Technical Support Jobs in Durham

Technical Support
North East > Durham

The median Technical Support salary in Durham is £35,000 per year, according to job vacancies posted during the 6 months leading to 30 June 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
30 Jun 2025
Same period 2024 Same period 2023
Rank 27 52 -
Rank change year-on-year +25 - -
Permanent jobs requiring a Technical Support 7 4 0
As % of all permanent jobs advertised in Durham 1.18% 0.80% -
As % of the Job Titles category 1.90% 0.89% -
Number of salaries quoted 1 4 0
10th Percentile - £32,650 -
25th Percentile £32,500 £37,375 -
Median annual salary (50th Percentile) £35,000 £40,000 -
Median % change year-on-year -12.50% - -
75th Percentile £37,500 - -
90th Percentile - - -
North East median annual salary £38,750 £37,500 £46,250
% change year-on-year +3.33% -18.92% +255.77%

All Permanent IT Job Vacancies
Durham

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Durham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Durham with a recognized job title 369 447 174
% of permanent jobs with a recognized job title 62.12% 89.04% 70.73%
Number of salaries quoted 167 309 105
10th Percentile - £25,500 £31,250
25th Percentile £25,084 £32,000 £37,500
Median annual salary (50th Percentile) £25,087 £45,000 £47,750
Median % change year-on-year -44.25% -5.76% +26.10%
75th Percentile £30,250 £61,250 £60,000
90th Percentile £55,950 £70,000 £70,280
North East median annual salary £30,000 £45,249 £50,000
% change year-on-year -33.70% -9.50% +17.65%

Technical Support
Job Vacancy Trend in Durham

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in Durham.

Job vacancy trend for Technical Support in Durham

Technical Support
Salary Trend in Durham

3-month moving average salary quoted in jobs citing Technical Support in Durham.

Salary trend for Technical Support in Durham

Technical Support
Job Locations in Durham

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Durham region over the 6 months to 30 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Newton Aycliffe - 6 - -
Technical Support
North East

Technical Support Skill Set
Top 28 Co-occurring Skills and Capabilities in Durham

For the 6 months to 30 June 2025, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Durham region featuring Technical Support in the job title.

1 7 (100.00%) CRM
1 7 (100.00%) Microsoft
2 6 (85.71%) Microsoft Office
2 6 (85.71%) Customer Requirements
2 6 (85.71%) Self-Motivation
2 6 (85.71%) Problem-Solving
2 6 (85.71%) Social Skills
2 6 (85.71%) Presentation Skills
2 6 (85.71%) Customer Service
3 1 (14.29%) Windows Server
3 1 (14.29%) Windows
3 1 (14.29%) .NET
3 1 (14.29%) SQL Server
3 1 (14.29%) IIS
3 1 (14.29%) LAN
3 1 (14.29%) VoIP
3 1 (14.29%) WAN
3 1 (14.29%) TCP/IP
3 1 (14.29%) SSL
3 1 (14.29%) Active Directory
3 1 (14.29%) SAN
3 1 (14.29%) Internet
3 1 (14.29%) Clustering
3 1 (14.29%) SQL Server Reporting Services
3 1 (14.29%) SQL Server Integration Services
3 1 (14.29%) Release Management
3 1 (14.29%) Change Control
3 1 (14.29%) Defect Management

Technical Support Skill Set
Co-occurring Skills and Capabilities in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) IIS
Applications
1 6 (85.71%) Microsoft Office
Communications & Networking
1 1 (14.29%) Internet
1 1 (14.29%) LAN
1 1 (14.29%) SAN
1 1 (14.29%) SSL
1 1 (14.29%) TCP/IP
1 1 (14.29%) VoIP
1 1 (14.29%) WAN
Database & Business Intelligence
1 1 (14.29%) SQL Server
1 1 (14.29%) SQL Server Integration Services
1 1 (14.29%) SQL Server Reporting Services
General
1 6 (85.71%) Presentation Skills
1 6 (85.71%) Social Skills
Libraries, Frameworks & Software Standards
1 1 (14.29%) .NET
Miscellaneous
1 6 (85.71%) Self-Motivation
2 1 (14.29%) Clustering
Operating Systems
1 1 (14.29%) Windows
1 1 (14.29%) Windows Server
Processes & Methodologies
1 7 (100.00%) CRM
2 6 (85.71%) Customer Requirements
2 6 (85.71%) Customer Service
2 6 (85.71%) Problem-Solving
3 1 (14.29%) Change Control
3 1 (14.29%) Defect Management
3 1 (14.29%) Release Management
System Software
1 1 (14.29%) Active Directory
Vendors
1 7 (100.00%) Microsoft