Period
to 11 December 2018

The median annual salary for a Support Analyst was £30,000 in advertised job vacancies in Dundee during the 6 months to 11 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Scotland > Dundee
6 months to
11 Dec 2018
Same period 2017 Same period 2016
Rank 16 - -
Rank change year-on-year - - +32
Permanent jobs requiring a Support Analyst 2 0 0
As % of all permanent IT jobs advertised in Dundee 3.03% - -
As % of the Job Titles category 3.08% - -
Number of salaries quoted 1 0 0
Dundee median annual salary £30,000 - -
Scotland median annual salary £30,525 £33,750 £30,500
% change year-on-year -9.56% +10.66% +5.45%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Dundee. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Dundee
Permanent vacancies in Dundee with a recognized job title 65 100 43
% of permanent IT jobs with a recognized job title 98.48% 100.00% 100.00%
Number of salaries quoted 41 81 38
Dundee median annual salary £32,500 £35,000 £32,500
Median salary % change year-on-year -7.14% +7.69% -18.75%
10th Percentile £22,750 £26,250 £22,275
90th Percentile £55,000 £48,000 £50,000
Scotland median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - -

Support Analyst
Job Vacancy Trend in Dundee

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Dundee.

Job vacancy trend for Support Analyst in Dundee

Support Analyst
Salary Trend in Dundee

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Dundee.

Salary trend for Support Analyst in Dundee

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Dundee

For the 6 months to 11 December 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Dundee region featuring Support Analyst in the job title.

1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) MS Exchange
1 2 (100.00%) Microsoft Azure
1 2 (100.00%) Amazon AWS
1 2 (100.00%) Office 365
2 1 (50.00%) Windows Server
2 1 (50.00%) MaaS360
2 1 (50.00%) Self-Motivation
2 1 (50.00%) Antivirus Management
2 1 (50.00%) Microsoft Intune
2 1 (50.00%) Mobile Device Management
2 1 (50.00%) Exchange Server 2013
2 1 (50.00%) ITIL Foundation Certificate
2 1 (50.00%) Google Cloud Platform
2 1 (50.00%) Exchange Server 2007
2 1 (50.00%) Atlassian
2 1 (50.00%) SCCM
2 1 (50.00%) Windows Server 2008
2 1 (50.00%) ITSM
2 1 (50.00%) DHCP
2 1 (50.00%) DNS
2 1 (50.00%) Microsoft Certification
2 1 (50.00%) A+ Certification
2 1 (50.00%) SQL Server
2 1 (50.00%) ITIL
2 1 (50.00%) MCP
2 1 (50.00%) Windows
2 1 (50.00%) Linux
2 1 (50.00%) MCSE

Support Analyst Skill Set
Co-occurring IT Skills in Dundee by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (100.00%) MS Exchange
2 1 (50.00%) Exchange Server 2007
2 1 (50.00%) Exchange Server 2013
Cloud Services
1 2 (100.00%) Amazon AWS
1 2 (100.00%) Microsoft Azure
1 2 (100.00%) Office 365
2 1 (50.00%) Google Cloud Platform
Communications & Networking
1 1 (50.00%) DHCP
1 1 (50.00%) DNS
Database & Business Intelligence
1 1 (50.00%) SQL Server
Miscellaneous
1 1 (50.00%) Self-Motivation
Operating Systems
1 1 (50.00%) Linux
1 1 (50.00%) Windows
1 1 (50.00%) Windows Server
1 1 (50.00%) Windows Server 2008
Processes & Methodologies
1 1 (50.00%) Antivirus Management
1 1 (50.00%) ITIL
1 1 (50.00%) ITSM
1 1 (50.00%) Mobile Device Management
Qualifications
1 1 (50.00%) A+ Certification
1 1 (50.00%) ITIL Foundation Certificate
1 1 (50.00%) MCP
1 1 (50.00%) MCSE
1 1 (50.00%) Microsoft Certification
System Software
1 2 (100.00%) Active Directory
Systems Management
1 1 (50.00%) MaaS360
1 1 (50.00%) Microsoft Intune
1 1 (50.00%) SCCM
Vendors
1 2 (100.00%) Microsoft
2 1 (50.00%) Atlassian