5 of 5 1st Line Support Jobs in the West Midlands

1st Line Support – 8-Month Contract – Birmingham VIQU has partnered with a public sector organisation in Birmingham seeking a 1st Line Support contractor to support an upcoming telephony rollout project, helping modernise communication systems across the organisation. This is a fantastic opportunity for someone looking to build or … strengthen their career in IT project work. The role: As 1st Line Support , you’ll be part of the team ensuring a smooth rollout of the new telephone systems. You’ll provide on-the-ground support and guidance to staff as they transition to updated telephony and Microsoft Teams solutions. The successful 1st … update trackers and manage spreadsheets effectively Proficiency in Microsoft Office applications and general IT literacy Well organised and proactive – able to manage your workload independently Role details: Job role: 1st Line Support Job type: Contract Duration: 8-month contract (till end of March 2026) Rate: £150 per day paid to Umbrella company Location: Birmingham Apply More ❯

Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 We’re looking for a 1st line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a great role, either for someone looking for their first entry-level role in IT, or an already established … Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. The Company This industry giant are a true force to be reckoned … know everything, but you need to be willing to use your initiative to solve the problem when you don’t know! Ideally, you might have experience including: Experience providing 1st line support in a Microsoft environment Previous customer service experience, even if this isn’t from an IT setting Experience with Office365, Active Directory and More ❯

1st Line IT Support | Telford | £25,000- £27,500|Permanent We are seeking a proactive and customer-focused First Line IT Support Analyst to join our client’s IT Service Desk team. In this role, you will be the initial point of contact for all IT-related issues, providing timely and … effective technical support to ensure the smooth operation of day-to-day business activities. This is an excellent opportunity for someone looking to build or develop a career in IT, working in a fast-paced, supportive environment with clear paths for progression. The Company: A fast-moving yet supportive company driven by innovation and big thinking. You’ll … be given real responsibility from day one, with massive support and resources behind you to deliver—and grow. What’s in it for you? A permanent role. Working hours between 8:30am-5:30pm, 37.5 hours per week. Private healthcare Free on-site parking. Company pension Excellent career prospects available for the right person. Opportunity: Serve as the More ❯

My nationwide client based in Birmingham has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows imaging … troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯

My nationwide client based in Telford has an urgent requirement for x2 IT Support Engineers to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows imaging … troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