Service Delivery Jobs in the South West

Service Delivery
England > South West

The table below provides summary statistics for permanent job vacancies advertised in the South West requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 67 100 96
Rank change year-on-year +33 -4 +11
Permanent jobs citing Service Delivery 294 193 314
As % of all permanent jobs advertised in the South West 3.34% 3.10% 3.43%
As % of the Processes & Methodologies category 4.32% 3.28% 3.59%
Number of salaries quoted 206 122 170
10th Percentile £30,000 £28,000 £29,000
25th Percentile £40,000 £35,000 £34,000
Median annual salary (50th Percentile) £49,000 £50,250 £45,000
Median % change year-on-year -2.49% +11.67% +5.88%
75th Percentile £62,500 £60,938 £52,000
90th Percentile £82,500 £68,750 £73,875
England median annual salary £49,000 £52,500 £51,758
% change year-on-year -6.67% +1.43% +3.52%

All Process and Methodology Skills
South West

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South West.

Permanent vacancies with a requirement for process or methodology skills 6,800 5,890 8,753
As % of all permanent jobs advertised in the South West 77.33% 94.65% 95.66%
Number of salaries quoted 4,670 3,616 5,274
10th Percentile £30,000 £30,500 £29,750
25th Percentile £38,750 £40,000 £37,500
Median annual salary (50th Percentile) £52,500 £55,000 £50,000
Median % change year-on-year -4.55% +10.00% +5.26%
75th Percentile £65,188 £70,000 £66,250
90th Percentile £80,000 £82,500 £81,250
England median annual salary £55,000 £62,000 £60,000
% change year-on-year -11.29% +3.33% +4.35%

Service Delivery
Job Vacancy Trend in the South West

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Service Delivery in the South West

Service Delivery
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Service Delivery in the South West.

Salary trend for Service Delivery in the South West

Service Delivery
Salary Histogram in the South West

Salary distribution for jobs citing Service Delivery in the South West over the 6 months to 26 July 2024.

