The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 24 June 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
London / City of London
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 138 176 115
Rank change year-on-year +38 -61  
Permanent jobs citing SLA 98 87 244
As % of all permanent IT jobs advertised in the City of London 1.90% 1.37% 2.35%
As % of the Quality Assurance & Compliance category 13.01% 10.37% 17.64%
Number of salaries quoted 85 74 216
Median salary £48,000 £45,500 £42,500
Median salary % change year-on-year +5.49% +7.05%  
90% offered a salary of more than £26,100 £29,000 £24,250
10% offered a salary of more than £79,000 £69,250 £77,500
UK excluding London median salary £36,250 £34,250 £34,090
% change year-on-year +5.83% +0.46%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
City of London
Permanent job vacancies with a requirement for quality assurance and compliance skills 753 839 1383
As % of all permanent IT job vacancies advertised in the City of London 14.63% 13.21% 13.31%
Number of salaries quoted 648 776 1165
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.34% +4.54%  
90% offered a salary of more than £38,500 £37,500 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year - +5.88%  

SLA
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in the City of London

SLA
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in the City of London.

Salary trend for SLA in the City of London

SLA
Salary Histogram in the City of London

The salary distribution of IT jobs citing SLA in the City of London over the 3 months to 24 June 2017.

Salary histogram for SLA in the City of London

For the 6 months to 24 June 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for SLA.

1 93 (46.04%) ITIL
2 63 (31.19%) Windows
3 59 (29.21%) Microsoft
3 59 (29.21%) Service Delivery
4 49 (24.26%) Active Directory
5 45 (22.28%) Service Management
6 38 (18.81%) Finance
7 33 (16.34%) Project Management
8 31 (15.35%) Continuous Improvement
9 29 (14.36%) Citrix
9 29 (14.36%) Linux
9 29 (14.36%) DNS
9 29 (14.36%) ITSM
10 28 (13.86%) VMware
11 27 (13.37%) SQL
11 27 (13.37%) ITIL V3
12 26 (12.87%) DHCP
13 23 (11.39%) Windows Server
14 22 (10.89%) Microsoft Certification
14 22 (10.89%) Data Centre
15 21 (10.40%) Problem Management
15 21 (10.40%) VMware Infrastructure
15 21 (10.40%) Cisco
16 19 (9.41%) Quality Management
16 19 (9.41%) Degree
17 18 (8.91%) Root Cause Analysis
17 18 (8.91%) Sun
17 18 (8.91%) ITIL Certification
17 18 (8.91%) SQL Server
18 17 (8.42%) Microsoft Office

