The following table provides summary statistics for permanent job vacancies advertised in Durham with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 3 months to 22 June 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
North East / Durham
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 29 20 25
Rank change year-on-year -9 +5  
Permanent jobs citing CRM 5 8 10
As % of all permanent IT jobs advertised in Durham 3.14% 5.67% 5.71%
As % of the Processes & Methodologies category 3.27% 6.20% 6.33%
Number of salaries quoted 5 8 7
Median salary £50,000 £75,000 £38,000
Median salary % change year-on-year -33.33% +97.36%  
90% offered a salary of more than £35,000 £40,500 £35,500
10% offered a salary of more than £75,000 £78,250 £38,800
UK excluding London median salary £43,750 £42,500 £42,500
% change year-on-year +2.94% -  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Durham with a requirement for process and methodology skills.

Process & Methodology Skills
Durham
Permanent job vacancies with a requirement for process and methodology skills 153 129 158
As % of all permanent IT job vacancies advertised in Durham 96.23% 91.49% 90.29%
Number of salaries quoted 138 118 134
Median salary £38,500 £42,000 £40,000
Median salary % change year-on-year -8.33% +5.00%  
90% offered a salary of more than £30,000 £27,500 £30,000
10% offered a salary of more than £60,000 £50,000 £75,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

CRM
Job Vacancy Trend in Durham

The job posting trend of jobs advertised in Durham citing CRM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in Durham

CRM
Salary Trend in Durham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Durham.

Salary trend for CRM in Durham

CRM
Salary Histogram in Durham

The salary distribution of IT jobs citing CRM in Durham over the 3 months to 22 June 2017.

Salary histogram for CRM in Durham

CRM
Job Locations in Durham

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Durham region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockton-on-Tees - 2 £35,000 -
CRM
North East

For the 6 months to 22 June 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Durham region with a requirement for CRM.

1 20 (57.14%) SAP
2 18 (51.43%) ERP
3 15 (42.86%) .NET
3 15 (42.86%) SQL Server
3 15 (42.86%) C#
4 13 (37.14%) HTML
4 13 (37.14%) JavaScript
4 13 (37.14%) ASP.NET
4 13 (37.14%) CSS
4 13 (37.14%) MVC
4 13 (37.14%) Stakeholder Management
5 12 (34.29%) Web Services
6 11 (31.43%) SOAP
6 11 (31.43%) SQL
6 11 (31.43%) Agile Software Development
6 11 (31.43%) CMS
6 11 (31.43%) .NET Framework
6 11 (31.43%) Umbraco
6 11 (31.43%) Waterfall
6 11 (31.43%) Entity Framework
6 11 (31.43%) REST
7 10 (28.57%) SAP BW
8 9 (25.71%) FMCG
9 7 (20.00%) SAP IS-U
9 7 (20.00%) Analytical Skills
10 6 (17.14%) Project Management
11 5 (14.29%) ABAP
11 5 (14.29%) SAP CRM
11 5 (14.29%) SAP HANA
12 4 (11.43%) Continuous Improvement

CRM
Co-occurring IT Skills in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (31.43%) CMS
1 11 (31.43%) Umbraco
2 2 (5.71%) SharePoint
3 1 (2.86%) NetWeaver
Business Applications
1 7 (20.00%) SAP IS-U
2 5 (14.29%) SAP CRM
3 3 (8.57%) SAP ERP
4 2 (5.71%) Dynamics CRM
5 1 (2.86%) SAP Business One
5 1 (2.86%) SAP CO
5 1 (2.86%) SAP FI
5 1 (2.86%) SAP FI/CO
5 1 (2.86%) SAP S/4HANA
Cloud Services
1 2 (5.71%) Microsoft Azure
Database & Business Intelligence
1 15 (42.86%) SQL Server
2 10 (28.57%) SAP BW
3 5 (14.29%) SAP HANA
4 2 (5.71%) Relational Database
General
1 2 (5.71%) Manufacturing
1 2 (5.71%) Retail
Job Titles
1 20 (57.14%) Developer
2 13 (37.14%) .NET Developer
3 12 (34.29%) Senior Developer
4 11 (31.43%) Senior .NET Developer
5 6 (17.14%) Analyst
5 6 (17.14%) Business Analyst
5 6 (17.14%) Business IT Analyst
5 6 (17.14%) IT Analyst
5 6 (17.14%) IT Business Analyst
5 6 (17.14%) SAP Manager
6 5 (14.29%) ABAP Developer
6 5 (14.29%) SAP Developer
7 4 (11.43%) Quality Manager
7 4 (11.43%) SAP Test Manager
7 4 (11.43%) Test Leader
7 4 (11.43%) Test Manager
8 3 (8.57%) Consultant
8 3 (8.57%) Solutions Consultant
9 2 (5.71%) CRM Developer
9 2 (5.71%) Microsoft Developer
Libraries, Frameworks & Software Standards
1 15 (42.86%) .NET
2 13 (37.14%) ASP.NET
2 13 (37.14%) CSS
2 13 (37.14%) HTML
3 12 (34.29%) Web Services
4 11 (31.43%) .NET Framework
4 11 (31.43%) Entity Framework
4 11 (31.43%) REST
4 11 (31.43%) SOAP
5 1 (2.86%) SAP Smart Forms
5 1 (2.86%) SAP XI
5 1 (2.86%) Web Dynpro
Miscellaneous
1 9 (25.71%) FMCG
2 7 (20.00%) Analytical Skills
3 4 (11.43%) Management Information System
4 2 (5.71%) Greenfield Project
Processes & Methodologies
1 18 (51.43%) ERP
2 13 (37.14%) MVC
2 13 (37.14%) Stakeholder Management
3 11 (31.43%) Agile Software Development
3 11 (31.43%) Waterfall
4 6 (17.14%) Project Management
5 4 (11.43%) Continuous Improvement
5 4 (11.43%) ITIL
5 4 (11.43%) Line Management
5 4 (11.43%) People Management
5 4 (11.43%) Performance Management
5 4 (11.43%) Process Management
5 4 (11.43%) Programme Delivery
5 4 (11.43%) Quality Management
5 4 (11.43%) Supplier Management
5 4 (11.43%) Test Strategy
6 3 (8.57%) Business Analysis
6 3 (8.57%) Process Improvement
6 3 (8.57%) Service Delivery
7 2 (5.71%) E-Commerce
Programming Languages
1 15 (42.86%) C#
2 13 (37.14%) JavaScript
3 11 (31.43%) SQL
4 5 (14.29%) ABAP
5 1 (2.86%) Java
Qualifications
1 4 (11.43%) SAP Certification
Vendors
1 20 (57.14%) SAP
2 2 (5.71%) Microsoft