Period
to 25 February 2018

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 25 February 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > South West
6 months to
25 Feb 2018
Same period 2017 Same period 2016
Rank 95 111 102
Rank change year-on-year +16 -9 +8
Permanent jobs citing CRM 339 300 356
As % of all permanent IT jobs advertised in the South West 3.35% 2.90% 3.03%
As % of the Processes & Methodologies category 3.77% 3.23% 3.37%
Number of salaries quoted 302 235 311
South West median annual salary £40,000 £40,000 £42,500
Median salary % change year-on-year - -5.88% +7.59%
10th Percentile £25,000 £26,250 £23,750
90th Percentile £70,000 £64,000 £63,750
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Permanent vacancies with a requirement for process or methodology skills 8,995 9,294 10,552
As % of all permanent IT jobs advertised in the South West 88.80% 89.90% 89.88%
Number of salaries quoted 7,353 7,656 8,806
South West median annual salary £42,500 £42,000 £40,000
Median salary % change year-on-year +1.19% +5.00% +3.23%
10th Percentile £26,250 £26,250 £25,500
90th Percentile £63,750 £65,000 £63,750
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

CRM
Job Vacancy Trend in the South West

Job postings citing CRM as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for CRM in the South West

CRM
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the South West.

Salary trend for CRM in the South West

CRM
Salary Histogram in the South West

The salary distribution of IT jobs citing CRM in the South West over the 6 months to 25 February 2018.

Salary histogram for CRM in the South West

CRM
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the South West region over the 6 months to 25 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -2 107 £40,000 -5.88% 19
Dorset +17 74 £48,000 +28.00% 10
Wiltshire -11 55 £37,500 +7.14% 6
Somerset +20 42 £40,000 -30.43% 9
Gloucestershire +24 27 £45,000 - 6
Cornwall -7 23 £67,500 - 6
Devon -1 7 £24,000 -17.95% 3
CRM
England

For the 6 months to 25 February 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region with a requirement for CRM.

1 124 (36.58%) Microsoft
2 88 (25.96%) Dynamics CRM
3 87 (25.66%) Agile Software Development
4 81 (23.89%) C#
5 78 (23.01%) SQL
6 75 (22.12%) .NET
7 64 (18.88%) Finance
8 63 (18.58%) Project Management
8 63 (18.58%) Business Intelligence
9 53 (15.63%) Degree
10 52 (15.34%) ERP
11 51 (15.04%) SQL Server
11 51 (15.04%) Marketing
12 50 (14.75%) ASP.NET
13 37 (10.91%) Salesforce.com
14 33 (9.73%) JavaScript
14 33 (9.73%) Analytical Skills
15 29 (8.55%) HTML
16 28 (8.26%) T-SQL
16 28 (8.26%) PRINCE2
17 27 (7.96%) Stakeholder Management
17 27 (7.96%) CMS
17 27 (7.96%) SQL Server Integration Services
18 26 (7.67%) MVC
19 25 (7.37%) Continuous Improvement
20 24 (7.08%) SQL Server Reporting Services
20 24 (7.08%) Analytics
21 23 (6.78%) SDLC
21 23 (6.78%) Scrum
21 23 (6.78%) Data Warehouse

