1 to 25 of 59 Service Delivery Jobs in the South West

Service Delivery Analyst/Customer Success Specialist Bristol (Office Based with Free Parking) Up to £43,000 + Benefits SC Clearance Eligibility Required Join an MSP that's rethinking customer success. Our client delivers Cloud, Cyber Security, Data and Digital Transformation services across public and private sector organisations. … simply reacting to tickets. The focus is on helping customers get more value from their technology, reducing repetitive support activity and driving continuous service improvement. The Role You'll help manage escalations, improve service performance, identify trends and ensure customers receive maximum value from their IT services. ...

About the job. National Highways have an excellent opportunity to join our Operations Directorate as an Assistant Service Delivery Manager. You will oversee the delivery of highway maintenance and repair services across the region. Using your highways skills and knowledge you will ensure that all activities, whether … will need to have no more than 3 points to be considered for this position and during employment. Proactively track and monitor service delivery performance on the assigned Route(s) or contract scope (e.g. DBFO, RTMC), identify performance trends, risks and issues, including the analysis of root causes ...

business community. Please do not contact the recruiter directly. About the job Job summary Can you support and improve SAP-related systems while managing service performance, incidents and stakeholder communication effectively? Do you have experience delivering digital system improvements, managing suppliers and translating technical information into clear business insights … love to hear from you! The HEO Systems Management role is responsible for supporting the delivery, optimisation and technical management of systems and services, with a focus on payment services, system integrations and digital process improvement. This role involves working closely with senior stakeholders, technical teams and external suppliers ...

Service Delivery Manager - Gloucester Join a rapidly growing healthcare service provider managing over 200 contracts across 40 NHS Trusts. Role Summary: Based within Gloucester, you will manage day-to-day service delivery, lead on-site coordinators, and ensure smooth supply chain operations to prevent service delays. You'll work closely with the Regional Service Delivery Manager and Operations Director. Key Responsibilities: Manage supply chain and subcontractors proactively Act as main contact for contracts Lead and support on-site coordinators Ensure timely stock distribution and purchase order authorisation Train Trust staff on company ...

About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of highway maintenance and repair works across the South West Region. Using your highways skills and knowledge you will ensure all activities, whether routine or reactive, meet … will need to have no more than 3 points to be considered for this position and during employment. Managing supplier performance to agreed contractual service level agreements, technical, quality and safety standards, including the investigation of breaches of service level targets and service non-availability, with ...

Tech Onboarding Analyst, Service Transition/Service Delivery Our client, a leading finance company are looking for a contractor with service delivery/service transition experience. The team you will join (Service Transition tea) is responsible for ensuring that new or changed … minimising business-as-usual services. You will act as the link bridge between change and stable operations. The successful candidate will support the Tech. Service Transition Senior Manager in the transition of services into BAU within the Technology Operations team through the onboarding process. Engaging with the stakeholders ...

Tech Onboarding Analyst, Service Transition/Service Delivery Our client, a leading finance company are looking for a contractor with service delivery/service transition experience. The team you will join (Service Transition tea) is responsible for ensuring that new or changed ...

Service Delivery Manager Permanent - Hybrid - Bristol On behalf of a key client in the Bristol area, we are looking for a Service Delivery Manager to join a high-growth, Bristol-based Managed Service Provider (MSP). This isn't just a "ticket-managing" role. … will have full ownership of the Professional and Digital Services delivery function, building the operating discipline and commercial structure needed to scale through 2026 and beyond. The Mission You'll be the bridge between technical excellence and commercial success. Your goal is to drive disciplined project delivery-from ...

