft Office
7 14 (19.18%) Risk Management
7 14 (19.18%) Law
7 14 (19.18%) Investment Banking
7 14 (19.18%) Wealth Management
8 12 (16.44%) Problem Management
8 12 (16.44%) Stakeholder Management
9 11 (15.07%) SQL Server
9 11 (15.07%) SQL
9 11 (15.07%) Incident Management
10 10 (13.70%) VMware
11 9 (12.33%) Finance
11 9 (12.33%) Service Delivery
11 9 (12.33%) Oracle
11 9 (12.33%) WAN
11 9 (12.33%) Microsoft Excel
12 8 (10.96%) LAN
12 8 (10.96%) Microsoft PowerPoint
13 7 (9.59%) Degree
13 7 (9.59%) Problem-Solving
14 6 (8.22%) Business Development
14 6 (8.22%) Change Control

SLA
Co-occurring IT Skills in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.74%) IIS
1 2 (2.74%) MS Exchange
2 1 (1.37%) CMS
2 1 (1.37%) SharePoint
2 1 (1.37%) WebSphere
2 1 (1.37%) WebSphere Application Server
Applications
1 14 (19.18%) Microsoft Office
2 9 (12.33%) Microsoft Excel
3 8 (10.96%) Microsoft PowerPoint
4 5 (6.85%) MS Visio
5 1 (1.37%) Spreadsheet
Cloud Services
1 5 (6.85%) Microsoft Azure
2 3 (4.11%) Amazon AWS
2 3 (4.11%) Office 365
2 3 (4.11%) SaaS
Communications & Networking
1 9 (12.33%) WAN
2 8 (10.96%) LAN
3 5 (6.85%) Internet
3 5 (6.85%) SMS
4 4 (5.48%) SAN
4 4 (5.48%) VoIP
5 3 (4.11%) DNS
6 2 (2.74%) BGP
6 2 (2.74%) Cisco ASA
6 2 (2.74%) Cisco IOS
6 2 (2.74%) Firewall
6 2 (2.74%) MPLS
6 2 (2.74%) OSPF
6 2 (2.74%) RIP
6 2 (2.74%) TCP/IP
6 2 (2.74%) VLAN
7 1 (1.37%) MQTT
7 1 (1.37%) PABX
7 1 (1.37%) Telepresence
7 1 (1.37%) Wi-Fi
Database & Business Intelligence
1 11 (15.07%) SQL Server
2 1 (1.37%) Amazon Redshift
2 1 (1.37%) DB2
2 1 (1.37%) MySQL
2 1 (1.37%) Oracle Database
2 1 (1.37%) PostgreSQL
Development Applications
1 1 (1.37%) JIRA
1 1 (1.37%) Log4j
1 1 (1.37%) Log4Net
1 1 (1.37%) Team Foundation Server
1 1 (1.37%) VSS/SourceSafe
General
1 15 (20.55%) Banking
2 14 (19.18%) Investment Banking
2 14 (19.18%) Law
3 9 (12.33%) Finance
4 4 (5.48%) Manufacturing
5 3 (4.11%) Billing
5 3 (4.11%) Marketing
5 3 (4.11%) Telecoms
6 2 (2.74%) Retail
7 1 (1.37%) Back Office
Job Titles
1 19 (26.03%) Service Manager
2 15 (20.55%) Analyst
3 11 (15.07%) Service Desk Technician
4 8 (10.96%) Operations Manager
4 8 (10.96%) Service Analyst
4 8 (10.96%) Service Desk Analyst
4 8 (10.96%) Service Operations Manager
5 6 (8.22%) Engagement Manager
6 5 (6.85%) DBA
6 5 (6.85%) Support Analyst
7 4 (5.48%) Administrator
7 4 (5.48%) Applications Specialist
7 4 (5.48%) IT Manager
7 4 (5.48%) Support Engineer
8 3 (4.11%) 1st Line Support
8 3 (4.11%) 2nd Line Support
8 3 (4.11%) Applications Support
8 3 (4.11%) Business Development Manager
8 3 (4.11%) Development Manager
