Support Analyst Job Trends in Scotland

Support Analyst
UK > Scotland

The median Support Analyst salary in Scotland is £30,000 per year, according to job vacancies posted during the 6 months leading to 19 April 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
19 Apr 2026
Same period 2025 Same period 2024
Rank 72 102 204
Rank change year-on-year +30 +102 -54
Permanent jobs requiring a Support Analyst 78 17 74
As % of all permanent jobs in Scotland 2.33% 0.88% 1.18%
As % of the Job Titles category 2.46% 1.00% 1.22%
Number of salaries quoted 34 11 50
10th Percentile £27,425 £35,000 £28,250
25th Percentile - £37,000 £32,500
Median annual salary (50th Percentile) £30,000 £43,250 £40,000
Median % change year-on-year -30.64% +8.13% +33.33%
75th Percentile £46,875 £45,125 £62,813
90th Percentile £61,250 £57,000 £63,750
UK median annual salary £35,000 £38,500 £36,000
% change year-on-year -9.09% +6.94% +7.46%

All Permanent IT Job Roles
Scotland

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Scotland with a recognized job title 3,172 1,707 6,051
% of permanent jobs with a recognized job title 94.88% 88.68% 96.77%
Number of salaries quoted 1,646 924 2,588
10th Percentile £28,250 £27,325 £27,500
25th Percentile £31,625 £40,000 £40,000
Median annual salary (50th Percentile) £45,000 £55,000 £52,500
Median % change year-on-year -18.18% +4.76% -8.70%
75th Percentile £67,500 £75,000 £65,000
90th Percentile £85,000 £93,778 £80,000
UK median annual salary £55,000 £60,000 £53,500
% change year-on-year -8.33% +12.15% -10.83%

Support Analyst
Job Vacancy Trend in Scotland

Historical trend showing the proportion of permanent IT job postings featuring 'Support Analyst' in the job title relative to all permanent IT jobs advertised in Scotland.

Support Analyst job vacancy trend in Scotland

Support Analyst
Salary Trend in Scotland

Salary distribution trend for Support Analyst job vacancies in Scotland.

Salary distribution trend for Support Analyst job vacancies in Scotland

Support Analyst
Salary Histogram in Scotland

Salary distribution for jobs citing Support Analyst in Scotland over the 6 months to 19 April 2026.

Salary histogram for Support Analyst in Scotland

Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Scotland region over the 6 months to 19 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Glasgow +8 32 £30,000 -21.05% 1
Edinburgh +19 29 £45,000 +4.05% 2
West Dunbartonshire - 12 - -
Fife - 3 £32,500 - 1
Aberdeen -19 1 - -
Perth and Kinross - 1 £23,500 -
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in Scotland

For the 6 months to 19 April 2026, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring Support Analyst in the job title.

1 39 (50.00%) Azure
2 36 (46.15%) Microsoft
3 30 (38.46%) Microsoft 365
4 19 (24.36%) Windows
5 18 (23.08%) Active Directory
5 18 (23.08%) Customer Service
6 16 (20.51%) Degree
6 16 (20.51%) SQL
7 15 (19.23%) Power Platform
7 15 (19.23%) Requirements Gathering
8 14 (17.95%) Agile
8 14 (17.95%) Business Intelligence
8 14 (17.95%) Power BI
9 13 (16.67%) DevOps
9 13 (16.67%) Problem-Solving
10 12 (15.38%) Accessibility
10 12 (15.38%) Adobe
10 12 (15.38%) Azure DevOps
10 12 (15.38%) Entra ID
10 12 (15.38%) Freshdesk
10 12 (15.38%) HND
10 12 (15.38%) MS Visio
10 12 (15.38%) Nintex
10 12 (15.38%) Process Improvement
10 12 (15.38%) Regression Testing
10 12 (15.38%) SharePoint
10 12 (15.38%) SLA
10 12 (15.38%) Stakeholder Management
10 12 (15.38%) Storyboarding
10 12 (15.38%) Waterfall

