Period
to 25 September 2018

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 25 September 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > South West
6 months to
25 Sep 2018
Same period 2017 Same period 2016
Rank 121 92 118
Rank change year-on-year -29 +26 -14
Permanent jobs citing CRM 261 346 297
As % of all permanent IT jobs advertised in the South West 2.50% 3.38% 2.76%
As % of the Processes & Methodologies category 2.71% 3.69% 3.05%
Number of salaries quoted 222 282 235
South West median annual salary £43,500 £40,000 £40,000
Median salary % change year-on-year +8.75% - -5.88%
10th Percentile £26,250 £22,750 £22,250
90th Percentile £67,250 £61,250 £64,000
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Permanent vacancies with a requirement for process or methodology skills 9,634 9,378 9,740
As % of all permanent IT jobs advertised in the South West 92.17% 91.71% 90.44%
Number of salaries quoted 7,927 7,723 8,146
South West median annual salary £42,500 £42,000 £40,000
Median salary % change year-on-year +1.19% +5.00% -
10th Percentile £26,250 £25,750 £25,798
90th Percentile £66,250 £63,750 £63,750
England median annual salary £50,500 £50,000 £50,000
% change year-on-year +1.00% - +5.26%

CRM
Job Vacancy Trend in the South West

Job postings citing CRM as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for CRM in the South West

CRM
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the South West.

Salary trend for CRM in the South West

CRM
Salary Histogram in the South West

The salary distribution of IT jobs citing CRM in the South West over the 6 months to 25 September 2018.

Salary histogram for CRM in the South West

CRM
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the South West region over the 6 months to 25 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +4 115 £48,750 +21.88% 36
Dorset -31 36 £35,000 -22.22% 9
Wiltshire -22 35 £45,042 +12.60% 7
Somerset +36 34 £39,000 -1.27% 7
Cornwall -1 16 £40,000 +31.15% 1
Gloucestershire -47 14 £39,500 -12.22% 20
Devon +22 10 £40,000 +14.29% 3
CRM
England

For the 6 months to 25 September 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region with a requirement for CRM.

1 100 (38.31%) Microsoft
2 81 (31.03%) SQL Server
3 69 (26.44%) Agile Software Development
4 67 (25.67%) .NET
5 63 (24.14%) C#
6 57 (21.84%) ERP
7 56 (21.46%) Dynamics CRM
8 54 (20.69%) Finance
8 54 (20.69%) Business Intelligence
9 53 (20.31%) SQL
10 46 (17.62%) Degree
11 43 (16.48%) Marketing
12 38 (14.56%) Project Management
12 38 (14.56%) JavaScript
13 37 (14.18%) Web Services
13 37 (14.18%) ETL
14 36 (13.79%) ITIL
14 36 (13.79%) Analytical Skills
15 35 (13.41%) Dynamics 365
16 33 (12.64%) Data Warehouse
17 32 (12.26%) SQL Server Integration Services
17 32 (12.26%) Relational Database
17 32 (12.26%) Problem-Solving
18 30 (11.49%) Microsoft Azure
18 30 (11.49%) Management Information System
18 30 (11.49%) HTML
19 26 (9.96%) Oracle
19 26 (9.96%) XML
19 26 (9.96%) Computer Science
20 25 (9.58%) Telecoms

