Period
to 17 November 2017

The median annual salary for a Help Desk Analyst was £30,000 in advertised job vacancies in the City of London during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Analyst
Central London > City of London
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 310 339 386
Rank change year-on-year +29 +47 +52
Permanent jobs requiring a Help Desk Analyst 17 14 41
As % of all permanent IT jobs advertised in the City of London 0.17% 0.12% 0.24%
As % of the Job Titles category 0.18% 0.12% 0.25%
Number of salaries quoted 17 13 41
City of London median annual salary £30,000 £30,000 £27,500
Median salary % change year-on-year - +9.09% -2.65%
10th Percentile £22,650 £22,700 £21,250
90th Percentile £41,700 £39,750 £33,750
Central London median annual salary £29,000 £30,000 £27,000
% change year-on-year -3.33% +11.11% +0.93%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 9693 11285 16633
% of permanent IT jobs with a recognized job title 94.79% 96.38% 95.79%
Number of salaries quoted 8779 10283 14445
City of London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £34,000 £33,750 £32,500
90th Percentile £92,500 £88,750 £87,500
Central London median annual salary £58,500 £57,500 £55,000
% change year-on-year +1.74% +4.55% -

Help Desk Analyst
Job Vacancy Trend in the City of London

Job postings that featured Help Desk Analyst in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Help Desk Analyst in the City of London

Help Desk Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in the City of London.

Salary trend for Help Desk Analyst in the City of London

Help Desk Analyst
Salary Histogram in the City of London

The salary distribution of IT jobs citing Help Desk Analyst in the City of London over the 6 months to 17 November 2017.

Salary histogram for Help Desk Analyst in the City of London

Help Desk Analyst
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the City of London region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Moorgate - 1 £32,500 -
Help Desk Analyst
Central London

Help Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 17 November 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Help Desk Analyst in the job title.

1 10 (58.82%) Microsoft Office
2 8 (47.06%) Active Directory
3 7 (41.18%) Windows
3 7 (41.18%) Law
4 6 (35.29%) Legal
4 6 (35.29%) Microsoft
4 6 (35.29%) Windows 7
5 5 (29.41%) Windows 10
5 5 (29.41%) Citrix
6 3 (17.65%) Analytical Skills
6 3 (17.65%) Office 365
6 3 (17.65%) Salesforce.com
6 3 (17.65%) Finance
6 3 (17.65%) COM
6 3 (17.65%) SQL
7 2 (11.76%) SQL Server
7 2 (11.76%) ITIL
7 2 (11.76%) VPN
7 2 (11.76%) Smartphone
7 2 (11.76%) LANDesk
7 2 (11.76%) iManage
7 2 (11.76%) Fault Analysis
8 1 (5.88%) Remote Desktop
8 1 (5.88%) Video Conferencing
8 1 (5.88%) PowerShell
8 1 (5.88%) ServiceNow
8 1 (5.88%) Change Control
8 1 (5.88%) French Language
8 1 (5.88%) German Language
8 1 (5.88%) Spanish Language

Help Desk Analyst Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.88%) MS Exchange
Applications
1 10 (58.82%) Microsoft Office
2 1 (5.88%) Acrobat
2 1 (5.88%) MS Visio
Cloud Services
1 3 (17.65%) Office 365
Communications & Networking
1 2 (11.76%) VPN
2 1 (5.88%) DHCP
2 1 (5.88%) DNS
2 1 (5.88%) FTP
2 1 (5.88%) Remote Desktop
Database & Business Intelligence
1 2 (11.76%) SQL Server
General
1 7 (41.18%) Law
2 6 (35.29%) Legal
3 3 (17.65%) Finance
4 1 (5.88%) Back Office
4 1 (5.88%) French Language
4 1 (5.88%) German Language
4 1 (5.88%) Manufacturing
4 1 (5.88%) Spanish Language
Libraries, Frameworks & Software Standards
1 3 (17.65%) COM
Miscellaneous
1 3 (17.65%) Analytical Skills
2 2 (11.76%) Smartphone
3 1 (5.88%) Video Conferencing
Operating Systems
1 7 (41.18%) Windows
2 6 (35.29%) Windows 7
3 5 (29.41%) Windows 10
4 1 (5.88%) Linux
Processes & Methodologies
1 2 (11.76%) Fault Analysis
1 2 (11.76%) ITIL
2 1 (5.88%) Change Control
Programming Languages
1 3 (17.65%) SQL
2 1 (5.88%) PowerShell
Qualifications
1 1 (5.88%) CCNA
1 1 (5.88%) Cisco Certification
1 1 (5.88%) ITIL Certification
1 1 (5.88%) Microsoft Certification
1 1 (5.88%) MOS
Quality Assurance & Compliance
1 1 (5.88%) SLA
System Software
1 8 (47.06%) Active Directory
Vendors
1 6 (35.29%) Microsoft
2 5 (29.41%) Citrix
3 3 (17.65%) Salesforce.com
4 2 (11.76%) iManage
4 2 (11.76%) LANDesk
5 1 (5.88%) Adobe
5 1 (5.88%) Interwoven
5 1 (5.88%) ServiceNow