1 to 25 of 105 Service Delivery Jobs in the South West

contact the recruiter directly. About the job Job summary Can you deliver high-quality IT services, build strong stakeholder relationships, and drive continual service improvement and manage service level agreements? Do you have the skills and experience to manage service performance, resolve complex issues, and ensure excellent … customer outcomes? Have yousuccessfully managed IT services and supplier-delivered contracts, working collaboratively with stakeholders to drive service performance, deliver measurable improvements, and ensure effective day-to-day service delivery? If so, we'd love to hear from you! As a Service Delivery Manager ...

Summary: As part of our continued expansion, Xerox IT Services requires an IT Service Delivery Manager to join our Client focus team. The IT Service Delivery Manager has overall responsibility for the IT service desk function responsibility for our client including all engineer resource development … well as the responsibility of customer major incidents, problem management, service requests and change requests & Capacity/Release management, Risk Management, Continual Service Improvement. The primary function of the role is to work alongside the Service Desk Manager to manage the day to day running ...

Head of Service Delivery Bristol Up to £60k We are partnering with an established service-led organisation to recruit a commercially minded, customer-focused Head of Service Delivery . This high-impact leadership role offers the opportunity to shape service strategy, inspire high-performing … teams and deliver excellent outcomes across a portfolio of managed service contracts. Reporting to a senior leader, you will own the vision, strategy and operational performance of the Service Delivery function. You will ensure service commitments are achieved, strengthen client relationships and build a culture ...

Operations Manager/Service Delivery Manager Lead high-performing operational teams, develop managers and turn performance insight into measurable service improvement. This senior leadership opportunity offers meaningful operational impact within a major transformation programme, with hybrid and flexible working supported. If youve also worked in the following … roles, wed also like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role is officially known within the organisation as a Delivery & Performance Lead Successful candidates can expect ...

Operations Manager/Service Delivery Manager Lead high-performing operational teams, develop managers and turn performance insight into measurable service improvement. This senior leadership opportunity offers meaningful operational impact within a major transformation programme, with hybrid and flexible working supported. If youve also worked in the following … roles, wed also like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role is officially known within the organisation as a Delivery & Performance Lead Successful candidates can expect ...

Head of Service Delivery – HR & Payroll Swindon, Newport, or Stockton-on-Tees – flexible and hybrid working options Band G - £67,383 We are in an exciting period of transformation that will shape the future of shared services across government. Through the introduction of new technology platforms, service … deliver services to provide a seamless and digital-first customer experience. During this period of transformation, the roles will evolve to include the delivery of our service to other clients, both existing and/or new. We now have an exciting opportunity within Service Delivery ...

reward those who display and foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description Roles & Responsibilities Service Transition & Operational Readiness:Support new service onboarding, service acceptance, transition into BAU support. Customer Management:Handle customer escalations, issues, problems, risks, and service requirements, acting as the primary point of contact and trusted advisor. Governance:Chair operational and service governance forums, driving actions, decisions and continual improvement across multiple stakeholders. Operational Management: Managing competing priorities across operational support and project delivery. Supplier Management: Coordinate internal and third-party delivery partners ...

Senior Service Architect Location: Bristol Job Type: Permanent, Hybrid, Full time Salary: Up to £80k + bonus + benefits We’re looking for a Senior Service Consultant/Service Architect to join a specialist Service Consultancy team, working closely with MoD customers across major bids , service design and technology transformation. This is a highly client-facing role where you’ll act as an SME across service architecture, service management and service delivery, helping translate complex customer requirements into practical, deliverable solutions. Key responsibilities Support and shape ...

Service Delivery Coordinator Location: Swindon (Onsite) Salary: £12.98 - £16.83 per hour (dependent on experience) Contract: Temporary to Permanent Hours: 40 hours per week Are you a highly organised and customer-focused professional looking to develop your career? Our client is seeking aprofessional to join their team in Swindon. … This is an excellent opportunity to work within a fast-paced operational environment, supporting service delivery, stakeholder relationships, and continuous improvement initiatives. The Role As a Service Delivery Coordinator professional, you will play a key role in maintaining strong relationships with both internal and external clients ...

