Customer Service Job Trends in East Ayrshire

Customer Service
Scotland > East Ayrshire

The table below provides summary statistics and salary benchmarking for jobs advertised in East Ayrshire requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 11 - -
Rank change year-on-year - - -
Permanent jobs citing Customer Service 1 0 0
As % of all permanent jobs in East Ayrshire 5.00% - -
As % of the Processes & Methodologies category 5.00% - -
Number of salaries quoted 0 0 0
Median annual salary (50th Percentile) - - -
Scotland median annual salary £32,000 £40,250 £46,144
% change year-on-year -20.50% -12.77% +15.36%

All Process & Methodology Skills
East Ayrshire

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in East Ayrshire.

Permanent vacancies with a requirement for process or methodology skills 20 14 20
As % of all permanent jobs advertised in East Ayrshire 100.00% 100.00% 100.00%
Number of salaries quoted 6 8 20
10th Percentile £58,575 £48,197 -
25th Percentile £75,900 £55,038 -
Median annual salary (50th Percentile) £80,800 £59,017 £25,000
Median % change year-on-year +36.91% +136.07% -
75th Percentile £85,700 £60,000 -
90th Percentile - £60,080 £25,050
Scotland median annual salary £42,000 £55,000 £52,500
% change year-on-year -23.64% +4.76% -8.70%

Customer Service
Job Vacancy Trend in East Ayrshire

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in East Ayrshire.

Customer Service job vacancy trend in East Ayrshire

Customer Service
Salary Trend in East Ayrshire

Salary distribution trend for jobs in East Ayrshire citing Customer Service.

Salary distribution trend for jobs in East Ayrshire citing Customer Service

Customer Service
Job Locations in East Ayrshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the East Ayrshire region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Kilmarnock - 1 - -
Customer Service
Scotland

Customer Service
Co-Occurring Skills & Capabilities in East Ayrshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (100.00%) Microsoft Office
Cloud Services
1 1 (100.00%) Entra ID
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Back Office
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) Desktop Engineer
1 1 (100.00%) Desktop Support
1 1 (100.00%) Desktop Support Engineer
1 1 (100.00%) Site Engineer
1 1 (100.00%) Support Engineer
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Processes & Methodologies
1 1 (100.00%) Analytics
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Customer Acquisition
1 1 (100.00%) Customer Experience
1 1 (100.00%) Cybersecurity
1 1 (100.00%) ITIL
1 1 (100.00%) Patch Management
1 1 (100.00%) Software Deployment
1 1 (100.00%) Ticket Management
Qualifications
1 1 (100.00%) CTC Cleared
1 1 (100.00%) Degree
1 1 (100.00%) SC Cleared
1 1 (100.00%) Security Cleared
Quality Assurance & Compliance
1 1 (100.00%) SLA
Vendors
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft