Period
to 20 June 2018

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 20 June 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > South West
6 months to
20 Jun 2018
Same period 2017 Same period 2016
Rank 111 112 100
Rank change year-on-year +1 -12 +12
Permanent jobs citing CRM 306 311 340
As % of all permanent IT jobs advertised in the South West 2.84% 3.02% 3.06%
As % of the Processes & Methodologies category 3.11% 3.29% 3.41%
Number of salaries quoted 273 256 269
South West median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% -
10th Percentile £27,000 £26,250 £21,500
90th Percentile £67,500 £63,750 £71,250
England median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -5.26%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Permanent vacancies with a requirement for process or methodology skills 9,832 9,446 9,958
As % of all permanent IT jobs advertised in the South West 91.16% 91.62% 89.74%
Number of salaries quoted 8,100 7,767 8,234
South West median annual salary £42,500 £41,377 £40,000
Median salary % change year-on-year +2.72% +3.44% -
10th Percentile £26,250 £26,000 £25,500
90th Percentile £65,000 £63,750 £65,000
England median annual salary £50,000 £50,000 £48,500
% change year-on-year - +3.09% +2.11%

CRM
Job Vacancy Trend in the South West

Job postings citing CRM as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for CRM in the South West

CRM
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the South West.

Salary trend for CRM in the South West

CRM
Salary Histogram in the South West

The salary distribution of IT jobs citing CRM in the South West over the 6 months to 20 June 2018.

Salary histogram for CRM in the South West

CRM
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the South West region over the 6 months to 20 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -6 123 £45,000 +5.88% 7
Wiltshire -2 45 £40,000 +14.29% 2
Somerset +42 42 £40,000 -29.82% 4
Dorset -22 42 £35,000 -17.65% 7
Cornwall +3 24 £70,000 +169.23% 1
Gloucestershire -20 18 £43,000 -4.44% 8
Devon +10 11 £40,000 +23.08% 2
CRM
England

For the 6 months to 20 June 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region with a requirement for CRM.

1 132 (43.14%) Microsoft
2 91 (29.74%) SQL
3 89 (29.08%) Dynamics CRM
4 80 (26.14%) C#
5 78 (25.49%) Agile Software Development
6 77 (25.16%) SQL Server
7 75 (24.51%) .NET
8 67 (21.90%) Business Intelligence
9 63 (20.59%) ERP
9 63 (20.59%) Finance
10 53 (17.32%) Project Management
10 53 (17.32%) Marketing
11 46 (15.03%) Degree
12 42 (13.73%) Analytical Skills
13 40 (13.07%) Web Services
14 38 (12.42%) HTML
15 37 (12.09%) Problem-Solving
16 36 (11.76%) SQL Server Integration Services
17 35 (11.44%) JavaScript
18 34 (11.11%) Salesforce.com
19 33 (10.78%) ITIL
20 32 (10.46%) T-SQL
20 32 (10.46%) Data Warehouse
21 31 (10.13%) ETL
21 31 (10.13%) SAP
21 31 (10.13%) Dynamics 365
22 30 (9.80%) Workflow
23 28 (9.15%) Advertising
23 28 (9.15%) Microsoft Azure
24 27 (8.82%) SQL Server Reporting Services

