Period
to 24 January 2021

The median annual salary for a Service Analyst was £30,000 in advertised job vacancies in West Sussex during the 6 months to 24 January 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
South East > West Sussex
6 months to
24 Jan 2021
Same period 2020 Same period 2019
Rank 84 82 122
Rank change year-on-year -2 +40 -25
Permanent jobs requiring a Service Analyst 24 55 37
As % of all permanent jobs advertised in West Sussex 2.07% 2.56% 1.47%
As % of the Job Titles category 2.11% 2.65% 1.53%
Number of salaries quoted 17 35 34
Median annual salary £30,000 £30,000 £24,000
Median salary % change year-on-year - +25.00% -12.73%
10th Percentile £20,900 £20,200 £21,250
90th Percentile £38,950 £48,750 £32,200
South East median annual salary £28,000 £27,000 £25,000
% change year-on-year +3.70% +8.00% +4.17%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Sussex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Sussex
Permanent vacancies in West Sussex with a recognized job title 1,135 2,077 2,425
% of permanent IT jobs with a recognized job title 97.93% 96.65% 96.50%
Number of salaries quoted 866 1,719 2,162
Median annual salary £55,000 £47,500 £50,000
Median salary % change year-on-year +15.79% -5.00% +11.11%
10th Percentile £30,000 £27,500 £27,000
90th Percentile £71,250 £68,750 £73,750
South East median annual salary £50,000 £49,000 £47,500
% change year-on-year +2.04% +3.16% +5.56%

Service Analyst
Job Vacancy Trend in West Sussex

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in West Sussex.

Job vacancy trend for Service Analyst in West Sussex

Service Analyst
Salary Trend in West Sussex

3-month moving average salary quoted in jobs citing Service Analyst in West Sussex.

Salary trend for Service Analyst in West Sussex

Service Analyst
Salary Histogram in West Sussex

Salary distribution for jobs citing Service Analyst in West Sussex over the 6 months to 24 January 2021.

Salary histogram for Service Analyst in West Sussex

Service Analyst
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the West Sussex region over the 6 months to 24 January 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Burgess Hill +13 9 - -
Horsham +15 8 £31,500 +53.66%
Worthing +7 3 £26,250 -38.24% 1
Crawley -1 2 £30,000 +15.38%
Service Analyst
South East

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in West Sussex

For the 6 months to 24 January 2021, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Sussex region featuring Service Analyst in the job title.

1 19 (79.17%) Windows
2 16 (66.67%) Windows 10
3 14 (58.33%) Microsoft
4 13 (54.17%) ITIL
4 13 (54.17%) Time Management
5 12 (50.00%) Office 365
6 10 (41.67%) Active Directory
6 10 (41.67%) SLA
6 10 (41.67%) Problem-Solving
7 9 (37.50%) Digital Economy
7 9 (37.50%) GDPR
8 8 (33.33%) Wealth Management
9 7 (29.17%) TCP/IP
9 7 (29.17%) Telecoms
10 4 (16.67%) Driving Licence
10 4 (16.67%) Games
11 3 (12.50%) Microsoft Office
11 3 (12.50%) Analytical Skills
12 2 (8.33%) Blue Prism
12 2 (8.33%) Robotic Automation
12 2 (8.33%) Robotic Process Automation
12 2 (8.33%) Business Transformation
12 2 (8.33%) Mathematics
12 2 (8.33%) ITIL V3
12 2 (8.33%) MCP
12 2 (8.33%) MCSA
12 2 (8.33%) Microsoft Excel
12 2 (8.33%) MS Visio
12 2 (8.33%) Project Management
12 2 (8.33%) Microsoft Certification

Service Analyst Skill Set
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.17%) Exchange Server 2013
Applications
1 3 (12.50%) Microsoft Office
2 2 (8.33%) Microsoft Excel
2 2 (8.33%) Microsoft PowerPoint
2 2 (8.33%) MS Visio
Cloud Services
1 12 (50.00%) Office 365
Communications & Networking
1 7 (29.17%) TCP/IP
2 1 (4.17%) Internet
2 1 (4.17%) Intranet
2 1 (4.17%) LAN
2 1 (4.17%) Remote Desktop
2 1 (4.17%) WAN
2 1 (4.17%) Wireless
General
1 9 (37.50%) Digital Economy
2 7 (29.17%) Telecoms
3 4 (16.67%) Games
4 2 (8.33%) Finance
Miscellaneous
1 4 (16.67%) Driving Licence
2 3 (12.50%) Analytical Skills
3 1 (4.17%) Management Information System
3 1 (4.17%) Self-Motivation
3 1 (4.17%) Smartphone
Operating Systems
1 19 (79.17%) Windows
2 16 (66.67%) Windows 10
Processes & Methodologies
1 13 (54.17%) ITIL
1 13 (54.17%) Time Management
2 10 (41.67%) Problem-Solving
3 8 (33.33%) Wealth Management
4 2 (8.33%) Business Transformation
4 2 (8.33%) ITIL V3
4 2 (8.33%) Mathematics
4 2 (8.33%) Proactive Monitoring
4 2 (8.33%) Project Management
4 2 (8.33%) Risk Assessment
4 2 (8.33%) Robotic Automation
4 2 (8.33%) Robotic Process Automation
4 2 (8.33%) Workflow
5 1 (4.17%) Computer Science
5 1 (4.17%) Due Diligence
5 1 (4.17%) Incident Management
5 1 (4.17%) ITSM
5 1 (4.17%) Service Delivery
5 1 (4.17%) Service Management
5 1 (4.17%) Statistics
Programming Languages
1 1 (4.17%) PowerShell
Qualifications
1 2 (8.33%) A+ Certification
1 2 (8.33%) MCP
1 2 (8.33%) MCSA
1 2 (8.33%) Microsoft Certification
2 1 (4.17%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 10 (41.67%) SLA
2 9 (37.50%) GDPR
System Software
1 10 (41.67%) Active Directory
Vendors
1 14 (58.33%) Microsoft
2 2 (8.33%) Blue Prism
3 1 (4.17%) Google