The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 24 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
England / South West
Rank 104 112 102
Rank change year-on-year +8 -10  
Permanent jobs citing SLA 148 159 169
As % of all permanent IT jobs advertised in the South West 2.91% 2.72% 2.84%
As % of the Quality Assurance & Compliance category 26.10% 24.27% 25.68%
Number of salaries quoted 123 130 123
Median salary £30,000 £30,250 £35,000
Median salary % change year-on-year -0.82% -13.57%  
90% offered a salary of more than £20,500 £20,000 £22,100
10% offered a salary of more than £50,000 £55,950 £42,200
UK excluding London median salary £32,500 £35,000 £35,000
% change year-on-year -7.14% -  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
South West
Permanent job vacancies with a requirement for quality assurance and compliance skills 567 655 658
As % of all permanent IT job vacancies advertised in the South West 11.15% 11.20% 11.07%
Number of salaries quoted 464 536 517
Median salary £42,500 £42,500 £38,750
Median salary % change year-on-year - +9.67%  
90% offered a salary of more than £24,650 £26,650 £27,055
10% offered a salary of more than £60,000 £60,000 £67,500
UK excluding London median salary £42,500 £44,000 £42,500
% change year-on-year -3.40% +3.52%  

SLA
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in the South West

SLA
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in the South West.

Salary trend for SLA in the South West

SLA
Salary Histogram in the South West

The salary distribution of IT jobs citing SLA in the South West over the 3 months to 24 March 2017.

Salary histogram for SLA in the South West

SLA
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South West region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +44 66 £29,000 -3.33% 7
Wiltshire -1 47 £37,500 +22.95% 5
Gloucestershire -8 17 £33,500 +11.66%
Somerset -28 7 £18,250 -55.48% 2
Dorset +21 5 £33,750 +104.54% 2
Devon +3 3 £45,000 +55.17% 2
Avon - 1 £27,000 -
SLA
England

SLA
Top 30 Related IT Skills in the South West

For the 6 months to 24 March 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for SLA.

1 165 (55.37%) ITIL
2 109 (36.58%) Windows
3 95 (31.88%) Microsoft
4 94 (31.54%) Service Delivery
5 88 (29.53%) Security Cleared
6 77 (25.84%) DV Cleared
7 71 (23.83%) Infrastructure Management
8 68 (22.82%) Active Directory
9 64 (21.48%) ITIL V3
10 58 (19.46%) Service Management
11 53 (17.79%) MS Office
12 52 (17.45%) Windows Server
13 51 (17.11%) MS Excel
14 46 (15.44%) Problem Management
15 45 (15.10%) Finance
16 41 (13.76%) VMware
16 41 (13.76%) Linux
16 41 (13.76%) Cisco
17 40 (13.42%) Oracle
18 38 (12.75%) Office 365
19 33 (11.07%) SQL
19 33 (11.07%) MS Exchange
20 31 (10.40%) Management Information System
21 30 (10.07%) SC Cleared
22 29 (9.73%) Windows Server 2012
23 28 (9.40%) SCCM
23 28 (9.40%) Statistics
24 26 (8.72%) Oracle Database
25 25 (8.39%) Mentoring
25 25 (8.39%) SQL Server

