Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > South West
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 92 122 111
Rank change year-on-year +30 -11 -13
Permanent jobs citing CRM 346 290 335
As % of all permanent IT jobs advertised in the South West 3.37% 2.66% 2.83%
As % of the Processes & Methodologies category 3.76% 2.99% 3.19%
Number of salaries quoted 291 213 304
South West median annual salary £40,000 £37,500 £45,000
Median salary % change year-on-year +6.67% -16.67% +12.50%
10th Percentile £22,750 £22,250 £26,150
90th Percentile £62,500 £63,500 £60,000
England median annual salary £47,500 £47,500 £47,500

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Permanent vacancies with a requirement for process or methodology skills 9197 9695 10518
As % of all permanent IT jobs advertised in the South West 89.52% 88.86% 88.93%
Number of salaries quoted 7565 8071 8839
South West median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +3.90%
10th Percentile £26,250 £26,250 £25,000
90th Percentile £65,000 £63,750 £63,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

CRM
Job Vacancy Trend in the South West

Job postings citing CRM as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for CRM in the South West

CRM
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the South West.

Salary trend for CRM in the South West

CRM
Salary Histogram in the South West

The salary distribution of IT jobs citing CRM in the South West over the 6 months to 23 November 2017.

Salary histogram for CRM in the South West

CRM
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the South West region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -12 100 £32,500 -23.53% 9
Gloucestershire +65 66 £45,000 - 2
Dorset +23 58 £47,500 +35.71% 5
Wiltshire -17 49 £40,000 +14.29% 14
Somerset +13 36 £38,500 -26.67%
Cornwall +19 21 £35,000 +55.56% 1
Devon -7 6 £34,750 +17.80% 2
CRM
England

For the 6 months to 23 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for CRM.

1 101 (29.19%) Dynamics CRM
2 94 (27.17%) SQL
3 93 (26.88%) Microsoft
4 85 (24.57%) .NET
5 80 (23.12%) Agile Software Development
6 77 (22.25%) C#
7 75 (21.68%) Finance
8 69 (19.94%) HTML
8 69 (19.94%) JavaScript
8 69 (19.94%) Marketing
8 69 (19.94%) Degree
9 65 (18.79%) SQL Server
10 57 (16.47%) CSS
11 56 (16.18%) ASP.NET
12 55 (15.90%) Business Intelligence
13 54 (15.61%) Project Management
14 44 (12.72%) SQL Server Reporting Services
15 42 (12.14%) Windows
16 38 (10.98%) T-SQL
17 37 (10.69%) SharePoint
17 37 (10.69%) ERP
17 37 (10.69%) MVC
18 35 (10.12%) Telecoms
19 34 (9.83%) CMS
19 34 (9.83%) Office 365
20 28 (8.09%) Analytical Skills
21 27 (7.80%) PRINCE2
21 27 (7.80%) Microsoft Office
21 27 (7.80%) Stakeholder Management
22 26 (7.51%) Migration

