Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Durham with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
North East > Durham
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 47 33 44
Rank change year-on-year -14 +11 -26
Permanent jobs citing CRM 14 11 19
As % of all permanent IT jobs advertised in Durham 4.12% 4.15% 4.55%
As % of the Processes & Methodologies category 4.44% 4.56% 5.01%
Number of salaries quoted 12 11 10
Durham median annual salary £35,690 £35,000 £37,750
Median salary % change year-on-year +1.97% -7.28% -41.92%
10th Percentile £32,500 £35,000 £27,500
90th Percentile £56,750 £80,000 £40,748
North East median annual salary £35,000 £36,942 £38,000
% change year-on-year -5.26% -2.78% -25.85%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Durham with a requirement for process or methodology skills.

All Process and Methodology Skills
Durham
Permanent vacancies with a requirement for process or methodology skills 315 241 379
As % of all permanent IT jobs advertised in Durham 92.65% 90.94% 90.67%
Number of salaries quoted 268 217 322
Durham median annual salary £38,516 £35,000 £42,500
Median salary % change year-on-year +10.04% -17.65% +21.43%
10th Percentile £25,000 £25,000 £27,800
90th Percentile £55,000 £55,000 £58,750
North East median annual salary £40,000 £40,000 £40,000

CRM
Job Vacancy Trend in Durham

Job postings citing CRM as a percentage of all IT jobs advertised in Durham.

Job vacancy trend for CRM in Durham

CRM
Salary Trend in Durham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Durham.

Salary trend for CRM in Durham

CRM
Salary Histogram in Durham

The salary distribution of IT jobs citing CRM in Durham over the 6 months to 20 November 2017.

Salary histogram for CRM in Durham

CRM
Job Locations in Durham

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Durham region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Darlington -7 6 £46,250 +32.14%
Stockton-on-Tees - 1 £45,000 - 1
Bishop Auckland - 1 - -
CRM
North East

For the 6 months to 20 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Durham region with a requirement for CRM.

1 12 (85.71%) SQL Server
1 12 (85.71%) Microsoft
1 12 (85.71%) Dynamics CRM
2 8 (57.14%) Relational Database
3 7 (50.00%) C#
3 7 (50.00%) SQL
3 7 (50.00%) .NET
4 6 (42.86%) T-SQL
5 5 (35.71%) Microsoft Azure
5 5 (35.71%) Proactive Monitoring
5 5 (35.71%) SLA
6 4 (28.57%) Oracle
6 4 (28.57%) PL/SQL
6 4 (28.57%) ASP.NET
6 4 (28.57%) Oracle Forms
6 4 (28.57%) Oracle Reports
7 3 (21.43%) SharePoint
8 2 (14.29%) MVC
8 2 (14.29%) Scrum
8 2 (14.29%) Agile Software Development
8 2 (14.29%) Dynamics NAV
8 2 (14.29%) Continuous Integration
8 2 (14.29%) SMS
8 2 (14.29%) Microsoft Certification
8 2 (14.29%) Pharmaceutical
8 2 (14.29%) C
8 2 (14.29%) JavaScript
8 2 (14.29%) Dynamics 365
8 2 (14.29%) ASP.NET MVC
8 2 (14.29%) SaaS

CRM
Co-occurring IT Skills in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (21.43%) SharePoint
Business Applications
1 12 (85.71%) Dynamics CRM
2 2 (14.29%) Dynamics NAV
Cloud Services
1 5 (35.71%) Microsoft Azure
2 2 (14.29%) Dynamics 365
2 2 (14.29%) IaaS
2 2 (14.29%) PaaS
2 2 (14.29%) SaaS
Communications & Networking
1 2 (14.29%) SMS
Database & Business Intelligence
1 12 (85.71%) SQL Server
2 8 (57.14%) Relational Database
3 4 (28.57%) Oracle Reports
4 1 (7.14%) Oracle Database
4 1 (7.14%) Oracle Database 11g
Development Applications
1 4 (28.57%) Oracle Forms
General
1 2 (14.29%) Pharmaceutical
Job Titles
1 9 (64.29%) Developer
2 3 (21.43%) .NET Developer
3 2 (14.29%) .NET Software Developer
3 2 (14.29%) ASP.NET MVC Developer
3 2 (14.29%) C# .NET Developer
3 2 (14.29%) C# Developer
3 2 (14.29%) C# Software Developer
3 2 (14.29%) CRM Developer
3 2 (14.29%) Dynamics CRM Developer
3 2 (14.29%) Dynamics NAV Developer
3 2 (14.29%) Microsoft Developer
3 2 (14.29%) Software Developer
4 1 (7.14%) .NET Web Developer
4 1 (7.14%) ASP.NET Developer
4 1 (7.14%) C# ASP.NET Developer
4 1 (7.14%) JavaScript Developer
4 1 (7.14%) Oracle Specialist
4 1 (7.14%) Web Developer
Libraries, Frameworks & Software Standards
1 7 (50.00%) .NET
2 4 (28.57%) ASP.NET
3 2 (14.29%) ASP.NET MVC
3 2 (14.29%) ASP.NET Web Forms
Miscellaneous
1 2 (14.29%) Greenfield Project
Processes & Methodologies
1 5 (35.71%) Proactive Monitoring
2 2 (14.29%) Agile Software Development
2 2 (14.29%) Continuous Integration
2 2 (14.29%) MVC
2 2 (14.29%) Scrum
3 1 (7.14%) Web Development
Programming Languages
1 7 (50.00%) C#
1 7 (50.00%) SQL
2 6 (42.86%) T-SQL
3 4 (28.57%) PL/SQL
4 2 (14.29%) C
4 2 (14.29%) JavaScript
Qualifications
1 2 (14.29%) Degree
1 2 (14.29%) Microsoft Certification
Quality Assurance & Compliance
1 5 (35.71%) SLA
Vendors
1 12 (85.71%) Microsoft
2 4 (28.57%) Oracle