Customer Service Jobs in East Ayrshire

Customer Service
Scotland > East Ayrshire

The following table provides summary statistics for permanent job vacancies advertised in East Ayrshire with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 2 - 4
Rank change year-on-year - - -2
Permanent jobs citing Customer Service 7 0 1
As % of all permanent jobs advertised in East Ayrshire 53.85% - 20.00%
As % of the Processes & Methodologies category 77.78% - 20.00%
Number of salaries quoted 7 0 1
10th Percentile - - -
25th Percentile £25,750 - £20,000
Median annual salary (50th Percentile) £26,500 - £22,000
Median % change year-on-year - - +109.52%
75th Percentile £30,750 - £24,000
90th Percentile - - -
Scotland median annual salary £36,638 £38,622 £28,500
% change year-on-year -5.14% +35.52% -5.00%

All Process and Methodology Skills
East Ayrshire

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in East Ayrshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 9 1 5
As % of all permanent jobs advertised in East Ayrshire 69.23% 100.00% 100.00%
Number of salaries quoted 9 0 5
10th Percentile £25,500 - £23,400
25th Percentile £25,750 - £28,500
Median annual salary (50th Percentile) £26,500 - £31,000
Median % change year-on-year - - +195.24%
75th Percentile £30,750 - £33,500
90th Percentile £69,600 - £33,650
Scotland median annual salary £52,500 £57,577 £52,500
% change year-on-year -8.82% +9.67% +5.00%

Customer Service
Job Vacancy Trend in East Ayrshire

Job postings citing Customer Service as a proportion of all IT jobs advertised in East Ayrshire.

Job vacancy trend for Customer Service in East Ayrshire

Customer Service
Salary Trend in East Ayrshire

3-month moving average salary quoted in jobs citing Customer Service in East Ayrshire.

Salary trend for Customer Service in East Ayrshire

Customer Service
Job Locations in East Ayrshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the East Ayrshire region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Kilmarnock - 7 £26,500 - 2
Customer Service
Scotland

Customer Service
Co-occurring Skills and Capabilities in East Ayrshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 3 (42.86%) AWS
1 3 (42.86%) Azure
1 3 (42.86%) Microsoft 365
Communications & Networking
1 3 (42.86%) LAN
1 3 (42.86%) Remote Desktop
1 3 (42.86%) VLAN
1 3 (42.86%) WAN
1 3 (42.86%) Wireless
General
1 7 (100.00%) Social Skills
2 3 (42.86%) Analytical Skills
2 3 (42.86%) Public Sector
Job Titles
1 4 (57.14%) IT Engineer
2 3 (42.86%) Analyst
2 3 (42.86%) Support Analyst
2 3 (42.86%) Technical Analyst
2 3 (42.86%) Technical Support
2 3 (42.86%) Technical Support Analyst
Processes & Methodologies
1 3 (42.86%) Agile
1 3 (42.86%) Critical Thinking
1 3 (42.86%) Innovative Thinking
1 3 (42.86%) Problem-Solving
1 3 (42.86%) Root Cause Analysis
Qualifications
1 3 (42.86%) HND
Quality Assurance & Compliance
1 3 (42.86%) Disclosure Scotland
System Software
1 3 (42.86%) Hyper-V
1 3 (42.86%) VMware Infrastructure
Vendors
1 7 (100.00%) Microsoft
2 3 (42.86%) VMware