22 of 22 Technical Support Jobs in the West Midlands

Technical Support Engineer Design Engineer Construction Roofing Brooklyn Recruitment currently have an exciting role available for a Technical Support Engineer/Product Development Engineer/Product Development Specialist/Design Engineer in the Chasetown area on the Staffordshire/West Midlands boarder. This role is with a well established company that very much has a family … feel to it. As Technical Support Engineer/Product Development Engineer/Product Development Specialist/Design Engineer, you will be providing technical support both internally and externally. Your duties will include: Liaising with clients and internal departments with regards to specifications and regulations. The ability to read and alter Technical drawings. Creating and collating … technical data specification for internal and external use. Responding to customer enquiries and complaints. Preparing drawings in AutoCAD. Supporting members of the Technical team with advice and knowledge. Being involved with Product Development. Preparing tool drawings. Site visits where needed. Other duties as required. The company manufacture products for the roofing industry so experience and knowledge of the More ❯

dynamic and innovative environment? This role offers you the chance to make a real impact, working on cutting-edge projects while enjoying a supportive and professional workplace. As a Technical Support Engineer, you'll play a pivotal role in delivering exceptional technical support and ensuring customer satisfaction, all while enhancing your skills and experience in the … electro-mechanical engineering industry. What You Will Do: - Provide timely, professional, and effective pre-sales and post-sales technical support to external customers through written communication, phone, and in-person interactions. - Resolve technical issues in production, including fault finding, wiring, programming PLC & HMI systems, and addressing mechanical fitting or assembly non-conformities. - Conduct special testing of chambers … including research and development profiles, where extra technical expertise is required. - Handle warranty-related matters, liaising with suppliers and ensuring customer accounts reflect accurate chargeable/non-chargeable warranty work. - Support quality audits and production inspections, ensuring products meet the highest standards before dispatch. - Assist the marketing team by communicating technical updates and changes to customers, distributors More ❯

Technical Support Engineer Office Based Role Commutable from Tamworth, Lichfield, Kingsbury, Warton, Dordon, Dosthill, Atherstone, Little Aston and Shenstone £47,000 +Mon-Thu (8pm-4.45pm) + Early Finish Fridays (1:00 pm) + Profit Share Bonus + Company Pension (4%) + 25 Days Holiday + Bank Holidays + Healthcare (after 2 years) + Full Product Training an Exciting … opportunity for a Technical Support Engineer to join a leading UK engineering manufacturer, providing professional technical support to customers and production teams across the UK and internationally. On offer is the chance to work for an industry-recognised organisation that designs and manufactures high-spec, precision-engineered systems used across multiple sectors including automotive, aerospace, and … materials testing. This is a varied and technically challenging role where you will report directly to the Senior Technical Manager. technically supporting customer installations, and resolving production issues involving PLC and HMI control systems. This position is ideal for an engineer with a strong electro-mechanical background who Enjoys delivering technical excellence in a fast-paced manufacturing environment. More ❯

Job Title: Technical Support Engineer Location: Tamworth Salary: 47,000 per annum Hours: 38 hours per week Monday to Thursday: 08:00 - 16:45 (30-minute lunch 12:30-13:00) Friday: 08:00 - 13:00 (no lunch break) Company: A well-established UK engineering company is seeking a skilled Technical Support Engineer to provide expert … pre-sales and post-sales support to its global customer base. This is a hands-on role combining customer support with production fault-finding and technical problem-solving. Role Overview: The Technical Support Engineer will provide professional, timely assistance to customers worldwide, resolving technical queries and ensuring smooth product operation. The role also includes … supporting production with fault-finding, testing, and assembly issues, plus occasional quality auditing. Key Responsibilities: Provide pre- and post-sales technical support to customers, distributors, and agents Handle warranty issues, including customer returns and supplier liaison Support production with PLC & HMI programming, mechanical assembly, and non-conformance resolution Perform special testing of equipment and R&D profiles More ❯

About The Role HomeServe are currently recruiting for a Technical Support Engineer to join the Technology & Change Team in Walsall. The successful candidate will have experience working in a fast paced, collaborative environment delivering excellent Customer service. This role will be 100% office based so you can be on hand to support our colleagues with their technical issues. There will also be occasional travel to our Preston and Nottingham offices to support there when required. The primary purpose of the Technical Support Engineer (TSE) is to work as a cohesive unit to assist users across HML to resolve Incidents, Service Requests and enquiries for hardware, software and access. Our users are split between … the office and in the case of our Engineers, the field. Taking direction from the Head of IT Service Management, The TSE team will work closely with the wider technical team where there are shared responsibilities, opportunities for efficiency or points of technical escalation. General workload will be made up of supporting the 1st line Internal IT team More ❯