CRM
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (7.96%) CMS
2 16 (4.72%) SharePoint
3 15 (4.42%) Umbraco
4 13 (3.83%) Sitecore CMS
5 11 (3.24%) EPiServer
6 10 (2.95%) Oracle SOA Suite
7 9 (2.65%) BizTalk Server
8 6 (1.77%) Oracle Workflow
9 5 (1.47%) Apache Solr
9 5 (1.47%) Elasticsearch
10 4 (1.18%) MS Exchange
11 3 (0.88%) Confluence
12 2 (0.59%) Exchange Server 2010
12 2 (0.59%) Kentico
12 2 (0.59%) Oracle 10gAS
13 1 (0.29%) Adobe Experience Manager
13 1 (0.29%) Apache
13 1 (0.29%) Exchange Server 2003
13 1 (0.29%) Exchange Server 2007
13 1 (0.29%) SAS
Applications
1 23 (6.78%) Microsoft Office
2 17 (5.01%) Microsoft Excel
3 3 (0.88%) Microsoft Project
Business Applications
1 88 (25.96%) Dynamics CRM
2 20 (5.90%) Salesforce.com CRM
3 15 (4.42%) Dynamics AX
4 13 (3.83%) Oracle EBS
5 11 (3.24%) Oracle ERP
6 8 (2.36%) Oracle EBS R12
6 8 (2.36%) Payment Gateway
7 7 (2.06%) Adobe Campaign
7 7 (2.06%) NetSuite
8 6 (1.77%) Dynamics NAV
9 5 (1.47%) Oracle Applications
10 3 (0.88%) Lawson
10 3 (0.88%) Oracle BPM
11 2 (0.59%) Oracle CRM
11 2 (0.59%) SAP CRM
12 1 (0.29%) Dynamics GP
12 1 (0.29%) nopCommerce
12 1 (0.29%) Oracle 11i
12 1 (0.29%) Sage 200
12 1 (0.29%) Unit4 Business World
Cloud Services
1 22 (6.49%) Office 365
2 21 (6.19%) Dynamics 365
3 19 (5.60%) Amazon AWS
4 18 (5.31%) Microsoft Azure
5 9 (2.65%) SaaS
6 6 (1.77%) Google Cloud Platform
7 3 (0.88%) Azure Active Directory
7 3 (0.88%) PaaS
7 3 (0.88%) Silverpop
8 2 (0.59%) Amazon CloudWatch
8 2 (0.59%) AWS Elastic Beanstalk
8 2 (0.59%) AWS Lambda
8 2 (0.59%) Azure Data Factory
8 2 (0.59%) Data Lake Analytics
8 2 (0.59%) Google Analytics
8 2 (0.59%) Google Drive
8 2 (0.59%) OneDrive
8 2 (0.59%) Route 53
8 2 (0.59%) Serverless
8 2 (0.59%) Slack
Communications & Networking
1 13 (3.83%) Firewall
2 12 (3.54%) VPN
3 11 (3.24%) VoIP
4 10 (2.95%) ISDN
4 10 (2.95%) MPLS
4 10 (2.95%) VLAN
5 9 (2.65%) Intranet
6 6 (1.77%) IP Telephony
7 4 (1.18%) HTTP
7 4 (1.18%) Internet
8 3 (0.88%) SAN
9 2 (0.59%) Extranet
9 2 (0.59%) TCP/IP
10 1 (0.29%) DNS
10 1 (0.29%) ISUP
10 1 (0.29%) LAN
10 1 (0.29%) SCCP
10 1 (0.29%) SMS
10 1 (0.29%) SS7
10 1 (0.29%) WAN
Database & Business Intelligence
1 51 (15.04%) SQL Server
2 27 (7.96%) SQL Server Integration Services
3 24 (7.08%) SQL Server Reporting Services
4 23 (6.78%) Data Warehouse
5 15 (4.42%) SQL Server 2016
6 14 (4.13%) SQL Server 2014
7 13 (3.83%) Oracle BI EE
7 13 (3.83%) Power BI
8 11 (3.24%) SQL Server 2012
9 9 (2.65%) Relational Database
9 9 (2.65%) SQL Server 2008
10 7 (2.06%) Geospatial Data
11 6 (1.77%) Oracle Database
11 6 (1.77%) SQL Server 2005
12 5 (1.47%) Crystal Reports
12 5 (1.47%) Data Lake
