The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
London / City of London
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 129 148 94
Rank change year-on-year +19 -54  
Permanent jobs citing SLA 104 127 307
As % of all permanent IT jobs advertised in the City of London 2.03% 1.78% 2.94%
As % of the Quality Assurance & Compliance category 15.20% 12.76% 23.05%
Number of salaries quoted 102 83 264
Median salary £42,500 £45,000 £43,250
Median salary % change year-on-year -5.55% +4.04%  
90% offered a salary of more than £28,000 £30,000 £26,150
10% offered a salary of more than £69,500 £70,000 £68,200
UK excluding London median salary £32,500 £35,000 £35,000
% change year-on-year -7.14% -  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
City of London
Permanent job vacancies with a requirement for quality assurance and compliance skills 684 995 1332
As % of all permanent IT job vacancies advertised in the City of London 13.34% 13.94% 12.76%
Number of salaries quoted 636 826 1122
Median salary £58,250 £57,500 £53,500
Median salary % change year-on-year +1.30% +7.47%  
90% offered a salary of more than £37,500 £40,000 £33,500
10% offered a salary of more than £80,000 £82,500 £85,000
UK excluding London median salary £42,500 £44,000 £42,500
% change year-on-year -3.40% +3.52%  

SLA
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in the City of London

SLA
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in the City of London.

Salary trend for SLA in the City of London

SLA
Salary Histogram in the City of London

The salary distribution of IT jobs citing SLA in the City of London over the 3 months to 28 March 2017.

Salary histogram for SLA in the City of London

For the 6 months to 28 March 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for SLA.

1 94 (51.09%) ITIL
2 75 (40.76%) Windows
3 57 (30.98%) Microsoft
4 45 (24.46%) Service Delivery
5 44 (23.91%) Service Management
6 41 (22.28%) Active Directory
7 40 (21.74%) Finance
8 32 (17.39%) Project Management
8 32 (17.39%) MS Excel
9 28 (15.22%) ITIL Certification
9 28 (15.22%) Windows Server
10 27 (14.67%) Continuous Improvement
10 27 (14.67%) Problem Management
11 25 (13.59%) VMware
12 23 (12.50%) Degree
13 22 (11.96%) Citrix
13 22 (11.96%) Cisco
14 21 (11.41%) Data Centre
15 20 (10.87%) ITIL V3
15 20 (10.87%) Microsoft Certification
15 20 (10.87%) Firewall
15 20 (10.87%) ITSM
16 19 (10.33%) Linux
16 19 (10.33%) SQL
16 19 (10.33%) Root Cause Analysis
16 19 (10.33%) VMware Infrastructure
17 18 (9.78%) Incident Management
17 18 (9.78%) DNS
18 17 (9.24%) Retail
18 17 (9.24%) Windows Server 2012