Salary histogram for Service Delivery in the South West

Service Delivery
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the South West region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bristol +59 101 £49,000 +11.36% 15
Devon +32 55 £46,958 +10.49% 5
Wiltshire -20 51 £57,500 +5.97% 11
Somerset +13 35 £45,000 +9.76% 8
Gloucestershire +10 35 £55,000 -12.00% 11
Dorset -12 12 £42,500 -27.66% 1
Cornwall - 2 £46,899 - 3
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (6.46%) Jupyter
2 16 (5.44%) Apache
2 16 (5.44%) Apache Spark
2 16 (5.44%) nginx
3 15 (5.10%) Confluence
4 11 (3.74%) Microsoft Exchange
5 10 (3.40%) SharePoint
6 3 (1.02%) SharePoint 2010
6 3 (1.02%) SharePoint 2013
7 2 (0.68%) ArcGIS
7 2 (0.68%) CMS
8 1 (0.34%) Skype for Business
Applications
1 11 (3.74%) Microsoft Office
2 3 (1.02%) Microsoft Excel
2 3 (1.02%) Microsoft PowerPoint
2 3 (1.02%) MS Visio
3 2 (0.68%) Trello
4 1 (0.34%) Microsoft Project
Business Applications
1 2 (0.68%) Maximo
2 1 (0.34%) Primavera
2 1 (0.34%) Remedy ITSM
Cloud Services
1 42 (14.29%) Microsoft 365
2 27 (9.18%) Azure
3 20 (6.80%) AWS
4 19 (6.46%) SaaS
5 16 (5.44%) Amazon S3
5 16 (5.44%) MinIO
5 16 (5.44%) OpenShift
6 10 (3.40%) Entra ID
7 7 (2.38%) Dynamics 365
7 7 (2.38%) Microsoft Copilot
8 3 (1.02%) Azure DevOps
8 3 (1.02%) Azure ExpressRoute
8 3 (1.02%) Mimecast
8 3 (1.02%) PaaS
9 2 (0.68%) BrowserStack
9 2 (0.68%) IaaS
9 2 (0.68%) Power Platform
9 2 (0.68%) Slack
9 2 (0.68%) Smartsheet
9 2 (0.68%) WhatsApp
Communications & Networking
1 33 (11.22%) Firewall
2 30 (10.20%) LAN
2 30 (10.20%) WAN
3 16 (5.44%) VPN
4 14 (4.76%) Network Security
4 14 (4.76%) Wi-Fi
5 13 (4.42%) SD-WAN
6 7 (2.38%) TCP/IP
6 7 (2.38%) VoIP
7 6 (2.04%) Remote Desktop
8 5 (1.70%) DNS
8 5 (1.70%) Internet
9 4 (1.36%) PBX
10 3 (1.02%) DHCP
10 3 (1.02%) MPLS
11 2 (0.68%) Structured Cabling
12 1 (0.34%) NetScaler
12 1 (0.34%) SAN
12 1 (0.34%) Skype
12 1 (0.34%) Wireless
Database & Business Intelligence
1 29 (9.86%) Big Data
2 18 (6.12%) SQL Server
3 16 (5.44%) Hadoop
3 16 (5.44%) Presto
4 13 (4.42%) Oracle Database
5 7 (2.38%) Relational Database
6 6 (2.04%) RDBMS
7 5 (1.70%) Amazon RDS
8 3 (1.02%) Data Mining
8 3 (1.02%) Tableau
9 2 (0.68%) Electronic Patient Records
10 1 (0.34%) Data Hub
10 1 (0.34%) MySQL
Development Applications
1 16 (5.44%) Atlassian Bamboo
1 16 (5.44%) Jenkins
2 13 (4.42%) JIRA
2 13 (4.42%) Oracle Forms
3 2 (0.68%) Appium
3 2 (0.68%) Cypress.io
3 2 (0.68%) JMeter
3 2 (0.68%) Postman
3 2 (0.68%) REST Assured
3 2 (0.68%) Selenium
3 2 (0.68%) Serenity BDD
3 2 (0.68%) SpecFlow
3 2 (0.68%) Visual Studio
General
1 59 (20.07%) Finance
2 48 (16.33%) Social Skills
3 28 (9.52%) Analytical Skills
4 25 (8.50%) Inclusion and Diversity
5 17 (5.78%) Aerospace
6 15 (5.10%) Banking
6 15 (5.10%) Public Sector
7 10 (3.40%) Legal
8 9 (3.06%) Marketing
8 9 (3.06%) Presentation Skills
8 9 (3.06%) Telecoms
9 8 (2.72%) Organisational Skills
10 7 (2.38%) Fire and Rescue
10 7 (2.38%) Manufacturing
10 7 (2.38%) Retail
11 6 (2.04%) Electronics
12 5 (1.70%) Law
13 4 (1.36%) Front Office
14 3 (1.02%) Military
15 2 (0.68%) Back Office
Job Titles
1 54 (18.37%) Service Manager
2 39 (13.27%) Infrastructure Engineer
3 38 (12.93%) Delivery Manager
3 38 (12.93%) Service Delivery Manager
4 31 (10.54%) IT Manager
4 31 (10.54%) Lead
5 18 (6.12%) Data Engineer
6 17 (5.78%) Analyst
7 16 (5.44%) Big Data Engineer
7 16 (5.44%) DevOps Engineer
8 15 (5.10%) Network Manager
8 15 (5.10%) Service Delivery Engineer
9 13 (4.42%) Architect
10 12 (4.08%) IT Engineer
10 12 (4.08%) Operations Manager
11 11 (3.74%) Team Leader
12 10 (3.40%) Business Manager
12 10 (3.40%) Head of IT
12 10 (3.40%) Senior
13 9 (3.06%) IT Support
Libraries, Frameworks & Software Standards
1 16 (5.44%) ActiveMQ
1 16 (5.44%) Apache NiFi
1 16 (5.44%) Elastic Stack