12 5 (1.47%) MongoDB
12 5 (1.47%) Oracle Reports
12 5 (1.47%) Redis
13 4 (1.18%) Azure SQL Data Warehouse
Development Applications
1 18 (5.31%) Team Foundation Server
2 14 (4.13%) Git (software)
3 13 (3.83%) Visual Studio
4 7 (2.06%) Jenkins
5 6 (1.77%) JIRA
6 5 (1.47%) Vagrant
7 4 (1.18%) Atlassian Bamboo
7 4 (1.18%) Codeception
7 4 (1.18%) JDeveloper
7 4 (1.18%) Subversion
8 3 (0.88%) Oracle Forms
9 2 (0.59%) PostCSS
9 2 (0.59%) SQL Server Management Studio (SSMS)
9 2 (0.59%) Travis CI
10 1 (0.29%) Android Studio
10 1 (0.29%) Balsamiq Mockups
10 1 (0.29%) Calabash
10 1 (0.29%) Mercurial
10 1 (0.29%) Mockito
10 1 (0.29%) Visual Studio Team System
General
1 64 (18.88%) Finance
2 51 (15.04%) Marketing
3 19 (5.60%) Manufacturing
3 19 (5.60%) Telecoms
4 17 (5.01%) Retail
5 14 (4.13%) Advertising
6 11 (3.24%) Electronics
7 9 (2.65%) Automotive
8 8 (2.36%) Games
9 7 (2.06%) Back Office
10 5 (1.47%) Aerospace
10 5 (1.47%) Billing
10 5 (1.47%) Legal
11 3 (0.88%) Law
12 2 (0.59%) Publishing
13 1 (0.29%) Banking
13 1 (0.29%) Investment Banking
13 1 (0.29%) Local Government
Job Titles
1 96 (28.32%) Developer
2 37 (10.91%) Analyst
3 31 (9.14%) Consultant
4 28 (8.26%) Project Manager
5 25 (7.37%) C# Developer
6 23 (6.78%) IT Manager
7 22 (6.49%) Architect
8 19 (5.60%) .NET Developer
9 17 (5.01%) 2nd Line Support
10 16 (4.72%) IT Support
11 14 (4.13%) Account Manager
11 14 (4.13%) C# Software Developer
11 14 (4.13%) Solutions Architect
12 13 (3.83%) Administrator
12 13 (3.83%) CRM Developer
12 13 (3.83%) Software Developer
13 12 (3.54%) Business Intelligence Developer
13 12 (3.54%) Sales Account Manager
13 12 (3.54%) Sales Manager
13 12 (3.54%) Systems Manager
Libraries, Frameworks & Software Standards
1 75 (22.12%) .NET
2 50 (14.75%) ASP.NET
3 29 (8.55%) HTML
4 15 (4.42%) CSS
4 15 (4.42%) Web Services
5 14 (4.13%) AngularJS
5 14 (4.13%) RESTful
6 13 (3.83%) Middleware
7 11 (3.24%) .NET Framework
7 11 (3.24%) KnockoutJS
7 11 (3.24%) Razor View Engine
8 10 (2.95%) Kafka
8 10 (2.95%) RabbitMQ
9 9 (2.65%) ASP.NET MVC
9 9 (2.65%) HTML5
9 9 (2.65%) Oracle Fusion
9 9 (2.65%) WCF
10 7 (2.06%) REST
10 7 (2.06%) Twitter Bootstrap
11 6 (1.77%) CSS3
Miscellaneous
1 33 (9.73%) Analytical Skills
2 20 (5.90%) User Experience
3 9 (2.65%) Management Information System
4 7 (2.06%) Greenfield Project
4 7 (2.06%) Linux Command Line
5 6 (1.77%) Data Structures
6 5 (1.47%) Computer Science
6 5 (1.47%) Hybrid Cloud
6 5 (1.47%) Public Cloud
7 4 (1.18%) Algorithms
7 4 (1.18%) Mobile App
7 4 (1.18%) NHS
7 4 (1.18%) Social Media
8 3 (0.88%) Enterprise Software
8 3 (0.88%) Virtual Team
9 2 (0.59%) EPoS
10 1 (0.29%) BBC
10 1 (0.29%) Digital Media
10 1 (0.29%) iPad
