Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Derby with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
Derbyshire > Derby
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 34 48 69
Rank change year-on-year +14 +21 -7
Permanent jobs citing Service Management 31 14 8
As % of all permanent IT jobs advertised in Derby 6.60% 2.81% 1.26%
As % of the Processes & Methodologies category 7.36% 3.23% 1.41%
Number of salaries quoted 26 18 4
Derby median annual salary £50,000 £45,000 £40,602
Median salary % change year-on-year +11.11% +10.83% -57.82%
10th Percentile £25,500 £33,500 £23,919
90th Percentile £57,500 £56,750 £42,308
Derbyshire median annual salary £50,000 £37,500 £40,602
% change year-on-year +33.33% -7.64% -47.61%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Derby with a requirement for process or methodology skills.

All Process and Methodology Skills
Derby
Permanent vacancies with a requirement for process or methodology skills 421 434 568
As % of all permanent IT jobs advertised in Derby 89.57% 86.97% 89.31%
Number of salaries quoted 310 360 494
Derby median annual salary £40,000 £37,500 £37,500
Median salary % change year-on-year +6.67% - -
10th Percentile £23,000 £23,950 £22,500
90th Percentile £61,000 £55,000 £55,000
Derbyshire median annual salary £37,500 £37,500 £37,500

Service Management
Job Vacancy Trend in Derby

Job postings citing Service Management as a percentage of all IT jobs advertised in Derby.

Job vacancy trend for Service Management in Derby

Service Management
Salary Trend in Derby

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Derby.

Salary trend for Service Management in Derby

Service Management
Salary Histogram in Derby

The salary distribution of IT jobs citing Service Management in Derby over the 6 months to 23 November 2017.

Salary histogram for Service Management in Derby

For the 6 months to 23 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Derby region with a requirement for Service Management.

1 19 (61.29%) ITIL
2 17 (54.84%) SQL
3 12 (38.71%) Finance
4 11 (35.48%) XML Messaging
4 11 (35.48%) SOAP
4 11 (35.48%) XML
4 11 (35.48%) Degree
4 11 (35.48%) JIRA
4 11 (35.48%) Vietnamese Language
4 11 (35.48%) Integration Testing
4 11 (35.48%) SC Cleared
4 11 (35.48%) Security Cleared
4 11 (35.48%) SoapUI
4 11 (35.48%) Functional Testing
4 11 (35.48%) Relational Database
4 11 (35.48%) Customer Requirements
4 11 (35.48%) Scenario Testing
5 10 (32.26%) Oracle
5 10 (32.26%) ITSM
6 7 (22.58%) Service Delivery
7 6 (19.35%) Change Management
7 6 (19.35%) Agile Software Development
8 5 (16.13%) Oracle EBS
8 5 (16.13%) CRM
9 4 (12.90%) Microsoft
9 4 (12.90%) Northgate
9 4 (12.90%) IaaS
9 4 (12.90%) Target Operating Model
9 4 (12.90%) SaaS
9 4 (12.90%) PaaS

Service Management
Co-occurring IT Skills in Derby by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 5 (16.13%) Oracle EBS
2 3 (9.68%) Oracle Financials
3 1 (3.23%) Northgate Housing
Cloud Services
1 4 (12.90%) IaaS
1 4 (12.90%) PaaS
1 4 (12.90%) SaaS
2 1 (3.23%) Amazon AWS
2 1 (3.23%) Microsoft Azure
Database & Business Intelligence
1 11 (35.48%) Relational Database
Development Applications
1 11 (35.48%) JIRA
1 11 (35.48%) SoapUI
General
1 12 (38.71%) Finance
2 11 (35.48%) Vietnamese Language
3 1 (3.23%) Manufacturing
Job Titles
1 15 (48.39%) Analyst
2 11 (35.48%) Senior Analyst
2 11 (35.48%) Senior Test Analyst
2 11 (35.48%) Test Analyst
3 5 (16.13%) Service Manager
4 4 (12.90%) Applications Support
4 4 (12.90%) Delivery Manager
4 4 (12.90%) IT Manager
4 4 (12.90%) Junior
4 4 (12.90%) Junior Service Manager
4 4 (12.90%) Junior Services Delivery Manager
4 4 (12.90%) SC Cleared Test Analyst
4 4 (12.90%) Services Delivery Manager
5 3 (9.68%) Business Manager
5 3 (9.68%) Business Systems Manager
5 3 (9.68%) Systems Manager
6 1 (3.23%) Applications Manager
6 1 (3.23%) Head of IT
6 1 (3.23%) IT Services Manager
6 1 (3.23%) Support Manager
Libraries, Frameworks & Software Standards
1 11 (35.48%) SOAP
1 11 (35.48%) XML
1 11 (35.48%) XML Messaging
Miscellaneous
1 3 (9.68%) Enterprise Software
Operating Systems
1 3 (9.68%) Windows
1 3 (9.68%) Windows 10
1 3 (9.68%) Windows 7
1 3 (9.68%) Windows 8
1 3 (9.68%) Windows Server
1 3 (9.68%) Windows Server 2008
1 3 (9.68%) Windows Server 2012
Processes & Methodologies
1 19 (61.29%) ITIL
2 11 (35.48%) Customer Requirements
2 11 (35.48%) Functional Testing
2 11 (35.48%) Integration Testing
2 11 (35.48%) Scenario Testing
3 10 (32.26%) ITSM
4 7 (22.58%) Service Delivery
5 6 (19.35%) Agile Software Development
5 6 (19.35%) Change Management
6 5 (16.13%) CRM
7 4 (12.90%) Target Operating Model
8 3 (9.68%) Demand Management
8 3 (9.68%) Information Security
8 3 (9.68%) Scrum
9 2 (6.45%) Incident Management
9 2 (6.45%) Performance Management
9 2 (6.45%) Problem Management
9 2 (6.45%) Root Cause Analysis
9 2 (6.45%) Stakeholder Management
9 2 (6.45%) Supplier Management
Programming Languages
1 17 (54.84%) SQL
2 3 (9.68%) PowerShell
2 3 (9.68%) T-SQL
2 3 (9.68%) VB
2 3 (9.68%) VBScript
Qualifications
1 11 (35.48%) Degree
1 11 (35.48%) SC Cleared
1 11 (35.48%) Security Cleared
2 1 (3.23%) A+ Certification
Quality Assurance & Compliance
1 2 (6.45%) SLA
System Software
1 3 (9.68%) Active Directory
Systems Management
1 3 (9.68%) SCCM
1 3 (9.68%) SCOM
1 3 (9.68%) WMI
1 3 (9.68%) WSUS
2 1 (3.23%) Systems Management Server (SMS)
Vendors
1 10 (32.26%) Oracle
2 4 (12.90%) Microsoft
2 4 (12.90%) Northgate
3 3 (9.68%) Remedy
3 3 (9.68%) Wyse
4 1 (3.23%) Capita