Period
to 11 December 2018

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 11 December 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > South West
6 months to
11 Dec 2018
Same period 2017 Same period 2016
Rank 105 94 135
Rank change year-on-year -11 +41 -30
Permanent jobs citing CRM 277 345 274
As % of all permanent IT jobs advertised in the South West 2.76% 3.36% 2.56%
As % of the Processes & Methodologies category 2.98% 3.69% 2.81%
Number of salaries quoted 238 293 203
South West median annual salary £40,500 £40,000 £37,500
Median salary % change year-on-year +1.25% +6.67% -16.67%
10th Percentile £22,500 £22,750 £22,050
90th Percentile £65,375 £63,500 £62,500
England median annual salary £48,000 £47,500 £47,500
% change year-on-year +1.05% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Permanent vacancies with a requirement for process or methodology skills 9,294 9,357 9,763
As % of all permanent IT jobs advertised in the South West 92.66% 91.25% 91.06%
Number of salaries quoted 7,378 7,704 8,132
South West median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% -
10th Percentile £26,250 £26,250 £26,000
90th Percentile £67,500 £65,000 £63,750
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

CRM
Job Vacancy Trend in the South West

Job postings citing CRM as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for CRM in the South West

CRM
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the South West.

Salary trend for CRM in the South West

CRM
Salary Histogram in the South West

The salary distribution of IT jobs citing CRM in the South West over the 6 months to 11 December 2018.

Salary histogram for CRM in the South West

CRM
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the South West region over the 6 months to 11 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +25 112 £45,000 +38.46% 47
Wiltshire +1 60 £43,000 +7.50% 11
Somerset +30 39 £40,000 +2.56% 7
Dorset -41 26 £35,000 -27.08% 14
Cornwall +4 16 £25,000 -32.43% 2
Gloucestershire -23 15 £39,750 -9.14% 10
Devon +11 9 £22,500 -29.69% 4
CRM
England

For the 6 months to 11 December 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region with a requirement for CRM.

1 98 (35.38%) Microsoft
2 92 (33.21%) Agile Software Development
3 91 (32.85%) .NET
4 78 (28.16%) SQL Server
5 77 (27.80%) C#
6 62 (22.38%) Dynamics CRM
7 61 (22.02%) SQL
8 54 (19.49%) Finance
9 52 (18.77%) Degree
10 51 (18.41%) JavaScript
11 43 (15.52%) HTML
12 42 (15.16%) Microsoft Azure
12 42 (15.16%) Problem-Solving
13 41 (14.80%) Marketing
13 41 (14.80%) Business Intelligence
14 37 (13.36%) ERP
15 34 (12.27%) Project Management
16 32 (11.55%) PHP
16 32 (11.55%) Self-Motivation
17 31 (11.19%) Web Services
17 31 (11.19%) MVC
18 30 (10.83%) Web Development
19 28 (10.11%) ITIL
19 28 (10.11%) ETL
20 26 (9.39%) Data Warehouse
20 26 (9.39%) Relational Database
21 24 (8.66%) Computer Science
22 23 (8.30%) Dynamics 365
23 22 (7.94%) Decision-Making
23 22 (7.94%) Waterfall

