The median annual salary for a Support Analyst was £30,633 in advertised job vacancies in Scotland during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
UK / Scotland
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 120 108 111
Rank change year-on-year -12 +3  
Permanent jobs requiring a Support Analyst 37 54 55
As % of all permanent IT jobs advertised in Scotland 1.37% 1.91% 1.75%
As % of the Job Titles category 1.46% 1.97% 1.83%
Number of salaries quoted 28 34 35
Median salary £30,633 £27,500 £27,500
Median salary % change year-on-year +11.39% -  
90% offered a salary of more than £23,400 £21,500 £22,200
10% offered a salary of more than £55,000 £41,750 £37,500
UK excluding London median salary £30,000 £27,500 £27,500
% change year-on-year +9.09% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Scotland. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Scotland
Permanent job vacancies with a job title containing a recognized job role 2533 2735 2998
As % of all permanent IT job vacancies advertised in Scotland 94.06% 96.57% 95.24%
Number of salaries quoted 1630 1571 1895
Median salary £43,000 £42,500 £42,500
Median salary % change year-on-year +1.17% -  
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £65,000 £60,000 £61,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Analyst
Job Vacancy Trend in Scotland

The job posting trend of jobs advertised in Scotland that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Scotland

Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Scotland.

Salary trend for Support Analyst in Scotland

Support Analyst
Salary Histogram in Scotland

The salary distribution of IT jobs citing Support Analyst in Scotland over the 3 months to 26 June 2017.

Salary histogram for Support Analyst in Scotland

Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Scotland region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -19 11 £24,000 -36.00% 1
Glasgow -2 7 £30,633 +33.18% 2
West Lothian - 6 £27,500 - 2
Aberdeen -4 4 £40,000 +63.26% 1
Fife +6 1 - -
Inverclyde - 1 - -
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 26 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring Support Analyst in the job title.

1 42 (47.19%) SQL
2 34 (38.20%) Windows
3 29 (32.58%) Microsoft
4 26 (29.21%) Oracle
5 25 (28.09%) SQL Server
6 23 (25.84%) Active Directory
6 23 (25.84%) Finance
7 22 (24.72%) ITIL
8 18 (20.22%) Microsoft Office
9 17 (19.10%) .NET
10 16 (17.98%) C#
10 16 (17.98%) Windows Server
11 15 (16.85%) SLA
12 14 (15.73%) Windows Server 2008
13 11 (12.36%) Windows Server 2012
14 10 (11.24%) Analytical Skills
14 10 (11.24%) SCCM
14 10 (11.24%) SharePoint
14 10 (11.24%) PL/SQL
15 9 (10.11%) Agile Software Development
15 9 (10.11%) VMware
15 9 (10.11%) PowerShell
16 8 (8.99%) ASP.NET
16 8 (8.99%) ERP
17 7 (7.87%) Microsoft Excel
17 7 (7.87%) Oracle EBS
17 7 (7.87%) VMware Infrastructure
17 7 (7.87%) .NET Framework
17 7 (7.87%) Enterprise Software
17 7 (7.87%) Oracle Database

