Period
to 16 October 2018

The median annual salary for a Help Desk Analyst was £30,000 in advertised job vacancies in the City of London during the 6 months to 16 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Analyst
Central London > City of London
6 months to
16 Oct 2018
Same period 2017 Same period 2016
Rank 336 312 346
Rank change year-on-year -24 +34 +57
Permanent jobs requiring a Help Desk Analyst 13 15 16
As % of all permanent IT jobs advertised in the City of London 0.12% 0.15% 0.13%
As % of the Job Titles category 0.12% 0.16% 0.14%
Number of salaries quoted 13 14 15
City of London median annual salary £30,000 £30,750 £27,000
Median salary % change year-on-year -2.44% +13.89% -
10th Percentile £24,750 £21,825 £22,800
90th Percentile £40,500 £41,850 £37,500
Central London median annual salary £30,000 £28,750 £27,250
% change year-on-year +4.35% +5.50% +0.93%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 10,612 9,478 11,507
% of permanent IT jobs with a recognized job title 95.81% 95.06% 96.20%
Number of salaries quoted 9,509 8,599 10,499
City of London median annual salary £62,500 £60,000 £57,500
Median salary % change year-on-year +4.17% +4.35% +4.55%
10th Percentile £35,000 £35,000 £33,750
90th Percentile £93,750 £92,500 £87,500
Central London median annual salary £62,500 £60,000 £57,500
% change year-on-year +4.17% +4.35% +4.55%

Help Desk Analyst
Job Vacancy Trend in the City of London

Job postings that featured Help Desk Analyst in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Help Desk Analyst in the City of London

Help Desk Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in the City of London.

Salary trend for Help Desk Analyst in the City of London

Help Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 16 October 2018, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Help Desk Analyst in the job title.

1 9 (69.23%) Windows
1 9 (69.23%) Microsoft Office
2 8 (61.54%) Microsoft
3 5 (38.46%) Windows 10
4 4 (30.77%) Law
4 4 (30.77%) Legal
4 4 (30.77%) ITIL
4 4 (30.77%) Active Directory
4 4 (30.77%) Microsoft Excel
5 3 (23.08%) Adobe
5 3 (23.08%) Blackberry
5 3 (23.08%) iManage
5 3 (23.08%) iPhone
5 3 (23.08%) Microsoft PowerPoint
5 3 (23.08%) Windows 7
6 2 (15.38%) Intapp
6 2 (15.38%) Degree
6 2 (15.38%) PowerShell
6 2 (15.38%) Android
6 2 (15.38%) Computer Science
6 2 (15.38%) Computer Science Degree
6 2 (15.38%) Service Delivery
6 2 (15.38%) Wireless
6 2 (15.38%) Finance
6 2 (15.38%) Acrobat
6 2 (15.38%) DHCP
6 2 (15.38%) TCP/IP
6 2 (15.38%) DNS
6 2 (15.38%) SLA
6 2 (15.38%) Cisco

Help Desk Analyst Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) Elasticsearch
Applications
1 9 (69.23%) Microsoft Office
2 4 (30.77%) Microsoft Excel
3 3 (23.08%) Microsoft PowerPoint
4 2 (15.38%) Acrobat
Communications & Networking
1 2 (15.38%) DHCP
1 2 (15.38%) DNS
1 2 (15.38%) TCP/IP
1 2 (15.38%) Wireless
Development Applications
1 1 (7.69%) JIRA
General
1 4 (30.77%) Law
1 4 (30.77%) Legal
2 2 (15.38%) Finance
3 1 (7.69%) Banking
3 1 (7.69%) Marketing
Libraries, Frameworks & Software Standards
1 1 (7.69%) .NET
Miscellaneous
1 3 (23.08%) Blackberry
1 3 (23.08%) iPhone
2 2 (15.38%) Computer Science
3 1 (7.69%) EPoS
Operating Systems
1 9 (69.23%) Windows
2 5 (38.46%) Windows 10
3 3 (23.08%) Windows 7
4 2 (15.38%) Android
Processes & Methodologies
1 4 (30.77%) ITIL
2 2 (15.38%) Service Delivery
3 1 (7.69%) Creative Thinking
3 1 (7.69%) Information Security
3 1 (7.69%) ITIL V3
3 1 (7.69%) Problem Management
3 1 (7.69%) Problem-Solving
3 1 (7.69%) Root Cause Analysis
3 1 (7.69%) Service Management
3 1 (7.69%) Statistics
3 1 (7.69%) Time Management
Programming Languages
1 2 (15.38%) PowerShell
1 2 (15.38%) SQL
2 1 (7.69%) C
2 1 (7.69%) C#
Qualifications
1 2 (15.38%) Computer Science Degree
1 2 (15.38%) Degree
Quality Assurance & Compliance
1 2 (15.38%) SLA
System Software
1 4 (30.77%) Active Directory
Systems Management
1 1 (7.69%) Kibana
1 1 (7.69%) Nagios
1 1 (7.69%) SCCM
Vendors
1 8 (61.54%) Microsoft
2 3 (23.08%) Adobe
2 3 (23.08%) iManage
3 2 (15.38%) Cisco
3 2 (15.38%) Intapp
4 1 (7.69%) Citrix
4 1 (7.69%) Google
4 1 (7.69%) Sun
4 1 (7.69%) Yardi