8 3 (4.11%) Network Engineer
Libraries, Frameworks & Software Standards
1 2 (2.74%) Flash
2 1 (1.37%) .NET
2 1 (1.37%) IBM Integration Bus
2 1 (1.37%) Middleware
2 1 (1.37%) Web Services
2 1 (1.37%) WebSphere MQ
Miscellaneous
1 6 (8.22%) Data Centre
2 4 (5.48%) Virtual Team
3 3 (4.11%) Management Information System
3 3 (4.11%) NHS
4 2 (2.74%) Analytical Skills
5 1 (1.37%) Data Protection Act
5 1 (1.37%) IBM Mainframe
5 1 (1.37%) IVR
5 1 (1.37%) Mainframe
5 1 (1.37%) Smart Meter
5 1 (1.37%) Video Conferencing
Operating Systems
1 30 (41.10%) Windows
2 16 (21.92%) Windows 7
3 6 (8.22%) Windows Server
4 4 (5.48%) Unix
5 2 (2.74%) Linux
5 2 (2.74%) Windows Server 2008
5 2 (2.74%) Windows Server 2012
6 1 (1.37%) Windows 10
Processes & Methodologies
1 50 (68.49%) ITIL
2 20 (27.40%) Service Management
3 16 (21.92%) ITSM
4 14 (19.18%) Risk Management
4 14 (19.18%) Wealth Management
5 12 (16.44%) Problem Management
5 12 (16.44%) Stakeholder Management
6 11 (15.07%) Incident Management
7 9 (12.33%) Service Delivery
8 7 (9.59%) Problem-Solving
9 6 (8.22%) Business Development
9 6 (8.22%) Change Control
10 5 (6.85%) Agile Software Development
11 4 (5.48%) Business Intelligence
11 4 (5.48%) Change Management
11 4 (5.48%) CRM
11 4 (5.48%) Data Analysis
11 4 (5.48%) Disaster Recovery
11 4 (5.48%) Release Management
11 4 (5.48%) Workflow
Programming Languages
1 11 (15.07%) SQL
2 4 (5.48%) PowerShell
2 4 (5.48%) T-SQL
3 3 (4.11%) Shell Script
4 2 (2.74%) Java
5 1 (1.37%) COBOL
5 1 (1.37%) JCL
5 1 (1.37%) Jython
5 1 (1.37%) Perl
5 1 (1.37%) PL/SQL
Qualifications
1 7 (9.59%) Degree
2 2 (2.74%) CCNA
2 2 (2.74%) CCNP
2 2 (2.74%) Cisco Certification
2 2 (2.74%) ISEB
3 1 (1.37%) ITIL Certification
3 1 (1.37%) ITIL Foundation Certificate
3 1 (1.37%) OCP
3 1 (1.37%) Oracle Certification
Quality Assurance & Compliance
1 2 (2.74%) GDPR
1 2 (2.74%) ISO/IEC 27001
2 1 (1.37%) ISO/IEC 20000
System Software
1 21 (28.77%) Active Directory
2 4 (5.48%) Firmware
2 4 (5.48%) Hyper-V
2 4 (5.48%) VMware Infrastructure
3 2 (2.74%) pfSense
4 1 (1.37%) Oracle RAC
Systems Management
1 2 (2.74%) Cisco CUCM
1 2 (2.74%) Cisco UCCX
1 2 (2.74%) FortiGate
2 1 (1.37%) Backup Exec
2 1 (1.37%) Data Guard
2 1 (1.37%) Ganglia
2 1 (1.37%) Netcool
2 1 (1.37%) Oracle RMAN
2 1 (1.37%) SCOM
2 1 (1.37%) Tivoli
Vendors
1 20 (27.40%) Microsoft
2 10 (13.70%) VMware
3 9 (12.33%) Oracle
4 4 (5.48%) BT
4 4 (5.48%) Cisco
4 4 (5.48%) Citrix
5 2 (2.74%) Cadence
5 2 (2.74%) CheckPoint
5 2 (2.74%) Meraki
6 1 (1.37%) arcserve
6 1 (1.37%) Avaya
6 1 (1.37%) IBM
6 1 (1.37%) Nortel
6 1 (1.37%) Sage
6 1 (1.37%) ServiceNow
6 1 (1.37%) Splunk