The median annual salary for a Help Desk Analyst was £29,000 in advertised job vacancies in the City of London during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Help Desk Analyst
London / City of London
Rank 215 270 296
Rank change year-on-year +55 +26  
Permanent jobs requiring a Help Desk Analyst 8 4 24
As % of all permanent IT jobs advertised in the City of London 0.16% 0.056% 0.23%
As % of the Job Titles category 0.16% 0.059% 0.25%
Number of salaries quoted 8 4 21
Median salary £29,000 £29,250 £27,500
Median salary % change year-on-year -0.85% +6.36%  
90% offered a salary of more than £24,800 £27,450 £21,000
10% offered a salary of more than £30,800 £38,750 £32,500
UK excluding London median salary £21,000 £21,000 £21,750
% change year-on-year - -3.44%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
City of London
Permanent job vacancies with a job title containing a recognized job role 4870 6777 9756
As % of all permanent IT job vacancies advertised in the City of London 95.94% 95.65% 95.46%
Number of salaries quoted 4470 6059 8310
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year - +4.54%  
90% offered a salary of more than £34,000 £35,000 £33,500
10% offered a salary of more than £85,000 £77,500 £80,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Analyst
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured Help Desk Analyst in the job title.

Job vacancy trend for Help Desk Analyst in the City of London

Help Desk Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in the City of London.

Salary trend for Help Desk Analyst in the City of London

Help Desk Analyst
Salary Histogram in the City of London

The salary distribution of IT jobs citing Help Desk Analyst in the City of London over the 3 months to 25 March 2017.

Salary histogram for Help Desk Analyst in the City of London

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 25 March 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Help Desk Analyst in the job title.

1 19 (95.00%) Microsoft
2 18 (90.00%) Windows
3 13 (65.00%) MS Office
4 8 (40.00%) Windows 7
4 8 (40.00%) Finance
5 7 (35.00%) Advertising
5 7 (35.00%) Firewall
5 7 (35.00%) Cisco
5 7 (35.00%) HP
5 7 (35.00%) Dell
5 7 (35.00%) Windows Server 2012
5 7 (35.00%) Degree
5 7 (35.00%) Windows 10
6 6 (30.00%) MOS
7 4 (20.00%) Law
7 4 (20.00%) Legal
8 3 (15.00%) Active Directory
8 3 (15.00%) Citrix
8 3 (15.00%) ITIL Certification
8 3 (15.00%) ITIL
8 3 (15.00%) MS Excel
8 3 (15.00%) iManage
9 2 (10.00%) TCP/IP
9 2 (10.00%) Apple
9 2 (10.00%) Blackberry
9 2 (10.00%) ITSM
10 1 (5.00%) Banking
10 1 (5.00%) Telecoms
10 1 (5.00%) Acrobat
10 1 (5.00%) Internet

Help Desk Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 13 (65.00%) MS Office
2 3 (15.00%) MS Excel
3 1 (5.00%) Acrobat
3 1 (5.00%) MS Visio
Communications & Networking
1 7 (35.00%) Firewall
2 2 (10.00%) TCP/IP
3 1 (5.00%) Internet
3 1 (5.00%) VoIP
General
1 8 (40.00%) Finance
2 7 (35.00%) Advertising
3 4 (20.00%) Law
3 4 (20.00%) Legal
4 1 (5.00%) Banking
4 1 (5.00%) International Banking
4 1 (5.00%) Telecoms
Miscellaneous
1 2 (10.00%) Blackberry
2 1 (5.00%) Analytical Skills
2 1 (5.00%) Video Conferencing
Operating Systems
1 18 (90.00%) Windows
2 8 (40.00%) Windows 7
3 7 (35.00%) Windows 10
3 7 (35.00%) Windows Server 2012
4 1 (5.00%) Apple iOS
4 1 (5.00%) Windows 8
Processes & Methodologies
1 3 (15.00%) ITIL
2 2 (10.00%) ITSM
Qualifications
1 7 (35.00%) Degree
2 6 (30.00%) MOS
3 3 (15.00%) ITIL Certification
System Software
1 3 (15.00%) Active Directory
Vendors
1 19 (95.00%) Microsoft
2 7 (35.00%) Cisco
2 7 (35.00%) Dell
2 7 (35.00%) HP
3 3 (15.00%) Citrix
3 3 (15.00%) iManage
4 2 (10.00%) Apple
5 1 (5.00%) Adobe
5 1 (5.00%) Interwoven
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 17 hours ago
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 16 hours ago
City, London
Harrington Starr
Salary: £28000 - £35000 per annum + Bonus + Benefits + Training
Posted: 3 days ago