1 16 (5.44%) RabbitMQ
1 16 (5.44%) YAML
2 4 (1.36%) .NET
3 2 (0.68%) .NET Framework
3 2 (0.68%) ADO
3 2 (0.68%) EDI
3 2 (0.68%) Playwright
4 1 (0.34%) ASP.NET
4 1 (0.34%) CSS
4 1 (0.34%) HTML
4 1 (0.34%) jQuery
4 1 (0.34%) Oracle Fusion
Miscellaneous
1 37 (12.59%) Data Centre
2 19 (6.46%) Management Information System
3 17 (5.78%) Hybrid Cloud
4 13 (4.42%) Cyber Defence
5 10 (3.40%) Self-Motivation
6 9 (3.06%) Driving Licence
7 5 (1.70%) CMDB
7 5 (1.70%) Enterprise Software
8 4 (1.36%) Fat Client
8 4 (1.36%) Thin Client
8 4 (1.36%) Virtual Team
9 3 (1.02%) Product Ownership
9 3 (1.02%) Reference Data
10 2 (0.68%) BYOD
10 2 (0.68%) Cloud Native
10 2 (0.68%) Foreign Exchange (FX)
10 2 (0.68%) Replication
10 2 (0.68%) Video Conferencing
11 1 (0.34%) EPoS
11 1 (0.34%) NHS
Operating Systems
1 49 (16.67%) Linux
1 49 (16.67%) Windows
2 33 (11.22%) Windows Server
3 14 (4.76%) Windows 10
4 11 (3.74%) Windows Server 2016
5 6 (2.04%) Windows Server 2019
6 5 (1.70%) Windows 7
7 4 (1.36%) Mac OS
8 3 (1.02%) Unix
8 3 (1.02%) VMS
9 2 (0.68%) Android
9 2 (0.68%) Apple iOS
9 2 (0.68%) Red Hat Enterprise Linux
9 2 (0.68%) Windows Server 2012
10 1 (0.34%) CentOS
10 1 (0.34%) Windows Server 2008
Processes & Methodologies
1 80 (27.21%) ITIL
2 46 (15.65%) Service Management
3 40 (13.61%) Problem-Solving
4 39 (13.27%) Infrastructure Engineering
5 34 (11.56%) Project Delivery
6 33 (11.22%) Customer Service
7 32 (10.88%) Collaborative Working
8 29 (9.86%) Agile
9 28 (9.52%) Business Strategy
9 28 (9.52%) Project Management
10 26 (8.84%) Continuous Improvement
11 23 (7.82%) Actionable Insight
11 23 (7.82%) Roadmaps
12 22 (7.48%) ITSM
13 20 (6.80%) DevOps
13 20 (6.80%) Infrastructure as Code
14 19 (6.46%) CI/CD
15 18 (6.12%) Thought Leadership
16 17 (5.78%) Containerisation
16 17 (5.78%) Knowledge Transfer
Programming Languages
1 20 (6.80%) Python
2 18 (6.12%) Bash
2 18 (6.12%) SQL
3 16 (5.44%) Shell Script
4 10 (3.40%) PowerShell
5 3 (1.02%) Java
6 2 (0.68%) Bicep
7 1 (0.34%) JavaScript
7 1 (0.34%) Perl
Qualifications
1 56 (19.05%) Security Cleared
2 45 (15.31%) Degree
3 28 (9.52%) DV Cleared
4 27 (9.18%) SC Cleared
5 9 (3.06%) Microsoft Certification
6 7 (2.38%) APMG
6 7 (2.38%) PMI Certification
6 7 (2.38%) PMP
7 5 (1.70%) ITIL Certification
7 5 (1.70%) ITIL Foundation Certificate
8 4 (1.36%) Computer Science Degree
8 4 (1.36%) DBS Check
9 3 (1.02%) CCNA
9 3 (1.02%) CCNP
9 3 (1.02%) Cisco Certification
9 3 (1.02%) MCSE
10 2 (0.68%) BPSS Clearance
10 2 (0.68%) TOGAF Certification
11 1 (0.34%) CISSP
11 1 (0.34%) Master's Degree
Quality Assurance & Compliance
1 43 (14.63%) SLA
2 19 (6.46%) ISO/IEC 27001
3 9 (3.06%) ISO 22301
4 5 (1.70%) Cyber Essentials
5 4 (1.36%) QA
6 3 (1.02%) Data Quality
7 2 (0.68%) Cyber Essentials PLUS
System Software
1 29 (9.86%) VMware Infrastructure
2 26 (8.84%) Active Directory
3 17 (5.78%) Docker
4 9 (3.06%) vSphere
5 6 (2.04%) Virtual Machines
6 3 (1.02%) VMware ESXi
7 2 (0.68%) Hyper-V
8 1 (0.34%) BitLocker
8 1 (0.34%) Virtual Servers
8 1 (0.34%) XenDesktop
Systems Management
1 31 (10.54%) Ansible
2 19 (6.46%) Terraform
3 18 (6.12%) Kubernetes
4 16 (5.44%) Grafana
4 16 (5.44%) HAProxy
4 16 (5.44%) Prometheus
5 14 (4.76%) WSUS
6 6 (2.04%) SCCM
7 3 (1.02%) Microsoft Intune
8 2 (0.68%) Jamf Pro
8 2 (0.68%) Norton AntiVirus
9 1 (0.34%) Icinga
9 1 (0.34%) Nagios
9 1 (0.34%) Progress Chef
9 1 (0.34%) Puppet
9 1 (0.34%) Salt
9 1 (0.34%) vCenter Server
Vendors
1 79 (26.87%) Microsoft
2 33 (11.22%) VMware
3 29 (9.86%) Cisco
4 19 (6.46%) ServiceNow
5 18 (6.12%) HP
6 15 (5.10%) Oracle
7 13 (4.42%) Red Hat
8 8 (2.72%) Salesforce
8 8 (2.72%) Veeam
9 7 (2.38%) Citrix
10 6 (2.04%) Symantec
11 3 (1.02%) Alteryx
12 2 (0.68%) Atlassian
12 2 (0.68%) ESRI
12 2 (0.68%) Fortinet
12 2 (0.68%) IBM
12 2 (0.68%) Infor
12 2 (0.68%) Mitel
12 2 (0.68%) MobileIron
12 2 (0.68%) Sophos