CRM
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (5.78%) SharePoint
2 13 (4.69%) CMS
3 12 (4.33%) BizTalk Server
4 8 (2.89%) Umbraco
5 7 (2.53%) WordPress
6 2 (0.72%) CloudStack
6 2 (0.72%) Exchange Server 2010
6 2 (0.72%) MS Exchange
6 2 (0.72%) OpenStack
6 2 (0.72%) Sitecore CMS
7 1 (0.36%) IIS
7 1 (0.36%) Sitefinity
7 1 (0.36%) Skype for Business
Applications
1 12 (4.33%) Microsoft Excel
2 11 (3.97%) Microsoft Office
3 6 (2.17%) Photoshop
4 5 (1.81%) Microsoft PowerPoint
5 2 (0.72%) Microsoft Project
5 2 (0.72%) MS Visio
Business Applications
1 62 (22.38%) Dynamics CRM
2 8 (2.89%) Cognos Business Intelligence
2 8 (2.89%) Siebel CRM
3 6 (2.17%) Adobe Campaign
3 6 (2.17%) Dynamics AX
4 4 (1.44%) NetSuite
4 4 (1.44%) SAP CRM
5 3 (1.08%) Dynamics NAV
5 3 (1.08%) SAP Business One
5 3 (1.08%) Unica
6 2 (0.72%) SAP IS-U
7 1 (0.36%) Oracle EBS
7 1 (0.36%) Oracle Receivables
7 1 (0.36%) Sage 1000
7 1 (0.36%) Sage 200
7 1 (0.36%) Sage 500
7 1 (0.36%) SDL Web 8
Cloud Services
1 42 (15.16%) Microsoft Azure
2 23 (8.30%) Dynamics 365
3 16 (5.78%) Amazon AWS
4 6 (2.17%) Office 365
5 4 (1.44%) PaaS
6 3 (1.08%) IaaS
6 3 (1.08%) Serverless
6 3 (1.08%) Silverpop
7 2 (0.72%) Azure Functions
7 2 (0.72%) SaaS
8 1 (0.36%) Boomi
8 1 (0.36%) Cloud Computing
8 1 (0.36%) Fastly
8 1 (0.36%) Google Cloud Platform
8 1 (0.36%) Salesforce Service Cloud
Communications & Networking
1 6 (2.17%) 3G
1 6 (2.17%) 4G
1 6 (2.17%) HTTP
1 6 (2.17%) VoIP
2 2 (0.72%) Intranet
2 2 (0.72%) Network Security
2 2 (0.72%) Remote Desktop
2 2 (0.72%) SAN
2 2 (0.72%) TCP/IP
3 1 (0.36%) BGP
3 1 (0.36%) CTI
3 1 (0.36%) Extranet
3 1 (0.36%) Internet
3 1 (0.36%) Skype
3 1 (0.36%) Unified Communications
3 1 (0.36%) WebEx
Database & Business Intelligence
1 78 (28.16%) SQL Server
2 26 (9.39%) Data Warehouse
2 26 (9.39%) Relational Database
3 18 (6.50%) BusinessObjects
3 18 (6.50%) SQL Server Integration Services
4 16 (5.78%) MySQL
5 13 (4.69%) SQL Server Reporting Services
6 11 (3.97%) SQL Server 2008
7 10 (3.61%) PowerCenter
7 10 (3.61%) QualityStage
7 10 (3.61%) RDBMS
7 10 (3.61%) SAP Data Services
8 9 (3.25%) Oracle BI EE
9 8 (2.89%) Geospatial Data
9 8 (2.89%) Power BI
10 7 (2.53%) MariaDB
10 7 (2.53%) SQL Server 2012
11 6 (2.17%) FileMaker
11 6 (2.17%) PostgreSQL
12 5 (1.81%) Big Data
Development Applications
1 8 (2.89%) Git (software)
2 6 (2.17%) Babel
2 6 (2.17%) GitLab
2 6 (2.17%) Jenkins
2 6 (2.17%) JIRA
2 6 (2.17%) Subversion
2 6 (2.17%) Travis CI
2 6 (2.17%) Visual Studio
2 6 (2.17%) webpack
3 3 (1.08%) Team Foundation Server
4 1 (0.36%) Codeception
4 1 (0.36%) JMeter
4 1 (0.36%) LoadRunner
4 1 (0.36%) Selenium
General
1 54 (19.49%) Finance
2 41 (14.80%) Marketing
3 16 (5.78%) Manufacturing
3 16 (5.78%) Telecoms
4 10 (3.61%) Legal
5 9 (3.25%) Retail
6 8 (2.89%) Advertising
7 6 (2.17%) Billing
7 6 (2.17%) Games
8 4 (1.44%) Electronics
9 3 (1.08%) Automotive
9 3 (1.08%) Banking
10 2 (0.72%) Back Office
11 1 (0.36%) Financial Institution
11 1 (0.36%) French Language
11 1 (0.36%) German Language
11 1 (0.36%) Italian Language
11 1 (0.36%) Law
11 1 (0.36%) Spanish Language
Job Titles
1 97 (35.02%) Developer
2 32 (11.55%) Analyst
3 31 (11.19%) Consultant
4 20 (7.22%) .NET Developer
5 18 (6.50%) Graduate
6 17 (6.14%) Project Manager
7 15 (5.42%) Architect
7 15 (5.42%) Software Developer
7 15 (5.42%) Web Developer
8 13 (4.69%) C# .NET Developer
8 13 (4.69%) C# Developer
8 13 (4.69%) CRM Developer
8 13 (4.69%) Graduate Developer
9 12 (4.33%) CRM Manager