10 1 (0.29%) Smartphone
Operating Systems
1 20 (5.90%) Windows
2 13 (3.83%) Linux
3 7 (2.06%) Windows Server
3 7 (2.06%) Windows Server 2008
4 5 (1.47%) Windows Server 2012
5 4 (1.18%) Android
5 4 (1.18%) Apple iOS
6 2 (0.59%) Windows 10
6 2 (0.59%) Windows 7
6 2 (0.59%) Windows Server 2003
Processes & Methodologies
1 87 (25.66%) Agile Software Development
2 63 (18.58%) Business Intelligence
2 63 (18.58%) Project Management
3 52 (15.34%) ERP
4 28 (8.26%) PRINCE2
5 27 (7.96%) Stakeholder Management
6 26 (7.67%) MVC
7 25 (7.37%) Continuous Improvement
8 24 (7.08%) Analytics
9 23 (6.78%) Scrum
9 23 (6.78%) SDLC
10 22 (6.49%) ETL
11 21 (6.19%) Data Analysis
11 21 (6.19%) ITIL
12 20 (5.90%) Service Management
13 19 (5.60%) Time Management
13 19 (5.60%) Web Development
14 17 (5.01%) Software Engineering
14 17 (5.01%) Waterfall
15 16 (4.72%) Workflow
Programming Languages
1 81 (23.89%) C#
2 78 (23.01%) SQL
3 33 (9.73%) JavaScript
4 28 (8.26%) T-SQL
5 14 (4.13%) C
5 14 (4.13%) Java
6 6 (1.77%) PHP
6 6 (1.77%) PL/SQL
7 5 (1.47%) Go
7 5 (1.47%) PHP 7
8 4 (1.18%) PowerShell
8 4 (1.18%) Shell Script
8 4 (1.18%) XPath
9 3 (0.88%) Apex Code
9 3 (0.88%) C++
9 3 (0.88%) ES6
9 3 (0.88%) Python
9 3 (0.88%) U-SQL
10 2 (0.59%) VBA
11 1 (0.29%) R
Qualifications
1 53 (15.63%) Degree
2 10 (2.95%) SC Cleared
2 10 (2.95%) Security Cleared
3 7 (2.06%) Computer Science Degree
3 7 (2.06%) DV Cleared
3 7 (2.06%) MCP
4 5 (1.47%) PRINCE2 Certification
5 3 (0.88%) PMP
6 2 (0.59%) ISTQB
7 1 (0.29%) HND
7 1 (0.29%) ITIL Certification
7 1 (0.29%) Microsoft Certification
7 1 (0.29%) Siebel Certification
Quality Assurance & Compliance
1 20 (5.90%) Data Quality
2 15 (4.42%) SLA
3 9 (2.65%) QA
4 8 (2.36%) GDPR
System Software
1 16 (4.72%) VMware Infrastructure
2 15 (4.42%) Active Directory
3 10 (2.95%) Terminal Services
4 6 (1.77%) Hyper-V
5 4 (1.18%) Docker
6 2 (0.59%) Terminal Server
7 1 (0.29%) Oracle RAC
7 1 (0.29%) Virtual Machines
7 1 (0.29%) VMware ESXi
7 1 (0.29%) vSphere
7 1 (0.29%) XenApp
7 1 (0.29%) XenDesktop
7 1 (0.29%) XenServer
Systems Management
1 2 (0.59%) Enterprise Manager Cloud Control
1 2 (0.59%) Oracle Enterprise Manager
2 1 (0.29%) Microsoft Intune
2 1 (0.29%) SCCM
2 1 (0.29%) Single Sign-On
2 1 (0.29%) WSUS
Vendors
1 124 (36.58%) Microsoft
2 37 (10.91%) Salesforce.com
3 22 (6.49%) Oracle
4 21 (6.19%) Google
5 20 (5.90%) VMware
6 15 (4.42%) SAP
7 13 (3.83%) Sitecore
8 9 (2.65%) Siebel
9 8 (2.36%) Adobe
9 8 (2.36%) Informatica
10 4 (1.18%) Capita
10 4 (1.18%) Citrix
10 4 (1.18%) Dell
10 4 (1.18%) HP
10 4 (1.18%) IBM
11 3 (0.88%) Infor
11 3 (0.88%) Workday
12 2 (0.59%) HubSpot
12 2 (0.59%) Tableau
13 1 (0.29%) iManage