Help Desk Analyst Jobs in the City of London

Help Desk Analyst
Central London > City of London

The median Help Desk Analyst salary in the City of London is £32,500 per year, according to job vacancies posted during the 6 months leading to 10 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
10 May 2025		 Same period 2024 Same period 2023
Rank 145 173 225
Rank change year-on-year +28 +52 +55
Permanent jobs requiring a Help Desk Analyst 3 4 2
As % of all permanent jobs advertised in the City of London 0.14% 0.12% 0.043%
As % of the Job Titles category 0.16% 0.12% 0.045%
Number of salaries quoted 3 4 2
10th Percentile - £20,975 £30,250
25th Percentile £31,250 £21,313 £30,625
Median annual salary (50th Percentile) £32,500 £24,500 £32,500
Median % change year-on-year +32.65% -24.62% -7.14%
75th Percentile £33,750 £28,313 £35,625
90th Percentile - £32,475 £36,750
Central London median annual salary £32,500 £29,750 £32,500
% change year-on-year +9.24% -8.46% -7.14%

All Permanent IT Job Vacancies
City of London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the City of London with a recognized job title 1,923 3,208 4,455
% of permanent jobs with a recognized job title 92.94% 95.85% 96.20%
Number of salaries quoted 1,468 2,545 3,737
10th Percentile £41,250 £41,000 £42,500
25th Percentile £52,500 £52,500 £55,000
Median annual salary (50th Percentile) £72,500 £73,750 £75,000
Median % change year-on-year -1.69% -1.67% +3.45%
75th Percentile £95,000 £95,000 £97,500
90th Percentile £120,000 £112,500 £112,500
Central London median annual salary £72,500 £72,500 £73,480
% change year-on-year - -1.33% +1.35%

Help Desk Analyst
Job Vacancy Trend in the City of London

Job postings that featured Help Desk Analyst in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Help Desk Analyst in the City of London

Help Desk Analyst
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing Help Desk Analyst in the City of London.

Salary trend for Help Desk Analyst in the City of London

Help Desk Analyst Skill Set
Top 12 Co-occurring Skills and Capabilities in the City of London

For the 6 months to 10 May 2025, Help Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Help Desk Analyst in the job title.

1 2 (66.67%) Change Management
1 2 (66.67%) Apple
1 2 (66.67%) Customer Service
1 2 (66.67%) ITIL
1 2 (66.67%) SLA
1 2 (66.67%) Information Security
2 1 (33.33%) JIRA
2 1 (33.33%) Microsoft 365
2 1 (33.33%) Microsoft
2 1 (33.33%) A+ Certification
2 1 (33.33%) Windows
2 1 (33.33%) Network+ Certification

Help Desk Analyst Skill Set
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (33.33%) Microsoft 365
Development Applications
1 1 (33.33%) JIRA
Operating Systems
1 1 (33.33%) Windows
Processes & Methodologies
1 2 (66.67%) Change Management
1 2 (66.67%) Customer Service
1 2 (66.67%) Information Security
1 2 (66.67%) ITIL
Qualifications
1 1 (33.33%) A+ Certification
1 1 (33.33%) Network+ Certification
Quality Assurance & Compliance
1 2 (66.67%) SLA
Vendors
1 2 (66.67%) Apple
2 1 (33.33%) Microsoft
4 Help Desk Analyst jobs in London