Period
to 20 November 2017

The median annual salary for a Technical Support Analyst was £50,000 in advertised job vacancies in the City of London during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Analyst
Central London > City of London
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 300 337 388
Rank change year-on-year +37 +51 +4
Permanent jobs requiring a Technical Support Analyst 20 8 28
As % of all permanent IT jobs advertised in the City of London 0.20% 0.069% 0.16%
As % of the Job Titles category 0.21% 0.072% 0.17%
Number of salaries quoted 20 7 27
City of London median annual salary £50,000 £34,500 £42,500
Median salary % change year-on-year +44.93% -18.82% +6.25%
10th Percentile £32,325 £23,750 £24,000
90th Percentile £60,750 £52,000 £68,250
Central London median annual salary £50,000 £34,500 £42,500
% change year-on-year +44.93% -18.82% +8.97%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 9671 11114 16415
% of permanent IT jobs with a recognized job title 94.75% 96.38% 95.78%
Number of salaries quoted 8765 10132 14264
City of London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £34,750 £33,750 £32,500
90th Percentile £92,500 £88,750 £87,500
Central London median annual salary £58,000 £57,500 £55,000
% change year-on-year +0.87% +4.55% +0.92%

Technical Support Analyst
Job Vacancy Trend in the City of London

Job postings that featured Technical Support Analyst in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Technical Support Analyst in the City of London

Technical Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst in the City of London.

Salary trend for Technical Support Analyst in the City of London

Technical Support Analyst
Salary Histogram in the City of London

The salary distribution of IT jobs citing Technical Support Analyst in the City of London over the 6 months to 20 November 2017.

Salary histogram for Technical Support Analyst in the City of London

Technical Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 20 November 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Technical Support Analyst in the job title.

1 11 (55.00%) Finance
2 10 (50.00%) SQL
2 10 (50.00%) Windows
3 9 (45.00%) Python
4 8 (40.00%) Front Office
4 8 (40.00%) Windows 7
5 7 (35.00%) Windows Server 2008
5 7 (35.00%) Windows 8
5 7 (35.00%) Windows Server
6 5 (25.00%) Agile Software Development
6 5 (25.00%) Degree
6 5 (25.00%) Linux
6 5 (25.00%) Microsoft Office
6 5 (25.00%) Microsoft
7 4 (20.00%) Active Directory
7 4 (20.00%) DHCP
7 4 (20.00%) MS Exchange
7 4 (20.00%) ETL
7 4 (20.00%) Citrix
7 4 (20.00%) Bloomberg
7 4 (20.00%) MATLAB
7 4 (20.00%) ASP.NET
7 4 (20.00%) C#
7 4 (20.00%) VBA
7 4 (20.00%) .NET
7 4 (20.00%) RAD
7 4 (20.00%) Microsoft Excel
7 4 (20.00%) Java
7 4 (20.00%) Web Development
7 4 (20.00%) .NET Framework

Technical Support Analyst Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (20.00%) MS Exchange
Applications
1 5 (25.00%) Microsoft Office
2 4 (20.00%) Microsoft Excel
Business Applications
1 1 (5.00%) MetaTrader
Cloud Services
1 3 (15.00%) Mimecast
Communications & Networking
1 4 (20.00%) DHCP
1 4 (20.00%) DNS
2 3 (15.00%) Firewall
2 3 (15.00%) LAN
2 3 (15.00%) SAN
2 3 (15.00%) VLAN
2 3 (15.00%) WAN
3 2 (10.00%) VPN
Database & Business Intelligence
1 4 (20.00%) Qlik Sense
1 4 (20.00%) QlikView
2 1 (5.00%) SQL Server
Development Applications
1 4 (20.00%) Talend Open Studio
2 1 (5.00%) JIRA
2 1 (5.00%) SQL Server Management Studio (SSMS)
General
1 11 (55.00%) Finance
2 8 (40.00%) Front Office
3 2 (10.00%) Banking
3 2 (10.00%) Investment Banking
4 1 (5.00%) Financial Institution
4 1 (5.00%) Law
4 1 (5.00%) Legal
Libraries, Frameworks & Software Standards
1 4 (20.00%) .NET
1 4 (20.00%) .NET Framework
1 4 (20.00%) ASP.NET
2 1 (5.00%) CSS
2 1 (5.00%) FIX Protocol
2 1 (5.00%) HTML
Miscellaneous
1 1 (5.00%) Data Centre
1 1 (5.00%) Fintech
1 1 (5.00%) Hedge funds
1 1 (5.00%) Smartphone
Operating Systems
1 10 (50.00%) Windows
2 8 (40.00%) Windows 7
3 7 (35.00%) Windows 8
3 7 (35.00%) Windows Server
3 7 (35.00%) Windows Server 2008
4 5 (25.00%) Linux
5 4 (20.00%) Windows 10
5 4 (20.00%) Windows Server 2012
6 3 (15.00%) Unix
7 1 (5.00%) Mac OS
Processes & Methodologies
1 5 (25.00%) Agile Software Development
2 4 (20.00%) Data Architecture
2 4 (20.00%) ETL
2 4 (20.00%) Fund Management
2 4 (20.00%) Mathematics
2 4 (20.00%) Physics
2 4 (20.00%) Problem Management
2 4 (20.00%) RAD
2 4 (20.00%) Software Distribution
2 4 (20.00%) Task Automation
2 4 (20.00%) Web Development
3 3 (15.00%) Break/Fix
3 3 (15.00%) Capacity Planning
3 3 (15.00%) Change Management
3 3 (15.00%) Desktop Virtualisation
3 3 (15.00%) ITIL
4 1 (5.00%) CRM
4 1 (5.00%) Electronic Trading
4 1 (5.00%) Product Management
4 1 (5.00%) User Acceptance Testing
Programming Languages
1 10 (50.00%) SQL
2 9 (45.00%) Python
3 4 (20.00%) C#
3 4 (20.00%) Java
3 4 (20.00%) MATLAB
3 4 (20.00%) PowerShell
3 4 (20.00%) R
3 4 (20.00%) VBA
4 1 (5.00%) C++
4 1 (5.00%) Shell Script
Qualifications
1 5 (25.00%) Degree
Quality Assurance & Compliance
1 1 (5.00%) QA
System Software
1 4 (20.00%) Active Directory
1 4 (20.00%) XenApp
1 4 (20.00%) XenDesktop
2 3 (15.00%) VMware Infrastructure
3 2 (10.00%) Virtual Desktop
Systems Management
1 1 (5.00%) SCCM
Vendors
1 5 (25.00%) Microsoft
2 4 (20.00%) Bloomberg
2 4 (20.00%) Citrix
2 4 (20.00%) FactSet
2 4 (20.00%) Talend
3 3 (15.00%) HP
3 3 (15.00%) VMware
4 1 (5.00%) iManage
4 1 (5.00%) Tandberg