CRM
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (10.69%) SharePoint
2 34 (9.83%) CMS
3 12 (3.47%) Umbraco
4 10 (2.89%) Apache Solr
4 10 (2.89%) Elasticsearch
4 10 (2.89%) EPiServer
4 10 (2.89%) Sitecore CMS
5 9 (2.60%) MS Exchange
6 8 (2.31%) Exchange Server 2007
7 6 (1.73%) Apache
7 6 (1.73%) nginx
8 4 (1.16%) IIS
8 4 (1.16%) Oracle SOA Suite
9 3 (0.87%) SAS
10 2 (0.58%) BizTalk Server
10 2 (0.58%) Exchange Server 2010
10 2 (0.58%) Oracle 10gAS
10 2 (0.58%) WebLogic
11 1 (0.29%) Exchange Server 2003
11 1 (0.29%) WebSphere
Applications
1 27 (7.80%) Microsoft Office
2 17 (4.91%) Microsoft Excel
3 4 (1.16%) MS Visio
4 3 (0.87%) SPSS
5 2 (0.58%) Microsoft PowerPoint
Business Applications
1 101 (29.19%) Dynamics CRM
2 10 (2.89%) Dynamics AX
2 10 (2.89%) Dynamics NAV
3 8 (2.31%) Payment Gateway
4 6 (1.73%) Adobe Campaign
5 5 (1.45%) NetSuite
5 5 (1.45%) Oracle ERP
6 4 (1.16%) Lawson
6 4 (1.16%) Oracle BPM
6 4 (1.16%) Oracle EBS
6 4 (1.16%) Salesforce.com CRM
7 2 (0.58%) nopCommerce
8 1 (0.29%) BusinessWorks
8 1 (0.29%) Dynamics GP
8 1 (0.29%) Oracle 11i
8 1 (0.29%) Oracle Applications
8 1 (0.29%) Oracle CRM On Demand
8 1 (0.29%) Oracle EBS R12
8 1 (0.29%) Siebel CRM
Cloud Services
1 34 (9.83%) Office 365
2 24 (6.94%) Amazon AWS
3 18 (5.20%) Dynamics 365
3 18 (5.20%) Microsoft Azure
4 6 (1.73%) Algolia
4 6 (1.73%) GitHub
4 6 (1.73%) SaaS
4 6 (1.73%) Slack
5 5 (1.45%) Amazon S3
6 4 (1.16%) Amazon CloudWatch
6 4 (1.16%) AWS Elastic Beanstalk
6 4 (1.16%) AWS Lambda
6 4 (1.16%) Route 53
6 4 (1.16%) Serverless
7 3 (0.87%) Google Analytics
8 2 (0.58%) Cloud Computing
8 2 (0.58%) Force.com
8 2 (0.58%) Google Drive
8 2 (0.58%) OneDrive
9 1 (0.29%) Google Cloud Platform
Communications & Networking
1 18 (5.20%) Intranet
2 5 (1.45%) VPN
3 4 (1.16%) ADSL
3 4 (1.16%) Extranet
4 3 (0.87%) Internet
4 3 (0.87%) SAN
4 3 (0.87%) SMS
5 2 (0.58%) HTTP
5 2 (0.58%) Skype
6 1 (0.29%) DNS
6 1 (0.29%) Firewall
6 1 (0.29%) IP Telephony
6 1 (0.29%) LAN
6 1 (0.29%) LDAP
6 1 (0.29%) NAS
6 1 (0.29%) TCP/IP
6 1 (0.29%) Unified Communications
6 1 (0.29%) WAN
6 1 (0.29%) Wireless
Database & Business Intelligence
1 65 (18.79%) SQL Server
2 44 (12.72%) SQL Server Reporting Services
3 26 (7.51%) SQL Server Integration Services
4 23 (6.65%) Relational Database
5 21 (6.07%) Data Warehouse
6 20 (5.78%) SQL Server 2012
7 17 (4.91%) Power BI
7 17 (4.91%) SQL Server 2014
8 15 (4.34%) MySQL
9 10 (2.89%) Redis
10 9 (2.60%) SQL Server 2016
11 8 (2.31%) RDBMS
11 8 (2.31%) SQL Server Analysis Services
12 7 (2.02%) Enterprise Data Warehouse
13 5 (1.45%) Geospatial Data
13 5 (1.45%) MongoDB
13 5 (1.45%) Oracle Database
13 5 (1.45%) SSDT
14 4 (1.16%) NoSQL
