Period
to 17 November 2017

The median annual salary for a 1st Line Support Analyst was £18,250 in advertised job vacancies in Coventry during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Analyst
West Midlands > Coventry
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 94 115 102
Rank change year-on-year +21 -13 -5
Permanent jobs requiring a 1st Line Support Analyst 9 2 6
As % of all permanent IT jobs advertised in Coventry 0.68% 0.14% 0.41%
As % of the Job Titles category 0.71% 0.15% 0.43%
Number of salaries quoted 9 2 5
Coventry median annual salary £18,250 £25,000 £17,000
Median salary % change year-on-year -27.00% +47.06% -18.07%
10th Percentile £16,500 £25,000 £16,350
90th Percentile £19,375 £25,000 £21,100
West Midlands median annual salary £19,625 £20,500 £21,000
% change year-on-year -4.27% -2.38% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Coventry. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Coventry
Permanent vacancies in Coventry with a recognized job title 1268 1355 1392
% of permanent IT jobs with a recognized job title 95.55% 94.43% 96.20%
Number of salaries quoted 1028 1142 1155
Coventry median annual salary £40,000 £42,125 £42,500
Median salary % change year-on-year -5.04% -0.88% +6.25%
10th Percentile £22,000 £23,750 £26,100
90th Percentile £61,250 £61,250 £61,250
West Midlands median annual salary £40,000 £40,000 £40,000

1st Line Support Analyst
Job Vacancy Trend in Coventry

Job postings that featured 1st Line Support Analyst in the job title as a percentage of all IT jobs advertised in Coventry.

Job vacancy trend for 1st Line Support Analyst in Coventry

1st Line Support Analyst
Salary Trend in Coventry

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst in Coventry.

Salary trend for 1st Line Support Analyst in Coventry

1st Line Support Analyst Skill Set
Top 6 Co-occurring IT Skills in Coventry

For the 6 months to 17 November 2017, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Coventry region featuring 1st Line Support Analyst in the job title.

1 9 (100.00%) Windows
2 7 (77.78%) Microsoft
2 7 (77.78%) ITIL
2 7 (77.78%) Windows Server
3 5 (55.56%) Capita
4 2 (22.22%) Data Protection

1st Line Support Analyst Skill Set
Co-occurring IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Operating Systems
1 9 (100.00%) Windows
2 7 (77.78%) Windows Server
Processes & Methodologies
1 7 (77.78%) ITIL
2 2 (22.22%) Data Protection
Vendors
1 7 (77.78%) Microsoft
2 5 (55.56%) Capita