SLA
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (11.07%) MS Exchange
2 17 (5.70%) WebLogic
3 14 (4.70%) Exchange Server 2007
3 14 (4.70%) Exchange Server 2010
4 11 (3.69%) Blackberry Enterprise Server
5 6 (2.01%) IIS
6 4 (1.34%) SharePoint
7 3 (1.01%) Skype for Business
8 2 (0.67%) Apache
8 2 (0.67%) BizTalk Server
8 2 (0.67%) MQSeries
8 2 (0.67%) Oracle SOA Suite
9 1 (0.34%) CMS
9 1 (0.34%) Confluence
9 1 (0.34%) GlassFish
9 1 (0.34%) JBoss
9 1 (0.34%) Mule
9 1 (0.34%) Oracle 10gAS
9 1 (0.34%) SharePoint 2013
9 1 (0.34%) Tomcat
Applications
1 53 (17.79%) MS Office
2 51 (17.11%) MS Excel
3 24 (8.05%) MS PowerPoint
4 8 (2.68%) MS Visio
Business Applications
1 3 (1.01%) Oracle EBS
2 2 (0.67%) Infor M3
2 2 (0.67%) Oracle Applications
2 2 (0.67%) Oracle EBS R12
2 2 (0.67%) Oracle ERP
3 1 (0.34%) Oracle 11i
3 1 (0.34%) Oracle Cash Management
3 1 (0.34%) Oracle Payables
3 1 (0.34%) Oracle Receivables
3 1 (0.34%) Remedy ITSM
3 1 (0.34%) ResourceLink
3 1 (0.34%) Salesforce.com CRM
3 1 (0.34%) SAP Oil and Gas
Cloud Services
1 38 (12.75%) Office 365
2 7 (2.35%) Microsoft Azure
3 2 (0.67%) Amazon AWS
3 2 (0.67%) Azure Active Directory
4 1 (0.34%) OneDrive
Communications & Networking
1 21 (7.05%) Firewall
2 20 (6.71%) TCP/IP
3 14 (4.70%) DNS
4 13 (4.36%) Internet
5 12 (4.03%) DHCP
5 12 (4.03%) LAN
5 12 (4.03%) WAN
6 11 (3.69%) SAN
7 10 (3.36%) SMS
8 9 (3.02%) VPN
9 7 (2.35%) Intranet
9 7 (2.35%) Wi-Fi
10 6 (2.01%) Cisco ASA
10 6 (2.01%) Remote Desktop
11 4 (1.34%) NAS
11 4 (1.34%) POP3
11 4 (1.34%) SMTP
12 3 (1.01%) ADSL
12 3 (1.01%) DPNSS
12 3 (1.01%) Q.931
Database & Business Intelligence
1 26 (8.72%) Oracle Database
2 25 (8.39%) SQL Server
3 18 (6.04%) MySQL
4 17 (5.70%) Oracle Database 11g
4 17 (5.70%) Oracle OWB
5 7 (2.35%) Big Data
6 3 (1.01%) Oracle BI EE
6 3 (1.01%) Oracle Reports
6 3 (1.01%) PostgreSQL
6 3 (1.01%) RDBMS
6 3 (1.01%) Relational Database
6 3 (1.01%) SQL Server 2008
6 3 (1.01%) SQL Server Analysis Services
6 3 (1.01%) SQL Server Integration Services
6 3 (1.01%) SQL Server Reporting Services
7 2 (0.67%) Data Mining
7 2 (0.67%) DTS
7 2 (0.67%) Essbase
7 2 (0.67%) Hadoop
7 2 (0.67%) Microsoft Analysis Services
Development Applications
1 17 (5.70%) PeopleTools
2 7 (2.35%) PROIV
3 2 (0.67%) Subversion
3 2 (0.67%) Team Foundation Server
4 1 (0.34%) Ant
4 1 (0.34%) Jenkins
4 1 (0.34%) JIRA
4 1 (0.34%) Maven
4 1 (0.34%) VSS/SourceSafe
General
1 45 (15.10%) Finance
2 12 (4.03%) Telecoms
3 11 (3.69%) Retail
4 7 (2.35%) Advertising
5 5 (1.68%) Legal
6 2 (0.67%) Aerospace
6 2 (0.67%) French Language
6 2 (0.67%) Italian Language
6 2 (0.67%) Manufacturing
6 2 (0.67%) Spanish Language
7 1 (0.34%) Back Office
7 1 (0.34%) Electronics
7 1 (0.34%) General Ledger
7 1 (0.34%) Marketing
Job Titles
1 61 (20.47%) Analyst
2 49 (16.44%) Service Manager
3 34 (11.41%) Support Engineer
4 32 (10.74%) Support Analyst
5 27 (9.06%) DBA
5 27 (9.06%) Infrastructure Engineer
6 23 (7.72%) 2nd Line Support
7 22 (7.38%) 2nd Line Engineer
8 20 (6.71%) Delivery Manager
9 19 (6.38%) Oracle DBA
9 19 (6.38%) Services Delivery Manager
10 18 (6.04%) 1st Line Support
