1 to 25 of 30 Technical Support Jobs in the West Midlands

Technical Support Engineer Our client is looking for a Technical Support Engineer to join their Technical & Quality team, providing expert technical guidance and support across a product portfolio. This role would suit someone with a strong technical understanding of LED lighting, luminaires … associated electrical systems, who enjoys solving technical problems and delivering excellent customer service. As a Technical Support Engineer, you will need to have/be: Demonstrate strong fault-finding, diagnostic and problem-solving skills. Communicate technical information clearly to both technical and non-technical ...

Description Job Title: Technical Support Analyst (First & Second Line Support) Department: Technical Support Reports To: Technical Support Manager Job Purpose To provide first- and second-line technical support to customers across the company's software, hardware, video, and asset tracking solutions. … role is responsible for delivering excellent customer service, diagnosing and resolving technical issues, maintaining customer accounts and assets, and escalating complex issues where specialist intervention is required. Key Responsibilities Customer Support Act as the first point of contact for customer enquiries via telephone and email. Respond to software ...

Technical Support Engineer (Coffee Equipment) Location: Midlands Salary: 35,000- 37,000 basic + Company Car Benefits: Laptop Mobile Phone Pension Permanent, Full-Time About the Role An excellent opportunity has arisen for a Technical Support Engineer to join a global manufacturer of professional coffee … vending equipment. This is a varied office and field-based role , providing technical support to customers and engineers while also travelling to customer sites to provide hands-on assistance. You will become a technical specialist across a portfolio of commercial coffee machines, bean-to-cup systems ...

Technical Support Engineer, EMEA (French-speaking) About Ketch Ketch is redefining responsible data use for the AI era. The Ketch Data Permissioning Platform is the new layer of business technology that helps brands collect, control, and activate permissioned, privacy-safe data across every device, system, and third-party … from advertising, data, and AI initiatives, and build trust with customers and partners. About the Role We are hiring a UK-based, French-speaking Technical Support Engineer to provide high-quality technical support to Ketch customers and partner closely with our Professional Services team on technical ...

Application Technical Support Engineer Department: Development Employment Type: Full Time Location: Leamington Spa Description About Bright Software Group At Bright, we are powering the digital practice of tomorrow – today. We deliver products that help accountants, payroll bureaus, and businesses across the UK and Ireland work smarter … difference between working and winning. The Role This role sits within Engineering and works day-to-day alongside Customer Success, acting as the technical bridge between the two teams. The Application Technical Support Engineer is the go-to person for customer-reported issues – debugging problems, interrogating data ...

Technical Support Manager Location : Dudley, West Midlands, DY1 4DA Salary: Competitive, DOE + Excellent Benefits! Contract: Full time, Permanent Benefits: 5% Matched Pension, Holidays, 25 plus bank holidays, Life Assurance, Cycle to work scheme, Cash health care scheme - Paycare, Birthday Vouchers, Employee Assistant Programme, Branded Uniform, Free parking … fast and effective mechanical engineering solutions provider to all industry sectors. Due to continued growth, we are looking for an experienced and commercially aware Technical Support Manager to lead our pump repair workshop and field service operations. This is an exciting opportunity for a technically skilled engineering professional ...

Technical Support Manager (Industrial) £50,000 - £55,000 + Overtime (OTE £64k) + Training + Progression + Company Benefits + 33 Days Holiday Dudley Are you a Technical Support Manager from an industrial background looking to join a thriving company offering specialist training within the automotive … industry, while becoming the go-to technical expert within the business? On offer is the chance to further progress your career into higher managerial positions within 2 years. In this role you will be responsible for leading the day-to-day activities in the pump repair workshop. You will ...

Technical Support Manager (Mechanical) £50,000 - £55,000 + Overtime (OTE £64k) + Training + Progression + Company Benefits + 33 Days Holiday Dudley Are you a Technical Support Manager from a mechanical background looking to join a thriving company that offers full training within … company do the repairs for other industrial businesses that rely on this machinery to keep their production or operations running. They are looking for Technical Support Engineer to join the team and progress within the company. This role would suit a Technical Support Manager from ...

Excellent Package Technical Support Manager Our client, a long-established mechanical engineering solutions provider based in the West Midlands is seeking a Technical Support Manager to oversee the delivery of high-quality technical support services whilst driving commercial performance across the business. This role … blends string technical expertise with commercial acumen to ensure customer satisfaction, operational efficiency and revenue growth. The position acts as a key link between customers, sales teams and technical staff, to deliver exceptional service and identify new commercial opportunities. Key responsibilities encompass: Operational Management oversee daily operations ...

Technical Advisor Specialist - World Class Lubricant Brand Location: West Midlands/Central England/Birmingham Lubricants, Oils & Fuel Additives Benefits: £48,000 Basic + Bonus Company Car Generous Holiday Allowance Industry- Leading Product Training Ongoing Technical Development Global Manufacturer Become the Technical Authority Behind a World-Class … Lubricants Brand As part of a strategic investment in automotive technical services, we are seeking an experienced Technical Advisor to join a globally recognised manufacturer of premium lubricants, oils and fuel additive technologies. This is a highly visible and influential technical position, acting as the critical link ...

