The median annual salary for a Technical Support Analyst was £50,000 in advertised job vacancies in the City of London during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Analyst
London / City of London
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 223 248 285
Rank change year-on-year +25 +37  
Permanent jobs requiring a Technical Support Analyst 12 10 30
As % of all permanent IT jobs advertised in the City of London 0.23% 0.16% 0.29%
As % of the Job Titles category 0.24% 0.16% 0.30%
Number of salaries quoted 10 8 29
Median salary £50,000 £40,000 £50,000
Median salary % change year-on-year +25.00% -20.00%  
90% offered a salary of more than £48,750 £34,850 £31,500
10% offered a salary of more than £56,250 £56,000 £55,000
UK excluding London median salary £27,500 £27,500 £25,000
% change year-on-year - +10.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
City of London
Permanent job vacancies with a job title containing a recognized job role 4963 6109 9859
As % of all permanent IT job vacancies advertised in the City of London 95.35% 96.24% 94.92%
Number of salaries quoted 4438 5576 8450
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year - +4.54%  
90% offered a salary of more than £32,500 £35,000 £32,500
10% offered a salary of more than £85,000 £75,000 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Technical Support Analyst
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured Technical Support Analyst in the job title.

Job vacancy trend for Technical Support Analyst in the City of London

Technical Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst in the City of London.

Salary trend for Technical Support Analyst in the City of London

Technical Support Analyst
Salary Histogram in the City of London

The salary distribution of IT jobs citing Technical Support Analyst in the City of London over the 3 months to 23 June 2017.

Salary histogram for Technical Support Analyst in the City of London

Technical Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 23 June 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Technical Support Analyst in the job title.

1 9 (50.00%) SQL
1 9 (50.00%) Windows
2 8 (44.44%) Finance
3 7 (38.89%) Front Office
4 6 (33.33%) Unix
5 5 (27.78%) Agile Software Development
5 5 (27.78%) Bloomberg
5 5 (27.78%) Problem Management
6 4 (22.22%) QlikView
6 4 (22.22%) .NET Framework
6 4 (22.22%) Degree
6 4 (22.22%) Mathematics
6 4 (22.22%) Physics
6 4 (22.22%) Fund Management
6 4 (22.22%) Data Architecture
6 4 (22.22%) Android
6 4 (22.22%) Talend Open Studio
6 4 (22.22%) Windows 7
6 4 (22.22%) R
6 4 (22.22%) Talend
6 4 (22.22%) FactSet
6 4 (22.22%) Qlik Sense
6 4 (22.22%) Windows 10
6 4 (22.22%) MATLAB
6 4 (22.22%) Web Development
6 4 (22.22%) Linux
6 4 (22.22%) RAD
6 4 (22.22%) Python
6 4 (22.22%) Microsoft Excel
6 4 (22.22%) ETL

Technical Support Analyst Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (22.22%) Microsoft Excel
2 3 (16.67%) Microsoft Office
3 1 (5.56%) AutoCAD
3 1 (5.56%) Pro/ENGINEER
3 1 (5.56%) PTC Creo
3 1 (5.56%) Vectorworks
Cloud Services
1 2 (11.11%) Office 365
2 1 (5.56%) Adobe Creative Cloud
2 1 (5.56%) G Suite
Communications & Networking
1 2 (11.11%) LAN
1 2 (11.11%) TCP/IP
2 1 (5.56%) Cisco IPT
2 1 (5.56%) DHCP
2 1 (5.56%) DNS
2 1 (5.56%) FTP
2 1 (5.56%) IP Telephony
2 1 (5.56%) Skype
2 1 (5.56%) VoIP
2 1 (5.56%) Wireless
Database & Business Intelligence
1 4 (22.22%) Qlik Sense
1 4 (22.22%) QlikView
Development Applications
1 4 (22.22%) Talend Open Studio
General
1 8 (44.44%) Finance
2 7 (38.89%) Front Office
3 3 (16.67%) Banking
4 2 (11.11%) Mandarin Language
5 1 (5.56%) Back Office
5 1 (5.56%) Investment Banking
Libraries, Frameworks & Software Standards
1 4 (22.22%) .NET
1 4 (22.22%) .NET Framework
1 4 (22.22%) ASP.NET
2 1 (5.56%) XML
Miscellaneous
1 2 (11.11%) Analytical Skills
1 2 (11.11%) SWIFT
2 1 (5.56%) Blackberry
2 1 (5.56%) Management Information System
Operating Systems
1 9 (50.00%) Windows
2 6 (33.33%) Unix
3 4 (22.22%) Android
3 4 (22.22%) Linux
3 4 (22.22%) Windows 10
3 4 (22.22%) Windows 7
4 3 (16.67%) Apple iOS
4 3 (16.67%) Mac OS X
5 1 (5.56%) Mac OS X Server
5 1 (5.56%) Windows 8
5 1 (5.56%) Windows Server
5 1 (5.56%) Windows Server 2008
5 1 (5.56%) Windows Server 2012
Processes & Methodologies
1 5 (27.78%) Agile Software Development
1 5 (27.78%) Problem Management
2 4 (22.22%) Data Architecture
2 4 (22.22%) ETL
2 4 (22.22%) Fund Management
2 4 (22.22%) Mathematics
2 4 (22.22%) Physics
2 4 (22.22%) RAD
2 4 (22.22%) Web Development
3 3 (16.67%) ITIL
4 2 (11.11%) Case Management
5 1 (5.56%) CAD
5 1 (5.56%) High-Frequency Trading
5 1 (5.56%) Presales
5 1 (5.56%) Technical Architecture
5 1 (5.56%) Workflow
Programming Languages
1 9 (50.00%) SQL
2 4 (22.22%) C#
2 4 (22.22%) Java
2 4 (22.22%) MATLAB
2 4 (22.22%) Python
2 4 (22.22%) R
2 4 (22.22%) VBA
3 1 (5.56%) PowerShell
Qualifications
1 4 (22.22%) Degree
2 1 (5.56%) CCNA
2 1 (5.56%) Cisco Certification
System Software
1 1 (5.56%) Active Directory
Systems Management
1 1 (5.56%) Microsoft Intune
1 1 (5.56%) SCCM
1 1 (5.56%) WSUS
Vendors
1 5 (27.78%) Bloomberg
2 4 (22.22%) FactSet
2 4 (22.22%) Talend
3 3 (16.67%) Apple
3 3 (16.67%) Remedy
4 2 (11.11%) Citrix
5 1 (5.56%) Adobe
5 1 (5.56%) Calypso
5 1 (5.56%) Cisco
5 1 (5.56%) Google
5 1 (5.56%) Meraki
5 1 (5.56%) Microsoft
5 1 (5.56%) Rackspace
5 1 (5.56%) Reuters
5 1 (5.56%) Synology
5 1 (5.56%) VMware
5 1 (5.56%) webMethods
City, London
TEKsystems
Salary: £45000 - £65000 per annum + Bonus + Benefits
Posted: 6 days ago