Service Delivery Coordinator Location: Swindon (Onsite) Salary: £12.98 - £16.83 per hour (dependent on experience) Contract: Temporary to Permanent Hours: 40 hours per week Are you a highly organised and customer-focused professional looking to develop your career? Our client is seeking aprofessional to join their team in Swindon. … This is an excellent opportunity to work within a fast-paced operational environment, supporting service delivery, stakeholder relationships, and continuous improvement initiatives. The Role As a Service Delivery Coordinator professional, you will play a key role in maintaining strong relationships with both internal and external clients ...

Service Management Analyst Up to £36,000 | Poole, Dorset | Hybrid, 4 days per week in the office What if your job wasn't just to resolve the next issue... but to help stop it happening again? If you enjoy looking beyond individual tickets, spotting patterns, understanding why problems keep … great next step. You'll join a technology business providing complex software solutions to customers across the UK, working at the heart of its Service Management function. This isn't traditional 1st or 2nd line IT support. It's about understanding how services are performing, identifying where they ...

Join JPMorganChase’s Instrument Reference Data (IRD) Service Delivery Team as a Senior Associate and help shape how we deliver trusted instrument data to our global subscribers across Securities Services, Markets, and Asset & Wealth Management. As a Service Delivery Manager within IRD Service Delivery … deliver integrated, client-focused outcomes. Own the end-to-end governance agenda for the businesses supported, setting the standard for transparency, accountability, and service quality. Required qualifications, capabilities, and skills Experience in Financial Services, ideally in Project Management/Relationship Management, Service Delivery, or Data Management. Proven ...

Title: IT Service ManagerLocation: Bristol, GloucestershireCompensation: Competitive + BenefitsRole Type: Full time/Permanent Role ID: SF74843Shape the future of aviation technology while delivering services that keep critical operations runningAt Babcock, we're working to create a safe and secure world, together. If you join us, you can play … your part as an IT Service Manager at The Bristol Technology Centre, near Bristol, Gloucestershire. The roleAs an IT Service Manager, you'll be the single point of accountability for end-to-end IT service delivery to a key aviation customer. This is a highly visible ...

naval operations through cutting-edge autonomous technologies. We have an exciting opportunity for a Head of Autonomous & Complex Systems Services to lead the delivery and future development of support services for one of the UK's most innovative defence programmes. This is a highly visible role within our Underwater … Systems Business Line, offering the opportunity to influence both current service delivery and the long-term strategy for autonomous and 'As a Service' maritime services. As Head of Autonomous & Complex Systems Services, you will take ownership of the UK MMCM In-Service Support (ISS) contracts while ...

+ Bonus + Excellent Benefits We're looking for an experienced Head of IT to lead technology operations, cyber security and service delivery within a successful professional services organisation. This role requires proven IT leadership experience within a professional services environment and hands-on experience operating within … These are essential requirements. Reporting to the Chief Technology Officer, the PS Head of IT will lead a talented team responsible for IT operations, service delivery and project management, ensuring colleagues have access to secure, reliable and high-performing technology services. You'll also play a key role ...

candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Service Manager Retail (MAT Cover) Salary: Up to £40,000 - £48,000 per annum + Bonus London/Swindon Hybrid Edenred Payment Solutions(EPS) is a leading … anElectronic Money Institution regulated by the FCA in the UK and by the National Bank of Belgium in Europe. Were looking for a Service Managerto work withclients within thePrepaid Retail&Travelvertical, reporting to theStrategic Service Managerand working closely withthe EPS and widerEdenredteams. The Service ManagerforRetailis a keymemberof ...

Title: Service Operations Manager - 2nd Line/Applications Job Function: Service Job Location: GBR Devon Cornwall Police HQ Salary: Competitive The successful candidate must be eligible for, and able to obtain and maintain NPPV3 police vetting. About the role Join a team delivering critical IT services that support … high-performing end user technology and applications. You'll lead a skilled second-line support team, driving the resolution of complex technical issues, improving service performance, and building trusted relationships with customers, stakeholders, and technology partners. Working at the heart of a fast-paced operational environment, you'll play ...