Technical Support Engineer Full-Time Remote Contractor | Open to talent in LATAM About us We are an innovative B2B eCommerce enablement platform on a mission to make B2B eCommerce simpler for merchants. Since launching in 2021, our product has helped 3,500+ brands grow their B2B operations worldwide. … brand names. Our product has evolved quickly and continues to be received exceptionally well, with a powerful feature set that is constantly innovating to support our mission. Role Summary The Technical Support Engineer is responsible for providing exceptional support to our customers, resolving technical issues ...

bring your Technical skill to our Customer Services team? Join us in Willenhall where you can enjoy a team-oriented culture that empowers you to build a career you can be proud of. What you would do as our Technical Support Advisor - Commercial Segment As our Technical Support Advisor, you will play a key role in delivering exceptional technical assistance and customer service, acting as a reliable point of contact for customers and internal stakeholders. Working closely with cross-functional teams, you will use your technical expertise and problem-solving skills to resolve ...

frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Role: Senior Technical Support Specialist (Enterprise Agentic AI) Company: Ema Unlimited Inc. Location: London Employment Type: Full-time/Remote 1. About Ema (Why Ema) Ema is building … critical, manual business processes with agentic AI systems that operate across multiple SaaS tools, APIs, and human-in-the-loop workflows. In this world, support is not reactive . Support is production reliability, trust preservation, and system learning . At Ema, Senior Technical Support Specialists ...

people, our innovative and highly sought-after products, and the exceptional customer service that we deliver. About the Role We are looking for a Technical Support Analyst to join our Technical Support Team. In this role, you will provide outstanding technical support and customer … where you will be expected to work a minimum of 2 days per week in our Birmingham Office, UK. Key Responsibilities Deliver exceptional customer support by identifying issues and providing effective solutions. Provide technical assistance to internal and external customers. Diagnose, troubleshoot, and resolve product-related issues. Reproduce ...

Technical Support Engineer Stafford (Nationwide travel througout the contract) Inside IR35 Are you an Electrical Engineer with experience in Substation Automation Systems, Protection & Control, or Grid Automation? We're looking for a Technical Support Engineer to join a leading engineering team supporting critical power and automation … projects across the UK. This is an exciting opportunity to combine your technical expertise with customer-facing problem-solving, working on cutting-edge protection and control systems within the energy sector. What You'll Be Doing Providing technical support and resolving complex customer application enquiries Supporting commercial ...

supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Technical Support Manager Job Summary In this role, you will have the opportunity to support the Sales organisation and its customers in determining … most technically appropriate and cost‐effective solutions. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions for the applied products and technology. This role is contributing to the Installation Products Division ...

Description Out of Hours 2nd Line Technical Support Specialist Location: Remote, UK Salary: £30,000 - £32,000 + Shift Allowance Shift Pattern: 4 on, 4 off | 7pm - 7am | Includes weekends and bank holidays Are you a skilled problem-solver with a passion for technology and customer service? Join … Hours team and help keep our customers connected and supported when they need us most. What You'll Do Provide 1st and 2nd line support across IT, telecoms and connectivity services. Troubleshoot and resolve technical issues via phone, email, chat and customer portal. Manage incidents, service requests ...

bring your Technical skill to our Customer Services team? Join us in Willenhall where you can enjoy a team-oriented culture that empowers you to build a career you can be proud of. What you would do as our Technical Support Advisor - Commercial Segment As our Technical Support Advisor, you will play a key role in delivering exceptional technical assistance and customer service, acting as a r click apply for full job details ...

Technical Support Manager (Industrial) £50,000 - £55,000 + Overtime (OTE £64k) + Training + Progression + Company Benefits + 33 Days Holiday Dudley Are you a Technical Support Manager from an industrial background looking to join a thriving company offering specialist training within the automotive … industry, while becoming the go-to technical expert within the business? On offer is the chance to furth click apply for full job details ...

Senior Technical Support – Systems Analyst Birmingham , AL - Onsite Job ID: 37695 Posted: 2026-09-01 Employment Type: Direct Hire Take ownership of the toughest IT challenges in a fast-paced, multi-company environment where your technical expertise can make a real difference. As the senior escalation point … beyond fixing tickets—you’ll eliminate recurring problems, strengthen systems, and help elevate the technical capabilities of the entire support organization. C2C is not an option with this job opening and all applicants should be able work for any US Employer without sponsorship. Sponsorship is not provided ...

developers rely on every day. We're looking for people who care deeply, build with urgency, and want to matter at scale. As a Technical Support Analyst (L2), you’ll play a critical role in supporting our customers by providing advanced technical assistance to resolve complex issues. … business requirements and you must be in EMEA in one of the following places Ireland, United Kingdom, Spain or Poland Responsibilities: Customer Support and Problem Resolution Provide clear, timely communication to customers, keeping them informed about the status of their issues and ensuring a high level of customer satisfaction. ...

Technical Support Manager Location : Dudley, West Midlands, DY1 4DA Salary: Competitive, DOE + Excellent Benefits! Contract: Full time, Permanent Benefits: 5% Matched Pension, Holidays, 25 plus bank holidays, Life Assurance, Cycle to work scheme, Cash health care scheme - Paycare, Birthday Vouchers, Employee Assistant Programme, Branded Uniform, Free parking ...

FANUC UK is seeking a technical support and service coordination specialist based near Coventry to support ROBOSHOT customers. You will diagnose faults remotely, coordinate field engineers, and ensure high levels of customer satisfaction across FANUC products. The role requires 4+ years in industrial machinery support, strong ...

global engineering company is seeking a Technical Specialist in Solihull, UK. You will provide technical support and maintenance for equipment, ensuring safety and quality standards. Candidates should have relevant qualifications, such as HNC in Electrical/Mechanical Engineering and familiarity with automation systems. The company values continuous ...

turning them into products used and loved by our customers, we build control systems and digital platforms that deliver operational management and outcome support to improve customer journeys across the rail network. Overview of the Role We are looking for individuals who are passionate about modern IT practices … technologies, to take our products into service and then provide the quality of support that together with great design and development, will see our systems used and loved by our customers. Capable of understanding complex technical implementations and low-level concepts, you will be able to quickly build ...