Period
to

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 28 June 2022 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Central London > City of London
6 months to
28 Jun 2022
Same period 2021 Same period 2020
Rank 174 198 167
Rank change year-on-year +24 -31 +19
Permanent jobs citing SLA 116 49 90
As % of all permanent jobs advertised in the City of London 1.46% 0.92% 1.48%
As % of the Quality Assurance & Compliance category 7.80% 5.76% 13.10%
Number of salaries quoted 78 35 74
10th Percentile £32,500 £35,950 £26,325
25th Percentile £37,188 £52,500 £37,719
Median annual salary (50th Percentile) £53,750 £70,000 £54,250
Median % change year-on-year -23.21% +29.03% +3.33%
75th Percentile £75,000 £73,750 £75,000
90th Percentile £85,000 £80,050 £77,500
Central London median annual salary £55,000 £62,500 £49,250
% change year-on-year -12.00% +26.90% -1.50%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
City of London
Permanent vacancies with a requirement for quality assurance or compliance skills 1,488 850 687
As % of all permanent IT jobs advertised in the City of London 18.73% 15.94% 11.33%
Number of salaries quoted 1,145 715 598
10th Percentile £45,100 £42,999 £38,000
25th Percentile £55,000 £52,500 £47,063
Median annual salary (50th Percentile) £67,500 £67,500 £61,500
Median % change year-on-year - +9.76% -5.38%
75th Percentile £87,500 £83,125 £80,000
90th Percentile £101,250 £97,500 £100,000
Central London median annual salary £67,500 £65,000 £62,500
% change year-on-year +3.85% +4.00% -3.85%

SLA
Job Vacancy Trend in the City of London

Job postings citing SLA as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for SLA in the City of London

SLA
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing SLA in the City of London.

Salary trend for SLA in the City of London

SLA
Salary Histogram in the City of London

Salary distribution for jobs citing SLA in the City of London over the 6 months to 28 June 2022.

Salary histogram for SLA in the City of London

SLA
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the City of London region over the 6 months to 28 June 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Moorgate - 1 £32,500 -
London Bridge - 1 £120,000 -
SLA
Central London

For the 6 months to 28 June 2022, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for SLA.

1 46 (39.66%) Windows
2 41 (35.34%) ITIL
3 34 (29.31%) Azure
4 32 (27.59%) Microsoft
5 31 (26.72%) Finance
5 31 (26.72%) Problem-Solving
6 28 (24.14%) Analytical Skills
7 27 (23.28%) Social Skills
7 27 (23.28%) SQL
8 25 (21.55%) Active Directory
9 24 (20.69%) Microsoft 365
10 21 (18.10%) Service Delivery
11 20 (17.24%) AWS
12 19 (16.38%) Incident Management
12 19 (16.38%) Python
13 18 (15.52%) Business Intelligence
13 18 (15.52%) Agile
14 17 (14.66%) SQL Server
15 16 (13.79%) Cisco
15 16 (13.79%) Problem Management
15 16 (13.79%) Cybersecurity
16 15 (12.93%) Citrix
16 15 (12.93%) ITIL Certification
16 15 (12.93%) Firewall
17 14 (12.07%) Microsoft Office
17 14 (12.07%) Unix
17 14 (12.07%) Security Cleared
17 14 (12.07%) Public Cloud
18 13 (11.21%) SC Cleared
18 13 (11.21%) QA