11 17 (5.70%) 1st Line Support Analyst
11 17 (5.70%) Service Level Manager
12 16 (5.37%) 3rd Line Support
12 16 (5.37%) Service Analyst
13 15 (5.03%) 3rd Line Engineer
14 14 (4.70%) 2nd Line Support Engineer
14 14 (4.70%) Applications Support
14 14 (4.70%) IT Support
Libraries, Frameworks & Software Standards
1 10 (3.36%) Flash
2 8 (2.68%) .NET
3 3 (1.01%) ASP.NET
3 3 (1.01%) HTML
3 3 (1.01%) Spring
4 2 (0.67%) CSS
4 2 (0.67%) Hibernate
4 2 (0.67%) Middleware
4 2 (0.67%) Oracle Fusion
5 1 (0.34%) ASP.NET MVC
5 1 (0.34%) ASP.NET Web Forms
5 1 (0.34%) Entity Framework
5 1 (0.34%) HTML5
5 1 (0.34%) jQuery
5 1 (0.34%) REST
5 1 (0.34%) RESTful
5 1 (0.34%) SAML
5 1 (0.34%) Spring MVC
5 1 (0.34%) Web Services
5 1 (0.34%) XMPP
Miscellaneous
1 31 (10.40%) Management Information System
2 22 (7.38%) Data Centre
3 16 (5.37%) Analytical Skills
4 11 (3.69%) Blackberry
5 6 (2.01%) Clustering
6 5 (1.68%) Driving Licence
7 4 (1.34%) Client/Server
7 4 (1.34%) Enterprise Software
7 4 (1.34%) Linux Command Line
8 3 (1.01%) User Experience
9 2 (0.67%) CMDB
9 2 (0.67%) Computer Science
9 2 (0.67%) FMCG
9 2 (0.67%) HP Storage
9 2 (0.67%) Replication
10 1 (0.34%) EPoS
10 1 (0.34%) Handset
10 1 (0.34%) Robotics
10 1 (0.34%) Video Conferencing
10 1 (0.34%) VLE
Operating Systems
1 109 (36.58%) Windows
2 52 (17.45%) Windows Server
3 41 (13.76%) Linux
4 29 (9.73%) Windows Server 2012
5 20 (6.71%) Windows 7
5 20 (6.71%) Windows Server 2008
6 18 (6.04%) Windows Server 2003
7 11 (3.69%) Unix
8 10 (3.36%) AIX
9 7 (2.35%) Solaris
10 5 (1.68%) Windows 10
10 5 (1.68%) Windows 8
11 4 (1.34%) Windows XP
12 3 (1.01%) CentOS
13 2 (0.67%) Apple iOS
13 2 (0.67%) Mac OS
14 1 (0.34%) Mac OS X
14 1 (0.34%) Windows Phone
14 1 (0.34%) Windows Vista
Processes & Methodologies
1 165 (55.37%) ITIL
2 94 (31.54%) Service Delivery
3 71 (23.83%) Infrastructure Management
4 64 (21.48%) ITIL V3
5 58 (19.46%) Service Management
6 46 (15.44%) Problem Management
7 28 (9.40%) Statistics
8 25 (8.39%) Mentoring
9 20 (6.71%) Software Engineering
10 19 (6.38%) ITSM
10 19 (6.38%) Stakeholder Management
11 18 (6.04%) Customer Requirements
12 16 (5.37%) Contract Management
12 16 (5.37%) Critical Success Factor
12 16 (5.37%) Data Encryption
12 16 (5.37%) Escalation Management
12 16 (5.37%) Performance Management
13 15 (5.03%) Agile Software Development
14 13 (4.36%) High Availability
14 13 (4.36%) Network Management
Programming Languages
1 33 (11.07%) SQL
2 17 (5.70%) SQR
3 10 (3.36%) Java
4 8 (2.68%) C#
5 7 (2.35%) T-SQL
6 5 (1.68%) PL/SQL
7 4 (1.34%) JavaScript
7 4 (1.34%) PowerShell
8 3 (1.01%) C
8 3 (1.01%) C++
8 3 (1.01%) Shell Script
8 3 (1.01%) VB
8 3 (1.01%) VBA
9 1 (0.34%) Lisp
9 1 (0.34%) Perl
9 1 (0.34%) PHP
9 1 (0.34%) Python
Qualifications
1 88 (29.53%) Security Cleared
2 77 (25.84%) DV Cleared
3 30 (10.07%) SC Cleared
4 17 (5.70%) Microsoft Certification
5 15 (5.03%) MCP
6 14 (4.70%) Degree
7 12 (4.03%) MCSE
8 11 (3.69%) Cisco Certification
9 10 (3.36%) ISEB
10 9 (3.02%) MCSA
11 8 (2.68%) CCNA
12 7 (2.35%) ITIL Certification
13 3 (1.01%) CCNP
13 3 (1.01%) VMware Certified Professional (VCP)
14 2 (0.67%) BPSS Clearance
