The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 23 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Services Delivery
England / South West
Rank 69 73 78
Rank change year-on-year +4 +5  
Permanent jobs citing Service Delivery 197 228 213
As % of all permanent IT jobs advertised in the South West 3.93% 3.91% 3.58%
As % of the Processes & Methodologies category 4.36% 4.40% 4.08%
Number of salaries quoted 156 165 122
Median salary £37,500 £37,500 £42,500
Median salary % change year-on-year - -11.76%  
90% offered a salary of more than £23,500 £22,500 £30,000
10% offered a salary of more than £55,000 £65,000 £54,750
UK excluding London median salary £43,250 £45,000 £45,000
% change year-on-year -3.88% -  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process and methodology skills.

Process & Methodology Skills
South West
Permanent job vacancies with a requirement for process and methodology skills 4521 5187 5224
As % of all permanent IT job vacancies advertised in the South West 90.17% 88.91% 87.87%
Number of salaries quoted 3729 4227 4353
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25%  
90% offered a salary of more than £30,804 £29,000 £28,500
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Delivery
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in the South West

Service Delivery
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in the South West.

Salary trend for Service Delivery in the South West

Service Delivery
Salary Histogram in the South West

The salary distribution of IT jobs citing Service Delivery in the South West over the 3 months to 23 March 2017.

Salary histogram for Service Delivery in the South West

Service Delivery
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the South West region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +31 58 £45,000 - 4
Gloucestershire +11 33 £37,000 +17.46%
Wiltshire -16 32 £38,750 -1.70% 3
Somerset -23 29 £33,000 -5.71% 4
Devon +8 25 £32,500 -7.14%
Dorset +10 14 £47,500 +25.00% 1
Cornwall - 5 £42,500 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South West

For the 6 months to 23 March 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for Service Delivery.

1 229 (53.50%) ITIL
2 146 (34.11%) Microsoft
3 120 (28.04%) Security Cleared
4 115 (26.87%) Windows
5 94 (21.96%) SLA
6 91 (21.26%) MS Excel
7 88 (20.56%) Active Directory
8 86 (20.09%) Agile Software Development
9 77 (17.99%) Finance
10 73 (17.06%) Service Management
11 70 (16.36%) DV Cleared
12 67 (15.65%) Problem Management
13 61 (14.25%) Windows Server
14 60 (14.02%) MS Office
15 57 (13.32%) C
16 55 (12.85%) Linux
16 55 (12.85%) Project Management
17 50 (11.68%) Java
18 49 (11.45%) JavaScript
18 49 (11.45%) SC Cleared
19 48 (11.21%) VMware
20 47 (10.98%) SQL
21 46 (10.75%) ITIL V3
22 44 (10.28%) Data Centre
23 43 (10.05%) Stakeholder Management
23 43 (10.05%) Software Engineering
24 42 (9.81%) DevOps
24 42 (9.81%) Infrastructure Management
25 40 (9.35%) Mentoring
25 40 (9.35%) PRINCE2