14 4 (1.16%) Oracle BI EE
Development Applications
1 17 (4.91%) Git (software)
2 10 (2.89%) Vagrant
2 10 (2.89%) Visual Studio
3 9 (2.60%) Jenkins
3 9 (2.60%) Team Foundation Server
4 8 (2.31%) Subversion
5 5 (1.45%) Atlassian Bamboo
5 5 (1.45%) Mercurial
6 4 (1.16%) Codeception
6 4 (1.16%) PostCSS
6 4 (1.16%) Travis CI
7 2 (0.58%) JIRA
7 2 (0.58%) SQL Server Management Studio (SSMS)
8 1 (0.29%) ReSharper
8 1 (0.29%) Selenium
General
1 75 (21.68%) Finance
2 69 (19.94%) Marketing
3 35 (10.12%) Telecoms
4 24 (6.94%) Retail
5 23 (6.65%) Manufacturing
6 19 (5.49%) Electronics
7 8 (2.31%) Advertising
8 4 (1.16%) Back Office
8 4 (1.16%) Law
9 3 (0.87%) Games
10 2 (0.58%) Legal
10 2 (0.58%) Publishing
11 1 (0.29%) Banking
11 1 (0.29%) Billing
11 1 (0.29%) Financial Institution
11 1 (0.29%) Investment Banking
11 1 (0.29%) Local Government
Job Titles
1 133 (38.44%) Developer
2 46 (13.29%) Analyst
3 28 (8.09%) Project Manager
4 26 (7.51%) CRM Developer
5 21 (6.07%) .NET Developer
5 21 (6.07%) Senior Developer
6 20 (5.78%) Dynamics CRM Developer
7 17 (4.91%) Consultant
8 16 (4.62%) Architect
8 16 (4.62%) Support Engineer
9 15 (4.34%) C# Developer
9 15 (4.34%) IT Manager
9 15 (4.34%) Junior
10 12 (3.47%) Business Intelligence Developer
10 12 (3.47%) Graduate
11 11 (3.18%) Administrator
11 11 (3.18%) Business Analyst
11 11 (3.18%) Business Developer
11 11 (3.18%) Junior Developer
12 10 (2.89%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 85 (24.57%) .NET
2 69 (19.94%) HTML
3 57 (16.47%) CSS
4 56 (16.18%) ASP.NET
5 22 (6.36%) AngularJS
6 21 (6.07%) HTML5
7 18 (5.20%) jQuery
7 18 (5.20%) Twitter Bootstrap
8 17 (4.91%) ASP.NET Web API
9 15 (4.34%) RESTful
10 14 (4.05%) REST
11 13 (3.76%) Web Services
12 12 (3.47%) Ajax
12 12 (3.47%) CSS3
13 11 (3.18%) KnockoutJS
13 11 (3.18%) Sass
14 10 (2.89%) JSON
14 10 (2.89%) Razor View Engine
15 9 (2.60%) Laravel
15 9 (2.60%) Middleware
Miscellaneous
1 28 (8.09%) Analytical Skills
2 22 (6.36%) User Experience
3 21 (6.07%) Computer Science
3 21 (6.07%) Social Media
4 15 (4.34%) Mobile App
5 7 (2.02%) Data Structures
5 7 (2.02%) Management Information System
6 6 (1.73%) Hybrid Cloud
7 5 (1.45%) Linux Command Line
8 4 (1.16%) Algorithms
8 4 (1.16%) Enterprise Software
9 3 (0.87%) Data Protection Act
9 3 (0.87%) Learning Management System
9 3 (0.87%) Tandem
9 3 (0.87%) Virtual Team
10 2 (0.58%) Driving Licence
10 2 (0.58%) Greenfield Project
10 2 (0.58%) N-Tier
11 1 (0.29%) PlayStation
11 1 (0.29%) Reinsurance
Operating Systems
1 42 (12.14%) Windows
2 23 (6.65%) Windows Server
3 18 (5.20%) Windows Server 2008
4 16 (4.62%) Windows Server 2012
5 8 (2.31%) Linux
6 6 (1.73%) Windows 10
