SLA Jobs in the South West

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 25 June 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA) England / South West
Location	3 months to 25 Jun 2017	Same period 2016	Same period 2015
Rank	130	92	84
Rank change year-on-year	-38	-8
Permanent jobs citing SLA	110	172	192
As % of all permanent IT jobs advertised in the South West	2.10%	3.33%	3.20%
As % of the Quality Assurance & Compliance category	20.68%	29.20%	27.59%
Number of salaries quoted	83	156	165
Median salary	£35,000	£32,000	£35,000
Median salary % change year-on-year	+9.37%	-8.57%
90% offered a salary of more than	£22,000	£20,500	£21,200
10% offered a salary of more than	£47,500	£53,750	£46,000
UK excluding London median salary	£36,250	£34,500	£34,000
% change year-on-year	+5.07%	+1.47%

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills South West
Permanent job vacancies with a requirement for quality assurance and compliance skills	532	589	696
As % of all permanent IT job vacancies advertised in the South West	10.17%	11.41%	11.60%
Number of salaries quoted	404	509	549
Median salary	£42,500	£42,500	£39,750
Median salary % change year-on-year	-	+6.91%
90% offered a salary of more than	£30,000	£27,000	£24,225
10% offered a salary of more than	£60,000	£57,500	£70,000
UK excluding London median salary	£45,000	£45,000	£42,500
% change year-on-year	-	+5.88%

SLA
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in the South West

SLA
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in the South West.

SLA
Salary Histogram in the South West

The salary distribution of IT jobs citing SLA in the South West over the 3 months to 25 June 2017.

Salary histogram for SLA in the South West

SLA
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South West region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location	Rank Change on Same Period Last Year	Matching Permanent IT Job Ads	Median Salary Last 3 Months	Median Salary % Change on Same Period Last Year	Live Job Vacancies
Bristol	-29	35	£30,000	-	4
Wiltshire	-15	21	£45,000	+50.00%	1
Somerset	-20	16	£36,500	+4.28%
Gloucestershire	-16	12	£45,000	+25.00%	2
Dorset	+11	11	£36,250	+21.84%	2
Devon	-5	7	£47,500	+11.76%
Cornwall	-	6	£65,000	-
SLA England

SLA
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 25 June 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for SLA.

1	118 (45.74%)	ITIL
2	91 (35.27%)	Windows
3	80 (31.01%)	Microsoft
4	55 (21.32%)	Service Delivery
5	53 (20.54%)	Security Cleared
6	48 (18.60%)	Cisco
7	46 (17.83%)	VMware
8	45 (17.44%)	Service Management
9	44 (17.05%)	Linux
9	44 (17.05%)	Active Directory
10	43 (16.67%)	Microsoft Office
10	43 (16.67%)	Finance
11	42 (16.28%)	Windows Server
12	39 (15.12%)	DV Cleared
13	32 (12.40%)	SC Cleared

14	31 (12.02%)	SQL
15	29 (11.24%)	Oracle
15	29 (11.24%)	Windows Server 2012
16	27 (10.47%)	Degree
16	27 (10.47%)	ITIL V3
17	26 (10.08%)	TCP/IP
18	25 (9.69%)	Office 365
19	24 (9.30%)	Statistics
19	24 (9.30%)	Infrastructure Management
19	24 (9.30%)	SQL Server
20	22 (8.53%)	Analytical Skills
21	21 (8.14%)	Cisco Certification
22	20 (7.75%)	Microsoft Excel
22	20 (7.75%)	Firewall
22	20 (7.75%)	ITSM

SLA
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
Applications
Business Applications
Cloud Services
Communications & Networking
Database & Business Intelligence
Development Applications
General
Job Titles
Libraries, Frameworks & Software Standards
Miscellaneous
Operating Systems
Processes & Methodologies
Programming Languages
Qualifications
Quality Assurance & Compliance
System Software
Systems Management
Vendors

