Period
to 20 October 2020

The following table provides summary statistics for permanent job vacancies advertised in Durham with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 20 October 2020 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
North East > Durham
6 months to
20 Oct 2020
Same period 2019 Same period 2018
Rank 30 36 37
Rank change year-on-year +6 +1 +14
Permanent jobs citing CRM 5 6 7
As % of all permanent jobs advertised in Durham 3.38% 2.44% 3.03%
As % of the Processes & Methodologies category 3.62% 2.60% 3.37%
Number of salaries quoted 6 4 7
Median annual salary £34,250 £38,000 £35,000
Median salary % change year-on-year -9.87% +8.57% -0.13%
10th Percentile £30,125 £23,238 £20,000
90th Percentile £45,625 £43,375 £42,250
North East median annual salary £43,750 £50,000 £28,750
% change year-on-year -12.50% +73.91% -13.53%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Durham with a requirement for process or methodology skills.

All Process and Methodology Skills
Durham
Permanent vacancies with a requirement for process or methodology skills 138 231 208
As % of all permanent IT jobs advertised in Durham 93.24% 93.90% 90.04%
Number of salaries quoted 115 170 146
Median annual salary £37,500 £40,000 £37,500
Median salary % change year-on-year -6.25% +6.67% -2.68%
10th Percentile £22,675 £25,000 £21,875
90th Percentile £59,500 £57,500 £57,500
North East median annual salary £43,750 £42,250 £40,000
% change year-on-year +3.55% +5.63% +2.67%

CRM
Job Vacancy Trend in Durham

Job postings citing CRM as a proportion of all IT jobs advertised in Durham.

Job vacancy trend for CRM in Durham

CRM
Salary Trend in Durham

3-month moving average salary quoted in jobs citing CRM in Durham.

Salary trend for CRM in Durham

CRM
Salary Histogram in Durham

Salary distribution for jobs citing CRM in Durham over the 6 months to 20 October 2020.

Salary histogram for CRM in Durham

CRM
Job Locations in Durham

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Durham region over the 6 months to 20 October 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Seaham - 1 £33,500 -
CRM
North East

For the 6 months to 20 October 2020, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Durham region with a requirement for CRM.

1 3 (60.00%) JavaScript
1 3 (60.00%) .NET
2 2 (40.00%) SQL Server
2 2 (40.00%) C#
2 2 (40.00%) HTML
2 2 (40.00%) CSS
2 2 (40.00%) .NET Framework
2 2 (40.00%) Dynamics CRM
2 2 (40.00%) Web Services
2 2 (40.00%) Business Intelligence
2 2 (40.00%) Power BI
2 2 (40.00%) Dynamics 365
2 2 (40.00%) Power Platform
2 2 (40.00%) PowerApps
3 1 (20.00%) Power Automate
3 1 (20.00%) Collaborative Working
3 1 (20.00%) Data Science
3 1 (20.00%) Problem-Solving
3 1 (20.00%) Typography
3 1 (20.00%) Case Management
3 1 (20.00%) .NET Core
3 1 (20.00%) Microsoft
3 1 (20.00%) SharePoint
3 1 (20.00%) Web Development
3 1 (20.00%) Degree
3 1 (20.00%) Umbraco
3 1 (20.00%) Cloud Computing
3 1 (20.00%) Azure
3 1 (20.00%) REST
3 1 (20.00%) Office 365

CRM
Co-occurring IT Skills in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) CMS
1 1 (20.00%) SharePoint
1 1 (20.00%) Umbraco
Business Applications
1 2 (40.00%) Dynamics CRM
Cloud Services
1 2 (40.00%) Dynamics 365
1 2 (40.00%) Power Platform
1 2 (40.00%) PowerApps
2 1 (20.00%) Azure
2 1 (20.00%) Cloud Computing
2 1 (20.00%) Office 365
2 1 (20.00%) Power Automate
Database & Business Intelligence
1 2 (40.00%) Power BI
1 2 (40.00%) SQL Server
General
1 1 (20.00%) Legal
1 1 (20.00%) Retail
Job Titles
1 4 (80.00%) Developer
2 2 (40.00%) Senior Developer
3 1 (20.00%) Analyst
3 1 (20.00%) Case Management Developer
3 1 (20.00%) CRM Analyst
3 1 (20.00%) Front End Developer (Client-Side Developer)
3 1 (20.00%) Senior Front-End Developer
3 1 (20.00%) Senior Software Developer
3 1 (20.00%) Software Developer
Libraries, Frameworks & Software Standards
1 3 (60.00%) .NET
2 2 (40.00%) .NET Framework
2 2 (40.00%) CSS
2 2 (40.00%) HTML
2 2 (40.00%) Web Services
3 1 (20.00%) .NET Core
3 1 (20.00%) ASP.NET
3 1 (20.00%) REST
3 1 (20.00%) SOAP
Miscellaneous
1 1 (20.00%) Analytical Skills
1 1 (20.00%) User Experience
Processes & Methodologies
1 2 (40.00%) Business Intelligence
2 1 (20.00%) Agile Software Development
2 1 (20.00%) Case Management
2 1 (20.00%) Change Management
2 1 (20.00%) Collaborative Working
2 1 (20.00%) Data Science
2 1 (20.00%) Front End Development
2 1 (20.00%) Mentoring
2 1 (20.00%) MVC
2 1 (20.00%) Problem-Solving
2 1 (20.00%) SDLC
2 1 (20.00%) Typography
2 1 (20.00%) Validation
2 1 (20.00%) Web Application Development
2 1 (20.00%) Web Development
2 1 (20.00%) Workflow
Programming Languages
1 3 (60.00%) JavaScript
2 2 (40.00%) C#
Qualifications
1 1 (20.00%) Degree
Vendors
1 1 (20.00%) Microsoft