Job Title: Technical Support Specialist Contract Type: 12 months Work Pattern: Hybrid - 1 day from home, 4 days in the office (after training) Salary: 14 per hour Location: Solihull, B90 8AJ About the Role Based in the Solihull office, you will join a team of Technical Support Specialists (TSSs) providing remote technical guidance on the … use and operation of CRM products to healthcare professionals and internal departments. Full technical training will be provided. Key Responsibilities Deliver technical support services in Remote Patient Monitoring and CRM devices. Provide accurate technical information to customers in response to inquiries and field reports. Support field Clinical Specialists and Territory Managers with sales support … care, device management, regional training, and troubleshooting. Assist in the delivery of educational materials for new product training and in-service seminars to physicians, nurses, and sales representatives. Provide technical and clinical assistance to Regulatory Affairs personnel when required. Collaborate with international teams to resolve product and clinical issues involving overseas customers. What You'll Need Experience in a More ❯

Job Title: Technical Support Specialist Contract Type: 12 months Work Pattern: Hybrid - 1 day from home, 4 days in the office (after training) Salary: £14 per hour Location: Solihull, B90 8AJ About the Role Based in the Solihull office, you will join a team of Technical Support Specialists (TSSs) providing remote technical guidance on the … use and operation of CRM products to healthcare professionals and internal departments. Full technical training will be provided. Key Responsibilities Deliver technical support services in Remote Patient Monitoring and CRM devices. Provide accurate technical information to customers in response to inquiries and field reports. Support field Clinical Specialists and Territory Managers with sales support … care, device management, regional training, and troubleshooting. Assist in the delivery of educational materials for new product training and in-service seminars to physicians, nurses, and sales representatives. Provide technical and clinical assistance to Regulatory Affairs personnel when required. Collaborate with international teams to resolve product and clinical issues involving overseas customers. What You'll Need Experience in a More ❯

Job Title: Technical Support Specialist Contract Type: 12 months Work Pattern: Hybrid - 1 day from home, 4 days in the office (after training) Salary: £14 per hour Location: Solihull, B90 8AJ About the Role Based in the Solihull office, you will join a team of Technical Support Specialists (TSSs) providing remote technical guidance on the … use and operation of CRM products to healthcare professionals and internal departments. Full technical training will be provided. Key Responsibilities Deliver technical support services in Remote Patient Monitoring and CRM devices. Provide accurate technical information to customers in response to inquiries and field reports. Support field Clinical Specialists and Territory Managers with sales support … care, device management, regional training, and troubleshooting. Assist in the delivery of educational materials for new product training and in-service seminars to physicians, nurses, and sales representatives. Provide technical and clinical assistance to Regulatory Affairs personnel when required. Collaborate with international teams to resolve product and clinical issues involving overseas customers. What You'll Need Experience in a More ❯

IT Technical Support Advisor required in Bidford-On-Avon Reputable Automotive Specialist Basic Salary circa £32,000 Opportunity for progression 40 hours Monday to Friday Including remote working at weekends, once successful completed probation Fantastic opportunity for someone who's got a passion for high performance cars and loves all things tech! This is an exciting opportunity for … an IT enthusiast to join an innovative and dynamic Car Software Company, where the successful IT Technical Support Advisor will become an integral part of the company’s future success and expansion plans. Based from their high-spec headquarters in the West Midlands! This is a fantastic opportunity to join a highly experienced Technical support team … where you will provide exemplary customer service and support to customers, confidently assisting and resolving their technical queries. Your Duties Will Include: Custom file writing (ECU enhancement programmes) Customer services and product delivery Dealer support and training Training material enhancement and development Act database maintenance and reporting File key reporting and management Setting file management/monitoring More ❯