Application Platforms
1	17 (6.59%)	MS Exchange
2	11 (4.26%)	CMS
3	9 (3.49%)	IIS
3	9 (3.49%)	WebLogic
4	8 (3.10%)	Blackberry Enterprise Server
4	8 (3.10%)	Exchange Server 2010
5	7 (2.71%)	Exchange Server 2007
6	3 (1.16%)	Skype for Business
6	3 (1.16%)	Umbraco
7	2 (0.78%)	MQSeries
7	2 (0.78%)	SharePoint
8	1 (0.39%)	BizTalk Server
8	1 (0.39%)	Confluence
8	1 (0.39%)	NetWeaver
8	1 (0.39%)	Oracle 10gAS
8	1 (0.39%)	Oracle SOA Suite
8	1 (0.39%)	SharePoint 2013

Applications
1	43 (16.67%)	Microsoft Office
2	20 (7.75%)	Microsoft Excel
3	18 (6.98%)	Microsoft PowerPoint
4	3 (1.16%)	MS Visio

Business Applications
1	2 (0.78%)	Infor M3
2	1 (0.39%)	Oracle 11i
2	1 (0.39%)	Oracle EBS
2	1 (0.39%)	Oracle EBS R12
2	1 (0.39%)	SAP Oil and Gas

Cloud Services
1	25 (9.69%)	Office 365
2	13 (5.04%)	Microsoft Azure
3	8 (3.10%)	Amazon AWS

Communications & Networking
1	26 (10.08%)	TCP/IP
2	20 (7.75%)	Firewall
3	19 (7.36%)	WAN
4	18 (6.98%)	LAN
5	17 (6.59%)	Internet
6	15 (5.81%)	DNS
7	14 (5.43%)	Cisco Nexus
8	12 (4.65%)	DHCP
9	11 (4.26%)	SAN
10	10 (3.88%)	Wireless
11	9 (3.49%)	BGP
11	9 (3.49%)	Cisco IOS
11	9 (3.49%)	NX-OS
12	8 (3.10%)	EIGRP
12	8 (3.10%)	Wireshark
13	7 (2.71%)	VPN
14	6 (2.33%)	Remote Desktop
14	6 (2.33%)	SMS
15	5 (1.94%)	Cisco ISE
15	5 (1.94%)	Cisco Wireless

Database & Business Intelligence
1	24 (9.30%)	SQL Server
2	19 (7.36%)	Oracle Database
3	9 (3.49%)	MySQL
3	9 (3.49%)	Oracle Database 11g
3	9 (3.49%)	Oracle OWB
4	8 (3.10%)	Big Data
5	3 (1.16%)	Hadoop
5	3 (1.16%)	SQL Server 2008
6	2 (0.78%)	Data Mining
6	2 (0.78%)	DTS
6	2 (0.78%)	Microsoft Analysis Services
6	2 (0.78%)	Oracle Reports
6	2 (0.78%)	PostgreSQL
6	2 (0.78%)	RDBMS
6	2 (0.78%)	Relational Database
6	2 (0.78%)	SQL Server Analysis Services
6	2 (0.78%)	SQL Server Integration Services
6	2 (0.78%)	SQL Server Reporting Services
7	1 (0.39%)	SQL Server 2014
7	1 (0.39%)	SQL Server 2016

Development Applications
1	9 (3.49%)	PeopleTools
1	9 (3.49%)	PROIV
1	9 (3.49%)	VSS/SourceSafe
2	3 (1.16%)	Team Foundation Server
3	1 (0.39%)	JIRA

General
1	43 (16.67%)	Finance
2	14 (5.43%)	Legal
3	8 (3.10%)	Retail
4	7 (2.71%)	Telecoms
5	3 (1.16%)	Advertising
6	2 (0.78%)	Aerospace
6	2 (0.78%)	French Language
6	2 (0.78%)	Italian Language
6	2 (0.78%)	Manufacturing
6	2 (0.78%)	Spanish Language
7	1 (0.39%)	Back Office
7	1 (0.39%)	Electronics
7	1 (0.39%)	Marketing

