1 to 25 of 50 Service Delivery Jobs in the South West

Service Delivery Manager - Defence Department: IT Location: North East Bristol - with parking Reports to: IT Operations Manager Salary: £54,102 to £67,056, Contract: Permanent/Full-time Are you an experienced Service Delivery Manager with a passion for leading teams, optimising IT services, and driving … continual improvement? Our client is looking for a proactive, people-focused leader to head up their General Operations Service Delivery team-someone who thrives in a dynamic environment, can make informed decisions, and is committed to delivering exceptional IT services across the organisation. About the Role ...

Service Delivery Manager – Defence Location: Bristol (predominantly on-site with some hybrid) Security Clearance : Eligibility and willingness to obtain DV clearance (Need to be Sole British National) We're seeking an experienced Service Delivery Manager to lead and build a Secure IT Operations Service supporting … regulated environment. Sitting within the IT function and working closely with Secure Operations, you'll establish, lead and continuously improve a newly formed secure service delivery team, ensuring robust, compliant and high performing IT services. What you'll be doing Build, recruit and lead a new IT Secure ...

Accountable for the delivery of all services. A leader of change, governance and delivery excellence. About Our Client UK Shared Business Services (UKSBS) are a public-sector, multi-client, multi-platform shared service provider, motivated to deliver the highest-quality service to our central government partner … functional team of over 350 employees to deliver a wide range of highly effective and efficient business services to our clients. Implementing a new service-oriented operating model and organisational design. Driving a step change in user experience through continuous improvement and technology adoption, enabling ever greater levels ...

role We are supporting a major national programme responsible for delivering integrated and sustainable information capabilities to support critical healthcare outputs. As a Service Delivery Manager, you'll sit within a growing Service Management function, acting as the key bridge between the customer and internal delivery teams. You will hold end-to-end accountability for service performance, customer satisfaction, and the continual improvement of ITIL-aligned services. This is an excellent opportunity for an experienced SDM to take ownership of a high-profile service area, driving service excellence, shaping improvements, and developing ...

Hays are now looking for a Service Delivery Manager for one of of our local clients: £377.33 p/d Inside IR35 Hybrid 2-3 days a week in Wiltshire All candidates must currently hold SC Clearance Key Responsibilities Maintain full accountability for service performance, delivery … Incident, Problem, Change and other ITSM processes. Build strong relationships with customers, internal teams, suppliers, and third parties. Provide clear, accurate reporting and maintain Service Management Plans and documentation. Lead regular service reviews and monitor risks, issues, and improvement activities. Understand customer needs and promote opportunities that deliver ...

Service Delivery Manager - Defence Location: Bristol (predominantly on-site with some hybrid) Security Clearance : Eligibility and willingness to obtain DV clearance (Need to be Sole British National) We're seeking an experienced Service Delivery Manager to lead and build a Secure IT Operations Service supporting ...

assurance activities, and provide expert guidance across complex ICT installations. This is a senior, hands-on field role with accountability for stakeholder engagement, assurance delivery and continuous improvement across Defence environments. Senior SCIDA Site Engineer - What You'll Do SCIDA Service Delivery Take ownership of SCIDA service … requirements to Site Executives and OC Engineers Undertake site and facility assessments to determine SCIDA support requirements Produce basic costings and recommendations for SCIDA service delivery Provide specialist engineering or project management expertise as required Leadership, Reporting & Continuous Improvement Contribute to Engineering Instructions and SCIDA documentation Produce engineering ...

Head of Service Delivery or Head of Service Management. ITIL Accredited. Umbrella Engagement. 3 days on site at Client Head Office. Must hold ITIL V3/V4 Accreditations and be Customer Centric/Focussed. The successful candidate will need to have managed Service Management Teams … Problem, Change, Configuration, Supplier Management, Service Desks within a Fast Paced SME Organisation. Need to have experience around Implementation of TOMs, working with third party suppliers etc. Management of Large Teams. Must have outstanding Managerial skills. Potential for a long term engagement. Reasonable Adjustments: Respect and equality are core ...

Head of Service Delivery or Head of Service Management. ITIL Accredited. Umbrella Engagement. 3 days on site at Client Head Office. Must hold ITIL V3/V4 Accreditations and be Customer Centric/Focussed. The successful candidate will need to have managed Service Management Teams … Problem, Change, Configuration, Supplier Management, Service Desks within a Fast Paced SME Organisation. Must have outstatanding Managerial skills. Potential for a long term engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome ...

summary At NHS Blood & Transplant (NHSBT), we provide a service that is unique, we help our donors do something extraordinary to save or enhance a life in need. You too can join us and play your part in our life-saving organisation. Join our dedicated team in NHSBT organ … programme team at the forefront of organ transplantation projects, ultimately saving and improving lives. The establishment of a national Assessment and Recovery Centre (ARC) service will extend equitable access to life-saving products and treatments to everyone that needs them and bridge the gap between shortage of organs available ...

Release and Deployment Manager (SC Cleared) An opportunity exists for an experienced Release and Deployment Manager to support delivery within a major Defence programme . This role sits within the New Style of IT (Deployed) programme and works closely with the Customer Authority to deliver a structured … Release Management capability . You will coordinate releases across multiple applications and delivery teams , ensuring strong governance across Change and Release processes . The role requires close collaboration with service teams, delivery teams and customer stakeholders to maintain release quality, schedule control and operational stability . ...

