The median annual salary for a Support Analyst was £26,000 in advertised job vacancies in Scotland during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
UK / Scotland
3 months to
27 Mar 2017
Same period 2016 Same period 2015
Rank 90 91 91
Rank change year-on-year +1 0  
Permanent jobs requiring a Support Analyst 52 74 69
As % of all permanent IT jobs advertised in Scotland 2.26% 2.52% 2.22%
As % of the Job Titles category 2.36% 2.66% 2.31%
Number of salaries quoted 31 49 43
Median salary £26,000 £30,000 £25,000
Median salary % change year-on-year -13.33% +20.00%  
90% offered a salary of more than £21,500 £19,400 £19,700
10% offered a salary of more than £40,000 £40,000 £33,000
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Scotland. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Scotland
Permanent job vacancies with a job title containing a recognized job role 2205 2784 2984
As % of all permanent IT job vacancies advertised in Scotland 95.91% 94.79% 95.89%
Number of salaries quoted 1362 1809 1843
Median salary £42,500 £45,000 £42,500
Median salary % change year-on-year -5.55% +5.88%  
90% offered a salary of more than £29,000 £30,000 £27,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Analyst
Job Vacancy Trend in Scotland

The job posting trend of jobs advertised in Scotland that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Scotland

Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Scotland.

Salary trend for Support Analyst in Scotland

Support Analyst
Salary Histogram in Scotland

The salary distribution of IT jobs citing Support Analyst in Scotland over the 3 months to 27 March 2017.

Salary histogram for Support Analyst in Scotland

Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Scotland region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -3 24 £27,500 -15.38% 3
Glasgow +11 13 £21,000 -35.38%
West Lothian - 5 £26,000 -
Inverclyde 0 4 £38,000 +58.33%
Fife +4 3 £35,000 +57.30%
North Lanarkshire - 1 £35,000 -
Highlands - 1 - -
Scottish Borders - 1 £21,500 - 1
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 27 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring Support Analyst in the job title.

1 47 (43.12%) Windows
2 43 (39.45%) SQL
3 41 (37.61%) Microsoft
4 35 (32.11%) ITIL
5 31 (28.44%) SQL Server
6 28 (25.69%) Active Directory
7 27 (24.77%) .NET
8 26 (23.85%) C#
8 26 (23.85%) Oracle
9 25 (22.94%) Finance
10 24 (22.02%) MS Office
10 24 (22.02%) MS Excel
10 24 (22.02%) Windows Server
11 21 (19.27%) Agile Software Development
12 20 (18.35%) Windows Server 2008
13 19 (17.43%) TDD
14 16 (14.68%) Windows Server 2012
15 15 (13.76%) PL/SQL
16 14 (12.84%) SLA
16 14 (12.84%) Windows 7
16 14 (12.84%) SCCM
17 12 (11.01%) VPN
17 12 (11.01%) Analytical Skills
18 10 (9.17%) VMware Infrastructure
18 10 (9.17%) Degree
18 10 (9.17%) Asset Management
18 10 (9.17%) MS Exchange
18 10 (9.17%) VMware
19 9 (8.26%) ASP.NET
19 9 (8.26%) Computer Science

