Period
to 22 May 2018

The following table provides summary statistics for permanent job vacancies advertised in Cornwall with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 22 May 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South West > Cornwall
6 months to
22 May 2018
Same period 2017 Same period 2016
Rank 14 45 39
Rank change year-on-year +31 -6 -22
Permanent jobs citing SLA 66 4 2
As % of all permanent IT jobs advertised in Cornwall 21.22% 1.31% 1.13%
As % of the Quality Assurance & Compliance category 61.11% 13.33% 66.67%
Number of salaries quoted 4 3 2
Cornwall median annual salary £46,250 £65,000 £21,000
Median salary % change year-on-year -28.85% +209.52% -40.00%
10th Percentile £25,638 £58,500 £20,500
90th Percentile £70,000 £67,500 £21,500
South West median annual salary £38,000 £31,000 £32,289
% change year-on-year +22.58% -3.99% -7.75%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cornwall with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Cornwall
Permanent vacancies with a requirement for quality assurance or compliance skills 108 30 3
As % of all permanent IT jobs advertised in Cornwall 34.73% 9.84% 1.69%
Number of salaries quoted 14 14 3
Cornwall median annual salary £40,250 £42,500 £21,000
Median salary % change year-on-year -5.29% +102.38% -40.00%
10th Percentile £27,150 £23,750 £20,500
90th Percentile £65,500 £62,125 £38,300
South West median annual salary £42,500 £40,000 £41,250
% change year-on-year +6.25% -3.03% +10.00%

SLA
Job Vacancy Trend in Cornwall

Job postings citing SLA as a percentage of all IT jobs advertised in Cornwall.

Job vacancy trend for SLA in Cornwall

SLA
Salary Trend in Cornwall

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Cornwall.

Salary trend for SLA in Cornwall

SLA
Salary Histogram in Cornwall

The salary distribution of IT jobs citing SLA in Cornwall over the 6 months to 22 May 2018.

Salary histogram for SLA in Cornwall

SLA
Job Locations in Cornwall

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Cornwall region over the 6 months to 22 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newquay +17 62 - -
Torpoint - 1 £25,750 -
SLA
South West

For the 6 months to 22 May 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cornwall region with a requirement for SLA.

1 64 (96.97%) ITIL
2 62 (93.94%) Service Management
2 62 (93.94%) Problem-Solving
3 60 (90.91%) Decision-Making
3 60 (90.91%) User Experience
3 60 (90.91%) Continuous Improvement
3 60 (90.91%) Stakeholder Management
3 60 (90.91%) Service Delivery
4 56 (84.85%) ITSM
5 44 (66.67%) Degree
5 44 (66.67%) Proactive Management
6 42 (63.64%) Windows
7 41 (62.12%) Microsoft Certification
7 41 (62.12%) Enterprise Software
8 38 (57.58%) Microsoft
9 36 (54.55%) TOGAF
10 31 (46.97%) Incident Management
10 31 (46.97%) Linux
10 31 (46.97%) Windows Server
11 30 (45.45%) ITIL Certification
12 25 (37.88%) Problem Management
12 25 (37.88%) VMware
12 25 (37.88%) VMware Infrastructure
12 25 (37.88%) PowerShell
12 25 (37.88%) Hyper-V
13 24 (36.36%) Coaching
13 24 (36.36%) Runbook
14 23 (34.85%) SQL Server
15 20 (30.30%) Oracle
16 17 (25.76%) Active Directory

