Period
to 24 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Cornwall with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
South West > Cornwall
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 30 47 34
Rank change year-on-year +17 -13 -11
Permanent jobs citing CRM 21 6 1
As % of all permanent IT jobs advertised in Cornwall 6.93% 2.14% 0.70%
As % of the Processes & Methodologies category 8.05% 2.49% 0.90%
Number of salaries quoted 19 2 1
Cornwall median annual salary £35,000 £22,500 £18,000
Median salary % change year-on-year +55.56% +25.00% -47.06%
10th Percentile £23,000 £21,250 £17,500
90th Percentile £62,500 £23,750 £18,500
South West median annual salary £40,000 £37,500 £45,000
% change year-on-year +6.67% -16.67% +12.50%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cornwall with a requirement for process or methodology skills.

All Process and Methodology Skills
Cornwall
Permanent vacancies with a requirement for process or methodology skills 261 241 111
As % of all permanent IT jobs advertised in Cornwall 86.14% 85.77% 78.17%
Number of salaries quoted 158 121 98
Cornwall median annual salary £37,500 £27,500 £32,500
Median salary % change year-on-year +36.36% -15.38% -
10th Percentile £23,000 £21,250 £18,350
90th Percentile £55,000 £52,500 £54,500
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +3.90%

CRM
Job Vacancy Trend in Cornwall

Job postings citing CRM as a percentage of all IT jobs advertised in Cornwall.

Job vacancy trend for CRM in Cornwall

CRM
Salary Trend in Cornwall

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Cornwall.

Salary trend for CRM in Cornwall

CRM
Salary Histogram in Cornwall

The salary distribution of IT jobs citing CRM in Cornwall over the 6 months to 24 November 2017.

Salary histogram for CRM in Cornwall

CRM
Job Locations in Cornwall

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Cornwall region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newquay +9 8 £40,000 -
Truro - 3 £39,000 -
Penzance - 2 £25,500 -
CRM
South West

For the 6 months to 24 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cornwall region with a requirement for CRM.

1 19 (90.48%) Dynamics CRM
2 17 (80.95%) Microsoft
3 11 (52.38%) C#
3 11 (52.38%) .NET
3 11 (52.38%) ASP.NET
4 10 (47.62%) Dynamics 365
5 9 (42.86%) SQL Server Reporting Services
5 9 (42.86%) SQL
5 9 (42.86%) Workflow
6 8 (38.10%) SLA
7 7 (33.33%) Dynamics NAV
8 6 (28.57%) CSS
8 6 (28.57%) SQL Server
8 6 (28.57%) HTML
8 6 (28.57%) JavaScript
9 5 (23.81%) Service Management
9 5 (23.81%) ITSM
9 5 (23.81%) Problem Management
10 4 (19.05%) Agile Software Development
10 4 (19.05%) ITIL
11 3 (14.29%) PRINCE2
11 3 (14.29%) Web Services
11 3 (14.29%) Data Management
11 3 (14.29%) Business Intelligence
11 3 (14.29%) SQL Server Integration Services
11 3 (14.29%) Marketing
11 3 (14.29%) User Acceptance Testing
11 3 (14.29%) SDLC
11 3 (14.29%) Translating Business Requirements
11 3 (14.29%) Power BI

CRM
Co-occurring IT Skills in Cornwall by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (9.52%) Microsoft Office
Business Applications
1 19 (90.48%) Dynamics CRM
2 7 (33.33%) Dynamics NAV
3 2 (9.52%) Salesforce.com CRM
4 1 (4.76%) Dynamics AX
Cloud Services
1 10 (47.62%) Dynamics 365
2 1 (4.76%) Office 365
Database & Business Intelligence
1 9 (42.86%) SQL Server Reporting Services
2 6 (28.57%) SQL Server
3 3 (14.29%) Power BI
3 3 (14.29%) SQL Server Integration Services
General
1 3 (14.29%) Marketing
Job Titles
1 10 (47.62%) Developer
2 7 (33.33%) Collaboration Engineer
3 6 (28.57%) Systems Developer
4 4 (19.05%) CRM Developer
5 3 (14.29%) Dynamics CRM Developer
5 3 (14.29%) Microsoft Developer
6 2 (9.52%) IT Support
6 2 (9.52%) IT Support Technician
6 2 (9.52%) IT Technician
6 2 (9.52%) Support Technician
7 1 (4.76%) Analyst
7 1 (4.76%) Architect
7 1 (4.76%) CRM Architect
7 1 (4.76%) Functional Analyst
7 1 (4.76%) IT Engineer
7 1 (4.76%) Senior Architect
7 1 (4.76%) Senior Developer
7 1 (4.76%) Support Analyst
7 1 (4.76%) Technical Leader
Libraries, Frameworks & Software Standards
1 11 (52.38%) .NET
1 11 (52.38%) ASP.NET
2 6 (28.57%) CSS
2 6 (28.57%) HTML
3 3 (14.29%) Web Services
Miscellaneous
1 1 (4.76%) Enterprise Software
1 1 (4.76%) User Experience
Operating Systems
1 2 (9.52%) Windows
1 2 (9.52%) Windows Server
Processes & Methodologies
1 9 (42.86%) Workflow
2 5 (23.81%) ITSM
2 5 (23.81%) Problem Management
2 5 (23.81%) Service Management
3 4 (19.05%) Agile Software Development
3 4 (19.05%) ITIL
4 3 (14.29%) Business Intelligence
4 3 (14.29%) Data Management
4 3 (14.29%) PRINCE2
4 3 (14.29%) Proactive Management
4 3 (14.29%) SDLC
4 3 (14.29%) Translating Business Requirements
4 3 (14.29%) User Acceptance Testing
5 1 (4.76%) Coaching
5 1 (4.76%) Continuous Improvement
5 1 (4.76%) Customer Engagement
5 1 (4.76%) Marketing Automation
5 1 (4.76%) Mentoring
5 1 (4.76%) Runbook
5 1 (4.76%) TOGAF
Programming Languages
1 11 (52.38%) C#
2 9 (42.86%) SQL
3 6 (28.57%) JavaScript
Qualifications
1 1 (4.76%) Degree
1 1 (4.76%) ITIL Certification
Quality Assurance & Compliance
1 8 (38.10%) SLA
System Software
1 2 (9.52%) Active Directory
Vendors
1 17 (80.95%) Microsoft
2 1 (4.76%) Oracle
2 1 (4.76%) Sage
2 1 (4.76%) SAP
2 1 (4.76%) WatchGuard