Period
to 21 November 2017

The median annual salary for a 3rd Line Support was £31,500 in advertised job vacancies in Coventry during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
West Midlands > Coventry
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 91 104 81
Rank change year-on-year +13 -23 +5
Permanent jobs requiring a 3rd Line Support 8 10 21
As % of all permanent IT jobs advertised in Coventry 0.61% 0.70% 1.46%
As % of the Job Titles category 0.63% 0.75% 1.52%
Number of salaries quoted 7 10 20
Coventry median annual salary £31,500 £40,500 £40,000
Median salary % change year-on-year -22.22% +1.25% +5.26%
10th Percentile £24,850 £38,950 £26,250
90th Percentile £38,545 £48,750 £50,000
West Midlands median annual salary £36,000 £35,000 £28,500
% change year-on-year +2.86% +22.81% -18.57%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Coventry. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Coventry
Permanent vacancies in Coventry with a recognized job title 1263 1340 1381
% of permanent IT jobs with a recognized job title 95.61% 94.37% 96.24%
Number of salaries quoted 1026 1132 1144
Coventry median annual salary £40,000 £42,250 £42,500
Median salary % change year-on-year -5.33% -0.59% +6.25%
10th Percentile £22,000 £23,525 £26,250
90th Percentile £61,250 £61,250 £61,250
West Midlands median annual salary £40,000 £40,000 £40,000

3rd Line Support
Job Vacancy Trend in Coventry

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in Coventry.

Job vacancy trend for 3rd Line Support in Coventry

3rd Line Support
Salary Trend in Coventry

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Coventry.

Salary trend for 3rd Line Support in Coventry

3rd Line Support
Salary Histogram in Coventry

The salary distribution of IT jobs citing 3rd Line Support in Coventry over the 6 months to 21 November 2017.

Salary histogram for 3rd Line Support in Coventry

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Coventry

For the 6 months to 21 November 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Coventry region featuring 3rd Line Support in the job title.

1 5 (62.50%) Windows Server
1 5 (62.50%) Windows Server 2008
1 5 (62.50%) Windows
2 4 (50.00%) MS Exchange
2 4 (50.00%) SQL
2 4 (50.00%) Citrix
2 4 (50.00%) XenApp
2 4 (50.00%) Active Directory
2 4 (50.00%) VMware
2 4 (50.00%) Windows 10
3 3 (37.50%) HND
3 3 (37.50%) Strategic Thinking
3 3 (37.50%) Exchange Server 2010
3 3 (37.50%) Big Data
3 3 (37.50%) Windows Server 2012
3 3 (37.50%) Relational Database
3 3 (37.50%) People Management
3 3 (37.50%) Degree
3 3 (37.50%) Cisco
3 3 (37.50%) Firewall
3 3 (37.50%) Telecoms
3 3 (37.50%) OOP
3 3 (37.50%) OO
3 3 (37.50%) Python
3 3 (37.50%) C#
3 3 (37.50%) Java
3 3 (37.50%) JavaScript
3 3 (37.50%) PL/SQL
3 3 (37.50%) MySQL
3 3 (37.50%) Oracle

3rd Line Support Skill Set
Co-occurring IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (50.00%) MS Exchange
2 3 (37.50%) Exchange Server 2010
Applications
1 2 (25.00%) Microsoft Excel
1 2 (25.00%) Microsoft Office
Cloud Services
1 2 (25.00%) Office 365
Communications & Networking
1 3 (37.50%) Firewall
2 1 (12.50%) DNS
2 1 (12.50%) LAN
2 1 (12.50%) TCP/IP
Database & Business Intelligence
1 3 (37.50%) Big Data
1 3 (37.50%) MySQL
1 3 (37.50%) Relational Database
1 3 (37.50%) SQL Server
General
1 3 (37.50%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (12.50%) .NET
Operating Systems
1 5 (62.50%) Windows
1 5 (62.50%) Windows Server
1 5 (62.50%) Windows Server 2008
2 4 (50.00%) Windows 10
3 3 (37.50%) Windows Server 2012
4 2 (25.00%) Windows Server 2003
4 2 (25.00%) Windows XP
5 1 (12.50%) Windows 7
Processes & Methodologies
1 3 (37.50%) OO
1 3 (37.50%) OOP
1 3 (37.50%) People Management
1 3 (37.50%) Strategic Thinking
2 1 (12.50%) Project Management
Programming Languages
1 4 (50.00%) SQL
2 3 (37.50%) C#
2 3 (37.50%) Java
2 3 (37.50%) JavaScript
2 3 (37.50%) PL/SQL
2 3 (37.50%) Python
Qualifications
1 3 (37.50%) Degree
1 3 (37.50%) HND
System Software
1 4 (50.00%) Active Directory
1 4 (50.00%) XenApp
2 2 (25.00%) VMware ESXi
3 1 (12.50%) VMware Server
Systems Management
1 1 (12.50%) Backup Exec
1 1 (12.50%) Symantec Endpoint Protection
Vendors
1 4 (50.00%) Citrix
1 4 (50.00%) VMware
2 3 (37.50%) Cisco
2 3 (37.50%) Oracle
3 2 (25.00%) Microsoft
4 1 (12.50%) Dell
4 1 (12.50%) HP
4 1 (12.50%) Symantec
4 1 (12.50%) Veeam