CRM
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (8.05%) SharePoint
2 17 (6.51%) CMS
3 13 (4.98%) BizTalk Server
4 10 (3.83%) Umbraco
5 2 (0.77%) CloudStack
5 2 (0.77%) Exchange Server 2010
5 2 (0.77%) MS Exchange
5 2 (0.77%) OpenStack
6 1 (0.38%) IIS
6 1 (0.38%) Oracle SOA Suite
6 1 (0.38%) Oracle Workflow
6 1 (0.38%) Sitecore CMS
Applications
1 13 (4.98%) Microsoft Excel
2 12 (4.60%) Microsoft Office
3 2 (0.77%) Microsoft Project
4 1 (0.38%) Microsoft PowerPoint
4 1 (0.38%) MS Visio
Business Applications
1 56 (21.46%) Dynamics CRM
2 10 (3.83%) NetSuite
3 9 (3.45%) Dynamics AX
3 9 (3.45%) SAP Business One
4 7 (2.68%) Siebel CRM
5 6 (2.30%) Adobe Campaign
5 6 (2.30%) Dynamics NAV
6 5 (1.92%) Oracle EBS
7 4 (1.53%) Cognos Business Intelligence
8 3 (1.15%) Unica
9 2 (0.77%) Sage 1000
9 2 (0.77%) Sage 200
9 2 (0.77%) Sage 500
10 1 (0.38%) Oracle EBS R12
10 1 (0.38%) Oracle ERP
10 1 (0.38%) Oracle Receivables
10 1 (0.38%) SAP IS-U
Cloud Services
1 35 (13.41%) Dynamics 365
2 30 (11.49%) Microsoft Azure
3 18 (6.90%) Office 365
4 12 (4.60%) PaaS
5 11 (4.21%) Amazon AWS
6 9 (3.45%) IaaS
7 7 (2.68%) SaaS
8 6 (2.30%) Salesforce Service Cloud
9 3 (1.15%) Cloud Computing
9 3 (1.15%) Salesforce Sales Cloud
9 3 (1.15%) Silverpop
10 1 (0.38%) Boomi
10 1 (0.38%) Fastly
10 1 (0.38%) Serverless
Communications & Networking
1 9 (3.45%) 3G
1 9 (3.45%) 4G
1 9 (3.45%) VoIP
2 5 (1.92%) Network Security
3 4 (1.53%) HTTP
4 3 (1.15%) Modbus
4 3 (1.15%) VPN
5 2 (0.77%) SAN
5 2 (0.77%) TCP/IP
6 1 (0.38%) BGP
6 1 (0.38%) Internet
6 1 (0.38%) Intranet
6 1 (0.38%) SMS
6 1 (0.38%) Unified Communications
Database & Business Intelligence
1 81 (31.03%) SQL Server
2 33 (12.64%) Data Warehouse
3 32 (12.26%) Relational Database
3 32 (12.26%) SQL Server Integration Services
4 25 (9.58%) SQL Server Reporting Services
5 17 (6.51%) BusinessObjects
6 13 (4.98%) PowerCenter
6 13 (4.98%) QualityStage
6 13 (4.98%) RDBMS
6 13 (4.98%) SAP Data Services
6 13 (4.98%) SQL Server 2008
6 13 (4.98%) SQL Server 2012
7 10 (3.83%) Oracle BI EE
8 8 (3.07%) Power BI
9 6 (2.30%) MySQL
10 5 (1.92%) Geospatial Data
11 3 (1.15%) Microsoft Power View
11 3 (1.15%) Oracle Database
11 3 (1.15%) PowerPivot
12 2 (0.77%) Cosmos DB
Development Applications
1 4 (1.53%) JIRA
1 4 (1.53%) Visual Studio
2 2 (0.77%) Git (software)
3 1 (0.38%) Codeception
3 1 (0.38%) JDeveloper
3 1 (0.38%) JMeter
3 1 (0.38%) LoadRunner
3 1 (0.38%) Selenium
3 1 (0.38%) Team Foundation Server
General
1 54 (20.69%) Finance
2 43 (16.48%) Marketing
3 25 (9.58%) Telecoms
4 15 (5.75%) Advertising
5 10 (3.83%) Retail
6 7 (2.68%) Games
6 7 (2.68%) Manufacturing
7 5 (1.92%) Electronics
8 4 (1.53%) Automotive
9 2 (0.77%) Back Office
9 2 (0.77%) Billing
10 1 (0.38%) Banking
10 1 (0.38%) Financial Institution
10 1 (0.38%) Front Office
10 1 (0.38%) Law
10 1 (0.38%) Legal
Job Titles
1 54 (20.69%) Developer
2 49 (18.77%) Analyst
3 25 (9.58%) Architect
4 24 (9.20%) Consultant
5 20 (7.66%) Senior Analyst
6 18 (6.90%) Systems Analyst
7 17 (6.51%) Solutions Architect
8 15 (5.75%) Senior Systems Analyst
9 14 (5.36%) Business Systems Analyst
9 14 (5.36%) CRM Developer
9 14 (5.36%) Project Leader
9 14 (5.36%) Senior Business Systems Analyst
9 14 (5.36%) Senior Solutions Analyst
9 14 (5.36%) Solutions Analyst
10 13 (4.98%) Project Manager
11 12 (4.60%) Administrator
12 11 (4.21%) Support Analyst
12 11 (4.21%) Support Engineer
