Escalation Management Jobs in England

Escalation Management
UK > England

The table below provides summary statistics for permanent job vacancies advertised in England requiring Escalation Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Escalation Management over the 6 months leading up to 30 May 2025, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 666 797 872
Rank change year-on-year +131 +75 +207
Permanent jobs citing Escalation Management 19 46 25
As % of all permanent jobs advertised in England 0.039% 0.051% 0.029%
As % of the Processes & Methodologies category 0.041% 0.061% 0.030%
Number of salaries quoted 12 40 17
10th Percentile - £27,000 £44,000
25th Percentile £25,750 £32,500 £47,500
Median annual salary (50th Percentile) £27,000 £55,000 £50,000
Median % change year-on-year -50.91% +10.00% -16.67%
75th Percentile £28,750 £81,250 £75,000
90th Percentile - £115,000 £77,500
UK median annual salary £27,000 £55,000 £50,000
% change year-on-year -50.91% +10.00% -16.67%

All Process and Methodology Skills
England

Escalation Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in England.

Permanent vacancies with a requirement for process or methodology skills 46,039 75,199 82,570
As % of all permanent jobs advertised in England 94.03% 84.05% 95.58%
Number of salaries quoted 22,875 54,702 49,146
10th Percentile £29,500 £29,000 £34,452
25th Percentile £41,250 £40,000 £46,000
Median annual salary (50th Percentile) £57,500 £55,000 £62,500
Median % change year-on-year +4.55% -12.00% +4.17%
75th Percentile £75,000 £72,500 £82,500
90th Percentile £97,528 £93,750 £102,500
UK median annual salary £57,443 £55,000 £60,899
% change year-on-year +4.44% -9.69% +1.50%

Escalation Management
Job Vacancy Trend in England

Job postings citing Escalation Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Escalation Management in England

Escalation Management
Salary Trend in England

3-month moving average salary quoted in jobs citing Escalation Management in England.

Salary trend for Escalation Management in England

Escalation Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Escalation Management within the England region over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +94 15 £27,000 -6.90% 9
London +111 4 - - 7
Escalation Management
UK

Escalation Management
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 14 (73.68%) Microsoft 365
2 4 (21.05%) AWS
2 4 (21.05%) Serverless
Communications & Networking
1 8 (42.11%) VoIP
2 4 (21.05%) HTTP
Database & Business Intelligence
1 4 (21.05%) Amazon QuickSight
Development Applications
1 1 (5.26%) JIRA
General
1 5 (26.32%) Analytical Skills
2 4 (21.05%) Electronics
2 4 (21.05%) Manufacturing
3 1 (5.26%) Presentation Skills
3 1 (5.26%) Social Skills
Job Titles
1 14 (73.68%) Help Desk Technician
1 14 (73.68%) IT Technician
2 4 (21.05%) Automation Engineer
2 4 (21.05%) Reliability Engineer
2 4 (21.05%) Robotics Engineer
2 4 (21.05%) Systems Engineer
3 1 (5.26%) Lead
3 1 (5.26%) Test Leader
Libraries, Frameworks & Software Standards
1 4 (21.05%) JSON
2 1 (5.26%) CSS
2 1 (5.26%) HTML
Miscellaneous
1 4 (21.05%) Product Ownership
1 4 (21.05%) Robotics
1 4 (21.05%) SCADA
Operating Systems
1 14 (73.68%) Windows
Processes & Methodologies
1 14 (73.68%) Customer Service
1 14 (73.68%) Workflow
2 8 (42.11%) Cybersecurity
3 4 (21.05%) Actionable Insight
3 4 (21.05%) Analytics
3 4 (21.05%) API Integration
3 4 (21.05%) Computer Science
3 4 (21.05%) Continuous Improvement
3 4 (21.05%) Data Analytics
3 4 (21.05%) Data Extraction
3 4 (21.05%) Experimental Design
3 4 (21.05%) Mathematics
3 4 (21.05%) Mechatronics
3 4 (21.05%) Microservices
3 4 (21.05%) Process Improvement
3 4 (21.05%) Root Cause Analysis
3 4 (21.05%) Six Sigma
3 4 (21.05%) Statistical Analysis
3 4 (21.05%) Statistics
3 4 (21.05%) Visualisation
Programming Languages
1 5 (26.32%) SQL
2 4 (21.05%) C
2 4 (21.05%) Python
2 4 (21.05%) R
3 1 (5.26%) JavaScript
Qualifications
1 12 (63.16%) Degree
2 4 (21.05%) Computer Science Degree
2 4 (21.05%) Numerate Degree
Quality Assurance & Compliance
1 5 (26.32%) SLA
Vendors
1 14 (73.68%) Microsoft