The median annual salary for a Service Desk Analyst was £36,000 in advertised job vacancies in Colchester during the 3 months to 22 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
Essex / Colchester
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 41 38 -
Rank change year-on-year -3 -  
Permanent jobs requiring a Service Desk Analyst 1 5 0
As % of all permanent IT jobs advertised in Colchester 0.48% 2.38% -
As % of the Job Titles category 0.49% 2.43% -
Number of salaries quoted 1 5 0
Median salary £36,000 £20,500 -
Median salary % change year-on-year +75.60% -  
UK excluding London median salary £22,500 £21,500 £22,000
% change year-on-year +4.65% -2.27%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Colchester. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Colchester
Permanent job vacancies with a job title containing a recognized job role 205 206 160
As % of all permanent IT job vacancies advertised in Colchester 98.56% 98.10% 94.67%
Number of salaries quoted 182 187 138
Median salary £47,500 £42,500 £26,000
Median salary % change year-on-year +11.76% +63.46%  
90% offered a salary of more than £35,000 £27,500 £25,000
10% offered a salary of more than £55,000 £45,000 £62,500
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

Service Desk Analyst
Job Vacancy Trend in Colchester

The job posting trend of jobs advertised in Colchester that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Colchester

Service Desk Analyst
Salary Trend in Colchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Colchester.

Salary trend for Service Desk Analyst in Colchester

Service Desk Analyst Skill Set
Top 13 Co-occurring IT Skills in Colchester

For the 6 months to 22 June 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Colchester region featuring Service Desk Analyst in the job title.

1 2 (100.00%) ITIL
1 2 (100.00%) Windows
1 2 (100.00%) Windows XP
1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) Microsoft Office
2 1 (50.00%) SAP
2 1 (50.00%) ITIL Certification
2 1 (50.00%) CheckPoint
2 1 (50.00%) Service Delivery
2 1 (50.00%) Publishing
2 1 (50.00%) Windows 7
2 1 (50.00%) ServiceNow

Service Desk Analyst Skill Set
Co-occurring IT Skills in Colchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (100.00%) Microsoft Office
General
1 1 (50.00%) Publishing
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows XP
2 1 (50.00%) Windows 7
Processes & Methodologies
1 2 (100.00%) ITIL
2 1 (50.00%) Service Delivery
Qualifications
1 1 (50.00%) ITIL Certification
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Microsoft
2 1 (50.00%) CheckPoint
2 1 (50.00%) SAP
2 1 (50.00%) ServiceNow