SLA
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (5.45%) MS Exchange
2 7 (3.47%) Exchange Server 2010
3 6 (2.97%) Blackberry Enterprise Server
4 4 (1.98%) Exchange Server 2007
4 4 (1.98%) Exchange Server 2013
4 4 (1.98%) IIS
4 4 (1.98%) SharePoint
5 3 (1.49%) Apache
6 2 (0.99%) Confluence
6 2 (0.99%) Skype for Business
7 1 (0.50%) BizTalk Server
7 1 (0.50%) lighttpd
7 1 (0.50%) nginx
7 1 (0.50%) Oracle SOA Suite
7 1 (0.50%) SharePoint 2010
7 1 (0.50%) SharePoint 2013
Applications
1 17 (8.42%) Microsoft Excel
1 17 (8.42%) Microsoft Office
2 14 (6.93%) Microsoft PowerPoint
3 2 (0.99%) Spreadsheet
4 1 (0.50%) Microsoft Project
4 1 (0.50%) MS Visio
Business Applications
1 4 (1.98%) Dynamics CRM
2 3 (1.49%) Oracle Assets
2 3 (1.49%) Oracle EBS
2 3 (1.49%) Oracle E-Business Tax
2 3 (1.49%) Oracle FAH
2 3 (1.49%) Oracle Financials
2 3 (1.49%) Oracle General Ledger
2 3 (1.49%) Oracle Internet Expenses
2 3 (1.49%) Oracle iProcurement
2 3 (1.49%) Oracle Payables
2 3 (1.49%) Oracle Receivables
2 3 (1.49%) Oracle Subledger Accounting
3 1 (0.50%) Cognos Business Intelligence
3 1 (0.50%) Cognos TM1
3 1 (0.50%) Dynamics AX
3 1 (0.50%) Payment Gateway
Cloud Services
1 10 (4.95%) Office 365
2 7 (3.47%) Force.com
3 6 (2.97%) SaaS
4 2 (0.99%) Microsoft Azure
4 2 (0.99%) Yammer
5 1 (0.50%) Akamai
5 1 (0.50%) Amazon AWS
5 1 (0.50%) Amazon CloudWatch
5 1 (0.50%) Catchpoint
5 1 (0.50%) Fastly
5 1 (0.50%) GitHub
Communications & Networking
1 29 (14.36%) DNS
2 26 (12.87%) DHCP
3 17 (8.42%) TCP/IP
4 15 (7.43%) VPN
5 12 (5.94%) Firewall
5 12 (5.94%) LAN
5 12 (5.94%) WAN
6 11 (5.45%) Wireless
7 9 (4.46%) SAN
7 9 (4.46%) VoIP
8 6 (2.97%) LDAP
9 4 (1.98%) iSCSI
9 4 (1.98%) NAS
9 4 (1.98%) Wi-Fi
10 3 (1.49%) Cisco Nexus
10 3 (1.49%) HTTP
10 3 (1.49%) Internet
10 3 (1.49%) MPLS
10 3 (1.49%) xDSL
11 2 (0.99%) Unified Communications
Database & Business Intelligence
1 18 (8.91%) SQL Server
2 7 (3.47%) SQL Server 2008
3 6 (2.97%) Data Warehouse
4 4 (1.98%) BusinessObjects
5 3 (1.49%) Data Mining
5 3 (1.49%) Oracle BI EE
5 3 (1.49%) QlikView
5 3 (1.49%) Relational Database
5 3 (1.49%) SQL Server 2012
5 3 (1.49%) SQL Server Reporting Services
6 2 (0.99%) MongoDB
6 2 (0.99%) MySQL
6 2 (0.99%) Oracle Database
6 2 (0.99%) Oracle Database 12c
6 2 (0.99%) PowerCenter
6 2 (0.99%) SQL Server Integration Services
7 1 (0.50%) Microsoft Analysis Services
7 1 (0.50%) MS Access
7 1 (0.50%) OLAP
7 1 (0.50%) PostgreSQL
Development Applications
1 4 (1.98%) JIRA
2 2 (0.99%) Jenkins
2 2 (0.99%) Oracle APEX
3 1 (0.50%) CircleCI
3 1 (0.50%) Maven
3 1 (0.50%) Subversion
General
1 38 (18.81%) Finance
2 14 (6.93%) Telecoms
3 13 (6.44%) Retail
4 8 (3.96%) Back Office
4 8 (3.96%) Banking
5 7 (3.47%) Law
6 5 (2.48%) Military
7 4 (1.98%) Advertising
7 4 (1.98%) Financial Institution
8 3 (1.49%) Front Office
8 3 (1.49%) Mandarin Language
9 2 (0.99%) Investment Banking
9 2 (0.99%) Legal
10 1 (0.50%) French Language
10 1 (0.50%) German Language
10 1 (0.50%) Marketing
10 1 (0.50%) Publishing
Job Titles
1 66 (32.67%) Analyst
2 42 (20.79%) Service Analyst