SLA
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (6.03%) Apache Spark
2 1 (0.86%) MQSeries
2 1 (0.86%) MS Exchange
2 1 (0.86%) SharePoint
Applications
1 14 (12.07%) Microsoft Office
2 2 (1.72%) MS Visio
3 1 (0.86%) Adobe Creative Suite
3 1 (0.86%) Microsoft Excel
Business Applications
1 1 (0.86%) Dynamics CRM
Cloud Services
1 34 (29.31%) Azure
2 24 (20.69%) Microsoft 365
3 20 (17.24%) AWS
4 12 (10.34%) GCP
5 10 (8.62%) Azure Active Directory
6 9 (7.76%) Power Platform
7 3 (2.59%) Snowflake
8 2 (1.72%) AWS CloudFormation
8 2 (1.72%) Azure Sentinel
8 2 (1.72%) Cloud Computing
8 2 (1.72%) Lucidchart
8 2 (1.72%) OneDrive
8 2 (1.72%) SaaS
9 1 (0.86%) Dynamics 365
9 1 (0.86%) IaaS
9 1 (0.86%) Mimecast
Communications & Networking
1 15 (12.93%) Firewall
2 9 (7.76%) DNS
3 7 (6.03%) Wi-Fi
4 6 (5.17%) VPN
5 5 (4.31%) SAN
6 4 (3.45%) Wireless
7 3 (2.59%) SD-WAN
8 2 (1.72%) ADSL
8 2 (1.72%) DHCP
8 2 (1.72%) IPsec
8 2 (1.72%) LAN
8 2 (1.72%) NAS
8 2 (1.72%) Network Security
8 2 (1.72%) VoIP
8 2 (1.72%) WAN
8 2 (1.72%) WLAN
9 1 (0.86%) BIG-IP
9 1 (0.86%) Cisco ISE
9 1 (0.86%) NetScaler
9 1 (0.86%) TCP/IP
Database & Business Intelligence
1 17 (14.66%) SQL Server
2 9 (7.76%) Metadata
2 9 (7.76%) Power BI
3 7 (6.03%) Apache Hive
3 7 (6.03%) Big Data
3 7 (6.03%) Data Warehouse
3 7 (6.03%) Enterprise Data Warehouse
4 3 (2.59%) Amazon Redshift
4 3 (2.59%) BigQuery
4 3 (2.59%) Looker
5 1 (0.86%) Amazon RDS
5 1 (0.86%) GIS
5 1 (0.86%) Oracle Database
5 1 (0.86%) Oracle Database 10g
5 1 (0.86%) QGIS
Development Applications
1 6 (5.17%) Jenkins
2 4 (3.45%) Git (software)
3 2 (1.72%) GitLab
3 2 (1.72%) JIRA
3 2 (1.72%) Sonatype Nexus
General
1 31 (26.72%) Finance
2 28 (24.14%) Analytical Skills
3 27 (23.28%) Social Skills
4 7 (6.03%) Banking
4 7 (6.03%) Investment Banking
4 7 (6.03%) Retail
5 6 (5.17%) Advertising
6 5 (4.31%) Financial Institution
6 5 (4.31%) Inclusion and Diversity
6 5 (4.31%) Legal
7 3 (2.59%) Front Office
8 2 (1.72%) Marketing
8 2 (1.72%) Presentation Skills
9 1 (0.86%) Documentation Skills
9 1 (0.86%) Influencing Skills
9 1 (0.86%) Law
9 1 (0.86%) Mandarin Language
9 1 (0.86%) Telecoms
Job Titles
1 38 (32.76%) Analyst
2 20 (17.24%) Support Engineer
3 14 (12.07%) Service Analyst
4 13 (11.21%) Service Desk Analyst
5 12 (10.34%) Desktop Support
6 10 (8.62%) Desktop Engineer
6 10 (8.62%) Desktop Support Engineer
7 9 (7.76%) Insurance Systems Analyst
7 9 (7.76%) IT Support
7 9 (7.76%) Senior Support Engineer
7 9 (7.76%) SQL Analyst
7 9 (7.76%) Systems Analyst
8 8 (6.90%) IT Engineer
8 8 (6.90%) Support Analyst
9 7 (6.03%) Applications Support
9 7 (6.03%) Architect
9 7 (6.03%) Network Architect
9 7 (6.03%) Solutions Architect
10 6 (5.17%) Murex Support
10 6 (5.17%) Service Manager
Libraries, Frameworks & Software Standards
1 2 (1.72%) Node.js
1 2 (1.72%) React
1 2 (1.72%) X-Windows
2 1 (0.86%) FIX Protocol
2 1 (0.86%) J2EE
2 1 (0.86%) Velocity
Miscellaneous
1 14 (12.07%) Public Cloud
2 8 (6.90%) Data Centre
3 7 (6.03%) Fixed Income
3 7 (6.03%) Virtual Team
4 6 (5.17%) Derivative
4 6 (5.17%) Foreign Exchange (FX)
4 6 (5.17%) Hedge funds
4 6 (5.17%) Interest Rate Derivative
4 6 (5.17%) Market Risk