Job Titles
1	56 (21.71%)	Analyst
2	36 (13.95%)	Service Manager
3	30 (11.63%)	Support Engineer
4	27 (10.47%)	Support Analyst
5	21 (8.14%)	Network Engineer
6	20 (7.75%)	1st Line Support
7	18 (6.98%)	DBA
8	17 (6.59%)	2nd Line Engineer
8	17 (6.59%)	Delivery Manager
9	15 (5.81%)	Services Delivery Manager
10	14 (5.43%)	Administrator
10	14 (5.43%)	Applications Support
10	14 (5.43%)	IT Support
11	13 (5.04%)	1st Line Support Analyst
11	13 (5.04%)	2nd Line Support
11	13 (5.04%)	3rd Line Engineer
12	12 (4.65%)	3rd Line Support
12	12 (4.65%)	Service Analyst
12	12 (4.65%)	Technical Support
13	10 (3.88%)	Oracle DBA

Libraries, Frameworks & Software Standards
1	6 (2.33%)	.NET
1	6 (2.33%)	Flash
2	5 (1.94%)	HTML
3	4 (1.55%)	CSS
4	3 (1.16%)	CSS3
4	3 (1.16%)	HTML5
4	3 (1.16%)	KnockoutJS
4	3 (1.16%)	Sass
4	3 (1.16%)	Twitter Bootstrap
5	2 (0.78%)	Web Services
5	2 (0.78%)	XML
6	1 (0.39%)	BAPI
6	1 (0.39%)	Middleware
6	1 (0.39%)	REST
6	1 (0.39%)	RESTful
6	1 (0.39%)	SAP ALE
6	1 (0.39%)	SAP PI
6	1 (0.39%)	SAP Smart Forms
6	1 (0.39%)	Spring
6	1 (0.39%)	XMPP

Miscellaneous
1	22 (8.53%)	Analytical Skills
2	18 (6.98%)	Management Information System
3	10 (3.88%)	Data Centre
3	10 (3.88%)	Virtual Team
4	8 (3.10%)	Blackberry
5	5 (1.94%)	Driving Licence
6	4 (1.55%)	Client/Server
6	4 (1.55%)	Computer Science
6	4 (1.55%)	Linux Command Line
6	4 (1.55%)	PKI
7	3 (1.16%)	Clustering
7	3 (1.16%)	Greenfield Project
7	3 (1.16%)	PDA
7	3 (1.16%)	Replication
8	2 (0.78%)	CMDB
8	2 (0.78%)	Enterprise Software
8	2 (0.78%)	FMCG
8	2 (0.78%)	Handset
8	2 (0.78%)	HP Storage
9	1 (0.39%)	Smartphone

Operating Systems
1	91 (35.27%)	Windows
2	44 (17.05%)	Linux
3	42 (16.28%)	Windows Server
4	29 (11.24%)	Windows Server 2012
5	19 (7.36%)	Windows 7
6	17 (6.59%)	Windows Server 2008
7	13 (5.04%)	AIX
8	11 (4.26%)	Windows Server 2003
9	10 (3.88%)	Solaris
9	10 (3.88%)	Unix
10	4 (1.55%)	Windows 10
10	4 (1.55%)	Windows 8
11	3 (1.16%)	CentOS
11	3 (1.16%)	Mac OS
12	2 (0.78%)	Android
12	2 (0.78%)	Apple iOS
12	2 (0.78%)	Windows XP
13	1 (0.39%)	Mac OS X
13	1 (0.39%)	Windows Phone

Processes & Methodologies
1	118 (45.74%)	ITIL
2	55 (21.32%)	Service Delivery
3	45 (17.44%)	Service Management
4	27 (10.47%)	ITIL V3
5	24 (9.30%)	Infrastructure Management
5	24 (9.30%)	Statistics
6	20 (7.75%)	ITSM
7	17 (6.59%)	Incident Management
8	15 (5.81%)	Root Cause Analysis
9	14 (5.43%)	Configuration Management
9	14 (5.43%)	Contract Management
9	14 (5.43%)	Critical Success Factor
9	14 (5.43%)	Escalation Management
9	14 (5.43%)	Mentoring
9	14 (5.43%)	Network Management
9	14 (5.43%)	Performance Management
9	14 (5.43%)	Problem Management
9	14 (5.43%)	Stakeholder Management
10	13 (5.04%)	High Availability
11	12 (4.65%)	Service Delivery Management