3 25 (12.38%) Service Desk Analyst
4 22 (10.89%) Service Manager
5 16 (7.92%) Services Delivery Analyst
6 14 (6.93%) Applications Support
6 14 (6.93%) Team Leader
7 13 (6.44%) ITIL Service Analyst
8 12 (5.94%) Support Engineer
9 11 (5.45%) Support Analyst
10 10 (4.95%) IT Manager
11 9 (4.46%) 2nd Line Support
11 9 (4.46%) Delivery Manager
11 9 (4.46%) Services Delivery Manager
12 8 (3.96%) Administrator
12 8 (3.96%) Support Manager
12 8 (3.96%) Systems Analyst
13 7 (3.47%) Applications Support Analyst
13 7 (3.47%) CRM Manager
13 7 (3.47%) Transition Manager
Libraries, Frameworks & Software Standards
1 7 (3.47%) Visualforce
2 4 (1.98%) .NET
2 4 (1.98%) FIX Protocol
2 4 (1.98%) HTML
2 4 (1.98%) Middleware
3 3 (1.49%) AngularJS
4 2 (0.99%) ASP.NET
4 2 (0.99%) CSS
4 2 (0.99%) XML
5 1 (0.50%) 802.1X
5 1 (0.50%) ActiveMQ
5 1 (0.50%) EclipseLink
5 1 (0.50%) JMS
5 1 (0.50%) JPA
5 1 (0.50%) Memcached
5 1 (0.50%) Oracle Fusion
5 1 (0.50%) Rendezvous
5 1 (0.50%) Spring
5 1 (0.50%) Velocity
5 1 (0.50%) ZeroMQ
Miscellaneous
1 22 (10.89%) Data Centre
2 14 (6.93%) Analytical Skills
2 14 (6.93%) User Experience
3 12 (5.94%) Client/Server
4 6 (2.97%) Management Information System
4 6 (2.97%) Video Conferencing
5 5 (2.48%) Blackberry
5 5 (2.48%) Linux Command Line
6 4 (1.98%) Computer Science
6 4 (1.98%) Enterprise Software
6 4 (1.98%) iPad
6 4 (1.98%) iPhone
7 3 (1.49%) Derivative
7 3 (1.49%) Fixed Income
7 3 (1.49%) FlexPod
7 3 (1.49%) Hedge funds
7 3 (1.49%) NHS
7 3 (1.49%) Replication
8 2 (0.99%) Celerra
8 2 (0.99%) Wiki
Operating Systems
1 63 (31.19%) Windows
2 29 (14.36%) Linux
3 23 (11.39%) Windows Server
4 12 (5.94%) Unix
5 10 (4.95%) Windows 7
5 10 (4.95%) Windows Server 2008
6 9 (4.46%) Windows Server 2012
7 7 (3.47%) Red Hat Enterprise Linux
8 5 (2.48%) Windows 8
9 4 (1.98%) Data ONTAP
9 4 (1.98%) Solaris
9 4 (1.98%) Windows 10
10 2 (0.99%) CentOS
10 2 (0.99%) Windows Server 2003
11 1 (0.50%) Android
11 1 (0.50%) Apple iOS
11 1 (0.50%) VMS
11 1 (0.50%) Windows XP
Processes & Methodologies
1 93 (46.04%) ITIL
2 59 (29.21%) Service Delivery
3 45 (22.28%) Service Management
4 33 (16.34%) Project Management
5 31 (15.35%) Continuous Improvement
6 29 (14.36%) ITSM
7 27 (13.37%) ITIL V3
8 21 (10.40%) Problem Management
9 19 (9.41%) Quality Management
10 18 (8.91%) Root Cause Analysis
11 16 (7.92%) Trend Analysis
12 15 (7.43%) Business Analysis
12 15 (7.43%) Release Management
13 14 (6.93%) E-Commerce
13 14 (6.93%) Incident Management
13 14 (6.93%) SDLC
14 13 (6.44%) Agile Software Development
14 13 (6.44%) CRM
14 13 (6.44%) DevOps
14 13 (6.44%) Multichannel Retail
Programming Languages
1 27 (13.37%) SQL
2 10 (4.95%) Java
3 9 (4.46%) JavaScript
3 9 (4.46%) Python
4 7 (3.47%) Apex Code
4 7 (3.47%) SOQL
5 6 (2.97%) Bash Shell
5 6 (2.97%) Shell Script
6 4 (1.98%) T-SQL
7 3 (1.49%) Perl
7 3 (1.49%) PL/SQL
7 3 (1.49%) PowerShell
8 2 (0.99%) C#
8 2 (0.99%) PHP
8 2 (0.99%) VBA
9 1 (0.50%) C
Qualifications
1 22 (10.89%) Microsoft Certification
2 19 (9.41%) Degree
3 18 (8.91%) ITIL Certification
4 10 (4.95%) Security Cleared