SLA
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (5.98%) IIS
1 11 (5.98%) MS Exchange
2 9 (4.89%) SharePoint
3 4 (2.17%) Apache
3 4 (2.17%) CMS
3 4 (2.17%) Tomcat
4 3 (1.63%) SharePoint 2010
5 2 (1.09%) Exchange Server 2013
5 2 (1.09%) SharePoint 2013
5 2 (1.09%) Skype for Business
6 1 (0.54%) BizTalk Server
6 1 (0.54%) Exchange Server 2003
6 1 (0.54%) Exchange Server 2007
6 1 (0.54%) Exchange Server 2010
6 1 (0.54%) JBoss
6 1 (0.54%) lighttpd
6 1 (0.54%) WebSphere
Applications
1 32 (17.39%) MS Excel
2 12 (6.52%) MS Office
3 11 (5.98%) MS PowerPoint
4 4 (2.17%) MS Visio
5 2 (1.09%) Spreadsheet
6 1 (0.54%) MS Project
Business Applications
1 4 (2.17%) Dynamics AX
2 2 (1.09%) Dynamics CRM
2 2 (1.09%) Retail-J
3 1 (0.54%) Cognos Business Intelligence
3 1 (0.54%) Cognos TM1
3 1 (0.54%) Loan IQ
Cloud Services
1 11 (5.98%) Office 365
2 8 (4.35%) SaaS
3 3 (1.63%) Force.com
4 2 (1.09%) Microsoft Azure
5 1 (0.54%) GitHub
5 1 (0.54%) IaaS
5 1 (0.54%) PaaS
Communications & Networking
1 20 (10.87%) Firewall
2 18 (9.78%) DNS
3 16 (8.70%) TCP/IP
4 15 (8.15%) DHCP
5 11 (5.98%) WAN
6 10 (5.43%) VoIP
7 9 (4.89%) LAN
8 8 (4.35%) Internet
9 7 (3.80%) Wireless
10 6 (3.26%) NAS
10 6 (3.26%) VPN
11 5 (2.72%) Cisco IOS
11 5 (2.72%) SAN
12 4 (2.17%) BGP
12 4 (2.17%) Intrusion Detection
12 4 (2.17%) IP Telephony
12 4 (2.17%) iSCSI
13 3 (1.63%) Cisco Nexus
13 3 (1.63%) Fibre Channel
13 3 (1.63%) Network Security
Database & Business Intelligence
1 16 (8.70%) SQL Server
2 9 (4.89%) SQL Server 2008
3 6 (3.26%) SQL Server Reporting Services
4 5 (2.72%) SQL Server Integration Services
5 4 (2.17%) SQL Server 2012
6 3 (1.63%) Data Warehouse
6 3 (1.63%) QlikView
6 3 (1.63%) Relational Database
7 2 (1.09%) BusinessObjects
8 1 (0.54%) DB2
8 1 (0.54%) Microsoft Analysis Services
8 1 (0.54%) MySQL
8 1 (0.54%) OLAP
8 1 (0.54%) Power BI
8 1 (0.54%) RDBMS
8 1 (0.54%) SQL Server 2016
8 1 (0.54%) SQL Server Analysis Services
8 1 (0.54%) ZAP BI
Development Applications
1 2 (1.09%) Oracle APEX
2 1 (0.54%) Jenkins
2 1 (0.54%) Subversion
General
1 40 (21.74%) Finance
2 17 (9.24%) Retail
3 15 (8.15%) Telecoms
4 7 (3.80%) Banking
4 7 (3.80%) Marketing
5 6 (3.26%) Front Office
5 6 (3.26%) Legal
6 4 (2.17%) Back Office
6 4 (2.17%) Law
7 2 (1.09%) Advertising
7 2 (1.09%) German Language
8 1 (0.54%) Financial Institution
8 1 (0.54%) French Language
Job Titles
1 42 (22.83%) Analyst
2 22 (11.96%) Service Analyst
3 18 (9.78%) Service Manager
4 15 (8.15%) IT Support
4 15 (8.15%) Support Engineer
5 11 (5.98%) Applications Support
5 11 (5.98%) Services Delivery Analyst
5 11 (5.98%) Team Leader
6 10 (5.43%) Service Desk Analyst
6 10 (5.43%) Support Analyst
