Period
to 20 November 2017

The median annual salary for a Technical Support was £20,750 in advertised job vacancies in Coventry during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
West Midlands > Coventry
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 94 110 -
Rank change year-on-year +16 - +93
Permanent jobs requiring a Technical Support 8 1 0
As % of all permanent IT jobs advertised in Coventry 0.61% 0.071% -
As % of the Job Titles category 0.64% 0.075% -
Number of salaries quoted 8 1 0
Coventry median annual salary £20,750 £30,000 -
Median salary % change year-on-year -30.83% - -
West Midlands median annual salary £30,000 £27,500 £27,000
% change year-on-year +9.09% +1.85% -15.63%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Coventry. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Coventry
Permanent vacancies in Coventry with a recognized job title 1255 1330 1387
% of permanent IT jobs with a recognized job title 95.58% 94.39% 96.25%
Number of salaries quoted 1018 1121 1149
Coventry median annual salary £40,000 £42,250 £42,500
Median salary % change year-on-year -5.33% -0.59% +6.25%
10th Percentile £22,000 £23,750 £26,250
90th Percentile £61,250 £61,250 £61,250
West Midlands median annual salary £40,000 £40,000 £40,000

Technical Support
Job Vacancy Trend in Coventry

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Coventry.

Job vacancy trend for Technical Support in Coventry

Technical Support
Salary Trend in Coventry

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Coventry.

Salary trend for Technical Support in Coventry

Technical Support
Salary Histogram in Coventry

The salary distribution of IT jobs citing Technical Support in Coventry over the 6 months to 20 November 2017.

Salary histogram for Technical Support in Coventry

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Coventry

For the 6 months to 20 November 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Coventry region featuring Technical Support in the job title.

1 4 (50.00%) Windows
1 4 (50.00%) Microsoft
1 4 (50.00%) Data Protection
1 4 (50.00%) Root Cause Analysis
2 3 (37.50%) Data Centre
2 3 (37.50%) VMware
2 3 (37.50%) Linux
3 2 (25.00%) BMC
3 2 (25.00%) SharePoint
3 2 (25.00%) Control-M
3 2 (25.00%) Windows 10
4 1 (12.50%) Windows Server
4 1 (12.50%) Simpana
4 1 (12.50%) Innovative Thinking
4 1 (12.50%) Data Centre Operations
4 1 (12.50%) Office 365
4 1 (12.50%) Cisco Nexus
4 1 (12.50%) Windows Server 2012
4 1 (12.50%) VMware Infrastructure
4 1 (12.50%) Windows Server 2008
4 1 (12.50%) CentOS
4 1 (12.50%) Postfix
4 1 (12.50%) Veeam
4 1 (12.50%) nginx
4 1 (12.50%) F5
4 1 (12.50%) Continuous Improvement
4 1 (12.50%) Change Control
4 1 (12.50%) Nagios
4 1 (12.50%) Active Directory
4 1 (12.50%) SAN

Technical Support Skill Set
Co-occurring IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (25.00%) SharePoint
2 1 (12.50%) Apache
2 1 (12.50%) IIS
2 1 (12.50%) MS Exchange
2 1 (12.50%) nginx
Applications
1 1 (12.50%) Microsoft Office
Cloud Services
1 1 (12.50%) Office 365
Communications & Networking
1 1 (12.50%) Cisco Nexus
1 1 (12.50%) DHCP
1 1 (12.50%) DNS
1 1 (12.50%) Firewall
1 1 (12.50%) SAN
1 1 (12.50%) TCP/IP
1 1 (12.50%) VoIP
1 1 (12.50%) VPN
1 1 (12.50%) Wireless
Miscellaneous
1 3 (37.50%) Data Centre
Operating Systems
1 4 (50.00%) Windows
2 3 (37.50%) Linux
3 2 (25.00%) Windows 10
4 1 (12.50%) CentOS
4 1 (12.50%) Fedora
4 1 (12.50%) SUSE
4 1 (12.50%) Windows Server
4 1 (12.50%) Windows Server 2008
4 1 (12.50%) Windows Server 2012
Processes & Methodologies
1 4 (50.00%) Data Protection
1 4 (50.00%) Root Cause Analysis
2 1 (12.50%) B2B
2 1 (12.50%) Change Control
2 1 (12.50%) Continuous Improvement
2 1 (12.50%) Data Centre Operations
2 1 (12.50%) Data Security
2 1 (12.50%) Innovative Thinking
2 1 (12.50%) Matrix Management
2 1 (12.50%) Problem Management
2 1 (12.50%) Service Delivery
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 1 (12.50%) Active Directory
1 1 (12.50%) Postfix
1 1 (12.50%) VMware Infrastructure
Systems Management
1 2 (25.00%) Control-M
2 1 (12.50%) Backup Exec
2 1 (12.50%) Nagios
2 1 (12.50%) SCCM
2 1 (12.50%) Simpana
Vendors
1 4 (50.00%) Microsoft
2 3 (37.50%) VMware
3 2 (25.00%) BMC
4 1 (12.50%) Cisco
4 1 (12.50%) CommVault
4 1 (12.50%) F5
4 1 (12.50%) Red Hat
4 1 (12.50%) Veeam
4 1 (12.50%) Veritas