Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Derby with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
Derbyshire > Derby
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 38 38 55
Rank change year-on-year 0 +17 +10
Permanent jobs citing Service Delivery 28 24 22
As % of all permanent IT jobs advertised in Derby 6.05% 4.81% 3.42%
As % of the Processes & Methodologies category 6.71% 5.54% 3.86%
Number of salaries quoted 25 15 30
Derby median annual salary £20,000 £35,000 £35,000
Median salary % change year-on-year -42.86% - -12.50%
Derbyshire median annual salary £30,500 £35,000 £35,000
% change year-on-year -12.86% - -30.00%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Derby with a requirement for process or methodology skills.

All Process and Methodology Skills
Derby
Permanent vacancies with a requirement for process or methodology skills 417 433 570
As % of all permanent IT jobs advertised in Derby 90.06% 86.77% 88.65%
Number of salaries quoted 307 356 495
Derby median annual salary £40,000 £37,500 £37,500
Median salary % change year-on-year +6.67% - -
10th Percentile £23,000 £23,750 £22,500
90th Percentile £61,000 £55,000 £55,000
Derbyshire median annual salary £37,500 £37,500 £37,500

Service Delivery
Job Vacancy Trend in Derby

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Derby.

Job vacancy trend for Service Delivery in Derby

Service Delivery
Salary Trend in Derby

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Derby.

Salary trend for Service Delivery in Derby

Service Delivery
Salary Histogram in Derby

The salary distribution of IT jobs citing Service Delivery in Derby over the 6 months to 19 November 2017.

Salary histogram for Service Delivery in Derby

For the 6 months to 19 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Derby region with a requirement for Service Delivery.

1 20 (71.43%) ITIL
2 13 (46.43%) Network Monitoring
2 13 (46.43%) Analytical Skills
2 13 (46.43%) Data Centre
2 13 (46.43%) Ticket Management
2 13 (46.43%) MPLS
2 13 (46.43%) Microsoft Office
2 13 (46.43%) Broadband
2 13 (46.43%) Time Management
2 13 (46.43%) iPhone
2 13 (46.43%) SolarWinds
2 13 (46.43%) Network Management
2 13 (46.43%) Continuous Improvement
3 7 (25.00%) Finance
3 7 (25.00%) Service Management
4 6 (21.43%) ITSM
5 5 (17.86%) CRM
6 4 (14.29%) Oracle
6 4 (14.29%) Risk Management
6 4 (14.29%) Change Control
6 4 (14.29%) SaaS
6 4 (14.29%) PaaS
6 4 (14.29%) IaaS
6 4 (14.29%) Presales
7 3 (10.71%) Project Management
7 3 (10.71%) PRINCE2 Certification
7 3 (10.71%) PRINCE2
8 2 (7.14%) SLA
8 2 (7.14%) Disaster Recovery
8 2 (7.14%) Firewall

Service Delivery
Co-occurring IT Skills in Derby by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 13 (46.43%) Microsoft Office
Business Applications
1 2 (7.14%) Oracle EBS
Cloud Services
1 4 (14.29%) IaaS
1 4 (14.29%) PaaS
1 4 (14.29%) SaaS
Communications & Networking
1 13 (46.43%) Broadband
1 13 (46.43%) MPLS
2 2 (7.14%) Firewall
3 1 (3.57%) DMZ
3 1 (3.57%) Network Security
3 1 (3.57%) Wireless
Database & Business Intelligence
1 1 (3.57%) Crystal Reports
1 1 (3.57%) SQL Server
1 1 (3.57%) SQL Server Reporting Services
General
1 7 (25.00%) Finance
Job Titles
1 16 (57.14%) Analyst
2 14 (50.00%) ITIL Service Analyst
2 14 (50.00%) Service Analyst
3 13 (46.43%) ITIL Service Desk Analyst
3 13 (46.43%) Service Desk Analyst
3 13 (46.43%) Service Desk Support
3 13 (46.43%) Service Desk Support Analyst
4 4 (14.29%) Delivery Manager
4 4 (14.29%) Junior
4 4 (14.29%) Junior Service Manager
4 4 (14.29%) Junior Services Delivery Manager
4 4 (14.29%) Project Manager
4 4 (14.29%) Service Manager
4 4 (14.29%) Services Delivery Manager
5 1 (3.57%) Architect
5 1 (3.57%) Business Analyst
5 1 (3.57%) Head of Infrastructure
5 1 (3.57%) Head of IT Infrastructure
5 1 (3.57%) Head of Service Management
5 1 (3.57%) IT Analyst
Libraries, Frameworks & Software Standards
1 1 (3.57%) Web Services
Miscellaneous
1 13 (46.43%) Analytical Skills
1 13 (46.43%) Data Centre
1 13 (46.43%) iPhone
Processes & Methodologies
1 20 (71.43%) ITIL
2 13 (46.43%) Continuous Improvement
2 13 (46.43%) Network Management
2 13 (46.43%) Network Monitoring
2 13 (46.43%) Ticket Management
2 13 (46.43%) Time Management
3 7 (25.00%) Service Management
4 6 (21.43%) ITSM
5 5 (17.86%) CRM
6 4 (14.29%) Change Control
6 4 (14.29%) Presales
6 4 (14.29%) Risk Management
7 3 (10.71%) PRINCE2
7 3 (10.71%) Project Management
8 2 (7.14%) Business Continuity
8 2 (7.14%) Disaster Recovery
8 2 (7.14%) Information Security
8 2 (7.14%) Performance Management
8 2 (7.14%) Problem Management
8 2 (7.14%) Root Cause Analysis
Programming Languages
1 1 (3.57%) SQL
Qualifications
1 3 (10.71%) PRINCE2 Certification
2 1 (3.57%) CCNP
2 1 (3.57%) Cisco Certification
2 1 (3.57%) CISSP
2 1 (3.57%) Microsoft Certification
2 1 (3.57%) Security Cleared
Quality Assurance & Compliance
1 2 (7.14%) GDPR
1 2 (7.14%) SLA
2 1 (3.57%) Cyber Essentials
Vendors
1 13 (46.43%) SolarWinds
2 4 (14.29%) Oracle
3 1 (3.57%) Capita
3 1 (3.57%) Cisco
3 1 (3.57%) Microsoft