7 9 (4.89%) Administrator
7 9 (4.89%) IT Engineer
7 9 (4.89%) IT Support Engineer
7 9 (4.89%) ITIL Manager
7 9 (4.89%) ITIL Service Analyst
8 8 (4.35%) 2nd Line Support
8 8 (4.35%) Data Centre Engineer
8 8 (4.35%) Site Engineer
9 7 (3.80%) Problem Manager
9 7 (3.80%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 7 (3.80%) FIX Protocol
2 4 (2.17%) .NET
2 4 (2.17%) ASP.NET
2 4 (2.17%) Middleware
3 3 (1.63%) Visualforce
4 2 (1.09%) AngularJS
4 2 (1.09%) HTML
4 2 (1.09%) JMS
4 2 (1.09%) XML
4 2 (1.09%) XSD
4 2 (1.09%) XSLT
5 1 (0.54%) 802.1X
5 1 (0.54%) ActiveMQ
5 1 (0.54%) J2EE
5 1 (0.54%) LAMP
5 1 (0.54%) Oracle Fusion
5 1 (0.54%) Rendezvous
5 1 (0.54%) Web Services
5 1 (0.54%) WebSphere MQ
5 1 (0.54%) ZeroMQ
Miscellaneous
1 21 (11.41%) Data Centre
2 15 (8.15%) Analytical Skills
3 14 (7.61%) Management Information System
4 11 (5.98%) User Experience
5 8 (4.35%) Client/Server
6 7 (3.80%) Blackberry
7 6 (3.26%) Derivative
7 6 (3.26%) iPhone
8 5 (2.72%) Computer Science
9 4 (2.17%) CMDB
9 4 (2.17%) Fixed Income
9 4 (2.17%) Reinsurance
9 4 (2.17%) Video Conferencing
9 4 (2.17%) Wiki
10 3 (1.63%) Enterprise Software
10 3 (1.63%) FlexPod
11 2 (1.09%) Enterprise Storage
11 2 (1.09%) iPad
11 2 (1.09%) PKI
11 2 (1.09%) Private Cloud
Operating Systems
1 75 (40.76%) Windows
2 28 (15.22%) Windows Server
3 19 (10.33%) Linux
4 17 (9.24%) Windows Server 2012
5 15 (8.15%) Windows Server 2008
6 12 (6.52%) Windows 7
7 8 (4.35%) Unix
7 8 (4.35%) Windows Server 2003
8 7 (3.80%) Windows XP
9 5 (2.72%) Windows 10
9 5 (2.72%) Windows 8
10 4 (2.17%) Red Hat Enterprise Linux
11 2 (1.09%) Android
11 2 (1.09%) Data ONTAP
11 2 (1.09%) Mac OS X
11 2 (1.09%) Solaris
11 2 (1.09%) VMS
Processes & Methodologies
1 94 (51.09%) ITIL
2 45 (24.46%) Service Delivery
3 44 (23.91%) Service Management
4 32 (17.39%) Project Management
5 27 (14.67%) Continuous Improvement
5 27 (14.67%) Problem Management
6 20 (10.87%) ITIL V3
6 20 (10.87%) ITSM
7 19 (10.33%) Root Cause Analysis
8 18 (9.78%) Incident Management
9 17 (9.24%) IT Strategy
10 14 (7.61%) Release Management
10 14 (7.61%) SDLC
11 13 (7.07%) E-Commerce
11 13 (7.07%) Multichannel Retail
12 12 (6.52%) DevOps
12 12 (6.52%) Performance Management
13 11 (5.98%) Business Analysis
13 11 (5.98%) Disaster Recovery
13 11 (5.98%) Quality Management
Programming Languages
1 19 (10.33%) SQL
2 11 (5.98%) PowerShell
3 8 (4.35%) Java
4 7 (3.80%) T-SQL
5 5 (2.72%) Perl
5 5 (2.72%) Python
6 4 (2.17%) C#
7 3 (1.63%) Apex Code
7 3 (1.63%) JavaScript
7 3 (1.63%) SOQL
8 2 (1.09%) Shell Script
8 2 (1.09%) VBA
8 2 (1.09%) XPath
9 1 (0.54%) Bash Shell
9 1 (0.54%) C
9 1 (0.54%) Jython
9 1 (0.54%) PHP
