SLA Jobs in the South West

Service Level Agreement (SLA)
England > South West

The table below provides summary statistics for permanent job vacancies advertised in the South West requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 18 July 2025, comparing them to the same period in the previous two years.

6 months to
18 Jul 2025
Same period 2024 Same period 2023
Rank 93 137 148
Rank change year-on-year +44 +11 +52
Permanent jobs citing SLA 93 154 111
As % of all permanent jobs advertised in the South West 2.36% 1.59% 1.75%
As % of the Quality Assurance & Compliance category 16.06% 13.04% 10.85%
Number of salaries quoted 56 130 98
10th Percentile £27,000 £26,250 £24,500
25th Percentile £29,750 £26,750 £28,125
Median annual salary (50th Percentile) £31,500 £40,000 £37,500
Median % change year-on-year -21.25% +6.67% +15.38%
75th Percentile £50,250 £55,000 £53,750
90th Percentile £58,750 £62,500 £63,411
England median annual salary £31,500 £32,500 £40,000
% change year-on-year -3.08% -18.75% +4.99%

All Quality Assurance and Compliance Skills
South West

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in the South West.

Permanent vacancies with a requirement for quality assurance or compliance skills 579 1,181 1,023
As % of all permanent jobs advertised in the South West 14.67% 12.16% 16.14%
Number of salaries quoted 328 755 697
10th Percentile £29,750 £26,250 £28,000
25th Percentile £36,204 £35,000 £38,000
Median annual salary (50th Percentile) £55,000 £52,500 £55,000
Median % change year-on-year +4.76% -4.55% +10.00%
75th Percentile £70,396 £70,000 £70,250
90th Percentile £85,700 £84,500 £79,250
England median annual salary £60,000 £54,000 £57,500
% change year-on-year +11.11% -6.09% +4.55%

SLA
Job Vacancy Trend in the South West

Job postings citing SLA as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for SLA in the South West

SLA
Salary Trend in the South West

3-month moving average salary quoted in jobs citing SLA in the South West.

Salary trend for SLA in the South West

SLA
Salary Histogram in the South West

Salary distribution for jobs citing SLA in the South West over the 6 months to 18 July 2025.

Salary histogram for SLA in the South West

SLA
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South West region over the 6 months to 18 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bristol +71 32 £48,500 +42.65% 17
Devon +24 24 £31,500 -32.92% 5
Wiltshire +22 17 £40,000 +6.67% 2
Gloucestershire +29 8 £40,000 -30.43% 11
Somerset -5 8 £57,000 +12.87% 5
Dorset +25 4 £42,000 +20.00% 1
SLA
England