Service Delivery
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (7.01%) Confluence
2 27 (6.31%) SharePoint
3 26 (6.07%) Apache
4 24 (5.61%) MS Exchange
5 22 (5.14%) IIS
6 9 (2.10%) Exchange Server 2010
7 8 (1.87%) Blackberry Enterprise Server
7 8 (1.87%) Skype for Business
7 8 (1.87%) WebLogic
8 7 (1.64%) Alfresco
8 7 (1.64%) JBoss
8 7 (1.64%) Joomla!
8 7 (1.64%) WebSphere
9 6 (1.40%) CMS
10 4 (0.93%) Exchange Server 2007
11 3 (0.70%) IBM Notes
12 2 (0.47%) WordPress
13 1 (0.23%) IBM Domino
13 1 (0.23%) SharePoint 2010
13 1 (0.23%) Tomcat
Applications
1 91 (21.26%) MS Excel
2 60 (14.02%) MS Office
3 26 (6.07%) MS PowerPoint
4 9 (2.10%) MS Visio
5 6 (1.40%) MS Project
Business Applications
1 6 (1.40%) Visualfiles
2 5 (1.17%) OpenText MBPM
3 3 (0.70%) Oracle 11i
3 3 (0.70%) Oracle Applications
3 3 (0.70%) Oracle EBS R12
4 1 (0.23%) Unit4 Business World
Cloud Services
1 15 (3.50%) Microsoft Azure
2 14 (3.27%) Office 365
3 10 (2.34%) IaaS
4 9 (2.10%) Amazon AWS
4 9 (2.10%) Cloud Computing
5 7 (1.64%) GitHub
6 5 (1.17%) Amazon EC2
6 5 (1.17%) PaaS
7 3 (0.70%) Azure Active Directory
8 1 (0.23%) SaaS
Communications & Networking
1 18 (4.21%) LAN
1 18 (4.21%) WAN
2 17 (3.97%) Wireless
3 15 (3.50%) SAN
4 14 (3.27%) DNS
4 14 (3.27%) TCP/IP
5 13 (3.04%) Firewall
6 12 (2.80%) Network Security
7 10 (2.34%) DHCP
7 10 (2.34%) SMS
8 9 (2.10%) Skype
9 8 (1.87%) VoIP
10 7 (1.64%) Internet
10 7 (1.64%) Remote Desktop
10 7 (1.64%) VPN
11 6 (1.40%) Wi-Fi
12 5 (1.17%) Unified Communications
13 4 (0.93%) POP3
13 4 (0.93%) SMTP
13 4 (0.93%) VLAN
Database & Business Intelligence
1 36 (8.41%) SQL Server
2 24 (5.61%) MongoDB
3 17 (3.97%) NoSQL
4 7 (1.64%) MS Access
4 7 (1.64%) SQL Server Reporting Services
5 6 (1.40%) MySQL
5 6 (1.40%) Relational Database
6 5 (1.17%) DB2
7 4 (0.93%) Data Warehouse
7 4 (0.93%) Oracle Database
8 3 (0.70%) IDOL
8 3 (0.70%) Oracle Database 11g
8 3 (0.70%) SQL Server Integration Services
9 2 (0.47%) GIS
9 2 (0.47%) Microsoft Analysis Services
9 2 (0.47%) Oracle Reports
9 2 (0.47%) RDBMS
9 2 (0.47%) SQL Server 2012
9 2 (0.47%) SQL Server 2014
9 2 (0.47%) SQL Server Analysis Services
Development Applications
1 32 (7.48%) JIRA
2 25 (5.84%) Jenkins
3 17 (3.97%) Atlassian Bamboo
3 17 (3.97%) Team Foundation Server
4 15 (3.50%) Bitbucket
4 15 (3.50%) EasyMock
4 15 (3.50%) JUnit
5 9 (2.10%) Subversion
6 7 (1.64%) Maven
6 7 (1.64%) Oracle Forms
7 3 (0.70%) Selenium
8 2 (0.47%) Appium
8 2 (0.47%) Calabash
8 2 (0.47%) Cucumber
8 2 (0.47%) Gatling
8 2 (0.47%) The Grinder
8 2 (0.47%) Visual Studio
9 1 (0.23%) TeamCity
General
1 77 (17.99%) Finance
2 14 (3.27%) Games
2 14 (3.27%) Retail
3 12 (2.80%) Legal
4 8 (1.87%) Telecoms
5 5 (1.17%) Advertising
5 5 (1.17%) Law
5 5 (1.17%) Publishing
6 4 (0.93%) Marketing
6 4 (0.93%) Military
7 3 (0.70%) Back Office
8 1 (0.23%) Aerospace
8 1 (0.23%) Billing
8 1 (0.23%) Local Government
8 1 (0.23%) Manufacturing
Job Titles
1 65 (15.19%) Service Manager
2 64 (14.95%) Analyst