Qualifications
1 28 (15.22%) ITIL Certification
2 23 (12.50%) Degree
3 20 (10.87%) Microsoft Certification
4 11 (5.98%) Cisco Certification
5 9 (4.89%) MCSE
6 7 (3.80%) CCNA
7 5 (2.72%) CCNP
7 5 (2.72%) CISSP
8 4 (2.17%) CCDP
8 4 (2.17%) ITIL Foundation Certificate
8 4 (2.17%) MCSA
9 3 (1.63%) MCP
9 3 (1.63%) MCTS
9 3 (1.63%) Security Cleared
10 2 (1.09%) SC Cleared
10 2 (1.09%) VMware Certified Professional (VCP)
11 1 (0.54%) CCA
11 1 (0.54%) CCDA
11 1 (0.54%) CCIE
11 1 (0.54%) CGEIT
Quality Assurance & Compliance
1 12 (6.52%) QA
2 11 (5.98%) ISO/IEC 27001
3 4 (2.17%) COBIT
3 4 (2.17%) Data Quality
3 4 (2.17%) ISO/IEC 17799
4 1 (0.54%) HMG Security Policy Framework
4 1 (0.54%) ISO22301
4 1 (0.54%) Sarbanes-Oxley
System Software
1 41 (22.28%) Active Directory
2 19 (10.33%) VMware Infrastructure
3 10 (5.43%) Hyper-V
4 2 (1.09%) NFS
4 2 (1.09%) vSphere
5 1 (0.54%) DFS Replication
5 1 (0.54%) Firmware
5 1 (0.54%) VMware ESX
5 1 (0.54%) VMware ESXi
5 1 (0.54%) XenApp
Systems Management
1 8 (4.35%) SCOM
2 6 (3.26%) SCCM
3 4 (2.17%) Puppet
4 3 (1.63%) Opscode Chef
5 2 (1.09%) AirWatch
5 2 (1.09%) Ansible
5 2 (1.09%) Salt
6 1 (0.54%) Cisco CUCM
6 1 (0.54%) Cisco Prime
6 1 (0.54%) Cisco UCCX
6 1 (0.54%) Microsoft Data Protection Manager
6 1 (0.54%) Nagios
6 1 (0.54%) Red Hat Satellite
6 1 (0.54%) SCDPM
6 1 (0.54%) SCVMM
Vendors
1 57 (30.98%) Microsoft
2 25 (13.59%) VMware
3 22 (11.96%) Cisco
3 22 (11.96%) Citrix
4 10 (5.43%) Sun
5 8 (4.35%) Google
6 7 (3.80%) LANDesk
6 7 (3.80%) Oracle
7 6 (3.26%) NetApp
8 5 (2.72%) Red Hat
9 4 (2.17%) Salesforce.com
10 3 (1.63%) HP
10 3 (1.63%) Sybase
10 3 (1.63%) Tableau
11 2 (1.09%) Avaya
11 2 (1.09%) SAP
11 2 (1.09%) Veeam
12 1 (0.54%) Apple
12 1 (0.54%) CommVault
12 1 (0.54%) Juniper
City, London
Leidos
Posted: Yesterday
City, London
JM
Salary: £85000 - £90000 per annum
Posted: 18 hours ago
City, London
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: 4 days ago
City, London
Harrington Starr
Salary: £50000 - £60000 per annum + plus package and bonus
Posted: 3 days ago
City of London
Hays Specialist Recruitment Ltd
Salary: £36000.00 - £43000.00 per annum + Excellent Benefits
Posted: 9 days ago
City, London
JM
Salary: £85000 - £95000 per annum
Posted: 6 days ago
City, London
IT Lab
Salary: From £45,000 to £50,000 per annum dependent on experience
Posted: 20 days ago
City, London
ARC IT Recruitment Ltd
Salary: £80k + Bonus + Benefits
Posted: 4 days ago
City, London
IT Lab
Salary: Up to £32,000 per annum dependent on experience
Posted: 22 days ago
City of London
Hays Specialist Recruitment Ltd
Salary: £36000.00 - £40000.00 per annum + Excellent Benefits
Posted: 21 days ago