CRM
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (6.86%) SharePoint
2 18 (5.88%) BizTalk Server
3 15 (4.90%) CMS
4 10 (3.27%) Umbraco
5 7 (2.29%) Oracle SOA Suite
6 6 (1.96%) Oracle Workflow
7 4 (1.31%) Confluence
7 4 (1.31%) Sitecore CMS
8 2 (0.65%) Kentico
8 2 (0.65%) NServiceBus
8 2 (0.65%) SharePoint 2013
9 1 (0.33%) Adobe Experience Manager
9 1 (0.33%) Drupal
9 1 (0.33%) SAS
Applications
1 14 (4.58%) Microsoft Excel
1 14 (4.58%) Microsoft Office
2 5 (1.63%) Spreadsheet
3 1 (0.33%) Microsoft Project
Business Applications
1 89 (29.08%) Dynamics CRM
2 20 (6.54%) Salesforce.com CRM
3 14 (4.58%) NetSuite
4 12 (3.92%) SAP Business One
5 10 (3.27%) Oracle EBS
6 9 (2.94%) Dynamics NAV
7 7 (2.29%) Oracle EBS R12
7 7 (2.29%) Oracle ERP
8 6 (1.96%) Dynamics AX
9 3 (0.98%) Adobe Campaign
9 3 (0.98%) Oracle Applications
9 3 (0.98%) SAP CRM
9 3 (0.98%) Siebel CRM
10 2 (0.65%) FastStats
10 2 (0.65%) FastStats PeopleStage
10 2 (0.65%) Oracle CRM
10 2 (0.65%) Sage 200
11 1 (0.33%) nopCommerce
11 1 (0.33%) Sage 1000
11 1 (0.33%) Sage 500
Cloud Services
1 31 (10.13%) Dynamics 365
2 28 (9.15%) Microsoft Azure
3 17 (5.56%) Office 365
4 12 (3.92%) PaaS
5 11 (3.59%) SaaS
6 8 (2.61%) Amazon AWS
7 7 (2.29%) IaaS
8 5 (1.63%) Salesforce Service Cloud
9 4 (1.31%) Salesforce Sales Cloud
10 3 (0.98%) Azure Active Directory
10 3 (0.98%) Silverpop
11 2 (0.65%) Azure Data Factory
11 2 (0.65%) Cloud Computing
11 2 (0.65%) Data Lake Analytics
12 1 (0.33%) Google Cloud Platform
12 1 (0.33%) Serverless
12 1 (0.33%) Slack
Communications & Networking
1 11 (3.59%) VoIP
2 9 (2.94%) VPN
3 6 (1.96%) Firewall
3 6 (1.96%) ISDN
3 6 (1.96%) MPLS
3 6 (1.96%) VLAN
4 4 (1.31%) 3G
4 4 (1.31%) 4G
4 4 (1.31%) Network Security
5 3 (0.98%) Modbus
6 2 (0.65%) HTTP
6 2 (0.65%) SMS
7 1 (0.33%) Internet
7 1 (0.33%) Intranet
7 1 (0.33%) IP Telephony
7 1 (0.33%) ISUP
7 1 (0.33%) MVNO
7 1 (0.33%) SCCP
7 1 (0.33%) SS7
7 1 (0.33%) TCP/IP
Database & Business Intelligence
1 77 (25.16%) SQL Server
2 36 (11.76%) SQL Server Integration Services
3 32 (10.46%) Data Warehouse
4 27 (8.82%) SQL Server Reporting Services
5 18 (5.88%) Relational Database
6 17 (5.56%) SQL Server 2012
7 16 (5.23%) Power BI
8 13 (4.25%) SQL Server 2008
9 10 (3.27%) Oracle BI EE
9 10 (3.27%) SQL Server 2016
10 9 (2.94%) SQL Server 2014
11 7 (2.29%) Geospatial Data
12 6 (1.96%) Oracle Database
13 5 (1.63%) BusinessObjects
13 5 (1.63%) PowerCenter
13 5 (1.63%) QualityStage
13 5 (1.63%) RDBMS
13 5 (1.63%) SAP Data Services
13 5 (1.63%) SQL Server 2005
13 5 (1.63%) SQL Server Analysis Services
Development Applications
1 17 (5.56%) Team Foundation Server
2 13 (4.25%) Visual Studio
3 7 (2.29%) JIRA
4 4 (1.31%) JDeveloper
5 3 (0.98%) Git (software)
6 2 (0.65%) Oracle Forms
6 2 (0.65%) Visual Studio Team System
7 1 (0.33%) Android Studio
7 1 (0.33%) Atlassian Bamboo
7 1 (0.33%) Balsamiq Mockups
7 1 (0.33%) Bitbucket
7 1 (0.33%) Calabash
7 1 (0.33%) HP UFT
7 1 (0.33%) JUnit
7 1 (0.33%) Mockito
7 1 (0.33%) SQL Server Management Studio (SSMS)
General
1 63 (20.59%) Finance
2 53 (17.32%) Marketing
3 28 (9.15%) Advertising
4 27 (8.82%) Telecoms
5 20 (6.54%) Manufacturing
6 15 (4.90%) Electronics
7 11 (3.59%) Automotive
8 8 (2.61%) Games
9 7 (2.29%) Retail
10 6 (1.96%) Back Office
11 5 (1.63%) Billing
12 2 (0.65%) Legal
13 1 (0.33%) Front Office
13 1 (0.33%) Law
13 1 (0.33%) Local Government
13 1 (0.33%) Publishing
Job Titles
1 84 (27.45%) Developer
2 54 (17.65%) Analyst
3 33 (10.78%) Consultant
4 28 (9.15%) Architect
5 19 (6.21%) Solutions Architect
6 17 (5.56%) CRM Developer
6 17 (5.56%) Senior Analyst
6 17 (5.56%) Software Developer
7 16 (5.23%) Dynamics CRM Developer
8 14 (4.58%) Administrator
9 13 (4.25%) C# Developer
9 13 (4.25%) CRM Architect
