Period
to 21 October 2020

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 21 October 2020 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Central London > City of London
6 months to
21 Oct 2020
Same period 2019 Same period 2018
Rank 146 144 240
Rank change year-on-year -2 +96 -78
Permanent jobs citing SLA 51 217 115
As % of all permanent jobs advertised in the City of London 1.41% 2.17% 1.04%
As % of the Quality Assurance & Compliance category 12.85% 17.73% 8.63%
Number of salaries quoted 48 184 100
Median annual salary £57,250 £60,000 £42,500
Median salary % change year-on-year -4.58% +41.18% -5.56%
10th Percentile £28,500 £27,500 £21,588
90th Percentile £83,750 £91,250 £72,625
Central London median annual salary £65,000 £55,000 £45,000
% change year-on-year +18.18% +22.22% -2.17%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
City of London
Permanent vacancies with a requirement for quality assurance or compliance skills 397 1,224 1,333
As % of all permanent IT jobs advertised in the City of London 10.96% 12.24% 12.06%
Number of salaries quoted 341 1,030 1,177
Median annual salary £62,500 £65,000 £62,500
Median salary % change year-on-year -3.85% +4.00% +4.17%
10th Percentile £42,500 £36,250 £36,250
90th Percentile £95,000 £95,000 £93,750
Central London median annual salary £65,000 £65,000 £61,500
% change year-on-year - +5.69% +2.50%

SLA
Job Vacancy Trend in the City of London

Job postings citing SLA as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for SLA in the City of London

SLA
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing SLA in the City of London.

Salary trend for SLA in the City of London

SLA
Salary Histogram in the City of London

Salary distribution for jobs citing SLA in the City of London over the 6 months to 21 October 2020.

Salary histogram for SLA in the City of London

For the 6 months to 21 October 2020, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for SLA.

1 27 (52.94%) Windows
2 26 (50.98%) Microsoft
3 21 (41.18%) ITIL
4 18 (35.29%) Finance
4 18 (35.29%) Problem Management
5 17 (33.33%) Office 365
6 16 (31.37%) Azure
6 16 (31.37%) Windows Server
7 14 (27.45%) Service Management
7 14 (27.45%) ITSM
8 13 (25.49%) VPN
8 13 (25.49%) Degree
8 13 (25.49%) DevOps
9 12 (23.53%) Incident Management
9 12 (23.53%) Firewall
9 12 (23.53%) Cisco
10 11 (21.57%) Cisco Certification
10 11 (21.57%) CheckPoint
10 11 (21.57%) HP
10 11 (21.57%) VMware
10 11 (21.57%) Meraki
10 11 (21.57%) Hyper-V
10 11 (21.57%) Proactive Monitoring
11 10 (19.61%) Network Virtualisation
11 10 (19.61%) Strategic Roadmap
11 10 (19.61%) Azure ExpressRoute
11 10 (19.61%) Network Security
11 10 (19.61%) VMware Infrastructure
11 10 (19.61%) Mentoring
11 10 (19.61%) Blue Coat

