The median annual salary for a 2nd Line Support was £26,750 in advertised job vacancies in Cheshire during the 3 months to 22 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
Second Line Support
North West / Cheshire
Rank 83 93 106
Rank change year-on-year +10 +13  
Permanent jobs requiring a 2nd Line Support 10 14 21
As % of all permanent IT jobs advertised in Cheshire 0.95% 1.07% 1.20%
As % of the Job Titles category 0.98% 1.12% 1.23%
Number of salaries quoted 10 14 21
Median salary £26,750 £25,000 £20,000
Median salary % change year-on-year +7.00% +25.00%  
90% offered a salary of more than £22,800 £19,000 £19,000
10% offered a salary of more than £29,100 £26,000 £27,500
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Cheshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Cheshire
Permanent job vacancies with a job title containing a recognized job role 1020 1245 1703
As % of all permanent IT job vacancies advertised in Cheshire 97.05% 95.48% 96.98%
Number of salaries quoted 839 1062 1308
Median salary £40,000 £37,500 £40,000
Median salary % change year-on-year +6.66% -6.25%  
90% offered a salary of more than £25,000 £22,500 £24,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support
Job Vacancy Trend in Cheshire

The job posting trend of jobs advertised in Cheshire that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Cheshire

2nd Line Support
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Cheshire.

Salary trend for 2nd Line Support in Cheshire

2nd Line Support
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Cheshire region over the 3 months to 22 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warrington +17 6 £25,750 +7.29% 1
Northwich +2 1 £21,000 +10.52%
Macclesfield - 1 £28,000 -
2nd Line Support
North West

2nd Line Support Skill Set
Top 30 Related IT Skills in Cheshire

For the 6 months to 22 March 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheshire region featuring 2nd Line Support in the job title.

1 33 (86.84%) Windows
2 23 (60.53%) Microsoft
2 23 (60.53%) Windows 7
3 20 (52.63%) Windows Server
4 18 (47.37%) Active Directory
5 16 (42.11%) Citrix
5 16 (42.11%) Office 365
6 14 (36.84%) Windows Server 2008
6 14 (36.84%) ITIL
7 12 (31.58%) MS Exchange
8 10 (26.32%) MS Excel
9 8 (21.05%) Mentoring
9 8 (21.05%) Windows 8
9 8 (21.05%) Windows Server 2012
9 8 (21.05%) Hyper-V
10 7 (18.42%) Exchange Server 2013
10 7 (18.42%) Exchange Server 2010
10 7 (18.42%) Mac OS X
10 7 (18.42%) Apple
10 7 (18.42%) VMware
11 6 (15.79%) Service Management
11 6 (15.79%) Microsoft Certification
11 6 (15.79%) DNS
11 6 (15.79%) Apple iOS
11 6 (15.79%) VMware Infrastructure
11 6 (15.79%) Android
12 5 (13.16%) XenApp
12 5 (13.16%) XenDesktop
12 5 (13.16%) MS Office
12 5 (13.16%) MCSE

2nd Line Support Skill Set
Top Related IT Skills in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (31.58%) MS Exchange
2 7 (18.42%) Exchange Server 2010
2 7 (18.42%) Exchange Server 2013
3 3 (7.89%) SharePoint
4 1 (2.63%) Skype for Business
Applications
1 10 (26.32%) MS Excel
2 5 (13.16%) MS Office
Cloud Services
1 16 (42.11%) Office 365
Communications & Networking
1 6 (15.79%) DNS
2 5 (13.16%) Firewall
3 4 (10.53%) DHCP
3 4 (10.53%) LAN
3 4 (10.53%) WAN
4 3 (7.89%) SAN
4 3 (7.89%) VPN
5 2 (5.26%) Remote Desktop
5 2 (5.26%) VoIP
6 1 (2.63%) BGP
6 1 (2.63%) Cisco ASA
6 1 (2.63%) Cisco IOS
6 1 (2.63%) MPLS
6 1 (2.63%) OSPF
6 1 (2.63%) SNMP
6 1 (2.63%) Unified Communications
6 1 (2.63%) Wireless
Database & Business Intelligence
1 1 (2.63%) SQL Server
General
1 4 (10.53%) Finance
2 1 (2.63%) Telecoms
Miscellaneous
1 2 (5.26%) Data Centre
2 1 (2.63%) Analytical Skills
2 1 (2.63%) Management Information System
2 1 (2.63%) Wiki
2 1 (2.63%) Xbox
Operating Systems
1 33 (86.84%) Windows
2 23 (60.53%) Windows 7
3 20 (52.63%) Windows Server
4 14 (36.84%) Windows Server 2008
5 8 (21.05%) Windows 8
5 8 (21.05%) Windows Server 2012
6 7 (18.42%) Mac OS X
7 6 (15.79%) Android
7 6 (15.79%) Apple iOS
8 3 (7.89%) Windows 10
9 2 (5.26%) Windows Server 2003
10 1 (2.63%) Linux
Processes & Methodologies
1 14 (36.84%) ITIL
2 8 (21.05%) Mentoring
3 6 (15.79%) Service Management
4 4 (10.53%) Continuous Improvement
5 3 (7.89%) Migration
5 3 (7.89%) Service Delivery
6 2 (5.26%) Coaching
6 2 (5.26%) Disaster Recovery
6 2 (5.26%) Process Improvement
7 1 (2.63%) Change Management
7 1 (2.63%) Data Validation
7 1 (2.63%) Incident Management
7 1 (2.63%) Line Management
7 1 (2.63%) Network Management
7 1 (2.63%) Network Monitoring
7 1 (2.63%) Patch Management
7 1 (2.63%) Root Cause Analysis
7 1 (2.63%) Ticket Management
7 1 (2.63%) Time Management
7 1 (2.63%) Validation
Programming Languages
1 3 (7.89%) SQL
2 1 (2.63%) PowerShell
Qualifications
1 6 (15.79%) Microsoft Certification
2 5 (13.16%) MCSE
3 4 (10.53%) MCITP
3 4 (10.53%) MCP
3 4 (10.53%) MCSA
4 3 (7.89%) ITIL Certification
5 1 (2.63%) CCNA
5 1 (2.63%) Cisco Certification
Quality Assurance & Compliance
1 2 (5.26%) SLA
System Software
1 18 (47.37%) Active Directory
2 8 (21.05%) Hyper-V
3 6 (15.79%) VMware Infrastructure
4 5 (13.16%) XenApp
4 5 (13.16%) XenDesktop
5 1 (2.63%) Virtual Servers
Systems Management
1 3 (7.89%) SCCM
2 2 (5.26%) Microsoft Intune
3 1 (2.63%) Norton AntiVirus
Vendors
1 23 (60.53%) Microsoft
2 16 (42.11%) Citrix
3 7 (18.42%) Apple
3 7 (18.42%) VMware
4 4 (10.53%) Cisco
5 3 (7.89%) HP
6 2 (5.26%) Juniper
6 2 (5.26%) Sage
6 2 (5.26%) Veeam
7 1 (2.63%) 3Com
7 1 (2.63%) Draytek
7 1 (2.63%) Extreme Networks
7 1 (2.63%) Symantec
Warrington
Cathcart Associates
Salary: £22000 - £26000 per annum
Posted: 7 days ago