1st Line Support Jobs in Coventry

First Line Support
West Midlands > Coventry

The median First Line Support salary in Coventry is £27,000 per year, according to job vacancies posted during the 6 months leading to 6 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
6 May 2025
Same period 2024 Same period 2023
Rank 39 39 70
Rank change year-on-year 0 +31 +6
Permanent jobs requiring a 1st Line Support 2 1 2
As % of all permanent jobs advertised in Coventry 0.66% 0.44% 0.43%
As % of the Job Titles category 0.73% 0.45% 0.46%
Number of salaries quoted 2 1 2
10th Percentile - - £23,400
25th Percentile £26,500 £26,250 £23,625
Median annual salary (50th Percentile) £27,000 £27,500 £25,000
Median % change year-on-year -1.82% +10.00% +11.11%
75th Percentile £27,500 £28,750 £26,125
90th Percentile - - £26,200
West Midlands median annual salary £27,500 £25,000 £24,000
% change year-on-year +10.00% +4.17% +9.09%

All Permanent IT Job Vacancies
Coventry

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Coventry. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Coventry with a recognized job title 275 222 432
% of permanent jobs with a recognized job title 91.36% 97.37% 93.71%
Number of salaries quoted 45 172 309
10th Percentile £40,952 £26,850 £35,500
25th Percentile £53,750 £41,250 £36,250
Median annual salary (50th Percentile) £59,500 £51,300 £50,000
Median % change year-on-year +15.98% +2.60% +11.11%
75th Percentile £72,500 £65,000 £65,000
90th Percentile £87,500 £68,750 £74,500
West Midlands median annual salary £52,500 £50,000 £52,500
% change year-on-year +5.00% -4.76% +5.00%

1st Line Support
Job Vacancy Trend in Coventry

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Coventry.

Job vacancy trend for 1st Line Support in Coventry

1st Line Support
Salary Trend in Coventry

3-month moving average salary quoted in jobs citing 1st Line Support in Coventry.

Salary trend for 1st Line Support in Coventry

1st Line Support Skill Set
Top 7 Co-occurring Skills and Capabilities in Coventry

For the 6 months to 6 May 2025, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Coventry region featuring 1st Line Support in the job title.

1 2 (100.00%) Finance
1 2 (100.00%) Retail
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Mentoring
1 2 (100.00%) Coaching
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Social Skills

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (100.00%) Microsoft 365
General
1 2 (100.00%) Finance
1 2 (100.00%) Retail
1 2 (100.00%) Social Skills
Processes & Methodologies
1 2 (100.00%) Coaching
1 2 (100.00%) Mentoring
1 2 (100.00%) Problem-Solving