Period
to 25 May 2018

The median annual salary for a Help Desk Analyst was £35,000 in advertised job vacancies in the City of London during the 6 months to 25 May 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Analyst
Central London > City of London
6 months to
25 May 2018
Same period 2017 Same period 2016
Rank 312 324 367
Rank change year-on-year +12 +43 +29
Permanent jobs requiring a Help Desk Analyst 25 19 19
As % of all permanent IT jobs advertised in the City of London 0.23% 0.19% 0.14%
As % of the Job Titles category 0.24% 0.19% 0.15%
Number of salaries quoted 26 18 18
City of London median annual salary £35,000 £29,000 £26,500
Median salary % change year-on-year +20.69% +9.43% +9.28%
10th Percentile £23,625 £21,000 £21,900
90th Percentile £40,500 £37,950 £40,225
Central London median annual salary £35,000 £27,500 £26,000
% change year-on-year +27.27% +5.77% +4.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 10,284 9,786 12,955
% of permanent IT jobs with a recognized job title 95.94% 96.15% 95.89%
Number of salaries quoted 9,124 8,869 11,693
City of London median annual salary £62,000 £60,000 £57,500
Median salary % change year-on-year +3.33% +4.35% +4.55%
10th Percentile £36,250 £33,750 £32,750
90th Percentile £93,750 £91,250 £87,500
Central London median annual salary £60,000 £57,500 £55,000
% change year-on-year +4.35% +4.55% -

Help Desk Analyst
Job Vacancy Trend in the City of London

Job postings that featured Help Desk Analyst in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Help Desk Analyst in the City of London

Help Desk Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in the City of London.

Salary trend for Help Desk Analyst in the City of London

Help Desk Analyst
Salary Histogram in the City of London

The salary distribution of IT jobs citing Help Desk Analyst in the City of London over the 6 months to 25 May 2018.

Salary histogram for Help Desk Analyst in the City of London

Help Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 25 May 2018, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Help Desk Analyst in the job title.

1 23 (92.00%) Microsoft Office
2 22 (88.00%) Windows
3 19 (76.00%) Microsoft
4 17 (68.00%) Law
4 17 (68.00%) Windows 10
5 16 (64.00%) Legal
6 15 (60.00%) iManage
7 14 (56.00%) Blackberry
7 14 (56.00%) Android
7 14 (56.00%) iPhone
8 13 (52.00%) Microsoft PowerPoint
8 13 (52.00%) Wireless
8 13 (52.00%) Cisco
8 13 (52.00%) Acrobat
8 13 (52.00%) Adobe
8 13 (52.00%) Microsoft Excel
8 13 (52.00%) Degree
8 13 (52.00%) Computer Science
8 13 (52.00%) Computer Science Degree
8 13 (52.00%) Intapp
9 9 (36.00%) Active Directory
10 7 (28.00%) Windows 7
11 4 (16.00%) Citrix
11 4 (16.00%) VPN
12 3 (12.00%) Advertising
13 2 (8.00%) Proactive Monitoring
13 2 (8.00%) Problem-Solving
13 2 (8.00%) High Availability
13 2 (8.00%) Line Management
13 2 (8.00%) Analytical Skills

Help Desk Analyst Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 23 (92.00%) Microsoft Office
2 13 (52.00%) Acrobat
2 13 (52.00%) Microsoft Excel
2 13 (52.00%) Microsoft PowerPoint
Communications & Networking
1 13 (52.00%) Wireless
2 4 (16.00%) VPN
General
1 17 (68.00%) Law
2 16 (64.00%) Legal
3 3 (12.00%) Advertising
Miscellaneous
1 14 (56.00%) Blackberry
1 14 (56.00%) iPhone
2 13 (52.00%) Computer Science
3 2 (8.00%) Analytical Skills
3 2 (8.00%) Smartphone
Operating Systems
1 22 (88.00%) Windows
2 17 (68.00%) Windows 10
3 14 (56.00%) Android
4 7 (28.00%) Windows 7
Processes & Methodologies
1 2 (8.00%) High Availability
1 2 (8.00%) Line Management
1 2 (8.00%) Proactive Monitoring
1 2 (8.00%) Problem-Solving
2 1 (4.00%) ITIL
2 1 (4.00%) Statistics
Qualifications
1 13 (52.00%) Computer Science Degree
1 13 (52.00%) Degree
2 1 (4.00%) ITIL Certification
System Software
1 9 (36.00%) Active Directory
Vendors
1 19 (76.00%) Microsoft
2 15 (60.00%) iManage
3 13 (52.00%) Adobe
3 13 (52.00%) Cisco
3 13 (52.00%) Intapp
4 4 (16.00%) Citrix
5 1 (4.00%) Apple