Service Delivery Manager - Gloucester Join a rapidly growing healthcare service provider managing over 200 contracts across 40 NHS Trusts. Role Summary: Based within Gloucester, you will manage day-to-day service delivery, lead on-site coordinators, and ensure smooth supply chain operations to prevent service ...

team of IT specialists responsible for delivering and supporting services across Microsoft Dynamics 365 and Power Platform . You'll ensure high-quality service delivery, manage resources effectively, and collaborate with stakeholders across the organisation to meet evolving business needs. Key Responsibilities Lead, manage and develop a team … technical specialists Oversee delivery and support of D365 and Power Apps services Ensure services meet ITIL best practices and agreed service levels Manage workloads, priorities, and cross-team dependencies Maintain compliance with architectural and security standards Build strong relationships with stakeholders, suppliers, and service owners Drive continuous ...

Role: Electrical Delivery Lead (HV/LV) Position: Contract Location: Hinkley Point C, Somerset Duration: 12 Months Rolling Rate: Circa £380 p/d PAYE + 36 days annual leave//Circa £515 p/d Umbrella Job Purpose/Overview As a Delivery Lead (Electrical … will report directly to the CSS Senior Infrastructure, Utilities & Integration Delivery Lead and be responsible for the delivery and implementation, of the Infrastructure Operations and Maintenance Contract, specifically the electrical scope. The Delivery Lead will be responsible for developing, reviewing and amending policies and procedures that underpin ...

recruiting a Service Delivery Coordinator to join a busy service team, supporting customers and ensuring queries are resolved quickly and efficiently. Location: Bristol Contract: Temp ongoing Hours: Full time 8.30-5.00 one day hybrid Salary: £13.20 per hour Key Duties Manage and resolve helpdesk queries Investigate issues … maintain accurate records Input and manage data on internal systems Support admin, reporting, and month-end processes Provide excellent service via phone and email About You Strong customer service skills Highly organised with great attention to detail Confident communicator Good IT skills (Excel, Word, Outlook) [Service De... ...

About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of highway maintenance and repair works across the South West Region. Using your highways skills and knowledge you will ensure all activities, whether routine or reactive, meet … required technical, quality and safety standards with a strong focus on customer service click apply for full job details ...

seeking a Senior Platform Engineer to take a pivotal role in the Driver and Vehicle Standards Agency (DVSA). You will drive technical delivery for large-scale, public-facing digital services, ensuring they are resilient, secure and cost-effective, with a mandate for continuous improvement. This senior role focuses … implementation to the wider scrum team, ensuring alignment with the Principal Cloud Engineer's strategy. Engage effectively with engineers, developers and testers across the delivery lifecycle, including those with varying technical maturity, to improve engineering practices. Do you... Possess deep expertise in AWS and strong knowledge of wider technology ...

skills - ideally have worked in a regulated environment and be happy to work in a small team. Need to have an indepth knowledge of Service Transition/Service Introduction - may well suit someone who is at the start of their Service Transition/Service Introduction/… Service Delivery Career. Must have communication and written skills and be able to talk to multiple teams across the business - eg technology, procurement and legal. Potential for a long term engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse ...

Title: DV Cleared Service Operations Manager Location: Corsham Duration: 6 months Rate: up to 550 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a reputable organisation in the IT sector, is seeking a highly motivated Service … secure environment, working fully on-site. What you'll be doing: Collaborate with FLC and DD J3/J5 teams to plan the projects service deployments. Lead all customer communications from the projects Service Operations team to DD, FLCS, and CyISOCs. Coordinate with the DD J3 Planned Outage ...

extension) No DBS required About the Role We are seeking a proactive and customer-focused Care Technology Officer to join the Transformation and Digital Service within a Shared Staffing Arrangement across the London Boroughs of Wandsworth and Richmond. This is an exciting opportunity to contribute to innovative service delivery, using technology to help residents live safely and independently in their own homes. You will play a key role in assessing, installing, maintaining, and promoting care technology solutions while working collaboratively across services and partners. Key Responsibilities Carry out care technology assessments, installations, and risk assessments across ...

aligned to organisational objectives - Experience delivering strategic digital and technology initiatives across infrastructure, cyber security, systems modernisation and digital platforms - Experience improving operational effectiveness, service delivery and organisational capability within technology functions undergoing change or modernisation - Experience of technology governance, cyber security and recognised service delivery ...

