Period
to 24 November 2017

The median annual salary for a 2nd Line Support was £27,500 in advertised job vacancies in Chippenham during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Wiltshire > Chippenham
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 35 31 59
Rank change year-on-year -4 +28 -15
Permanent jobs requiring a 2nd Line Support 7 30 4
As % of all permanent IT jobs advertised in Chippenham 2.77% 8.67% 1.10%
As % of the Job Titles category 2.77% 8.77% 1.12%
Number of salaries quoted 7 27 4
Chippenham median annual salary £27,500 £27,500 £26,500
Median salary % change year-on-year - +3.77% +10.42%
10th Percentile £22,850 £22,500 £25,225
90th Percentile £29,650 £29,500 £27,250
Wiltshire median annual salary £25,000 £29,000 £25,000
% change year-on-year -13.79% +16.00% +7.53%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Chippenham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Chippenham
Permanent vacancies in Chippenham with a recognized job title 253 342 358
% of permanent IT jobs with a recognized job title 100.00% 98.84% 98.90%
Number of salaries quoted 228 308 345
Chippenham median annual salary £36,000 £35,000 £37,500
Median salary % change year-on-year +2.86% -6.67% +7.14%
10th Percentile £21,850 £23,250 £23,050
90th Percentile £52,725 £46,250 £52,500
Wiltshire median annual salary £40,000 £38,750 £40,000
% change year-on-year +3.23% -3.13% +3.90%

2nd Line Support
Job Vacancy Trend in Chippenham

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Chippenham.

Job vacancy trend for 2nd Line Support in Chippenham

2nd Line Support
Salary Trend in Chippenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Chippenham.

Salary trend for 2nd Line Support in Chippenham

2nd Line Support Skill Set
Top 28 Co-occurring IT Skills in Chippenham

For the 6 months to 24 November 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Chippenham region featuring 2nd Line Support in the job title.

1 6 (85.71%) Windows
1 6 (85.71%) Active Directory
2 5 (71.43%) Windows Server
3 4 (57.14%) Security Cleared
3 4 (57.14%) Office 365
3 4 (57.14%) Firewall
3 4 (57.14%) VMware
3 4 (57.14%) Microsoft
4 3 (42.86%) CCNA
4 3 (42.86%) ITIL
4 3 (42.86%) MS Exchange
4 3 (42.86%) MCSE
4 3 (42.86%) MCSA
4 3 (42.86%) VMware Certified Professional (VCP)
4 3 (42.86%) Exchange Server 2007
4 3 (42.86%) Windows Server 2012
4 3 (42.86%) Exchange Server 2010
4 3 (42.86%) Windows Server 2008
4 3 (42.86%) Cisco Certification
4 3 (42.86%) Microsoft Certification
4 3 (42.86%) Windows Server 2003
5 1 (14.29%) Windows 7
5 1 (14.29%) Skype for Business
5 1 (14.29%) Skype
5 1 (14.29%) Driving Licence
5 1 (14.29%) Windows 10
5 1 (14.29%) SC Cleared
5 1 (14.29%) SharePoint

2nd Line Support Skill Set
Co-occurring IT Skills in Chippenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (42.86%) Exchange Server 2007
1 3 (42.86%) Exchange Server 2010
1 3 (42.86%) MS Exchange
2 1 (14.29%) SharePoint
2 1 (14.29%) Skype for Business
Cloud Services
1 4 (57.14%) Office 365
Communications & Networking
1 4 (57.14%) Firewall
2 1 (14.29%) Skype
Miscellaneous
1 1 (14.29%) Driving Licence
Operating Systems
1 6 (85.71%) Windows
2 5 (71.43%) Windows Server
3 3 (42.86%) Windows Server 2003
3 3 (42.86%) Windows Server 2008
3 3 (42.86%) Windows Server 2012
4 1 (14.29%) Windows 10
4 1 (14.29%) Windows 7
Processes & Methodologies
1 3 (42.86%) ITIL
Qualifications
1 4 (57.14%) Security Cleared
2 3 (42.86%) CCNA
2 3 (42.86%) Cisco Certification
2 3 (42.86%) MCSA
2 3 (42.86%) MCSE
2 3 (42.86%) Microsoft Certification
2 3 (42.86%) VMware Certified Professional (VCP)
3 1 (14.29%) SC Cleared
System Software
1 6 (85.71%) Active Directory
Vendors
1 4 (57.14%) Microsoft
1 4 (57.14%) VMware