9 13 (4.25%) Systems Analyst
10 12 (3.92%) .NET Developer
10 12 (3.92%) IT Manager
10 12 (3.92%) Microsoft Developer
10 12 (3.92%) Project Manager
11 10 (3.27%) C# Software Developer
11 10 (3.27%) Senior Systems Analyst
11 10 (3.27%) Support Analyst
Libraries, Frameworks & Software Standards
1 75 (24.51%) .NET
2 40 (13.07%) Web Services
3 38 (12.42%) HTML
4 25 (8.17%) ASP.NET
5 17 (5.56%) CSS
6 14 (4.58%) XML
7 12 (3.92%) REST
8 11 (3.59%) .NET Framework
9 10 (3.27%) ASP.NET MVC
9 10 (3.27%) jQuery
9 10 (3.27%) Middleware
9 10 (3.27%) Oracle Fusion
9 10 (3.27%) SOAP
10 9 (2.94%) WCF
11 6 (1.96%) ASP.NET Web API
11 6 (1.96%) Mason
12 4 (1.31%) RESTful
12 4 (1.31%) Twitter Bootstrap
12 4 (1.31%) Web Services Management
13 3 (0.98%) HTML5
Miscellaneous
1 42 (13.73%) Analytical Skills
2 20 (6.54%) Management Information System
3 15 (4.90%) Self-Motivation
3 15 (4.90%) User Experience
4 14 (4.58%) Computer Science
5 11 (3.59%) Greenfield Project
6 9 (2.94%) NHS
7 8 (2.61%) Enterprise Software
8 6 (1.96%) EPoS
9 5 (1.63%) Mobile App
10 3 (0.98%) Social Media
11 2 (0.65%) Life Science
11 2 (0.65%) Linux Command Line
11 2 (0.65%) Marketing Technology
12 1 (0.33%) Data Centre
12 1 (0.33%) Data Protection Act
12 1 (0.33%) Digital Media
12 1 (0.33%) Driving Licence
12 1 (0.33%) Private Cloud
12 1 (0.33%) Public Cloud
Operating Systems
1 13 (4.25%) Windows
2 11 (3.59%) Linux
3 1 (0.33%) Android
3 1 (0.33%) Apple iOS
3 1 (0.33%) Windows 10
Processes & Methodologies
1 78 (25.49%) Agile Software Development
2 67 (21.90%) Business Intelligence
3 63 (20.59%) ERP
4 53 (17.32%) Project Management
5 37 (12.09%) Problem-Solving
6 33 (10.78%) ITIL
7 31 (10.13%) ETL
8 30 (9.80%) Workflow
9 25 (8.17%) Stakeholder Management
10 24 (7.84%) MVC
11 23 (7.52%) SDLC
12 21 (6.86%) Business Analysis
13 20 (6.54%) Programme Management
14 19 (6.21%) Software Engineering
15 18 (5.88%) Analytics
15 18 (5.88%) PRINCE2
15 18 (5.88%) Scrum
15 18 (5.88%) Waterfall
16 17 (5.56%) Change Management
16 17 (5.56%) E-Commerce
Programming Languages
1 91 (29.74%) SQL
2 80 (26.14%) C#
3 35 (11.44%) JavaScript
4 32 (10.46%) T-SQL
5 17 (5.56%) Java
6 13 (4.25%) PHP
7 12 (3.92%) C
8 11 (3.59%) VB.NET
9 8 (2.61%) VBA
10 6 (1.96%) PL/SQL
10 6 (1.96%) PowerShell
11 4 (1.31%) Shell Script
12 3 (0.98%) Python
12 3 (0.98%) U-SQL
13 2 (0.65%) Apex Code
13 2 (0.65%) XQuery
14 1 (0.33%) Apple Swift
14 1 (0.33%) Go
14 1 (0.33%) Objective-C
14 1 (0.33%) R
Qualifications
1 46 (15.03%) Degree
2 9 (2.94%) SC Cleared
2 9 (2.94%) Security Cleared
3 8 (2.61%) Postgraduate
4 7 (2.29%) ACCA
4 7 (2.29%) CIMA
4 7 (2.29%) DV Cleared
5 5 (1.63%) Computer Science Degree
5 5 (1.63%) Microsoft Certification
6 4 (1.31%) ISTQB
6 4 (1.31%) PMP
7 3 (0.98%) PRINCE2 Certification
8 2 (0.65%) MCP
9 1 (0.33%) APMP
9 1 (0.33%) CBAP
9 1 (0.33%) HND
9 1 (0.33%) ISEB
9 1 (0.33%) MCSE
9 1 (0.33%) PMI Certification
9 1 (0.33%) Siebel Certification
Quality Assurance & Compliance
1 14 (4.58%) Data Quality
2 11 (3.59%) QA
3 3 (0.98%) GDPR
3 3 (0.98%) ISO/IEC 27001
3 3 (0.98%) PMO
4 2 (0.65%) SLA
System Software
1 12 (3.92%) Active Directory
2 6 (1.96%) Terminal Services
2 6 (1.96%) VMware Infrastructure
3 1 (0.33%) Docker
Systems Management
1 1 (0.33%) HP ALM
1 1 (0.33%) HP Quality Center
1 1 (0.33%) Systems Management Server (SMS)
Vendors
1 132 (43.14%) Microsoft
2 34 (11.11%) Salesforce.com
3 31 (10.13%) SAP
4 22 (7.19%) Oracle
5 12 (3.92%) Capita
5 12 (3.92%) Sage
6 11 (3.59%) Informatica
7 10 (3.27%) Epicor
7 10 (3.27%) Infor
7 10 (3.27%) Siebel
7 10 (3.27%) Xero
8 8 (2.61%) Google
9 6 (1.96%) VMware
10 5 (1.63%) IBM
10 5 (1.63%) Tableau
10 5 (1.63%) Trillium
11 4 (1.31%) CheckPoint
11 4 (1.31%) Cisco
11 4 (1.31%) Juniper
11 4 (1.31%) Sitecore