Bristol that are recruiting for a new Helpdesk Manager, The Helpdesk Manager is responsible for leading and managing the Helpdesk function, ensuring the delivery of efficient, responsive, and high-quality technical support to all users. The role oversees the day-to-day operation of the Helpdesk, manages service … processes, systems, and customer experience, and leads, coaches, and develops the support team to ensure the effective prioritisation and resolution of incidents and service requests. Main Duties: Leadership, Team Management & Development Lead, mentor and manage in-hours and out-of-hours Helpdesk teams, setting clear objectives, responsibilities, KPIs, SLAs ...

exciting opportunity for a Solutions Manager to join them. This role will have a primary focus on leveraging AI technologies to enhance client service delivery and operational efficiency across the firm. The role can be 4 days a week or full time, is permanent, based … demands for greater value, efficiency and certainty from their lawyers, whilst maintaining the highest quality. Secondly, in helping us bring innovative ideas to the delivery of our, or our clients', current and new, services. A significant part of this innovation involves integrating AI technologies throughout our offering. We want ...

leading force in public sector Assurance, providing cutting-edge technical platforms and professional services. We support central government and specialist departments in effectively managing delivery, to achieve their strategic goals. Estates Intelligence offers a compelling market proposition, delivering expertise and solutions to optimise data and information, supporting clients … investment prioritisation. The role is accountable for ensuring that asset information, lifecycle intelligence and estate performance insight are accurate, assured and aligned to operational delivery, contractual outcomes and strategic estate planning. It will help the client move from reactive reporting to proactive decision-making by using condition, performance, risk ...

times annual salary Lead a Strategic Defence Contract We are seeking an experienced and commercially astute Technical Support Services Contract Manager to lead the delivery and governance of a strategically important technical support services contract within the UK defence and national security community. This is a high-profile leadership … role based full-time on-site in Corsham, working directly with customer stakeholders, technical specialists and senior business leaders to ensure the successful delivery of a complex support services contract. The role is responsible for contract performance, customer satisfaction, financial management, governance, risk management and resource planning. Security Requirements ...

Site Reliability Engineering (SRE) Operational Lead to join Capgemini's Cloud & Infrastructure Services (CIS) managed services business. The role is responsible for leading operational service delivery across the SRE managed service, ensuring reliability, availability, governance, and continual service improvement for our clients. Operating within a Cloud … structure, the SRE Operational Lead acts as the operational authority for service performance, driving operational excellence across Incident, Problem, Change, Availability, and Service Level Management. You will work closely with SRE Technical Leads, Architects, SRE Engineers, and other key stakeholders to ensure services meet agreed contractual and operational ...

Centre UK, alongside sterile compounding, and nursing home healthcare services through Pharmaxo. Together, Icon Cancer Centre and Pharmaxo deliver an end-to-end healthcare service for patients and partners across the UK. We're looking for an experienced IT Operations Manager to lead IT operations across our UK business … high-performing IT services across a complex multi-site healthcare environment. The role You'll lead IT operations across the UK, overseeing infrastructure, networks, service delivery, cloud and data centre operations, service desk, platform support, and supplier performance. This role suits a strong operational leader with technical ...

reliable and effective IT support. The Role As a Deskside Analyst, you will act as the primary escalation point for complex IT incidents and service requests that cannot be resolved by the Service Desk. Working both remotely and on-site, you will provide advanced technical support, perform detailed … diagnostics, and ensure issues are resolved efficiently and effectively. You will play a key role in maintaining service reliability, supporting business-critical systems, and delivering a high-quality user experience while adhering to ITIL best practices. Key Responsibilities Act as the main technical escalation point for complex IT incidents ...

clinical support services across multiple sites. This is a key leadership role responsible for improving patient access, overseeing workforce planning and clinical scheduling, driving service improvement, and ensuring patients receive the right care at the right time. What We're Looking For Proven management and leadership experience. Strong people … management, communication and organisational skills. Experience leading service improvement and managing change. Ability to analyse performance data and drive operational improvements. Primary care experience is desirable but not essential. You'll join a progressive, patient-focused organisation where you'll have the opportunity to influence service delivery ...