Programming Languages
1	31 (12.02%)	SQL
2	12 (4.65%)	Java
3	11 (4.26%)	PowerShell
4	9 (3.49%)	SQR
5	8 (3.10%)	C
5	8 (3.10%)	C#
5	8 (3.10%)	Python
6	6 (2.33%)	JavaScript
7	5 (1.94%)	T-SQL
8	3 (1.16%)	Shell Script
9	2 (0.78%)	C++
9	2 (0.78%)	PL/SQL
9	2 (0.78%)	VB
9	2 (0.78%)	VBA
10	1 (0.39%)	ABAP
10	1 (0.39%)	Lisp

Qualifications
1	53 (20.54%)	Security Cleared
2	39 (15.12%)	DV Cleared
3	32 (12.40%)	SC Cleared
4	27 (10.47%)	Degree
5	21 (8.14%)	Cisco Certification
6	15 (5.81%)	CCNP
6	15 (5.81%)	Microsoft Certification
7	14 (5.43%)	MCP
8	11 (4.26%)	CCNA
8	11 (4.26%)	ITIL Certification
9	10 (3.88%)	ISEB
9	10 (3.88%)	MCSA
9	10 (3.88%)	MCSE
10	9 (3.49%)	Computer Science Degree
11	7 (2.71%)	VMware Certified Professional (VCP)
12	4 (1.55%)	CCDA
12	4 (1.55%)	CCDP
12	4 (1.55%)	NVQ Level 3
13	3 (1.16%)	BPSS Clearance
14	1 (0.39%)	CCNP Voice

Quality Assurance & Compliance
1	12 (4.65%)	Data Quality
2	9 (3.49%)	QA
3	1 (0.39%)	ISO/IEC 20000
3	1 (0.39%)	ISO/IEC 27001

System Software
1	44 (17.05%)	Active Directory
2	19 (7.36%)	VMware Infrastructure
3	12 (4.65%)	Hyper-V
4	9 (3.49%)	Oracle RAC
5	6 (2.33%)	VMware ESXi
6	4 (1.55%)	Virtual Desktop
7	1 (0.39%)	VMware Server
7	1 (0.39%)	vSphere
7	1 (0.39%)	XenApp

Systems Management
1	17 (6.59%)	SCCM
2	10 (3.88%)	NetBackup
3	9 (3.49%)	Data Guard
3	9 (3.49%)	Oracle RMAN
4	8 (3.10%)	Cisco LMS
4	8 (3.10%)	Nagios
4	8 (3.10%)	Opsview
5	3 (1.16%)	Backup Exec
5	3 (1.16%)	Microsoft Clustering
5	3 (1.16%)	Oracle Enterprise Manager
6	2 (0.78%)	Cisco Prime
6	2 (0.78%)	Microsoft Data Protection Manager
6	2 (0.78%)	Puppet
6	2 (0.78%)	SCOM
6	2 (0.78%)	Systems Management Server (SMS)
6	2 (0.78%)	vCenter Server
7	1 (0.39%)	Enterprise Manager Cloud Control
7	1 (0.39%)	FortiGate
7	1 (0.39%)	SCOrch
7	1 (0.39%)	SQL Sentry

Vendors
1	80 (31.01%)	Microsoft
2	48 (18.60%)	Cisco
3	46 (17.83%)	VMware
4	29 (11.24%)	Oracle
5	10 (3.88%)	Cadence
6	9 (3.49%)	Juniper
6	9 (3.49%)	PeopleSoft
7	8 (3.10%)	HP
8	6 (2.33%)	Citrix
8	6 (2.33%)	SAP
9	5 (1.94%)	Apple
10	4 (1.55%)	Dell
11	3 (1.16%)	Red Hat
11	3 (1.16%)	Veeam
12	2 (0.78%)	F5
12	2 (0.78%)	Huawei
12	2 (0.78%)	Infoblox
12	2 (0.78%)	Infor
12	2 (0.78%)	Mitel
12	2 (0.78%)	Symantec