SLA
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (9.80%) SharePoint
2 3 (5.88%) Confluence
3 2 (3.92%) MS Exchange
4 1 (1.96%) Skype for Business
Applications
1 7 (13.73%) Microsoft Office
2 2 (3.92%) Microsoft Excel
2 2 (3.92%) Microsoft PowerPoint
3 1 (1.96%) Chatbot
Business Applications
1 3 (5.88%) Dynamics CRM
1 3 (5.88%) iTrent
1 3 (5.88%) Northgate Housing
1 3 (5.88%) Oracle Applications
2 2 (3.92%) Oracle EBS
2 2 (3.92%) Oracle EBS R12
Cloud Services
1 17 (33.33%) Office 365
2 16 (31.37%) Azure
3 10 (19.61%) Azure ExpressRoute
4 4 (7.84%) Mimecast
5 3 (5.88%) AWS
5 3 (5.88%) Power Platform
5 3 (5.88%) Slack
6 1 (1.96%) Dynamics 365
6 1 (1.96%) Logic Apps
6 1 (1.96%) Power Automate
Communications & Networking
1 13 (25.49%) VPN
2 12 (23.53%) Firewall
3 10 (19.61%) Network Security
3 10 (19.61%) PBX
4 6 (11.76%) LAN
5 5 (9.80%) WAN
6 2 (3.92%) Wireless
7 1 (1.96%) Cisco IOS
7 1 (1.96%) NetScaler
7 1 (1.96%) SAN
7 1 (1.96%) Skype
7 1 (1.96%) SSL
Database & Business Intelligence
1 5 (9.80%) SQL Server
2 3 (5.88%) SQL Server Integration Services
3 2 (3.92%) Data Warehouse
3 2 (3.92%) Oracle Database
3 2 (3.92%) Power BI
Development Applications
1 6 (11.76%) JIRA
2 1 (1.96%) Visual Studio
General
1 18 (35.29%) Finance
2 9 (17.65%) Banking
3 4 (7.84%) Legal
4 3 (5.88%) Financial Institution
4 3 (5.88%) Retail Banking
4 3 (5.88%) Social Housing
5 2 (3.92%) Advertising
6 1 (1.96%) Brand Awareness
6 1 (1.96%) French Language
6 1 (1.96%) Law
Job Titles
1 14 (27.45%) Network Engineer
2 12 (23.53%) Analyst
3 9 (17.65%) Hyper-V Engineer
3 9 (17.65%) Storage Engineer
4 6 (11.76%) VMware Engineer
5 5 (9.80%) Azure Engineer
5 5 (9.80%) Azure Specialist
5 5 (9.80%) Cisco Engineer
5 5 (9.80%) Cisco Network Engineer
5 5 (9.80%) Cloud Engineer
5 5 (9.80%) Cloud Specialist
5 5 (9.80%) IT Support
5 5 (9.80%) Network Specialist
5 5 (9.80%) Senior Cisco Engineer
5 5 (9.80%) Senior Cisco Network Engineer
5 5 (9.80%) Senior Cloud Engineer
5 5 (9.80%) Senior Network Engineer
5 5 (9.80%) Support Analyst
5 5 (9.80%) Support Engineer
5 5 (9.80%) WAN Engineer
Libraries, Frameworks & Software Standards
1 3 (5.88%) Web Services
2 1 (1.96%) CoreNLP
2 1 (1.96%) Keras
2 1 (1.96%) Natural Language Processing
2 1 (1.96%) PyTorch
2 1 (1.96%) SpaCy
2 1 (1.96%) TensorFlow
Miscellaneous
1 9 (17.65%) Public Cloud
2 3 (5.88%) Data Centre
2 3 (5.88%) Greenfield Project
2 3 (5.88%) Self-Motivation
3 2 (3.92%) Hedge funds
3 2 (3.92%) Management Information System
3 2 (3.92%) User Experience
4 1 (1.96%) Algorithms
4 1 (1.96%) Data Structures
4 1 (1.96%) Reinsurance
Operating Systems
1 27 (52.94%) Windows
2 16 (31.37%) Windows Server
3 10 (19.61%) Linux
4 8 (15.69%) Windows 10
5 5 (9.80%) Windows 7
6 2 (3.92%) Windows Server 2008
6 2 (3.92%) Windows Server 2012
6 2 (3.92%) Windows Server 2016
7 1 (1.96%) Red Hat Enterprise Linux
Processes & Methodologies
1 21 (41.18%) ITIL
2 18 (35.29%) Problem Management
3 14 (27.45%) ITSM
3 14 (27.45%) Service Management
4 13 (25.49%) DevOps
5 12 (23.53%) Incident Management
6 11 (21.57%) Proactive Monitoring
7 10 (19.61%) Mentoring
7 10 (19.61%) Network Virtualisation
7 10 (19.61%) Statistics
7 10 (19.61%) Strategic Roadmap
8 9 (17.65%) Change Management
8 9 (17.65%) Infrastructure Engineering
8 9 (17.65%) Project Delivery
8 9 (17.65%) Service Delivery
9 7 (13.73%) Computer Science
9 7 (13.73%) Project Management
10 5 (9.80%) Fund Management
10 5 (9.80%) Load Balancing
10 5 (9.80%) Network Monitoring
Programming Languages
1 8 (15.69%) SQL
2 3 (5.88%) T-SQL
3 2 (3.92%) C++
3 2 (3.92%) PL/SQL
3 2 (3.92%) VBA
4 1 (1.96%) Java
4 1 (1.96%) PowerShell
4 1 (1.96%) Python
4 1 (1.96%) Scala
4 1 (1.96%) Shell Script
Qualifications
1 13 (25.49%) Degree
2 11 (21.57%) Cisco Certification
3 10 (19.61%) CCNA
4 7 (13.73%) Microsoft Certification
5 3 (5.88%) A+ Certification
6 2 (3.92%) FFIEC
6 2 (3.92%) MCSA
7 1 (1.96%) Computer Science Degree
7 1 (1.96%) ITIL Certification
Quality Assurance & Compliance
1 2 (3.92%) GDPR
1 2 (3.92%) Sarbanes-Oxley
2 1 (1.96%) ISO 22301
2 1 (1.96%) QA
System Software
1 11 (21.57%) Hyper-V
2 10 (19.61%) VMware Infrastructure
3 9 (17.65%) Active Directory
Systems Management
1 3 (5.88%) Microsoft Intune
2 2 (3.92%) WSUS
3 1 (1.96%) HP Data Protector
3 1 (1.96%) ITRS Geneos
Vendors
1 26 (50.98%) Microsoft
2 12 (23.53%) Cisco
3 11 (21.57%) CheckPoint
3 11 (21.57%) HP
3 11 (21.57%) Meraki
3 11 (21.57%) VMware
4 10 (19.61%) Blue Coat
5 5 (9.80%) Netskope
5 5 (9.80%) Oracle
5 5 (9.80%) Zscaler
6 3 (5.88%) Atlassian
6 3 (5.88%) Northgate
6 3 (5.88%) ServiceNow
7 2 (3.92%) Bloomberg
7 2 (3.92%) Sun
8 1 (1.96%) Caplin
8 1 (1.96%) Citrix
8 1 (1.96%) Juniper
8 1 (1.96%) Kalahari
8 1 (1.96%) Sophos