Period
to 18 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Cornwall with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 18 November 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South West > Cornwall
6 months to
18 Nov 2018
Same period 2017 Same period 2016
Rank 42 18 37
Rank change year-on-year -24 +19 -10
Permanent jobs citing SLA 11 36 18
As % of all permanent IT jobs advertised in Cornwall 4.06% 11.80% 6.36%
As % of the Quality Assurance & Compliance category 23.91% 78.26% 50.00%
Number of salaries quoted 1 10 0
Cornwall median annual salary £32,500 £40,000 -
Median salary % change year-on-year -18.75% - -
South West median annual salary £34,736 £35,804 £32,000
% change year-on-year -2.98% +11.89% -11.11%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cornwall with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Cornwall
Permanent vacancies with a requirement for quality assurance or compliance skills 46 46 36
As % of all permanent IT jobs advertised in Cornwall 16.97% 15.08% 12.72%
Number of salaries quoted 10 14 1
Cornwall median annual salary £25,000 £40,000 £37,500
Median salary % change year-on-year -37.50% +6.67% +15.38%
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - -

SLA
Job Vacancy Trend in Cornwall

Job postings citing SLA as a percentage of all IT jobs advertised in Cornwall.

Job vacancy trend for SLA in Cornwall

SLA
Salary Trend in Cornwall

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Cornwall.

Salary trend for SLA in Cornwall

SLA
Job Locations in Cornwall

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Cornwall region over the 6 months to 18 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newquay -13 9 - -
St Ives +1 1 £32,500 +4.84%
Callington - 1 - -
SLA
South West

For the 6 months to 18 November 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cornwall region with a requirement for SLA.

1 10 (90.91%) ITIL
1 10 (90.91%) Problem-Solving
2 9 (81.82%) Decision-Making
2 9 (81.82%) User Experience
2 9 (81.82%) Continuous Improvement
2 9 (81.82%) Service Management
2 9 (81.82%) Service Delivery
2 9 (81.82%) Stakeholder Management
2 9 (81.82%) TOGAF
3 7 (63.64%) ITSM
3 7 (63.64%) Microsoft
3 7 (63.64%) Windows
3 7 (63.64%) ITIL Certification
3 7 (63.64%) Degree
3 7 (63.64%) Problem Management
3 7 (63.64%) Windows Server
3 7 (63.64%) Runbook
3 7 (63.64%) Proactive Management
4 4 (36.36%) Storage Management
4 4 (36.36%) Data Protection
4 4 (36.36%) VMware Infrastructure
4 4 (36.36%) PowerShell
4 4 (36.36%) Hyper-V
4 4 (36.36%) Agile Software Development
4 4 (36.36%) Enterprise Software
4 4 (36.36%) Microsoft Certification
4 4 (36.36%) Active Directory
4 4 (36.36%) Management Information System
4 4 (36.36%) MCITP
4 4 (36.36%) VMware

SLA
Co-occurring IT Skills in Cornwall by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (18.18%) SharePoint
Cloud Services
1 3 (27.27%) Azure Active Directory
1 3 (27.27%) Microsoft Azure
2 1 (9.09%) Office 365
Communications & Networking
1 3 (27.27%) Kerberos
2 1 (9.09%) 5G
2 1 (9.09%) DNS
2 1 (9.09%) DWDM
2 1 (9.09%) Ethernet
2 1 (9.09%) Fibre Channel
2 1 (9.09%) SDH
Database & Business Intelligence
1 2 (18.18%) Power BI
2 1 (9.09%) SQL Server
General
1 1 (9.09%) Telecoms
Job Titles
1 7 (63.64%) Support Engineer
2 3 (27.27%) Collaboration Engineer
3 1 (9.09%) Analyst
3 1 (9.09%) IT Analyst
3 1 (9.09%) IT Support
3 1 (9.09%) IT Support Analyst
3 1 (9.09%) Support Analyst
3 1 (9.09%) Technical Engineer
3 1 (9.09%) Technical Support
3 1 (9.09%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 3 (27.27%) SAML
Miscellaneous
1 9 (81.82%) User Experience
2 4 (36.36%) Enterprise Software
2 4 (36.36%) Management Information System
3 1 (9.09%) Analytical Skills
Operating Systems
1 7 (63.64%) Windows
1 7 (63.64%) Windows Server
2 3 (27.27%) Windows Server 2012
Processes & Methodologies
1 10 (90.91%) ITIL
1 10 (90.91%) Problem-Solving
2 9 (81.82%) Continuous Improvement
2 9 (81.82%) Decision-Making
2 9 (81.82%) Service Delivery
2 9 (81.82%) Service Management
2 9 (81.82%) Stakeholder Management
2 9 (81.82%) TOGAF
3 7 (63.64%) ITSM
3 7 (63.64%) Proactive Management
3 7 (63.64%) Problem Management
3 7 (63.64%) Runbook
4 4 (36.36%) Agile Software Development
4 4 (36.36%) Data Protection
4 4 (36.36%) Storage Management
5 2 (18.18%) Business Continuity
5 2 (18.18%) Coaching
5 2 (18.18%) Mentoring
6 1 (9.09%) ITIL V2
Programming Languages
1 4 (36.36%) PowerShell
Qualifications
1 7 (63.64%) Degree
1 7 (63.64%) ITIL Certification
2 4 (36.36%) MCITP
2 4 (36.36%) Microsoft Certification
System Software
1 4 (36.36%) Active Directory
1 4 (36.36%) Hyper-V
1 4 (36.36%) VMware Infrastructure
2 3 (27.27%) Shibboleth
Systems Management
1 1 (9.09%) NetBackup
Vendors
1 7 (63.64%) Microsoft
2 4 (36.36%) VMware
3 1 (9.09%) 3PAR
3 1 (9.09%) Ciena
3 1 (9.09%) Ericsson
3 1 (9.09%) HP
3 1 (9.09%) Huawei
3 1 (9.09%) Nokia
3 1 (9.09%) Oracle
3 1 (9.09%) Veeam
3 1 (9.09%) Veritas