13 10 (3.83%) IT Manager
13 10 (3.83%) Senior Manager
Libraries, Frameworks & Software Standards
1 67 (25.67%) .NET
2 37 (14.18%) Web Services
3 30 (11.49%) HTML
4 26 (9.96%) XML
5 18 (6.90%) REST
6 15 (5.75%) SOAP
7 12 (4.60%) jQuery
8 11 (4.21%) CSS
9 8 (3.07%) ASP.NET Web API
9 8 (3.07%) Middleware
9 8 (3.07%) Oracle Fusion
9 8 (3.07%) RESTful
10 7 (2.68%) Redux
11 5 (1.92%) ASP.NET
12 3 (1.15%) .NET Core
12 3 (1.15%) Mason
13 2 (0.77%) .NET Framework
13 2 (0.77%) JSON
13 2 (0.77%) OAuth
13 2 (0.77%) Visualforce
Miscellaneous
1 36 (13.79%) Analytical Skills
2 30 (11.49%) Management Information System
3 26 (9.96%) Computer Science
4 19 (7.28%) Self-Motivation
5 14 (5.36%) Enterprise Software
6 9 (3.45%) Driving Licence
7 6 (2.30%) EPoS
7 6 (2.30%) User Experience
8 4 (1.53%) Greenfield Project
8 4 (1.53%) Linux Command Line
8 4 (1.53%) Mobile App
9 3 (1.15%) Renewable Energy
9 3 (1.15%) Social Media
10 2 (0.77%) Data Protection Act
10 2 (0.77%) Data Structures
10 2 (0.77%) Fintech
10 2 (0.77%) Life Science
10 2 (0.77%) Marketing Technology
11 1 (0.38%) Algorithms
11 1 (0.38%) Private Cloud
Operating Systems
1 15 (5.75%) Linux
2 9 (3.45%) Windows
3 1 (0.38%) Windows 10
Processes & Methodologies
1 69 (26.44%) Agile Software Development
2 57 (21.84%) ERP
3 54 (20.69%) Business Intelligence
4 38 (14.56%) Project Management
5 37 (14.18%) ETL
6 36 (13.79%) ITIL
7 32 (12.26%) Problem-Solving
8 23 (8.81%) Decision-Making
8 23 (8.81%) Waterfall
9 21 (8.05%) Scrum
10 20 (7.66%) Stakeholder Management
11 19 (7.28%) Business Analysis
11 19 (7.28%) Workflow
12 18 (6.90%) Change Management
13 17 (6.51%) MVC
13 17 (6.51%) Process Improvement
14 16 (6.13%) Continuous Improvement
14 16 (6.13%) Data Integration
14 16 (6.13%) Data Modelling
15 15 (5.75%) SOA
Programming Languages
1 63 (24.14%) C#
2 53 (20.31%) SQL
3 38 (14.56%) JavaScript
4 18 (6.90%) PHP
5 17 (6.51%) VB.NET
6 16 (6.13%) Java
7 8 (3.07%) C
7 8 (3.07%) T-SQL
7 8 (3.07%) VBA
8 5 (1.92%) PowerShell
8 5 (1.92%) Python
9 2 (0.77%) Apex Code
10 1 (0.38%) PL/SQL
10 1 (0.38%) Shell Script
10 1 (0.38%) SOQL
10 1 (0.38%) SOSL
10 1 (0.38%) XQuery
Qualifications
1 46 (17.62%) Degree
2 13 (4.98%) Postgraduate
3 8 (3.07%) SC Cleared
3 8 (3.07%) Security Cleared
4 7 (2.68%) Microsoft Certification
5 5 (1.92%) DV Cleared
6 4 (1.53%) PRINCE2 Certification
7 3 (1.15%) Computer Science Degree
8 2 (0.77%) ACCA
8 2 (0.77%) CIMA
8 2 (0.77%) ISEB
9 1 (0.38%) AAT
9 1 (0.38%) APMP
9 1 (0.38%) CBAP
9 1 (0.38%) HND
9 1 (0.38%) ITIL Certification
9 1 (0.38%) MCSE
9 1 (0.38%) PMI Certification
9 1 (0.38%) PMP
Quality Assurance & Compliance
1 19 (7.28%) Data Quality
2 9 (3.45%) SLA
3 6 (2.30%) QA
4 3 (1.15%) ISO/IEC 27001
4 3 (1.15%) PMO
5 2 (0.77%) GDPR
System Software
1 3 (1.15%) Active Directory
1 3 (1.15%) Docker
2 2 (0.77%) Hyper-V
2 2 (0.77%) KVM
2 2 (0.77%) VMware Infrastructure
Systems Management
1 1 (0.38%) Systems Management Server (SMS)
Vendors
1 100 (38.31%) Microsoft
2 26 (9.96%) Oracle
3 23 (8.81%) Informatica
4 16 (6.13%) IBM
5 15 (5.75%) SAP
6 14 (5.36%) Salesforce.com
7 13 (4.98%) Trillium
8 8 (3.07%) Sage
8 8 (3.07%) Siebel
9 7 (2.68%) Cisco
10 6 (2.30%) Adobe
10 6 (2.30%) Epicor
10 6 (2.30%) Infor
10 6 (2.30%) Salesforce Marketing Cloud
10 6 (2.30%) VMware
10 6 (2.30%) Xero
11 5 (1.92%) CheckPoint
11 5 (1.92%) Ivanti
11 5 (1.92%) Juniper
12 4 (1.53%) Cognos