5 5 (4.31%) Driving Licence
5 5 (4.31%) Management Information System
6 3 (2.59%) AS400
6 3 (2.59%) RSA SecurID
6 3 (2.59%) VAX
7 2 (1.72%) Analytical Mindset
7 2 (1.72%) Credit Risk
7 2 (1.72%) IVR
7 2 (1.72%) NHS
7 2 (1.72%) Video Conferencing
8 1 (0.86%) Thin Client
Operating Systems
1 46 (39.66%) Windows
2 14 (12.07%) Unix
3 12 (10.34%) Linux
3 12 (10.34%) Windows 10
4 6 (5.17%) Windows Server
5 3 (2.59%) Solaris
5 3 (2.59%) VMS
5 3 (2.59%) Windows 7
5 3 (2.59%) Windows Server 2012
6 2 (1.72%) Android
6 2 (1.72%) Apple iOS
6 2 (1.72%) Windows Server 2016
7 1 (0.86%) Mac OS
7 1 (0.86%) Windows Server 2019
Processes & Methodologies
1 41 (35.34%) ITIL
2 31 (26.72%) Problem-Solving
3 21 (18.10%) Service Delivery
4 19 (16.38%) Incident Management
5 18 (15.52%) Agile
5 18 (15.52%) Business Intelligence
6 16 (13.79%) Cybersecurity
6 16 (13.79%) Problem Management
7 13 (11.21%) Change Management
7 13 (11.21%) ITSM
8 12 (10.34%) Data Analysis
8 12 (10.34%) DevOps
8 12 (10.34%) Risk Management
9 11 (9.48%) Analytics
9 11 (9.48%) Continuous Improvement
9 11 (9.48%) Project Management
9 11 (9.48%) Software Licensing
10 10 (8.62%) Configuration Management
10 10 (8.62%) Service Management
11 9 (7.76%) Disaster Recovery
Programming Languages
1 27 (23.28%) SQL
2 19 (16.38%) Python
3 9 (7.76%) JavaScript
3 9 (7.76%) Perl
4 8 (6.90%) Shell Script
5 6 (5.17%) VBA
6 4 (3.45%) Bash
7 3 (2.59%) Java
8 2 (1.72%) Go
9 1 (0.86%) C#
9 1 (0.86%) PL/SQL
9 1 (0.86%) PowerShell
Qualifications
1 15 (12.93%) ITIL Certification
2 14 (12.07%) Security Cleared
3 13 (11.21%) SC Cleared
4 10 (8.62%) CCNP
4 10 (8.62%) Cisco Certification
5 9 (7.76%) CCIE
6 2 (1.72%) BPSS Clearance
6 2 (1.72%) CCNA
6 2 (1.72%) Degree
6 2 (1.72%) ITIL Foundation Certificate
6 2 (1.72%) Microsoft Certification
7 1 (0.86%) Citrix Certification
7 1 (0.86%) MCITP
7 1 (0.86%) MCSE
Quality Assurance & Compliance
1 13 (11.21%) QA
2 7 (6.03%) Data Quality
3 5 (4.31%) GDPR
4 4 (3.45%) ISO/IEC 27001
5 3 (2.59%) NIST
System Software
1 25 (21.55%) Active Directory
2 4 (3.45%) Docker
3 3 (2.59%) VMware ESXi
3 3 (2.59%) VMware Infrastructure
4 2 (1.72%) Hyper-V
4 2 (1.72%) Virtual Servers
5 1 (0.86%) Citrix Hypervisor
5 1 (0.86%) Terminal Services
5 1 (0.86%) VMware Workstation
5 1 (0.86%) XenApp
5 1 (0.86%) XenDesktop
Systems Management
1 8 (6.90%) Ansible
1 8 (6.90%) SCCM
2 6 (5.17%) Kubernetes
2 6 (5.17%) Microsoft Intune
2 6 (5.17%) Terraform
3 5 (4.31%) NetBackup
4 4 (3.45%) Control-M
4 4 (3.45%) Opscode Chef
4 4 (3.45%) Puppet
5 3 (2.59%) Backup Exec
5 3 (2.59%) BMC PATROL
5 3 (2.59%) EMC NetWorker
5 3 (2.59%) HP SIM
5 3 (2.59%) Netcool
5 3 (2.59%) NetVault Backup
5 3 (2.59%) OpenView
5 3 (2.59%) Tivoli
5 3 (2.59%) Tivoli NetView
6 2 (1.72%) vMotion
6 2 (1.72%) vRealize
Vendors
1 32 (27.59%) Microsoft
2 16 (13.79%) Cisco
3 15 (12.93%) Citrix
4 13 (11.21%) Apple
5 12 (10.34%) Adobe
6 10 (8.62%) F5
6 10 (8.62%) Oracle
6 10 (8.62%) Palo Alto
7 9 (7.76%) Arista
7 9 (7.76%) Aruba
7 9 (7.76%) Juniper
8 8 (6.90%) CheckPoint
8 8 (6.90%) Dell
9 7 (6.03%) Bloomberg
9 7 (6.03%) Fortinet
9 7 (6.03%) Informatica
9 7 (6.03%) Talend
10 6 (5.17%) Murex
10 6 (5.17%) Veritas
11 5 (4.31%) HP