Period
to 18 September 2018

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for Escalation Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Escalation Management over the 6 months to 18 September 2018 with a comparison to the same period in the previous 2 years.

Escalation Management
England > East Midlands
6 months to
18 Sep 2018
Same period 2017 Same period 2016
Rank 216 220 255
Rank change year-on-year +4 +35 +22
Permanent jobs citing Escalation Management 6 9 5
As % of all permanent IT jobs advertised in the East Midlands 0.12% 0.17% 0.078%
As % of the Processes & Methodologies category 0.14% 0.19% 0.087%
Number of salaries quoted 6 6 5
East Midlands median annual salary £50,000 £40,000 £32,500
Median salary % change year-on-year +25.00% +23.08% +8.33%
10th Percentile £33,000 £35,000 £23,100
90th Percentile £65,000 £45,000 £37,650
England median annual salary £57,500 £45,000 £45,000
% change year-on-year +27.78% - -18.18%

Escalation Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
East Midlands
Permanent vacancies with a requirement for process or methodology skills 4,416 4,636 5,752
As % of all permanent IT jobs advertised in the East Midlands 91.73% 90.07% 89.83%
Number of salaries quoted 3,579 3,826 4,592
East Midlands median annual salary £42,500 £40,875 £40,000
Median salary % change year-on-year +3.98% +2.19% -
10th Percentile £26,250 £25,500 £25,000
90th Percentile £67,500 £64,375 £61,250
England median annual salary £50,000 £50,000 £50,000

Escalation Management
Job Vacancy Trend in the East Midlands

Job postings citing Escalation Management as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Escalation Management in the East Midlands

Escalation Management
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Escalation Management in the East Midlands.

Salary trend for Escalation Management in the East Midlands

Escalation Management
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing Escalation Management in the East Midlands over the 6 months to 18 September 2018.

Salary histogram for Escalation Management in the East Midlands

Escalation Management
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Escalation Management within the East Midlands region over the 6 months to 18 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +16 6 £50,000 +25.00%
Escalation Management
England

For the 6 months to 18 September 2018, IT jobs citing Escalation Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region with a requirement for Escalation Management.

1 5 (83.33%) ITIL
1 5 (83.33%) Service Management
1 5 (83.33%) Service Delivery
1 5 (83.33%) Incident Management
1 5 (83.33%) ITIL V3
2 2 (33.33%) Knowledge Management
2 2 (33.33%) Service Delivery Management
2 2 (33.33%) Change Management
3 1 (16.67%) Customer Insight
3 1 (16.67%) Mentoring
3 1 (16.67%) Coaching
3 1 (16.67%) Skype
3 1 (16.67%) Planning and Forecasting
3 1 (16.67%) Creative Problem-Solving
3 1 (16.67%) E-Commerce
3 1 (16.67%) Project Management
3 1 (16.67%) Retail
3 1 (16.67%) Decision-Making
3 1 (16.67%) Problem-Solving
3 1 (16.67%) Process Improvement
3 1 (16.67%) Data Analysis

Escalation Management
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (16.67%) Skype
General
1 1 (16.67%) Retail
Job Titles
1 4 (66.67%) Service Manager
2 3 (50.00%) Delivery Manager
2 3 (50.00%) Services Delivery Manager
3 2 (33.33%) Escalation Manager
3 2 (33.33%) Incident Manager
4 1 (16.67%) Incident and Problem Manager
4 1 (16.67%) Problem Manager
Processes & Methodologies
1 5 (83.33%) Incident Management
1 5 (83.33%) ITIL
1 5 (83.33%) ITIL V3
1 5 (83.33%) Service Delivery
1 5 (83.33%) Service Management
2 2 (33.33%) Change Management
2 2 (33.33%) Knowledge Management
2 2 (33.33%) Service Delivery Management
3 1 (16.67%) Coaching
3 1 (16.67%) Creative Problem-Solving
3 1 (16.67%) Customer Insight
3 1 (16.67%) Data Analysis
3 1 (16.67%) Decision-Making
3 1 (16.67%) E-Commerce
3 1 (16.67%) Mentoring
3 1 (16.67%) Planning and Forecasting
3 1 (16.67%) Problem-Solving
3 1 (16.67%) Process Improvement
3 1 (16.67%) Project Management