5 8 (3.96%) Cisco Certification
5 8 (3.96%) MCSE
6 7 (3.47%) ITIL Foundation Certificate
7 6 (2.97%) DV Cleared
8 5 (2.48%) CCNA
9 4 (1.98%) CISM
9 4 (1.98%) CISSP
9 4 (1.98%) Citrix Certification
9 4 (1.98%) MCDST
10 3 (1.49%) CCDP
10 3 (1.49%) CCNP
10 3 (1.49%) Computer Science Degree
10 3 (1.49%) MCP
10 3 (1.49%) MCSA
10 3 (1.49%) MCTS
10 3 (1.49%) SC Cleared
Quality Assurance & Compliance
1 9 (4.46%) QA
2 7 (3.47%) ISO/IEC 27001
3 3 (1.49%) ISO 22301
3 3 (1.49%) ISO/IEC 27005
4 2 (0.99%) ISO/IEC 20000
4 2 (0.99%) Solvency II
5 1 (0.50%) Data Quality
5 1 (0.50%) HMG Security Policy Framework
System Software
1 49 (24.26%) Active Directory
2 21 (10.40%) VMware Infrastructure
3 11 (5.45%) Hyper-V
4 8 (3.96%) VMware ESXi
5 6 (2.97%) Virtual Machines
6 4 (1.98%) iptables
6 4 (1.98%) NFS
7 2 (0.99%) EMC RecoverPoint
7 2 (0.99%) vSphere
8 1 (0.50%) Docker
8 1 (0.50%) Varnish
8 1 (0.50%) Virtual Servers
8 1 (0.50%) VMware Workstation
Systems Management
1 7 (3.47%) Puppet
2 6 (2.97%) Norton AntiVirus
2 6 (2.97%) SCCM
3 5 (2.48%) SCOM
4 4 (1.98%) AirWatch
5 3 (1.49%) Nagios
5 3 (1.49%) Opscode Chef
6 2 (0.99%) Ansible
6 2 (0.99%) Control-M
6 2 (0.99%) HP Data Protector
6 2 (0.99%) Microsoft Data Protection Manager
6 2 (0.99%) NetBackup
6 2 (0.99%) Oracle RMAN
6 2 (0.99%) Salt
6 2 (0.99%) SCDPM
6 2 (0.99%) SCVMM
6 2 (0.99%) SnapMirror
6 2 (0.99%) SnapVault
6 2 (0.99%) vCenter Server
7 1 (0.50%) Terraform
Vendors
1 59 (29.21%) Microsoft
2 29 (14.36%) Citrix
3 28 (13.86%) VMware
4 21 (10.40%) Cisco
5 18 (8.91%) Sun
6 13 (6.44%) Google
7 12 (5.94%) Oracle
8 11 (5.45%) HP
9 8 (3.96%) NetApp
9 8 (3.96%) Red Hat
9 8 (3.96%) Salesforce.com
10 7 (3.47%) Xerox
11 6 (2.97%) Symantec
12 5 (2.48%) Brocade
12 5 (2.48%) Remedy
12 5 (2.48%) Tableau
13 4 (1.98%) LANDesk
14 3 (1.49%) Extreme Networks
14 3 (1.49%) Palo Alto
14 3 (1.49%) Veeam
City, London
QUANTICA
Salary: £23000 - £26000 per annum + great benefits package!
Posted: 20 hours ago
City, London
ARC IT Recruitment Ltd
Salary: £63000 per annum + plus bonus plus benefits
Posted: 17 hours ago
City, London
Senitor Associates
Salary: £37000 - £40000 per annum
Posted: Yesterday
City, London
Salt
Salary: £30000 - £35000 per annum + benefits
Posted: 2 days ago
City, London
Complete Tech Limited
Salary: Attractive Salary + fantastic benefits listed
Posted: 2 days ago
City, London
Square One Resources
Salary: Unspecified DOE
Posted: Yesterday
City, London
I3
Salary: £70000 - £80000 per annum + benefits + bonus
Posted: 2 days ago
City, London
Resource Solutions - Xerox
Posted: Yesterday
City, London
IT Lab
Salary: From £45,000 to £50,000 per annum dependent on experience
Posted: 18 days ago
City of London
Interquest - IQ Tech
Posted: 18 days ago
City, London
IT Lab
Salary: Up to £32,000 per annum dependent on experience
Posted: 21 days ago
City, London
Exponential-e Limited
Salary: From £35,000 to £35,000 per annum + 5-10% shift allowance
Posted: 8 days ago
City, London
Advantage XPO
Posted: 3 days ago
City of London
Harvey Nash plc
Salary: £65000 - £80000 per annum + benefits
Posted: 19 days ago