Java, JavaScript, Spring and AWS Support integration with OCv5 and wider platform changes across the programme Work closely with client stakeholders, SMEs and other delivery teams to move work forward Contribute to agile delivery across planning, stand ups, refinement and retrospectives Help deliver work linked to the eDRS … switch off and broader service improvements Write, test and improve production quality code in a live delivery environment Support engineering standards and ensure deliverables meet agreed quality expectations Skills and experience Strong experience as a Software Engineer in a hands on delivery role Good experience across Java ...

Solutions Engineer position within a growing communications and technology organisation, leading solution design, innovation and technical strategy across a broad portfolio of telecoms and service offerings. The company is an established engineering-led business specialising in telecommunications, infrastructure and managed service solutions. With continued growth, they are seeking … Principal Solutions Engineer to act as the senior technical authority across the business, supporting customer engagements, service development and the delivery of commercially successful solutions. In this role, you will lead end-to-end solution design activities, working closely with engineering, sales, operations and delivery teams ...

Construction Site & Associated Development (AD) Sites - Bridgwater, Somerset Status: CONTRACT INSIDE IR35 Duration: Approved until 31dec26 (renewable) Reports to: Construction Support Services Passenger Transport Service Manager Morson Edge are working with a major player in the Energy sector who have a current contract requirement for an Off-Site Delivery Lead (Passenger Transport) to join their established Project/Site Operations Team in Bridgwater, Somerset. Overview The Off-Site Delivery Lead (Passenger Transport) is involved with the delivery and maintenance of Project Associated Development Sites, Parking Allocation and enforcement - encompassing Park and Rides, Passenger Transport Operations, Parking ...

Customer Success Associate Bristol | £30,000 + Benefits A growing Managed Service Provider is looking for a Customer Success Associate to join its expanding customer operations team in Bristol. This is an excellent opportunity for someone currently working within IT support, service desk, infrastructure support … SMEs through to large enterprise and public sector organisations. The Role You’ll act as a key point of contact for customers, helping manage service relationships, coordinate support activity, and ensure a high level of customer satisfaction. Working closely with internal technical and engineering teams, you’ll support onboarding ...

good personality. Head of IT Permanent Monday – Friday 8am – 16:30 pm Gloucester Head of IT Job Description Manage and optimise IT service delivery by owning the MSP relationship, overseeing service levels, KPIs, incident management, vendor performance, and continuous improvement initiatives. Lead and develop the IT function …/Qualifications Extensive senior IT leadership experience, with a proven track record of leading IT functions and developing high-performing teams. Strong vendor and service management expertise, including managing MSPs, third-party technology suppliers, contracts, budgets, and commercial negotiations. Broad technical knowledge across Microsoft 365 (Entra ID, Exchange Online ...

deliver platform improvements, including automation to reduce manual effort and human error - Proactively monitor the environment to detect and address issues before they impact service - Support the Technical Lead with escalation management, risk tracking and active oversight of the environment - Contribute to stakeholder management, service reporting and review … meetings with the service delivery function and customer teams - Produce clear, accurate documentation to ITIL4 standards - Collaborate with DevOps and software engineering teams to support containerised and service-oriented workloads Technical Skills You will ideally come skills in some or all the below; - VMware Suite: ESXi, vCenter ...

detail-oriented Senior Information Analyst (Band 5) to join the nationally commissioned Complex Regional Pain Syndrome (CRPS) and Complex Cancer Late Effects Rehabilitation Service (CCLERS) at the Royal United Hospitals Bath NHS Foundation Trust. This is a key role supporting specialist clinical services through high-quality data, analytics, reporting … digital solutions that directly inform patient care, service delivery, national reporting and commissioning. About the role As Senior Information Analyst, you will play a central role in: Delivering accurate, timely and high-quality analysis and reporting of complex clinical and patient-reported outcome data Supporting the development, maintenance ...