3 36 (8.41%) Services Delivery Manager
3 36 (8.41%) Software Engineer
4 35 (8.18%) Delivery Manager
5 31 (7.24%) Service Analyst
6 26 (6.07%) Support Engineer
7 25 (5.84%) Architect
7 25 (5.84%) IT Manager
8 23 (5.37%) Administrator
8 23 (5.37%) Service Desk Analyst
9 22 (5.14%) Support Manager
10 20 (4.67%) IT Administrator
10 20 (4.67%) Solutions Architect
11 19 (4.44%) Java Engineer
11 19 (4.44%) Java Software Engineer
12 18 (4.21%) 2nd Line Support
13 17 (3.97%) Applications Support
13 17 (3.97%) IT Support
13 17 (3.97%) Test Engineer
Libraries, Frameworks & Software Standards
1 34 (7.94%) HTML
2 30 (7.01%) .NET
3 23 (5.37%) Spring
4 17 (3.97%) .NET Framework
5 15 (3.50%) ASP.NET
5 15 (3.50%) EJB
5 15 (3.50%) Java EE
5 15 (3.50%) JSF
6 13 (3.04%) Web Services
7 12 (2.80%) XML
8 10 (2.34%) Flash
9 9 (2.10%) AngularJS
10 8 (1.87%) Hibernate
10 8 (1.87%) JPA
10 8 (1.87%) SOAP
10 8 (1.87%) Spring MVC
10 8 (1.87%) Spring Web Flow
11 7 (1.64%) Ajax
11 7 (1.64%) CSS
11 7 (1.64%) Dojo
Miscellaneous
1 44 (10.28%) Data Centre
2 26 (6.07%) Management Information System
3 24 (5.61%) Analytical Skills
4 15 (3.50%) Wiki
5 8 (1.87%) Blackberry
5 8 (1.87%) CMDB
5 8 (1.87%) Computer Science
6 6 (1.40%) Clustering
6 6 (1.40%) Driving Licence
6 6 (1.40%) Foreign Exchange (FX)
7 4 (0.93%) Freedom of Information
7 4 (0.93%) User Experience
8 3 (0.70%) Client/Server
8 3 (0.70%) IVR
8 3 (0.70%) Mobile App
9 2 (0.47%) Enterprise Software
9 2 (0.47%) Handset
9 2 (0.47%) N-Tier
9 2 (0.47%) Public Cloud
9 2 (0.47%) Replication
Operating Systems
1 115 (26.87%) Windows
2 61 (14.25%) Windows Server
3 55 (12.85%) Linux
4 27 (6.31%) Windows Server 2003
5 22 (5.14%) Windows 7
6 18 (4.21%) Apple iOS
6 18 (4.21%) Mac OS X
7 17 (3.97%) Android
8 16 (3.74%) Windows Server 2008
9 15 (3.50%) CentOS
9 15 (3.50%) Red Hat Enterprise Linux
10 13 (3.04%) Windows Server 2012
11 9 (2.10%) Unix
11 9 (2.10%) Windows 10
12 8 (1.87%) Windows 8
13 6 (1.40%) Mac OS
Processes & Methodologies
1 229 (53.50%) ITIL
2 86 (20.09%) Agile Software Development
3 73 (17.06%) Service Management
4 67 (15.65%) Problem Management
5 55 (12.85%) Project Management
6 46 (10.75%) ITIL V3
7 43 (10.05%) Software Engineering
7 43 (10.05%) Stakeholder Management
8 42 (9.81%) DevOps
8 42 (9.81%) Infrastructure Management
9 40 (9.35%) Mentoring
9 40 (9.35%) PRINCE2
10 39 (9.11%) Scrum
11 36 (8.41%) Continuous Improvement
12 35 (8.18%) Line Management
13 30 (7.01%) Data Protection
13 30 (7.01%) Incident Management
13 30 (7.01%) IT Strategy
13 30 (7.01%) Waterfall
14 29 (6.78%) Customer Requirements
Programming Languages
1 57 (13.32%) C
2 50 (11.68%) Java
3 49 (11.45%) JavaScript
4 47 (10.98%) SQL
5 36 (8.41%) C++
6 33 (7.71%) Python
7 27 (6.31%) C#
8 26 (6.07%) PHP
9 25 (5.84%) PowerShell
10 15 (3.50%) Bash Shell
11 7 (1.64%) Delphi
11 7 (1.64%) Pascal
11 7 (1.64%) VBA
12 4 (0.93%) PL/SQL
13 3 (0.70%) VB.NET
14 2 (0.47%) Perl
14 2 (0.47%) T-SQL
Qualifications
1 120 (28.04%) Security Cleared