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in Scotland by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 12 (15.38%) SharePoint
2 4 (5.13%) WebSphere
2 4 (5.13%) WebSphere Application Server
3 2 (2.56%) Microsoft Exchange
4 1 (1.28%) IIS
Applications
1 12 (15.38%) MS Visio
2 4 (5.13%) Microsoft Excel
3 3 (3.85%) Microsoft Office
Business Applications
1 3 (3.85%) Dynamics NAV
1 3 (3.85%) Unit4 Business World
2 2 (2.56%) Alphatax
3 1 (1.28%) Dynamics CRM
Cloud Services
1 39 (50.00%) Azure
2 30 (38.46%) Microsoft 365
3 15 (19.23%) Power Platform
4 12 (15.38%) Azure DevOps
4 12 (15.38%) Entra ID
5 10 (12.82%) OneDrive
6 4 (5.13%) AWS
7 3 (3.85%) Boomi
7 3 (3.85%) Dynamics 365
7 3 (3.85%) iPaaS
7 3 (3.85%) Workato
8 2 (2.56%) SaaS
9 1 (1.28%) Microsoft Copilot
Communications & Networking
1 5 (6.41%) Broadband
1 5 (6.41%) DHCP
1 5 (6.41%) DNS
2 4 (5.13%) VPN
3 2 (2.56%) Firewall
3 2 (2.56%) Mobile Broadband
3 2 (2.56%) Softphone
3 2 (2.56%) VLAN
Database & Business Intelligence
1 14 (17.95%) Power BI
2 5 (6.41%) SQL Server
Development Applications
1 5 (6.41%) Git
1 5 (6.41%) JIRA
General
1 22 (28.21%) Finance
2 17 (21.79%) Social Skills
3 13 (16.67%) Retail
4 12 (15.38%) Billing
5 9 (11.54%) Financial Institution
6 5 (6.41%) Documentation Skills
6 5 (6.41%) Legal
7 3 (3.85%) Organisational Skills
8 1 (1.28%) Agriculture
8 1 (1.28%) Analytical Skills
8 1 (1.28%) Inclusion and Diversity
8 1 (1.28%) Public Sector
Libraries, Frameworks & Software Standards
1 11 (14.10%) .NET
2 5 (6.41%) Web Services
Miscellaneous
1 12 (15.38%) Management Information System
1 12 (15.38%) Product Ownership
2 3 (3.85%) Driving Licence
3 2 (2.56%) iPhone
4 1 (1.28%) Onboarding
Operating Systems
1 19 (24.36%) Windows
2 9 (11.54%) Mac OS
3 3 (3.85%) Apple iOS
3 3 (3.85%) Windows Server
4 2 (2.56%) Windows 10
4 2 (2.56%) Windows Server 2012
Processes & Methodologies
1 18 (23.08%) Customer Service
2 15 (19.23%) Requirements Gathering
3 14 (17.95%) Agile
3 14 (17.95%) Business Intelligence
4 13 (16.67%) DevOps
4 13 (16.67%) Problem-Solving
5 12 (15.38%) Process Improvement
5 12 (15.38%) Regression Testing
5 12 (15.38%) Stakeholder Management
5 12 (15.38%) Storyboarding
5 12 (15.38%) Waterfall
6 10 (12.82%) Mentoring
7 6 (7.69%) Collateral Management
7 6 (7.69%) ERP
7 6 (7.69%) ITIL
7 6 (7.69%) Migration
8 5 (6.41%) Project Delivery
8 5 (6.41%) Root Cause Analysis
8 5 (6.41%) Service Delivery
8 5 (6.41%) Service Management
Programming Languages
1 16 (20.51%) SQL
2 10 (12.82%) Java
3 4 (5.13%) PowerShell
3 4 (5.13%) T-SQL
4 1 (1.28%) C#
Qualifications
1 16 (20.51%) Degree
2 12 (15.38%) HND
3 3 (3.85%) Microsoft Certification
Quality Assurance & Compliance
1 12 (15.38%) Accessibility
1 12 (15.38%) SLA
2 4 (5.13%) QA
3 1 (1.28%) Cyber Essentials
3 1 (1.28%) ISO/IEC 27001
System Software
1 18 (23.08%) Active Directory
2 5 (6.41%) Virtual Desktop
3 3 (3.85%) Hyper-V
4 2 (2.56%) BitLocker
4 2 (2.56%) Virtual Machines
4 2 (2.56%) VMware Infrastructure
Systems Management
1 7 (8.97%) Microsoft Intune
Vendors
1 36 (46.15%) Microsoft
2 12 (15.38%) Adobe
2 12 (15.38%) Freshdesk
2 12 (15.38%) Nintex
3 6 (7.69%) Oracle
4 4 (5.13%) iManage
5 3 (3.85%) VMware
6 2 (2.56%) Bomgar
7 1 (1.28%) Citrix
7 1 (1.28%) Dell
7 1 (1.28%) Intapp
7 1 (1.28%) Sage
7 1 (1.28%) ServiceNow