Support Analyst Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (11.24%) SharePoint
2 6 (6.74%) IIS
3 5 (5.62%) MS Exchange
4 4 (4.49%) CMS
5 3 (3.37%) Exchange Server 2010
5 3 (3.37%) IBM Domino
5 3 (3.37%) Skype for Business
6 1 (1.12%) BizTalk Server
6 1 (1.12%) JBoss
6 1 (1.12%) SharePoint 2013
Applications
1 18 (20.22%) Microsoft Office
2 7 (7.87%) Microsoft Excel
3 1 (1.12%) Microsoft PowerPoint
3 1 (1.12%) Microsoft Project
Business Applications
1 7 (7.87%) Oracle EBS
2 2 (2.25%) Dynamics AX
2 2 (2.25%) Dynamics NAV
2 2 (2.25%) JDE EnterpriseOne
2 2 (2.25%) Unit4 Business World
3 1 (1.12%) Infor M3
3 1 (1.12%) Oracle 11i
3 1 (1.12%) Oracle EBS R12
3 1 (1.12%) Oracle HRMS
3 1 (1.12%) Oracle Payroll
Cloud Services
1 6 (6.74%) Microsoft Azure
2 5 (5.62%) Office 365
3 3 (3.37%) Amazon AWS
3 3 (3.37%) Azure Active Directory
3 3 (3.37%) SaaS
Communications & Networking
1 6 (6.74%) LAN
2 5 (5.62%) NAS
2 5 (5.62%) SAN
2 5 (5.62%) Skype
3 4 (4.49%) TCP/IP
3 4 (4.49%) VPN
3 4 (4.49%) WAN
4 3 (3.37%) Firewall
5 1 (1.12%) DHCP
5 1 (1.12%) GoToMeeting
5 1 (1.12%) Network Security
5 1 (1.12%) Remote Desktop
5 1 (1.12%) VoIP
5 1 (1.12%) WebEx
Database & Business Intelligence
1 25 (28.09%) SQL Server
2 7 (7.87%) Oracle Database
3 6 (6.74%) SQLPlus
4 5 (5.62%) Relational Database
4 5 (5.62%) SQLBase
5 4 (4.49%) GIS
6 2 (2.25%) Oracle Database 10g
6 2 (2.25%) SQL Server 2008
6 2 (2.25%) SQL Server Reporting Services
7 1 (1.12%) Data Warehouse
7 1 (1.12%) DB2
7 1 (1.12%) MySQL
7 1 (1.12%) Oracle Database 11g
7 1 (1.12%) Oracle Database 12c
7 1 (1.12%) Oracle Discoverer
7 1 (1.12%) RDBMS
Development Applications
1 6 (6.74%) Visual Studio
2 5 (5.62%) Team Foundation Server
3 4 (4.49%) PowerBuilder
4 1 (1.12%) JIRA
4 1 (1.12%) Redmine
General
1 23 (25.84%) Finance
2 5 (5.62%) Banking
3 1 (1.12%) Legal
3 1 (1.12%) Manufacturing
3 1 (1.12%) Retail
Libraries, Frameworks & Software Standards
1 17 (19.10%) .NET
2 8 (8.99%) ASP.NET
3 7 (7.87%) .NET Framework
4 5 (5.62%) AngularJS
4 5 (5.62%) ASP.NET Web API
4 5 (5.62%) XML
5 4 (4.49%) CSS
6 3 (3.37%) HTML
7 2 (2.25%) ASP.NET MVC
7 2 (2.25%) Middleware
7 2 (2.25%) Web Services
8 1 (1.12%) ASP.NET Web Forms
8 1 (1.12%) Classic ASP
8 1 (1.12%) J2EE
8 1 (1.12%) jQuery
8 1 (1.12%) NancyFx
8 1 (1.12%) SOAP
8 1 (1.12%) Software Packaging
8 1 (1.12%) Twitter Bootstrap
Miscellaneous
1 10 (11.24%) Analytical Skills
2 7 (7.87%) Enterprise Software
3 6 (6.74%) Computer Science
4 5 (5.62%) Data Centre
5 3 (3.37%) Fintech
5 3 (3.37%) Management Information System
6 2 (2.25%) PDA
7 1 (1.12%) AS400
7 1 (1.12%) Client/Server
7 1 (1.12%) Driving Licence
7 1 (1.12%) Fat Client
7 1 (1.12%) Mobile Computing
7 1 (1.12%) Public Cloud
7 1 (1.12%) Replication
7 1 (1.12%) Thin Client
7 1 (1.12%) Wiki
Operating Systems
1 34 (38.20%) Windows
2 16 (17.98%) Windows Server
3 14 (15.73%) Windows Server 2008
4 11 (12.36%) Windows Server 2012
5 7 (7.87%) Windows 7
6 6 (6.74%) Linux
7 4 (4.49%) Unix
7 4 (4.49%) Windows Server 2003
8 3 (3.37%) Windows 10
9 2 (2.25%) Android
9 2 (2.25%) Apple iOS
9 2 (2.25%) Windows XP
10 1 (1.12%) Windows 8
10 1 (1.12%) Windows Mobile
Processes & Methodologies
1 22 (24.72%) ITIL
2 9 (10.11%) Agile Software Development
3 8 (8.99%) ERP
4 6 (6.74%) Incident Management
4 6 (6.74%) Service Management
4 6 (6.74%) System Testing
4 6 (6.74%) TDD
5 5 (5.62%) Continuous Integration
5 5 (5.62%) Scrum
6 4 (4.49%) Asset Management
6 4 (4.49%) CRM
6 4 (4.49%) Mentoring
6 4 (4.49%) Problem Management
6 4 (4.49%) Release Management
6 4 (4.49%) Root Cause Analysis
6 4 (4.49%) Use Case
6 4 (4.49%) Web Development
7 3 (3.37%) Malware Detection/Protection
7 3 (3.37%) Project Management
7 3 (3.37%) Service Delivery
Programming Languages
1 42 (47.19%) SQL
2 16 (17.98%) C#
3 10 (11.24%) PL/SQL
4 9 (10.11%) PowerShell
5 5 (5.62%) VB
6 4 (4.49%) VB.NET
6 4 (4.49%) VBA
6 4 (4.49%) VBScript
7 3 (3.37%) Java
7 3 (3.37%) T-SQL
8 2 (2.25%) JavaScript
9 1 (1.12%) Bash Shell
9 1 (1.12%) PHP
9 1 (1.12%) Python
9 1 (1.12%) VB6
Qualifications
1 6 (6.74%) Degree
2 3 (3.37%) Computer Science Degree
2 3 (3.37%) ITIL Certification
3 2 (2.25%) HND
Quality Assurance & Compliance
1 15 (16.85%) SLA
2 3 (3.37%) ISO 9001
2 3 (3.37%) ISO/IEC 27001
3 1 (1.12%) HL7
3 1 (1.12%) PMO
System Software
1 23 (25.84%) Active Directory
2 7 (7.87%) VMware Infrastructure
3 5 (5.62%) Terminal Server
4 4 (4.49%) Virtual Servers
5 2 (2.25%) Hyper-V
6 1 (1.12%) Microsoft App-V
6 1 (1.12%) Terminal Services
Systems Management
1 10 (11.24%) SCCM
2 2 (2.25%) DameWare
2 2 (2.25%) Microsoft Intune
3 1 (1.12%) RSA Archer
Vendors
1 29 (32.58%) Microsoft
2 26 (29.21%) Oracle
3 9 (10.11%) VMware
4 5 (5.62%) Citrix
5 4 (4.49%) JD Edwards
6 3 (3.37%) Apple
6 3 (3.37%) Lotus
7 1 (1.12%) Cisco
7 1 (1.12%) CyberArk
7 1 (1.12%) IBM
7 1 (1.12%) IBM Sterling
7 1 (1.12%) Infor
7 1 (1.12%) LANDesk
7 1 (1.12%) Laserfiche
7 1 (1.12%) McAfee
7 1 (1.12%) Novell
7 1 (1.12%) Sage
7 1 (1.12%) SAP
7 1 (1.12%) Symantec
7 1 (1.12%) Thunderhead
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