2 70 (16.36%) DV Cleared
3 49 (11.45%) SC Cleared
4 33 (7.71%) Degree
5 28 (6.54%) ITIL Certification
6 19 (4.44%) ISEB
7 17 (3.97%) Microsoft Certification
8 14 (3.27%) CCNA
8 14 (3.27%) Cisco Certification
9 10 (2.34%) MCSE
10 6 (1.40%) DBS Check
10 6 (1.40%) ITIL Foundation Certificate
10 6 (1.40%) PMI Certification
11 5 (1.17%) PMP
12 4 (0.93%) VMware Certified Professional (VCP)
13 3 (0.70%) APMP
14 2 (0.47%) ISTQB
14 2 (0.47%) ISTQB Foundation Certification
14 2 (0.47%) MCSA
14 2 (0.47%) PRINCE2 Certification
Quality Assurance & Compliance
1 94 (21.96%) SLA
2 13 (3.04%) ISO/IEC 27001
3 11 (2.57%) QA
4 6 (1.40%) PMO
5 4 (0.93%) COBIT
6 3 (0.70%) ISAE 3402
7 1 (0.23%) Actionable Recommendations
7 1 (0.23%) Data Quality
7 1 (0.23%) ISO 9001
7 1 (0.23%) PCI DSS
System Software
1 88 (20.56%) Active Directory
2 33 (7.71%) VMware Infrastructure
3 17 (3.97%) Virtual Desktop
4 9 (2.10%) Virtual Machines
5 8 (1.87%) Hyper-V
6 5 (1.17%) XenApp
7 4 (0.93%) Virtual Servers
8 3 (0.70%) Oracle RAC
8 3 (0.70%) Terminal Server
9 2 (0.47%) DFS Replication
9 2 (0.47%) UAG
9 2 (0.47%) XenDesktop
10 1 (0.23%) Terminal Services
10 1 (0.23%) VMware ESX
10 1 (0.23%) vSphere
10 1 (0.23%) Xen
Systems Management
1 29 (6.78%) SCCM
2 9 (2.10%) Nagios
3 8 (1.87%) SCOM
4 6 (1.40%) Microsoft Clustering
5 5 (1.17%) SCVMM
6 4 (0.93%) HP SIM
6 4 (0.93%) OpenView
7 3 (0.70%) NetBackup
7 3 (0.70%) Oracle RMAN
8 1 (0.23%) AirWatch
8 1 (0.23%) Cisco CUCM
8 1 (0.23%) Cisco UCCE
8 1 (0.23%) Cisco UCCX
8 1 (0.23%) Graylog
8 1 (0.23%) WSUS
Vendors
1 146 (34.11%) Microsoft
2 48 (11.21%) VMware
3 39 (9.11%) Oracle
4 34 (7.94%) Cisco
4 34 (7.94%) HP
5 21 (4.91%) Citrix
6 17 (3.97%) Atlassian
7 15 (3.50%) Red Hat
8 12 (2.80%) Apple
8 12 (2.80%) IBM
9 11 (2.57%) Juniper
10 10 (2.34%) Cadence
11 8 (1.87%) Avaya
12 7 (1.64%) EMC
13 6 (1.40%) CheckPoint
13 6 (1.40%) iManage
13 6 (1.40%) Veeam
14 5 (1.17%) BMC
14 5 (1.17%) NetApp
14 5 (1.17%) NICE Systems
Bath, Avon
Sanderson
Salary: £30000 - £40000 per annum
Posted: Yesterday
Bournemouth, Dorset
RecruitmentRevolution.com Limited
Salary: £30,000 per annum + £10,000 OTE Bonus
Posted: Yesterday
Bristol, Avon
FT Select
Salary: From £80,000 to £100,000 per annum plus car allowance, bonus and benef
Posted: Yesterday
Bath, Avon
Bath Spa University
Salary: From £32,004 to £36,001 per annum
Posted: 3 days ago
Chippenham, Wiltshire
The People Network
Salary: £50000 - £60000 per annum, Benefits superb benefits
Posted: 4 days ago
Bristol, Avon
The Curve Group
Salary: Competitive
Posted: Yesterday
Bristol, Avon
Activus
Salary: From £22,000 to £25,000 per annum Plus Company Benefits
Posted: 13 days ago
Somerset
Code Red Associates
Salary: 2 Year Fixed Term Salaried, £57k + Bens
Posted: 4 days ago
Bristol, Avon
Global Technology Solutions Ltd
Salary: £19000 - £28000 per annum + ben/market rates
Posted: 3 days ago
Chester Le Street, County Durham
ITPS
Salary: Competitive + Benefits
Posted: 22 days ago