SLA
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (9.68%) IIS
2 5 (5.38%) OpenEdge
3 2 (2.15%) Microsoft Exchange
4 1 (1.08%) SharePoint
Applications
1 23 (24.73%) Microsoft Office
2 5 (5.38%) Microsoft PowerPoint
3 4 (4.30%) Microsoft Excel
4 1 (1.08%) Weka
Business Applications
1 1 (1.08%) Oracle Financials
Cloud Services
1 20 (21.51%) Microsoft 365
2 14 (15.05%) Entra ID
3 3 (3.23%) Azure
4 1 (1.08%) Adobe Creative Cloud
4 1 (1.08%) Azure DevOps
4 1 (1.08%) OneDrive
Communications & Networking
1 10 (10.75%) Remote Desktop
2 9 (9.68%) DHCP
2 9 (9.68%) DNS
2 9 (9.68%) Firewall
2 9 (9.68%) Internet
2 9 (9.68%) Kerberos
2 9 (9.68%) LAN
2 9 (9.68%) WAN
3 2 (2.15%) SAN
4 1 (1.08%) InfiniBand
4 1 (1.08%) TCP/IP
Database & Business Intelligence
1 1 (1.08%) Azure SQL Database
1 1 (1.08%) SQL Server
Development Applications
1 1 (1.08%) JIRA
1 1 (1.08%) Subversion
General
1 58 (62.37%) Social Skills
2 14 (15.05%) Back Office
3 13 (13.98%) Finance
4 12 (12.90%) Manufacturing
5 9 (9.68%) Law
6 7 (7.53%) Analytical Skills
6 7 (7.53%) Banking
6 7 (7.53%) Private Banking
7 5 (5.38%) Organisational Skills
8 4 (4.30%) Presentation Skills
9 3 (3.23%) Public Sector
10 2 (2.15%) Electronics
10 2 (2.15%) Marketing
10 2 (2.15%) Telecoms
11 1 (1.08%) Documentation Skills
Job Titles
1 24 (25.81%) Analyst
2 22 (23.66%) 2nd Line Support
3 18 (19.35%) Desktop Support
4 14 (15.05%) Desktop Support Technician
4 14 (15.05%) Desktop Technician
4 14 (15.05%) Support Technician
5 10 (10.75%) Developer
5 10 (10.75%) ERP Developer
5 10 (10.75%) Progress Developer
5 10 (10.75%) Service Analyst
6 9 (9.68%) 3rd Line Support
6 9 (9.68%) 3rd Line Support Analyst
6 9 (9.68%) Support Analyst
7 7 (7.53%) Support Engineer
8 4 (4.30%) Desktop Engineer
8 4 (4.30%) Desktop Support Engineer
9 3 (3.23%) Data Centre Engineer
9 3 (3.23%) Help Desk Operator
10 2 (2.15%) Linux Systems Administrator
10 2 (2.15%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 9 (9.68%) LDAP
Miscellaneous
1 11 (11.83%) Management Information System
2 9 (9.68%) PKI
3 7 (7.53%) Self-Motivation
4 4 (4.30%) Data Centre
5 3 (3.23%) Clustering
5 3 (3.23%) Onboarding
6 1 (1.08%) Apple TV
6 1 (1.08%) Linux Command Line
6 1 (1.08%) Smartphone
Operating Systems
1 40 (43.01%) Windows
2 23 (24.73%) Windows 10
3 15 (16.13%) Linux
4 11 (11.83%) Windows Server
5 10 (10.75%) Windows Server 2019
6 9 (9.68%) Windows Server 2016
7 2 (2.15%) AIX
8 1 (1.08%) Windows Server 2012
Processes & Methodologies
1 50 (53.76%) ITIL
2 48 (51.61%) Customer Service
3 36 (38.71%) Continuous Improvement
4 28 (30.11%) Problem-Solving
5 18 (19.35%) Analytics
5 18 (19.35%) ITSM
5 18 (19.35%) Service Management
6 15 (16.13%) Cybersecurity
7 14 (15.05%) Change Management
7 14 (15.05%) Customer Acquisition
7 14 (15.05%) Customer Experience
7 14 (15.05%) Patch Management
7 14 (15.05%) Software Deployment
7 14 (15.05%) Ticket Management
8 13 (13.98%) Case Management
8 13 (13.98%) Mentoring
8 13 (13.98%) Service Delivery
9 12 (12.90%) Incident Management
10 11 (11.83%) Configuration Management
10 11 (11.83%) ERP
Programming Languages
1 10 (10.75%) PowerShell
1 10 (10.75%) Progress 4GL
2 9 (9.68%) VB
3 3 (3.23%) SQL
4 1 (1.08%) Bash
4 1 (1.08%) Python
Qualifications
1 22 (23.66%) MCITP
1 22 (23.66%) Microsoft Certification
1 22 (23.66%) Network+ Certification
2 19 (20.43%) Security Cleared
3 18 (19.35%) SC Cleared
4 15 (16.13%) Degree
5 14 (15.05%) CTC Cleared
6 3 (3.23%) DBS Check
7 2 (2.15%) ITIL Certification
System Software
1 14 (15.05%) Active Directory
2 2 (2.15%) VMware Infrastructure
3 1 (1.08%) Virtual Servers
Systems Management
1 9 (9.68%) WSUS
2 2 (2.15%) Backup Exec
2 2 (2.15%) Microsoft Intune
2 2 (2.15%) NetBackup
3 1 (1.08%) SCCM
Vendors
1 48 (51.61%) Microsoft
2 14 (15.05%) Cisco
3 10 (10.75%) Progress
4 7 (7.53%) Avaloq
5 3 (3.23%) Oracle
6 2 (2.15%) Hitachi
6 2 (2.15%) IBM
6 2 (2.15%) NetApp
6 2 (2.15%) SAP
6 2 (2.15%) ServiceNow
6 2 (2.15%) Snow
6 2 (2.15%) Veritas
6 2 (2.15%) VMware
7 1 (1.08%) Adobe
7 1 (1.08%) Apple
7 1 (1.08%) Citrix