Support Analyst Jobs in Scotland

Support Analyst
UK > Scotland

The median Support Analyst salary in Scotland is £43,250 per year, according to job vacancies posted during the 6 months leading to 5 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
5 May 2025
Same period 2024 Same period 2023
Rank 133 213 163
Rank change year-on-year +80 -50 -33
Permanent jobs requiring a Support Analyst 16 71 56
As % of all permanent jobs advertised in Scotland 0.56% 1.05% 1.19%
As % of the Job Titles category 0.61% 1.09% 1.32%
Number of salaries quoted 11 45 40
10th Percentile £35,000 £28,250 £22,938
25th Percentile £37,000 £32,500 £23,875
Median annual salary (50th Percentile) £43,250 £40,000 £29,500
Median % change year-on-year +8.13% +35.59% +3.51%
75th Percentile £45,125 £60,000 £33,320
90th Percentile £57,000 £63,750 £45,000
UK median annual salary £37,500 £35,000 £33,500
% change year-on-year +7.14% +4.48% +3.08%

All Permanent IT Job Vacancies
Scotland

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Scotland with a recognized job title 2,614 6,525 4,244
% of permanent jobs with a recognized job title 91.43% 96.88% 90.07%
Number of salaries quoted 1,372 2,619 2,309
10th Percentile £31,250 £27,950 £31,569
25th Percentile £44,000 £40,000 £41,250
Median annual salary (50th Percentile) £55,000 £52,500 £57,500
Median % change year-on-year +4.76% -8.70% +9.52%
75th Percentile £65,000 £65,000 £72,500
90th Percentile £83,664 £80,000 £85,000
UK median annual salary £57,500 £52,500 £60,000
% change year-on-year +9.52% -12.50% -

Support Analyst
Job Vacancy Trend in Scotland

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Support Analyst in Scotland

Support Analyst
Salary Trend in Scotland

3-month moving average salary quoted in jobs citing Support Analyst in Scotland.

Salary trend for Support Analyst in Scotland

Support Analyst
Salary Histogram in Scotland

Salary distribution for jobs citing Support Analyst in Scotland over the 6 months to 5 May 2025.

Salary histogram for Support Analyst in Scotland

Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Scotland region over the 6 months to 5 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh -12 7 £43,250 -30.80% 1
Aberdeen - 5 £35,000 -
Glasgow +160 3 £38,000 -5.59% 1
Aberdeenshire - 1 - - 2
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Scotland

For the 6 months to 5 May 2025, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring Support Analyst in the job title.

1 10 (62.50%) Microsoft
2 6 (37.50%) ITIL
2 6 (37.50%) Microsoft Excel
3 5 (31.25%) CRM
3 5 (31.25%) Dynamics CRM
3 5 (31.25%) Microsoft 365
3 5 (31.25%) Social Skills
4 4 (25.00%) Windows 10
4 4 (25.00%) Windows Server 2016
4 4 (25.00%) ERP
4 4 (25.00%) Windows
4 4 (25.00%) Microsoft Office
5 3 (18.75%) SQL
5 3 (18.75%) Business Intelligence
5 3 (18.75%) Power BI
5 3 (18.75%) Problem-Solving
5 3 (18.75%) Power Platform
6 2 (12.50%) Tableau
6 2 (12.50%) SQL Server
6 2 (12.50%) Data Analysis
6 2 (12.50%) Mentoring
7 1 (6.25%) Analytical Skills
7 1 (6.25%) Performance Metrics
7 1 (6.25%) GCP
7 1 (6.25%) Continuous Delivery
7 1 (6.25%) Data Centre
7 1 (6.25%) Analytics
7 1 (6.25%) DevOps
7 1 (6.25%) PuTTY
7 1 (6.25%) Data Protection

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (37.50%) Microsoft Excel
2 4 (25.00%) Microsoft Office
Business Applications
1 5 (31.25%) Dynamics CRM
Cloud Services
1 5 (31.25%) Microsoft 365
2 3 (18.75%) Power Platform
3 1 (6.25%) GCP
Communications & Networking
1 1 (6.25%) Firewall
1 1 (6.25%) PuTTY
Database & Business Intelligence
1 3 (18.75%) Power BI
2 2 (12.50%) SQL Server
2 2 (12.50%) Tableau
3 1 (6.25%) Data Warehouse
General
1 5 (31.25%) Social Skills
2 1 (6.25%) Analytical Skills
2 1 (6.25%) Telecoms
Miscellaneous
1 1 (6.25%) Data Centre
1 1 (6.25%) Data Protection Act
1 1 (6.25%) Mainframe
1 1 (6.25%) Onboarding
Operating Systems
1 4 (25.00%) Windows
1 4 (25.00%) Windows 10
1 4 (25.00%) Windows Server 2016
Processes & Methodologies
1 6 (37.50%) ITIL
2 5 (31.25%) CRM
3 4 (25.00%) ERP
4 3 (18.75%) Business Intelligence
4 3 (18.75%) Problem-Solving
5 2 (12.50%) Data Analysis
5 2 (12.50%) Mentoring
6 1 (6.25%) Agile
6 1 (6.25%) Analytics
6 1 (6.25%) Asset Management
6 1 (6.25%) Change Management
6 1 (6.25%) Continuous Improvement
6 1 (6.25%) Continuous Integration
6 1 (6.25%) Data Protection
6 1 (6.25%) DevOps
6 1 (6.25%) Project Management
6 1 (6.25%) Regression Testing
6 1 (6.25%) Risk Management
6 1 (6.25%) Use Case
6 1 (6.25%) User Acceptance Testing
Programming Languages
1 3 (18.75%) SQL
2 1 (6.25%) Python
Qualifications
1 1 (6.25%) Degree
Quality Assurance & Compliance
1 1 (6.25%) Data Quality
1 1 (6.25%) Sarbanes-Oxley
System Software
1 1 (6.25%) Active Directory
Vendors
1 10 (62.50%) Microsoft
2 1 (6.25%) IBM
2 1 (6.25%) Symantec