Release and Deployment Manager (SC Cleared) An opportunity exists for an experienced Release and Deployment Manager to support delivery within a major Defence programme . This role sits within the New Style of IT (Deployed) programme and works closely with the Customer Authority to deliver a structured … Release Management capability . You will coordinate releases across multiple applications and delivery teams , ensuring strong governance across Change and Release processes . The role requires close collaboration with service teams, delivery teams and customer stakeholders to maintain release quality, schedule control and operational stability . ...

cloud, cyber security, or managed support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills ...

Health Informatics Service at Torbay & South Devon NHS Foundation Trust is recruiting two technical apprentices to join our IT Operations team. You’ll gain hands-on experience across desktop, servers, networks, telephony, cyber security and the service desk, supporting vital digital services across the Trust. Role … Operations Department consists of 6 technical teams, who are responsible for the following IT functions: Desktop Team - Build/Delivery/Installation of PC devices, printers, and iPads/iPods. The team are responsible for the deployment and maintenance of operating systems and applications. Working with end users ...

Business Development Manager - Food Service South West Full-Time Salary: Up to 45,000 + Bonus + Company Benefits Are you a driven, commercially focused sales professional with a passion for food service? Do you thrive on winning new business and building strong, lasting customer relationships … want to hear from you. I currently have an exciting opportunity for an experienced Business Development Manager to join an award winning food service distributor working across South West England. The Role This is a predominantly new business role identifying, targeting and securing new food service customers across ...

resource in order to ensure all Synthetic Training Equipment (STE) and Training Equipment (TE) are maintained and provided to Wildcat Training Centre (WTC) training delivery on time and to the agreed standard. Support the Chief Engineer (CE) and STE/IT Manager in sustaining the WTC LCMS IT network. … MAIN ACTIVITIES AND TASKS General To assist the Training Service Delivery Manager (TSDM), Chief instructor (CI), Synthetic Training Equipment/Information Technology Manager (STE/IT) and Chief Engineer (CE) with the achievement of all STE/IT TE related Key Performance indicators (KPIs). Support ...

critical areas. YOU WILL: Collaborate with leadership to align on the right metrics for both the Digital, Data, and Cyber Security OKRs and the Service Delivery OKRs Ensure access to the necessary systems and data to support the development of a comprehensive OKR dashboard Design and build ...

professional services and technology-driven organisation, supporting a large internal user base across multiple offices. The company is known for its commitment to service excellence, operational reliability, and continuous improvement. You'll be the go-to expert for deskside issues, taking ownership of incidents and service requests, keeping … help shape ITIL processes. Required Skills: Experience providing support to 3rd Line. Strong experience as the 2nd Line support. 3+ years experience in service desk, or IT help desk environment. Strong troubleshooting skills across operating systems. Excellent verbal and written communication skills, with the ability to explain technical issues ...

growing Managed Service Provider (MSP) in the Southwest is looking for an experienced IT Support Engineer/IT Field Engineer to deliver a blend of remote technical support and onsite field engineering for both domestic and small business clients. With an enviable customer reputation, the company is expanding … technical ownership, leadership progression, or having more influence in how services are delivered. What You'll Be Doing Deliver remote IT support and resolve service desk tickets Attend customer sites for installations, upgrades, troubleshooting and fault‐finding Administer Microsoft 365 , including Azure AD, Intune, security and licensing Provide proactive ...

Title: Senior Account Director (Strategic New Business) Location: UK, hybrid About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together … daily activities, you will be required to maintain regular contact with a variety of internal teams including Customer Success, Sales Operations, Product, Solutions Consulting & Service Delivery Teams. Duties and Responsibilities: Targets new customers, initiate contact and develop trusted partner relationships that develop tangible and large opportunities for GTT. ...

play a key second-line support role, responsible for resolving incidents, handling requests, and supporting project related tasks. You'll work closely with our Service Desk and Level 3 teams to ensure high-quality service delivery and seamless communication. Key Responsibilities Resolve second-line incidents within defined … manner Maintain escalations at less than 2% per month Achieve CSAT scores of 4.5/5 or higher for incidents handled Communicate proactively with Service Desk and L3 teams Deliver project tasks within agreed timescales What We're Looking For Hands-on experience with Microsoft Windows 10/ ...

clients and improvement programs for existing clients. Adhere rigorously to team standards, applying project assurance criteria, and audit requirements to ensure outstanding service delivery. Act as the lead Transition Consultant on all new implementations, driving projects to successful completion. Collaborate closely with project managers to ensure seamless project progression ...

clients and improvement programs for existing clients. Adhere rigorously to team standards, applying project assurance criteria, and audit requirements to ensure outstanding service delivery. Act as the lead Transition Consultant on all new implementations, driving projects to successful completion. Collaborate closely with project managers to ensure seamless project progression ...

clients and improvement programs for existing clients. Adhere rigorously to team standards, applying project assurance criteria, and audit requirements to ensure outstanding service delivery. Act as the lead Transition Consultant on all new implementations, driving projects to successful completion. Collaborate closely with project managers to ensure seamless project progression ...

solving problems, supporting people, and working across varied environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery? You'll be joining a small MSP providing IT support to over 40 clients across the UK, with user bases ranging from … users. You'll be at the heart of their service desk, providing day-to-day support across desktop, server, and cloud environments, picking up a mix of self selected and allocated tickets. Stratford upon Avon based office, 1x day per week office-based. Occasional client site travel when required ...