9 12 (4.33%) SQL Developer
10 11 (3.97%) Solutions Architect
11 10 (3.61%) Project Leader
11 10 (3.61%) Senior Analyst
11 10 (3.61%) Systems Developer
12 9 (3.25%) Senior Manager
Libraries, Frameworks & Software Standards
1 91 (32.85%) .NET
2 43 (15.52%) HTML
3 31 (11.19%) Web Services
4 20 (7.22%) CSS
5 19 (6.86%) REST
5 19 (6.86%) XML
6 17 (6.14%) ASP.NET
7 16 (5.78%) WCF
8 15 (5.42%) jQuery
9 12 (4.33%) Redux
10 10 (3.61%) SOAP
11 9 (3.25%) .NET Core
11 9 (3.25%) AngularJS
11 9 (3.25%) JSON
11 9 (3.25%) React
12 8 (2.89%) Middleware
12 8 (2.89%) Oracle Fusion
13 7 (2.53%) ASP.NET Web API
13 7 (2.53%) Node.js
13 7 (2.53%) RESTful
Miscellaneous
1 32 (11.55%) Self-Motivation
2 21 (7.58%) Management Information System
3 20 (7.22%) Analytical Skills
4 11 (3.97%) Driving Licence
4 11 (3.97%) Mobile App
5 9 (3.25%) Greenfield Project
5 9 (3.25%) Renewable Energy
6 8 (2.89%) Enterprise Software
7 7 (2.53%) User Experience
8 6 (2.17%) Graphic Design
8 6 (2.17%) Linux Command Line
8 6 (2.17%) Social Media
8 6 (2.17%) Video Editing
9 5 (1.81%) Industry 4.0
10 4 (1.44%) EPoS
11 2 (0.72%) Data Structures
11 2 (0.72%) Fintech
11 2 (0.72%) Marketing Technology
12 1 (0.36%) Mainframe
12 1 (0.36%) Xbox
Operating Systems
1 19 (6.86%) Linux
2 12 (4.33%) Windows
3 7 (2.53%) Windows Server
4 5 (1.81%) Android
4 5 (1.81%) Apple iOS
5 1 (0.36%) Windows 10
5 1 (0.36%) Windows 7
5 1 (0.36%) Windows 8
Processes & Methodologies
1 92 (33.21%) Agile Software Development
2 42 (15.16%) Problem-Solving
3 41 (14.80%) Business Intelligence
4 37 (13.36%) ERP
5 34 (12.27%) Project Management
6 31 (11.19%) MVC
7 30 (10.83%) Web Development
8 28 (10.11%) ETL
8 28 (10.11%) ITIL
9 24 (8.66%) Computer Science
10 22 (7.94%) Decision-Making
10 22 (7.94%) Waterfall
11 18 (6.50%) Scrum
12 16 (5.78%) Software Engineering
13 15 (5.42%) Business Analysis
13 15 (5.42%) Data Modelling
13 15 (5.42%) Stakeholder Management
14 14 (5.05%) PRINCE2
14 14 (5.05%) Process Improvement
14 14 (5.05%) TOGAF
Programming Languages
1 77 (27.80%) C#
2 61 (22.02%) SQL
3 51 (18.41%) JavaScript
4 32 (11.55%) PHP
5 14 (5.05%) Java
5 14 (5.05%) T-SQL
6 11 (3.97%) C
6 11 (3.97%) VB.NET
7 9 (3.25%) Python
8 7 (2.53%) VB
9 6 (2.17%) C++
9 6 (2.17%) TypeScript
10 3 (1.08%) PowerShell
11 2 (0.72%) VB6
11 2 (0.72%) VBA
12 1 (0.36%) Apex Code
12 1 (0.36%) PL/SQL
12 1 (0.36%) Shell Script
12 1 (0.36%) SOQL
12 1 (0.36%) SOSL
Qualifications
1 52 (18.77%) Degree
2 12 (4.33%) Security Cleared
3 11 (3.97%) SC Cleared
4 10 (3.61%) Microsoft Certification
5 9 (3.25%) Computer Science Degree
6 8 (2.89%) DV Cleared
7 7 (2.53%) Postgraduate
8 2 (0.72%) PRINCE2 Certification
9 1 (0.36%) AAT
9 1 (0.36%) HND
9 1 (0.36%) ISEB
9 1 (0.36%) ITIL Certification
9 1 (0.36%) PMI Certification
9 1 (0.36%) PMP
9 1 (0.36%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 18 (6.50%) SLA
2 12 (4.33%) Data Quality
3 9 (3.25%) QA
4 6 (2.17%) ISO 9001
5 3 (1.08%) PMO
6 1 (0.36%) ISO/IEC 27001
System Software
1 3 (1.08%) Docker
2 2 (0.72%) Hyper-V
2 2 (0.72%) KVM
2 2 (0.72%) VMware Infrastructure
Vendors
1 98 (35.38%) Microsoft
2 19 (6.86%) Informatica
2 19 (6.86%) Oracle
3 14 (5.05%) SAP
4 13 (4.69%) IBM
5 12 (4.33%) Adobe
6 11 (3.97%) Salesforce.com
7 10 (3.61%) Trillium
8 9 (3.25%) Cognos
9 8 (2.89%) Ivanti
9 8 (2.89%) Siebel
10 6 (2.17%) VMware
11 5 (1.81%) Cisco
11 5 (1.81%) Xamarin
12 3 (1.08%) Salesforce Marketing Cloud
13 2 (0.72%) Citrix
13 2 (0.72%) Google
13 2 (0.72%) Juniper
13 2 (0.72%) NetApp
13 2 (0.72%) Sage