Period
to 24 November 2017

The median annual salary for a Service Analyst was £30,000 in advertised job vacancies in Crawley during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
West Sussex > Crawley
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 58 81 96
Rank change year-on-year +23 +15 -41
Permanent jobs requiring a Service Analyst 17 18 5
As % of all permanent IT jobs advertised in Crawley 2.53% 1.80% 0.59%
As % of the Job Titles category 2.72% 1.85% 0.61%
Number of salaries quoted 17 18 4
Crawley median annual salary £30,000 £28,000 £27,500
Median salary % change year-on-year +7.14% +1.82% -50.00%
West Sussex median annual salary £26,000 £25,000 £22,750
% change year-on-year +4.00% +9.89% -30.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Crawley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Crawley
Permanent vacancies in Crawley with a recognized job title 626 974 825
% of permanent IT jobs with a recognized job title 93.02% 97.40% 97.52%
Number of salaries quoted 551 930 730
Crawley median annual salary £42,500 £47,500 £45,000
Median salary % change year-on-year -10.53% +5.56% +5.88%
10th Percentile £26,750 £27,000 £26,250
90th Percentile £57,500 £63,875 £60,000
West Sussex median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +6.25%

Service Analyst
Job Vacancy Trend in Crawley

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in Crawley.

Job vacancy trend for Service Analyst in Crawley

Service Analyst
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Crawley.

Salary trend for Service Analyst in Crawley

Service Analyst Skill Set
Top 22 Co-occurring IT Skills in Crawley

For the 6 months to 24 November 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Crawley region featuring Service Analyst in the job title.

1 16 (94.12%) Microsoft
1 16 (94.12%) Active Directory
2 15 (88.24%) Office 365
2 15 (88.24%) ITIL
2 15 (88.24%) Windows
3 10 (58.82%) CRM
3 10 (58.82%) SharePoint
3 10 (58.82%) A+ Certification
3 10 (58.82%) Dynamics CRM
3 10 (58.82%) Windows Server 2012
4 5 (29.41%) Remote Desktop
4 5 (29.41%) Exchange Server 2010
4 5 (29.41%) Incident Management
4 5 (29.41%) IP Telephony
4 5 (29.41%) Windows Server
4 5 (29.41%) Citrix
4 5 (29.41%) MS Exchange
4 5 (29.41%) DHCP
4 5 (29.41%) DNS
4 5 (29.41%) Service Management
5 3 (17.65%) SEO
6 1 (5.88%) Microsoft Office

Service Analyst Skill Set
Co-occurring IT Skills in Crawley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (58.82%) SharePoint
2 5 (29.41%) Exchange Server 2010
2 5 (29.41%) MS Exchange
Applications
1 1 (5.88%) Microsoft Office
Business Applications
1 10 (58.82%) Dynamics CRM
Cloud Services
1 15 (88.24%) Office 365
Communications & Networking
1 5 (29.41%) DHCP
1 5 (29.41%) DNS
1 5 (29.41%) IP Telephony
1 5 (29.41%) Remote Desktop
Operating Systems
1 15 (88.24%) Windows
2 10 (58.82%) Windows Server 2012
3 5 (29.41%) Windows Server
Processes & Methodologies
1 15 (88.24%) ITIL
2 10 (58.82%) CRM
3 5 (29.41%) Incident Management
3 5 (29.41%) Service Management
4 3 (17.65%) SEO
Qualifications
1 10 (58.82%) A+ Certification
System Software
1 16 (94.12%) Active Directory
Vendors
1 16 (94.12%) Microsoft
2 5 (29.41%) Citrix