Technical Support Engineer - Power Control Systems - West Midlands - £40,000-£55,000 (DoE) + Bonus + Car Option Do you have experience with generator controls, synchronisation or CHP/Hybrid systems? Are you confident supporting customers with both remote and on-site troubleshooting? Do you enjoy blending electrical engineering with customer interaction and training delivery? Are you based … career to the next level with a global leader in power generation control and automation who are shaping the future of distributed energy systems. This is a customer-facing technical role supporting sales, engineering and product teams, providing pre-sales support, commissioning expertise and ongoing customer liaison across the UK and international markets. What you NEED HNC/… D or Degree in Electrical/Electronic Engineering (or significant hands-on equivalent). Minimum 2 years' experience in a technical support, applications, or commissioning role. Strong knowledge of gensets, synchronisation, automation or PLC systems. Confident communicator with excellent fault-finding ability and customer service skills. Full UK driving licence and flexibility for occasional UK/international travel. More ❯

Looking for an exciting opportunity to showcase your technical expertise while working with cutting-edge technology? This is your chance to join a thriving organisation that is revolutionising the way businesses communicate. As a Technical Support Engineer , you'll be part of a dynamic team dedicated to delivering innovative solutions and ensuring exceptional customer satisfaction. This role … offers the perfect platform to develop your career with lots of progression opportunity to take your career to new heights. What You Will Do: - Diagnose and resolve complex technical issues, implementing effective long-term solutions to ensure continuous service performance. - Provide expert support for broadband, routers, access points, and Hosted Voice solutions, guaranteeing an outstanding customer experience. - Perform … installations of cloud-based telephony systems and manage upgrades for existing customers. - Analyse and troubleshoot software, hardware, and networking problems across a variety of systems. - Deliver training and onboarding support for users, empowering them to make the most of their systems. - Collaborate with your team to share knowledge, improve processes, and drive operational efficiency. What You Will Bring: - Experience More ❯

Looking for an exciting opportunity to showcase your technical expertise while working with cutting-edge technology? This is your chance to join a thriving organisation that is revolutionising the way businesses communicate. As a **Technical Support Engineer**, you'll be part of a dynamic team dedicated to delivering innovative solutions and ensuring exceptional customer satisfaction. This role … offers the perfect platform to develop your career with lots of progression opportunity to take your career to new heights. What You Will Do: - Diagnose and resolve complex technical issues, implementing effective long-term solutions to ensure continuous service performance. - Provide expert support for broadband, routers, access points, and Hosted Voice solutions, guaranteeing an outstanding customer experience. - Perform … installations of cloud-based telephony systems and manage upgrades for existing customers. - Analyse and troubleshoot software, hardware, and networking problems across a variety of systems. - Deliver training and onboarding support for users, empowering them to make the most of their systems. - Collaborate with your team to share knowledge, improve processes, and drive operational efficiency. What You Will Bring: - Experience More ❯

IT Technical Support Location: Hanley Hours : Monday to Friday ,8am – 4pm Salary: Up to £25,000 (DOE) The Role: Our client is seeking an organised and proactive IT & Systems Support Assistant to provide first-line technical support, manage CRM administration, and ensure smooth onboarding and system use for staff. This is a varied role combining … IT troubleshooting, system management, and user support. Key Responsibilities: Provide first-line IT support (password resets, Outlook/Teams, printers, Wi-Fi, VPN, OneDrive, meeting room kit) Escalate issues to IT providers with clear documentation and resolution steps Support new starter onboarding: set up M365 accounts, assign licences, configure email/Teams/SharePoint access, provision devices, and … accessories, and ensure devices are secure, up to date, and fully functional Administer CRM system: manage users, permissions, picklists, data hygiene, dashboards, and reports Build simple CRM automations and support KPI/dashboards for staff Create and maintain user guides and process documentation Support digital awareness initiatives (e.g., phishing alerts, safe handling tips). Provide on-site IT More ❯

Job Title: IT Technical Support (ECU Tuning) Location: Commutable from Stratford-upon-Avon, Alcester, Evesham, or Redditch (Warwickshire Region) Salary: £30,000 per annum plus commission opportunities Contract Type: Permanent, Full-Time Industry: Automotive Technology | ECU Tuning | Performance Engineering T his role does not offer sponsorship | Office-based Monday to Friday | Rotational schedule with occasional weekend work (remote … and takes pride in making systems faster, cleaner, and smarter. Our client is a leader in automotive performance software and ECU tuning. You will be part of a specialist technical team supporting a global network of dealers with tuning software, remapping tools, and system diagnostics. The work is varied, detail focused, and built around precision. Manage technical support … the workshop team during live ECU tuning and mapping sessions. You'll receive extensive training across tuning software, diagnostics, and IT systems, with clear opportunities to progress as your technical knowledge develops. This environment suits people who think logically, have patience and curiosity, and hold a genuine passion for IT, gaming, or code. If you are the kind of More ❯

