Period
to 18 January 2019

The following table provides summary statistics for permanent job vacancies advertised in Cornwall with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 18 January 2019 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South West > Cornwall
6 months to
18 Jan 2019
Same period 2018 Same period 2017
Rank 31 7 32
Rank change year-on-year -24 +25 -4
Permanent jobs citing SLA 9 67 18
As % of all permanent IT jobs advertised in Cornwall 4.64% 21.47% 7.44%
As % of the Quality Assurance & Compliance category 27.27% 83.75% 48.65%
Number of salaries quoted 1 9 0
Cornwall median annual salary £32,500 £40,000 -
Median salary % change year-on-year -18.75% - -
South West median annual salary £32,000 £35,804 £32,500
% change year-on-year -10.62% +10.17% -9.72%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cornwall with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Cornwall
Permanent vacancies with a requirement for quality assurance or compliance skills 33 80 37
As % of all permanent IT jobs advertised in Cornwall 17.01% 25.64% 15.29%
Number of salaries quoted 11 16 3
Cornwall median annual salary £25,000 £39,500 £45,000
Median salary % change year-on-year -36.71% -12.22% -35.71%
South West median annual salary £41,500 £40,000 £40,000
% change year-on-year +3.75% - -2.44%

SLA
Job Vacancy Trend in Cornwall

Job postings citing SLA as a percentage of all IT jobs advertised in Cornwall.

Job vacancy trend for SLA in Cornwall

SLA
Salary Trend in Cornwall

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Cornwall.

Salary trend for SLA in Cornwall

SLA
Job Locations in Cornwall

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Cornwall region over the 6 months to 18 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newquay -4 7 - -
Bodmin - 1 £32,500 - 3
Callington - 1 - -
SLA
South West

For the 6 months to 18 January 2019, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cornwall region with a requirement for SLA.

1 8 (88.89%) ITIL
1 8 (88.89%) Problem-Solving
2 7 (77.78%) Proactive Management
2 7 (77.78%) Decision-Making
2 7 (77.78%) User Experience
2 7 (77.78%) Continuous Improvement
2 7 (77.78%) Windows
2 7 (77.78%) Service Management
2 7 (77.78%) Service Delivery
2 7 (77.78%) ITSM
2 7 (77.78%) Microsoft
2 7 (77.78%) Stakeholder Management
2 7 (77.78%) Degree
3 6 (66.67%) Microsoft Certification
3 6 (66.67%) Enterprise Software
4 5 (55.56%) PowerShell
4 5 (55.56%) Microsoft Azure
4 5 (55.56%) Linux
5 4 (44.44%) MCSA
5 4 (44.44%) Incident Management
5 4 (44.44%) PaaS
5 4 (44.44%) IaaS
6 3 (33.33%) VMware Infrastructure
6 3 (33.33%) Windows Server
6 3 (33.33%) Runbook
6 3 (33.33%) Problem Management
6 3 (33.33%) TOGAF
6 3 (33.33%) VMware
6 3 (33.33%) ITIL Certification
7 2 (22.22%) Management Information System

SLA
Co-occurring IT Skills in Cornwall by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (11.11%) Apache
1 1 (11.11%) Elasticsearch
Cloud Services
1 5 (55.56%) Microsoft Azure
2 4 (44.44%) IaaS
2 4 (44.44%) PaaS
3 1 (11.11%) Azure Active Directory
3 1 (11.11%) Office 365
Communications & Networking
1 1 (11.11%) Kerberos
Database & Business Intelligence
1 1 (11.11%) Electronic Patient Records
1 1 (11.11%) MySQL
1 1 (11.11%) PostgreSQL
Job Titles
1 4 (44.44%) Cloud Engineer
1 4 (44.44%) Virtualisation Engineer
2 3 (33.33%) Support Engineer
3 1 (11.11%) Analyst
3 1 (11.11%) Collaboration Engineer
3 1 (11.11%) DevOps Engineer
3 1 (11.11%) IT Analyst
3 1 (11.11%) IT Support
3 1 (11.11%) IT Support Analyst
3 1 (11.11%) Support Analyst
Libraries, Frameworks & Software Standards
1 1 (11.11%) CSS
1 1 (11.11%) HTML
1 1 (11.11%) LAMP
1 1 (11.11%) LAPP Stack
1 1 (11.11%) SAML
Miscellaneous
1 7 (77.78%) User Experience
2 6 (66.67%) Enterprise Software
3 2 (22.22%) Management Information System
4 1 (11.11%) Analytical Skills
4 1 (11.11%) Data Structures
4 1 (11.11%) NHS
Operating Systems
1 7 (77.78%) Windows
2 5 (55.56%) Linux
3 3 (33.33%) Windows Server
4 1 (11.11%) Windows Server 2012
Processes & Methodologies
1 8 (88.89%) ITIL
1 8 (88.89%) Problem-Solving
2 7 (77.78%) Continuous Improvement
2 7 (77.78%) Decision-Making
2 7 (77.78%) ITSM
2 7 (77.78%) Proactive Management
2 7 (77.78%) Service Delivery
2 7 (77.78%) Service Management
2 7 (77.78%) Stakeholder Management
3 4 (44.44%) Incident Management
4 3 (33.33%) Problem Management
4 3 (33.33%) Runbook
4 3 (33.33%) TOGAF
5 2 (22.22%) Agile Software Development
5 2 (22.22%) Data Protection
5 2 (22.22%) Storage Management
6 1 (11.11%) Computer Science
6 1 (11.11%) DevOps
6 1 (11.11%) ITIL V2
6 1 (11.11%) Vulnerability Scanning
Programming Languages
1 5 (55.56%) PowerShell
2 1 (11.11%) C
2 1 (11.11%) C++
2 1 (11.11%) PHP
Qualifications
1 7 (77.78%) Degree
2 6 (66.67%) Microsoft Certification
3 4 (44.44%) MCSA
4 3 (33.33%) ITIL Certification
5 2 (22.22%) MCITP
System Software
1 3 (33.33%) VMware Infrastructure
2 2 (22.22%) Hyper-V
3 1 (11.11%) Active Directory
3 1 (11.11%) KVM
3 1 (11.11%) Shibboleth
Systems Management
1 1 (11.11%) Grafana
1 1 (11.11%) Prometheus
Vendors
1 7 (77.78%) Microsoft
2 3 (33.33%) VMware