1st Line Support Jobs in Coventry

First Line Support
West Midlands > Coventry

The median First Line Support salary in Coventry is £27,500 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 40 72 69
Rank change year-on-year +32 -3 -13
Permanent jobs requiring a 1st Line Support 1 2 7
As % of all permanent jobs advertised in Coventry 0.43% 0.42% 1.10%
As % of the Job Titles category 0.44% 0.45% 1.18%
Number of salaries quoted 1 2 7
10th Percentile - £23,400 £21,150
25th Percentile £26,250 £23,625 £21,250
Median annual salary (50th Percentile) £27,500 £25,000 £22,500
Median % change year-on-year +10.00% +11.11% -
75th Percentile £28,750 £26,125 £23,750
90th Percentile - £26,200 -
West Midlands median annual salary £25,000 £24,000 £22,000
% change year-on-year +4.17% +9.09% +11.39%

All Permanent IT Job Vacancies
Coventry

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Coventry. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Coventry with a recognized job title 228 447 594
% of permanent jobs with a recognized job title 97.44% 93.51% 93.69%
Number of salaries quoted 178 314 375
10th Percentile £26,425 £35,500 £27,500
25th Percentile £41,250 £36,250 £34,875
Median annual salary (50th Percentile) £51,150 £50,000 £45,000
Median % change year-on-year +2.30% +11.11% +12.50%
75th Percentile £65,000 £63,438 £58,630
90th Percentile £68,750 £74,500 £76,250
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.82%

1st Line Support
Job Vacancy Trend in Coventry

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Coventry.

Job vacancy trend for 1st Line Support in Coventry

1st Line Support
Salary Trend in Coventry

3-month moving average salary quoted in jobs citing 1st Line Support in Coventry.

Salary trend for 1st Line Support in Coventry

1st Line Support Skill Set
Top 6 Co-occurring Skills and Capabilities in Coventry

For the 6 months to 24 April 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Coventry region featuring 1st Line Support in the job title.

1 1 (100.00%) HP
1 1 (100.00%) Telecoms
1 1 (100.00%) Skype
1 1 (100.00%) Break/Fix
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Customer Service

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (100.00%) Skype
General
1 1 (100.00%) Telecoms
Processes & Methodologies
1 1 (100.00%) Break/Fix
1 1 (100.00%) Customer Service
1 1 (100.00%) Problem-Solving
Vendors
1 1 (100.00%) HP