14 2 (0.67%) ITIL Foundation Certificate
15 1 (0.34%) CCDP
15 1 (0.34%) MCDST
15 1 (0.34%) MCITP
15 1 (0.34%) MOS
Quality Assurance & Compliance
1 6 (2.01%) QA
2 4 (1.34%) ISO/IEC 27001
3 3 (1.01%) COBIT
4 1 (0.34%) Data Quality
System Software
1 68 (22.82%) Active Directory
2 20 (6.71%) Virtual Desktop
2 20 (6.71%) VMware Infrastructure
3 19 (6.38%) Oracle RAC
4 10 (3.36%) Hyper-V
5 5 (1.68%) XenApp
6 4 (1.34%) VMware ESXi
7 2 (0.67%) VMware ESX
7 2 (0.67%) vSphere
8 1 (0.34%) Terminal Services
8 1 (0.34%) VMware Server
Systems Management
1 28 (9.40%) SCCM
2 17 (5.70%) Data Guard
2 17 (5.70%) NetBackup
2 17 (5.70%) Oracle RMAN
3 6 (2.01%) Microsoft Clustering
4 5 (1.68%) SCOM
5 4 (1.34%) Backup Exec
5 4 (1.34%) HP SIM
5 4 (1.34%) OpenView
5 4 (1.34%) Oracle Enterprise Manager
6 2 (0.67%) Cisco Prime
6 2 (0.67%) Nagios
6 2 (0.67%) Systems Management Server (SMS)
7 1 (0.34%) AirWatch
7 1 (0.34%) Enterprise Manager Cloud Control
7 1 (0.34%) Perfmon
7 1 (0.34%) Puppet
7 1 (0.34%) SQL Sentry
7 1 (0.34%) WMI
7 1 (0.34%) WSUS
Vendors
1 95 (31.88%) Microsoft
2 41 (13.76%) Cisco
2 41 (13.76%) VMware
3 40 (13.42%) Oracle
4 17 (5.70%) PeopleSoft
5 13 (4.36%) Citrix
6 12 (4.03%) HP
7 10 (3.36%) Cadence
8 6 (2.01%) Juniper
9 5 (1.68%) Nokia
9 5 (1.68%) SAP
10 4 (1.34%) Alcatel-Lucent
10 4 (1.34%) Apple
10 4 (1.34%) Ciena
10 4 (1.34%) Huawei
10 4 (1.34%) Mitel
10 4 (1.34%) Tellabs
10 4 (1.34%) Veeam
11 3 (1.01%) Red Hat
11 3 (1.01%) Remedy
Bristol, Avon
Harvey Nash plc
Salary: £25000 - £27000 per annum
Posted: Yesterday
Wiltshire
FRG Technology Consulting
Posted: Yesterday
Newquay, Cornwall
Harvey Nash plc
Salary: £60000 - £70000 per annum
Posted: 21 hours ago
Chippenham, Wiltshire
Ampersand Consulting
Salary: £34000 per annum + Fantastic Benefits
Posted: 2 days ago
Chippenham, Wiltshire
Capita Resourcing - IT Resourcing
Salary: £30000.00 - £34000.00 per annum
Posted: 2 days ago
Chippenham, Wiltshire
Capita Resourcing - IT Resourcing
Salary: £34000.00 per annum + Benefits
Posted: Yesterday
Bridgwater, Somerset
Yoh
Salary: £8.88 - £10.49 per hour
Posted: 2 days ago
Exeter, Devon
IntaPeople
Salary: £40000 - £50000 per annum
Posted: 4 hours ago
Newton Abbot, Devon
n-tier selection limited
Salary: £18000 - £25000 per annum + 28 days holiday37.5 hr weekpension
Posted: 2 days ago
Bristol, Avon
Nationwide People Ltd
Salary: £28000 - £32000 Per Annum + Bens
Posted: 6 days ago
Dorset
Spring Technology
Salary: Pension, Bonus, New Offices
Posted: 3 days ago
Bristol, Avon
intY
Salary: £17,000 per annum + great benefits
Posted: 15 days ago
Swindon, Wiltshire
ReThink Recruitment
Salary: £35000 - £44000 per annum + excellent benefits
Posted: Yesterday
Bristol
CPS Group Limited
Salary: £20000 - £25000 per annum + competitive bonus package
Posted: 21 days ago
Bristol, Avon
Global Technology Solutions Ltd
Salary: £25000 - £35000 per annum + ben/Market rates
Posted: 3 days ago
Chester Le Street, County Durham
ITPS
Salary: Competitive + Benefits
Posted: 23 days ago
Poole
Bluetown Online LTD
Salary: £20000 per annum
Posted: 18 days ago
Bristol, Avon
Aviva
Salary: Competitive
Posted: 15 days ago