SLA
Co-occurring IT Skills in Cornwall by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.06%) SharePoint
2 2 (3.03%) CMS
Applications
1 4 (6.06%) Microsoft Office
2 1 (1.52%) MS Visio
Business Applications
1 2 (3.03%) Dynamics CRM
Cloud Services
1 15 (22.73%) IaaS
1 15 (22.73%) Microsoft Azure
2 3 (4.55%) Office 365
2 3 (4.55%) OneDrive
3 2 (3.03%) Dynamics 365
Communications & Networking
1 16 (24.24%) DNS
2 15 (22.73%) Cisco ISE
2 15 (22.73%) Wireless
Database & Business Intelligence
1 23 (34.85%) SQL Server
2 16 (24.24%) Power BI
3 10 (15.15%) Oracle Database
3 10 (15.15%) Oracle Database 10g
3 10 (15.15%) Oracle Database 11g
3 10 (15.15%) Oracle Database 12c
3 10 (15.15%) SQL Server Integration Services
4 2 (3.03%) SQL Server Reporting Services
Development Applications
1 16 (24.24%) JIRA
General
1 1 (1.52%) Finance
1 1 (1.52%) Military
Job Titles
1 15 (22.73%) Network Engineer
2 10 (15.15%) Database Engineer
3 6 (9.09%) Backup Engineer
3 6 (9.09%) Lead Network Engineer
4 3 (4.55%) 2nd Line Engineer
4 3 (4.55%) 2nd Line Support
4 3 (4.55%) 2nd Line Support Engineer
4 3 (4.55%) Collaboration Engineer
4 3 (4.55%) Support Engineer
5 2 (3.03%) Architect
5 2 (3.03%) CRM Architect
5 2 (3.03%) CRM Solutions Architect
5 2 (3.03%) Dynamics CRM Architect
5 2 (3.03%) Microsoft Solutions Architect
5 2 (3.03%) Service Desk Team Leader
5 2 (3.03%) Solutions Architect
5 2 (3.03%) Team Leader
6 1 (1.52%) Agile Business Analyst
6 1 (1.52%) IT Support
6 1 (1.52%) IT Technician
Libraries, Frameworks & Software Standards
1 3 (4.55%) CSS
1 3 (4.55%) HTML
2 2 (3.03%) Web Services
Miscellaneous
1 60 (90.91%) User Experience
2 41 (62.12%) Enterprise Software
3 16 (24.24%) Management Information System
4 2 (3.03%) Analytical Skills
4 2 (3.03%) Social Media
5 1 (1.52%) Driving Licence
Operating Systems
1 42 (63.64%) Windows
2 31 (46.97%) Linux
2 31 (46.97%) Windows Server
3 15 (22.73%) Windows Server 2012
Processes & Methodologies
1 64 (96.97%) ITIL
2 62 (93.94%) Problem-Solving
2 62 (93.94%) Service Management
3 60 (90.91%) Continuous Improvement
3 60 (90.91%) Decision-Making
3 60 (90.91%) Service Delivery
3 60 (90.91%) Stakeholder Management
4 56 (84.85%) ITSM
5 44 (66.67%) Proactive Management
6 36 (54.55%) TOGAF
7 31 (46.97%) Incident Management
8 25 (37.88%) Problem Management
9 24 (36.36%) Coaching
9 24 (36.36%) Runbook
10 16 (24.24%) Collaborative Working
11 15 (22.73%) Business Intelligence
11 15 (22.73%) Change Control
11 15 (22.73%) IT Strategy
12 14 (21.21%) Business Continuity
13 13 (19.70%) Agile Software Development
Programming Languages
1 25 (37.88%) PowerShell
2 16 (24.24%) VB
3 10 (15.15%) SQL
4 3 (4.55%) JavaScript
5 2 (3.03%) C#
Qualifications
1 44 (66.67%) Degree
2 41 (62.12%) Microsoft Certification
3 30 (45.45%) ITIL Certification
4 16 (24.24%) MCITP
5 15 (22.73%) CCNA
5 15 (22.73%) CCNP
5 15 (22.73%) Cisco Certification
5 15 (22.73%) MCSE
6 10 (15.15%) MCSA
7 2 (3.03%) MCP
8 1 (1.52%) SC Cleared
8 1 (1.52%) Security Cleared
Quality Assurance & Compliance
1 1 (1.52%) QA
System Software
1 25 (37.88%) Hyper-V
1 25 (37.88%) VMware Infrastructure
2 17 (25.76%) Active Directory
3 15 (22.73%) VMware ESXi
Systems Management
1 9 (13.64%) NetBackup
Vendors
1 38 (57.58%) Microsoft
2 25 (37.88%) VMware
3 20 (30.30%) Oracle
4 16 (24.24%) Veeam
5 15 (22.73%) Cisco
5 15 (22.73%) F5
5 15 (22.73%) Infoblox
5 15 (22.73%) SolarWinds
6 10 (15.15%) 3PAR
6 10 (15.15%) HP
7 9 (13.64%) Veritas