Customer Service Jobs in Crawley

Customer Service
West Sussex > Crawley

The table below provides summary statistics for permanent job vacancies advertised in Crawley requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 30 May 2025, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 12 22 29
Rank change year-on-year +10 +7 +15
Permanent jobs citing Customer Service 7 12 15
As % of all permanent jobs advertised in Crawley 9.46% 6.19% 6.02%
As % of the Processes & Methodologies category 9.46% 6.78% 6.20%
Number of salaries quoted 6 8 5
10th Percentile - £37,425 £34,900
25th Percentile £36,250 £48,375 £43,750
Median annual salary (50th Percentile) £38,750 £91,250 £47,500
Median % change year-on-year -57.53% +92.11% +75.93%
75th Percentile £43,063 £132,500 £53,750
90th Percentile £50,625 £140,000 £57,500
West Sussex median annual salary £39,000 £34,000 £55,000
% change year-on-year +14.71% -38.18% +57.14%

All Process and Methodology Skills
Crawley

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Crawley.

Permanent vacancies with a requirement for process or methodology skills 74 177 242
As % of all permanent jobs advertised in Crawley 100.00% 91.24% 97.19%
Number of salaries quoted 45 90 113
10th Percentile £31,250 £28,500 £41,400
25th Percentile £36,250 £42,500 £50,000
Median annual salary (50th Percentile) £45,000 £55,000 £62,500
Median % change year-on-year -18.18% -12.00% +13.64%
75th Percentile £50,000 £67,500 £68,750
90th Percentile £65,750 £72,500 £87,000
West Sussex median annual salary £53,500 £55,000 £55,500
% change year-on-year -2.73% -0.90% +0.91%

Customer Service
Job Vacancy Trend in Crawley

Job postings citing Customer Service as a proportion of all IT jobs advertised in Crawley.

Job vacancy trend for Customer Service in Crawley

Customer Service
Salary Trend in Crawley

3-month moving average salary quoted in jobs citing Customer Service in Crawley.

Salary trend for Customer Service in Crawley

Customer Service
Salary Histogram in Crawley

Salary distribution for jobs citing Customer Service in Crawley over the 6 months to 30 May 2025.

Salary histogram for Customer Service in Crawley

Customer Service
Co-occurring Skills and Capabilities in Crawley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (14.29%) SAP S/4HANA
Cloud Services
1 1 (14.29%) Azure
1 1 (14.29%) Entra ID
1 1 (14.29%) Microsoft 365
Communications & Networking
1 1 (14.29%) LAN
1 1 (14.29%) WAN
1 1 (14.29%) Wireless
1 1 (14.29%) WLAN
General
1 5 (71.43%) Social Skills
2 3 (42.86%) Electronics
2 3 (42.86%) Military
Job Titles
1 3 (42.86%) Field Engineer
1 3 (42.86%) Field Service Engineer
2 2 (28.57%) Support Specialist
3 1 (14.29%) 3rd Line Engineer
3 1 (14.29%) Applications Specialist
3 1 (14.29%) Applications Support
3 1 (14.29%) Applications Support Specialist
3 1 (14.29%) ERP Specialist
3 1 (14.29%) ERP Support
Libraries, Frameworks & Software Standards
1 1 (14.29%) EDI
Miscellaneous
1 2 (28.57%) iPhone
Operating Systems
1 3 (42.86%) Windows
2 1 (14.29%) Apple iOS
2 1 (14.29%) Mac OS
2 1 (14.29%) Windows 10
Processes & Methodologies
1 4 (57.14%) Continuous Improvement
2 3 (42.86%) Control Theory
3 2 (28.57%) Malware Detection/Protection
3 2 (28.57%) Vulnerability Management
4 1 (14.29%) Change Management
4 1 (14.29%) ERP
4 1 (14.29%) ITIL
4 1 (14.29%) Problem Management
4 1 (14.29%) Root Cause Analysis
4 1 (14.29%) Service Delivery
4 1 (14.29%) Time Management
Qualifications
1 3 (42.86%) SC Cleared
1 3 (42.86%) Security Cleared
System Software
1 1 (14.29%) Active Directory
Systems Management
1 1 (14.29%) Microsoft Intune
Vendors
1 1 (14.29%) Apple
1 1 (14.29%) Microsoft
1 1 (14.29%) SAP