Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Dorset with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
South West > Dorset
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 93 99 68
Rank change year-on-year +6 -31 +22
Permanent jobs citing Service Delivery 11 8 58
As % of all permanent IT jobs advertised in Dorset 0.97% 0.74% 3.95%
As % of the Processes & Methodologies category 1.13% 0.87% 4.56%
Number of salaries quoted 9 6 38
Dorset median annual salary £47,500 £27,500 £50,000
Median salary % change year-on-year +72.73% -45.00% +5.26%
10th Percentile £40,250 £26,125 £36,250
90th Percentile £55,000 £40,625 £61,375
South West median annual salary £45,000 £40,000 £40,500
% change year-on-year +12.50% -1.23% +8.00%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Dorset with a requirement for process or methodology skills.

All Process and Methodology Skills
Dorset
Permanent vacancies with a requirement for process or methodology skills 971 923 1273
As % of all permanent IT jobs advertised in Dorset 85.78% 85.62% 86.78%
Number of salaries quoted 850 815 967
Dorset median annual salary £37,500 £37,500 £37,000
Median salary % change year-on-year - +1.35% -1.33%
10th Percentile £26,250 £25,450 £22,500
90th Percentile £55,000 £62,500 £51,250
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +3.90%

Service Delivery
Job Vacancy Trend in Dorset

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Dorset.

Job vacancy trend for Service Delivery in Dorset

Service Delivery
Salary Trend in Dorset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Dorset.

Salary trend for Service Delivery in Dorset

Service Delivery
Salary Histogram in Dorset

The salary distribution of IT jobs citing Service Delivery in Dorset over the 6 months to 23 November 2017.

Salary histogram for Service Delivery in Dorset

Service Delivery
Job Locations in Dorset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Dorset region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bournemouth +15 6 £47,500 +22.58% 2
Poole -11 2 £45,000 +64.38%
Service Delivery
South West

For the 6 months to 23 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Dorset region with a requirement for Service Delivery.

1 8 (72.73%) ITIL
1 8 (72.73%) Agile Software Development
1 8 (72.73%) Incident Management
1 8 (72.73%) Problem Management
2 7 (63.64%) Office 365
2 7 (63.64%) VMware
3 6 (54.55%) VoIP
3 6 (54.55%) Citrix
3 6 (54.55%) Service Management
3 6 (54.55%) ServiceNow
3 6 (54.55%) ITIL Foundation Certificate
3 6 (54.55%) VMware Infrastructure
3 6 (54.55%) People Management
3 6 (54.55%) Microsoft Azure
3 6 (54.55%) QA
4 4 (36.36%) Performance Measurement
4 4 (36.36%) Operations Management
4 4 (36.36%) Coaching
5 2 (18.18%) Change Management
5 2 (18.18%) Finance
5 2 (18.18%) Advertising
5 2 (18.18%) User Experience
5 2 (18.18%) Analytical Skills
5 2 (18.18%) Dynatrace
5 2 (18.18%) Matrix Management
5 2 (18.18%) Splunk
5 2 (18.18%) Continuous Improvement
5 2 (18.18%) Matrix Organization
6 1 (9.09%) Windows Server
6 1 (9.09%) Windows

Service Delivery
Co-occurring IT Skills in Dorset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (9.09%) MS Exchange
Cloud Services
1 7 (63.64%) Office 365
2 6 (54.55%) Microsoft Azure
Communications & Networking
1 6 (54.55%) VoIP
Database & Business Intelligence
1 1 (9.09%) SQL Server
General
1 2 (18.18%) Advertising
1 2 (18.18%) Finance
Job Titles
1 6 (54.55%) Head of IT
2 4 (36.36%) Head of Delivery
2 4 (36.36%) Head of Service Delivery
2 4 (36.36%) Head of Service Management
2 4 (36.36%) Service Manager
3 2 (18.18%) Delivery Manager
3 2 (18.18%) Incident Manager
3 2 (18.18%) Major Incident Manager
3 2 (18.18%) Service Operations Manager
3 2 (18.18%) Services Delivery Manager
4 1 (9.09%) Infrastructure Engineer
Miscellaneous
1 2 (18.18%) Analytical Skills
1 2 (18.18%) User Experience
Operating Systems
1 1 (9.09%) Windows
1 1 (9.09%) Windows Server
Processes & Methodologies
1 8 (72.73%) Agile Software Development
1 8 (72.73%) Incident Management
1 8 (72.73%) ITIL
1 8 (72.73%) Problem Management
2 6 (54.55%) People Management
2 6 (54.55%) Service Management
3 4 (36.36%) Coaching
3 4 (36.36%) Operations Management
3 4 (36.36%) Performance Measurement
4 2 (18.18%) Change Management
4 2 (18.18%) Continuous Improvement
4 2 (18.18%) Matrix Management
4 2 (18.18%) Matrix Organization
Qualifications
1 6 (54.55%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (54.55%) QA
System Software
1 6 (54.55%) VMware Infrastructure
Vendors
1 7 (63.64%) VMware
2 6 (54.55%) Citrix
2 6 (54.55%) ServiceNow
3 2 (18.18%) Dynatrace
3 2 (18.18%) Splunk