Support Analyst Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (9.17%) MS Exchange
2 6 (5.50%) SharePoint
3 5 (4.59%) Exchange Server 2010
4 4 (3.67%) CMS
4 4 (3.67%) IIS
5 3 (2.75%) IBM Domino
6 2 (1.83%) JBoss
7 1 (0.92%) BizTalk Server
7 1 (0.92%) Umbraco
Applications
1 24 (22.02%) MS Excel
1 24 (22.02%) MS Office
Business Applications
1 4 (3.67%) Dynamics AX
2 3 (2.75%) Dynamics NAV
2 3 (2.75%) Fishtalk
2 3 (2.75%) Q-Pulse
3 2 (1.83%) JDE EnterpriseOne
3 2 (1.83%) Unit4 Business World
4 1 (0.92%) Oracle Applications
4 1 (0.92%) Oracle ERP
Cloud Services
1 3 (2.75%) Office 365
1 3 (2.75%) SaaS
2 2 (1.83%) Microsoft Azure
3 1 (0.92%) Amazon AWS
3 1 (0.92%) Azure Active Directory
Communications & Networking
1 12 (11.01%) VPN
2 7 (6.42%) LAN
2 7 (6.42%) TCP/IP
3 5 (4.59%) NAS
3 5 (4.59%) SAN
4 4 (3.67%) DHCP
4 4 (3.67%) Firewall
4 4 (3.67%) Skype
4 4 (3.67%) WAN
5 3 (2.75%) DNS
6 2 (1.83%) ADSL
6 2 (1.83%) Network Security
7 1 (0.92%) GoToMeeting
7 1 (0.92%) Remote Desktop
7 1 (0.92%) VLAN
7 1 (0.92%) WebEx
7 1 (0.92%) Wireless
Database & Business Intelligence
1 31 (28.44%) SQL Server
2 3 (2.75%) GIS
2 3 (2.75%) MySQL
2 3 (2.75%) Oracle Database
2 3 (2.75%) Relational Database
2 3 (2.75%) SQLBase
3 2 (1.83%) DB2
4 1 (0.92%) Crystal Reports
4 1 (0.92%) Data Warehouse
4 1 (0.92%) RDBMS
4 1 (0.92%) SQL Server 2008
4 1 (0.92%) SQL Server Analysis Services
4 1 (0.92%) SQL Server Integration Services
4 1 (0.92%) SQL Server Reporting Services
Development Applications
1 8 (7.34%) Team Foundation Server
1 8 (7.34%) Visual Studio
2 3 (2.75%) PowerBuilder
3 1 (0.92%) JIRA
3 1 (0.92%) Redmine
General
1 25 (22.94%) Finance
2 5 (4.59%) Banking
3 3 (2.75%) Legal
4 1 (0.92%) Front Office
4 1 (0.92%) Manufacturing
4 1 (0.92%) Retail
Libraries, Frameworks & Software Standards
1 27 (24.77%) .NET
2 9 (8.26%) AngularJS
2 9 (8.26%) ASP.NET
3 8 (7.34%) .NET Framework
3 8 (7.34%) ASP.NET Web API
4 4 (3.67%) XML
5 3 (2.75%) Middleware
6 2 (1.83%) CSS
6 2 (1.83%) HTML
7 1 (0.92%) ASP.NET MVC
7 1 (0.92%) ASP.NET Web Forms
7 1 (0.92%) Classic ASP
7 1 (0.92%) J2EE
7 1 (0.92%) jQuery
7 1 (0.92%) NancyFx
7 1 (0.92%) Software Packaging
7 1 (0.92%) Twitter Bootstrap
Miscellaneous
1 12 (11.01%) Analytical Skills
2 9 (8.26%) Computer Science
2 9 (8.26%) Enterprise Software
3 7 (6.42%) Data Centre
4 4 (3.67%) Fat Client
4 4 (3.67%) Management Information System
4 4 (3.67%) Thin Client
5 3 (2.75%) Fintech
5 3 (2.75%) iPhone
6 2 (1.83%) Blackberry
6 2 (1.83%) PKI
6 2 (1.83%) Public Cloud
6 2 (1.83%) Video Conferencing
7 1 (0.92%) Client/Server
7 1 (0.92%) Driving Licence
7 1 (0.92%) Replication
7 1 (0.92%) Security Operations Centre
7 1 (0.92%) Wiki
Operating Systems
1 47 (43.12%) Windows
2 24 (22.02%) Windows Server
3 20 (18.35%) Windows Server 2008
4 16 (14.68%) Windows Server 2012
5 14 (12.84%) Windows 7
6 6 (5.50%) Windows Server 2003
7 5 (4.59%) Android
7 5 (4.59%) Windows XP
8 4 (3.67%) Windows 10
9 3 (2.75%) Unix
9 3 (2.75%) Windows Mobile
10 2 (1.83%) Linux
11 1 (0.92%) AIX
11 1 (0.92%) Apple iOS
11 1 (0.92%) Windows 8
Processes & Methodologies
1 35 (32.11%) ITIL
2 21 (19.27%) Agile Software Development
3 19 (17.43%) TDD
4 10 (9.17%) Asset Management
5 8 (7.34%) Continuous Integration
5 8 (7.34%) Incident Management
5 8 (7.34%) Scrum
5 8 (7.34%) Service Management
6 7 (6.42%) CRM
6 7 (6.42%) ERP
7 6 (5.50%) Mentoring
8 5 (4.59%) Business Intelligence
8 5 (4.59%) Service Delivery
8 5 (4.59%) Stakeholder Management
9 4 (3.67%) Problem Management
9 4 (3.67%) Root Cause Analysis
10 3 (2.75%) Compliance Management
10 3 (2.75%) DevOps
10 3 (2.75%) Infrastructure Management
10 3 (2.75%) Malware Detection/Protection
Programming Languages
1 43 (39.45%) SQL
2 26 (23.85%) C#
3 15 (13.76%) PL/SQL
4 7 (6.42%) Java
4 7 (6.42%) PowerShell
5 5 (4.59%) VBA
6 4 (3.67%) VB
7 3 (2.75%) VB.NET
7 3 (2.75%) VBScript
8 2 (1.83%) JavaScript
9 1 (0.92%) Bash Shell
9 1 (0.92%) PHP
9 1 (0.92%) Python
9 1 (0.92%) T-SQL
9 1 (0.92%) VB6
Qualifications
1 10 (9.17%) Degree
2 3 (2.75%) ITIL Certification
3 2 (1.83%) DV Cleared
3 2 (1.83%) Security Cleared
4 1 (0.92%) HND
4 1 (0.92%) MCSA
4 1 (0.92%) Microsoft Certification
Quality Assurance & Compliance
1 14 (12.84%) SLA
2 3 (2.75%) ISO 9001
2 3 (2.75%) ISO/IEC 27001
3 2 (1.83%) Disclosure Scotland
4 1 (0.92%) HL7
4 1 (0.92%) PMO
System Software
1 28 (25.69%) Active Directory
2 10 (9.17%) VMware Infrastructure
3 5 (4.59%) Terminal Server
4 4 (3.67%) Terminal Services
4 4 (3.67%) Virtual Servers
5 2 (1.83%) Hyper-V
5 2 (1.83%) XenApp
6 1 (0.92%) Microsoft App-V
Systems Management
1 14 (12.84%) SCCM
2 4 (3.67%) DameWare
3 1 (0.92%) SCOM
Vendors
1 41 (37.61%) Microsoft
2 26 (23.85%) Oracle
3 10 (9.17%) VMware
4 5 (4.59%) Citrix
5 4 (3.67%) Apple
6 3 (2.75%) JD Edwards
6 3 (2.75%) Lotus
7 2 (1.83%) CheckPoint
7 2 (1.83%) Cisco
7 2 (1.83%) iManage
7 2 (1.83%) Interwoven
7 2 (1.83%) MobileIron
8 1 (0.92%) Charles River
8 1 (0.92%) IBM
8 1 (0.92%) IBM Sterling
8 1 (0.92%) IFS
8 1 (0.92%) Sage
8 1 (0.92%) Salesforce.com
8 1 (0.92%) SAP
8 1 (0.92%) Thunderhead
Edinburgh, Midlothian
Cathcart Associates Ltd
Salary: £16000 - £18000 per annum
Posted: 3 days ago
Blairgowrie, Perthshire
Bluetownonline
Posted: 6 days ago
Scottish Borders
Cathcart Associates
Salary: £18000 - £25000 per annum
Posted: 19 days ago