6 6 (1.73%) Windows 7
7 4 (1.16%) Windows 8
8 3 (0.87%) Android
8 3 (0.87%) Apple iOS
8 3 (0.87%) Unix
9 2 (0.58%) Solaris
9 2 (0.58%) Windows Server 2003
Processes & Methodologies
1 80 (23.12%) Agile Software Development
2 55 (15.90%) Business Intelligence
3 54 (15.61%) Project Management
4 37 (10.69%) ERP
4 37 (10.69%) MVC
5 27 (7.80%) PRINCE2
5 27 (7.80%) Stakeholder Management
6 26 (7.51%) Migration
6 26 (7.51%) Time Management
6 26 (7.51%) Web Development
7 24 (6.94%) Digital Marketing
8 23 (6.65%) Continuous Integration
8 23 (6.65%) Scrum
8 23 (6.65%) SDLC
9 21 (6.07%) Continuous Improvement
10 19 (5.49%) Programme Management
11 18 (5.20%) Content Management
11 18 (5.20%) ETL
11 18 (5.20%) OO
11 18 (5.20%) Software Delivery
Programming Languages
1 94 (27.17%) SQL
2 77 (22.25%) C#
3 69 (19.94%) JavaScript
4 38 (10.98%) T-SQL
5 23 (6.65%) PHP
6 16 (4.62%) C
7 10 (2.89%) PHP 7
7 10 (2.89%) VB
8 8 (2.31%) Java
9 7 (2.02%) Apex Code
10 6 (1.73%) C++
10 6 (1.73%) PHP 5
11 5 (1.45%) PowerShell
11 5 (1.45%) Python
12 4 (1.16%) ES6
12 4 (1.16%) VBA
12 4 (1.16%) XPath
13 2 (0.58%) Perl
13 2 (0.58%) R
13 2 (0.58%) VBScript
Qualifications
1 69 (19.94%) Degree
2 20 (5.78%) Computer Science Degree
3 12 (3.47%) MCP
4 11 (3.18%) Security Cleared
5 8 (2.31%) PRINCE2 Certification
5 8 (2.31%) SC Cleared
6 5 (1.45%) DV Cleared
7 3 (0.87%) HNC
7 3 (0.87%) HND
8 2 (0.58%) ITIL Certification
8 2 (0.58%) Master's Degree
8 2 (0.58%) Microsoft Certification
8 2 (0.58%) PRINCE2 Practitioner
9 1 (0.29%) Chartered Engineer
9 1 (0.29%) CITP
9 1 (0.29%) ISEB
9 1 (0.29%) ISTQB
9 1 (0.29%) Numerate Degree
Quality Assurance & Compliance
1 24 (6.94%) SLA
2 12 (3.47%) Data Quality
3 11 (3.18%) QA
4 10 (2.89%) GDPR
5 3 (0.87%) PCI DSS
System Software
1 16 (4.62%) Active Directory
2 8 (2.31%) Hyper-V
3 7 (2.02%) VMware Infrastructure
4 4 (1.16%) Docker
5 1 (0.29%) Oracle RAC
5 1 (0.29%) Virtual Machines
5 1 (0.29%) VMware ESXi
5 1 (0.29%) vSphere
5 1 (0.29%) XenApp
5 1 (0.29%) XenDesktop
5 1 (0.29%) XenServer
Systems Management
1 2 (0.58%) Enterprise Manager Cloud Control
1 2 (0.58%) Oracle Enterprise Manager
2 1 (0.29%) Microsoft Intune
2 1 (0.29%) SCCM
2 1 (0.29%) Systems Management Server (SMS)
2 1 (0.29%) TIBCO Hawk
2 1 (0.29%) WSUS
Vendors
1 93 (26.88%) Microsoft
2 23 (6.65%) Salesforce.com
2 23 (6.65%) SAP
3 15 (4.34%) Oracle
3 15 (4.34%) VMware
4 10 (2.89%) Adobe
4 10 (2.89%) Sitecore
5 9 (2.60%) HP
6 8 (2.31%) Dell
7 7 (2.02%) Tableau
7 7 (2.02%) Zend
8 6 (1.73%) Google
9 5 (1.45%) IBM
9 5 (1.45%) Infor
10 4 (1.16%) Citrix
10 4 (1.16%) Workday
11 3 (0.87%) Capita
12 2 (0.58%) HubSpot
12 2 (0.58%) Informatica
12 2 (0.58%) Siebel