IT Technical Support Location: Hanley Hours : Monday to Friday ,8am - 4pm Salary: Up to £25,000 (DOE) The Role: Our client is seeking an organised and proactive IT & Systems Support Assistant to provide first-line technical support, manage CRM administration, and ensure smooth onboarding and system use for staff click apply for full job details More ❯

Technical Support Engineer - Warwick - 4 on 4 off covering 7 days a week - rotational shift - days and nights Our Technology Teams at Telent are focused and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop … and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service More ❯

Technical Support Manager - Construction/Consultancy Midlands region £52,000 + Car Allowance £5740 + 22% Pension + 44 Days Holiday + Hybrid Working + Career Development + £300 Wellness allowance Are you currently working in a technical construction role such as building surveying, architecture, project management, or asset management? Would you like to step away from … accreditation in Constructing Excellence, they are committed to delivering high-quality, community-driven outcomes across the public sector. In this Midlands-based role, you'll act as the key technical link between public sector clients and appointed contractors (ApCos), ensuring that projects are delivered smoothly, efficiently, and to the highest technical standards. You'll handle site visits, project … troubleshooting, and dispute resolution, while also supporting tender evaluations, technical audits, and stakeholder engagement. Weekly travel across the region is essential, as is a fixed office day every Wednesday in Uxbridge. The ideal candidate will come from a construction delivery background such as building surveying, quantity surveying, architecture or project management and bring public sector experience, ideally within housing More ❯

understanding of Microsoft 365, the latest Microsoft server technologies, Wi-Fi, and network infrastructure? Do you enjoy getting out and pride yourself on delivering the best face-to-face support This is a hybrid role, part WFH and part site-based role, so you need your own transport, but mileage is paid. What you'll need to succeed Key … Responsibilities: Technical Support:Provide comprehensive support for educational applications, cloud technologies, and network infrastructure, ensuring efficient resolution of issues and proactive maintenance. System Management:Manage the installation, upgrade, and maintenance of network infrastructure and a range of applications, ensuring systems are updated and functioning optimally.Maintain all technical documentation relating to a customer site. Project Assistance:Collaborate … with the Project Manager on digital transformation projects, managing the planning and implementation phases. Service Support:Act as a senior point of reference for service desk colleagues, maintaining open communication with clients throughout the incident resolution process. Quality Service:Strive to deliver the highest quality service, demonstrating a commitment to customer care and effective communication with both technical More ❯

An award winning Company, and a world leader in Environmental Test Solutions, are looking for a Technical Customer Support Engineer to provide pre and post sales technical support to customers while supporting the production test areas in fault finding and production resolution. £46,350 per annum - and half day on Friday! Comprehensive benefit package including generous More ❯

Technical Support Engineer - Warwick - 4 on 4 off covering 7 days a week - rotational shift - days and nights Our Technology Teams at Telent are focused and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop … and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. - Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. - Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. - Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. - Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. - Ensure all Service Level Agreement targets are exceeded. - Support the transition of the TPCMS service More ❯

Technical Support Engineer - Warwick - 4 on 4 off covering 7 days a week - rotational shift - days and nights Our Technology Teams at Telent are focused and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop … and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. - Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. - Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. - Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. - Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. - Ensure all Service Level Agreement targets are exceeded. - Support the transition of the TPCMS service More ❯

Junior IT Support Technician Our client is looking for a Junior helpdesk support Technician, This position will be best suited to a school leaver or someone who has recently graduated from College or university with related credentials/Degree etc in this field of expertise and who is looking for a future career but has not got the … 8.00am – 17.00pm Pay Rate From £12.21 per hour Depending on experience We are looking for an individual with a passion for technology and someone who is driven to provide technical solutions. You will ideally need to have a good understanding of computer systems , mobile devices, and other technical products Overview/To have the ability to: Take ownership … identify solutions to resolve Mobile devices and system issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ability to provide step-by-step technical help, both written and verbal Role & Responsibilities Providing technical assistance and support related to computer systems, hardware, or software to clients, end users, and the organization they More ❯