Period
to 1 June 2020

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 1 June 2020 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
England > East Midlands
6 months to
1 Jun 2020
Same period 2019 Same period 2018
Rank 142 200 233
Rank change year-on-year +58 +33 +2
Permanent jobs citing ISO/IEC 20000 5 3 1
As % of all permanent jobs advertised in the East Midlands 0.21% 0.074% 0.020%
As % of the Quality Assurance & Compliance category 1.58% 0.47% 0.14%
Number of salaries quoted 4 2 1
Median annual salary £34,500 £55,000 £39,000
Median salary % change year-on-year -37.27% +41.03% -
10th Percentile £31,850 £51,750 £38,500
90th Percentile £35,750 £58,250 £39,500
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +11.11%

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
East Midlands
Permanent vacancies with a requirement for quality assurance or compliance skills 316 641 692
As % of all permanent IT jobs advertised in the East Midlands 13.32% 15.92% 13.66%
Number of salaries quoted 258 472 543
Median annual salary £42,500 £41,000 £42,000
Median salary % change year-on-year +3.66% -2.38% +0.60%
10th Percentile £23,625 £22,550 £23,800
90th Percentile £68,750 £61,125 £67,500
England median annual salary £54,500 £50,000 £50,000
% change year-on-year +9.00% - +5.26%

ISO/IEC 20000
Job Vacancy Trend in the East Midlands

Job postings citing ISO/IEC 20000 as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for ISO/IEC 20000 in the East Midlands

ISO/IEC 20000
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing ISO/IEC 20000 in the East Midlands.

Salary trend for ISO/IEC 20000 in the East Midlands

ISO/IEC 20000
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the East Midlands region over the 6 months to 1 June 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire - 3 £34,500 -
Nottinghamshire +25 1 - -
Lincolnshire - 1 £32,500 -
ISO/IEC 20000
England

For the 6 months to 1 June 2020, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region with a requirement for ISO/IEC 20000.

1 5 (100.00%) ITIL
2 4 (80.00%) Microsoft
2 4 (80.00%) Windows
2 4 (80.00%) Service Management
2 4 (80.00%) Service Delivery
2 4 (80.00%) ITIL V3
3 3 (60.00%) Root Cause Analysis
3 3 (60.00%) Windows 10
3 3 (60.00%) Citrix
3 3 (60.00%) Project Management
3 3 (60.00%) PRINCE2
3 3 (60.00%) Windows 7
4 2 (40.00%) LAN
4 2 (40.00%) WAN
5 1 (20.00%) ISO 9001
5 1 (20.00%) TCP/IP
5 1 (20.00%) Cisco
5 1 (20.00%) Active Directory
5 1 (20.00%) Linux
5 1 (20.00%) MCSE
5 1 (20.00%) MCSA
5 1 (20.00%) SQL
5 1 (20.00%) MySQL
5 1 (20.00%) SQL Server
5 1 (20.00%) Web Services
5 1 (20.00%) Microsoft Certification
5 1 (20.00%) Red Hat
5 1 (20.00%) Firewall
5 1 (20.00%) ITSM
5 1 (20.00%) Management Information System

ISO/IEC 20000
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (20.00%) Amazon EC2
1 1 (20.00%) Amazon ELB
1 1 (20.00%) Amazon Glacier
1 1 (20.00%) Amazon S3
1 1 (20.00%) Amazon SQS
1 1 (20.00%) AWS
1 1 (20.00%) AWS CloudFormation
1 1 (20.00%) Office 365
1 1 (20.00%) Virtual Private Cloud
Communications & Networking
1 2 (40.00%) LAN
1 2 (40.00%) WAN
2 1 (20.00%) Firewall
2 1 (20.00%) Network Security
2 1 (20.00%) TCP/IP
Database & Business Intelligence
1 1 (20.00%) Amazon RDS
1 1 (20.00%) MySQL
1 1 (20.00%) SQL Server
1 1 (20.00%) SQL Server 2008
1 1 (20.00%) SQL Server 2012
General
1 1 (20.00%) Back Office
1 1 (20.00%) Finance
1 1 (20.00%) Retail
Job Titles
1 3 (60.00%) Delivery Manager
1 3 (60.00%) Junior
1 3 (60.00%) Junior Service Delivery Manager
1 3 (60.00%) Junior Service Manager
1 3 (60.00%) Service Delivery Manager
1 3 (60.00%) Service Manager
2 1 (20.00%) 3rd Line Engineer
2 1 (20.00%) 3rd Line Infrastructure Engineer
2 1 (20.00%) 3rd Line Infrastructure Support
2 1 (20.00%) 3rd Line Support
2 1 (20.00%) 3rd Line Support Engineer
2 1 (20.00%) Architect
2 1 (20.00%) Infrastructure Engineer
2 1 (20.00%) Infrastructure Support Engineer
2 1 (20.00%) IT Engineer
2 1 (20.00%) IT Infrastructure Engineer
2 1 (20.00%) IT Support
2 1 (20.00%) IT Support Engineer
2 1 (20.00%) Service Architect
2 1 (20.00%) Support Engineer
Libraries, Frameworks & Software Standards
1 1 (20.00%) LAMP
1 1 (20.00%) Web Services
Miscellaneous
1 1 (20.00%) Management Information System
Operating Systems
1 4 (80.00%) Windows
2 3 (60.00%) Windows 10
2 3 (60.00%) Windows 7
3 1 (20.00%) CentOS
3 1 (20.00%) Linux
3 1 (20.00%) Windows Server
3 1 (20.00%) Windows Server 2016
Processes & Methodologies
1 5 (100.00%) ITIL
2 4 (80.00%) ITIL V3
2 4 (80.00%) Service Delivery
2 4 (80.00%) Service Management
3 3 (60.00%) PRINCE2
3 3 (60.00%) Project Management
3 3 (60.00%) Root Cause Analysis
4 1 (20.00%) Customer Requirements
4 1 (20.00%) Cybersecurity
4 1 (20.00%) Due Diligence
4 1 (20.00%) Infrastructure Engineering
4 1 (20.00%) IT Governance
4 1 (20.00%) ITSM
4 1 (20.00%) Operations Management
4 1 (20.00%) Presales
4 1 (20.00%) Proactive Management
4 1 (20.00%) Release Management
4 1 (20.00%) Server Management
4 1 (20.00%) Service Design
4 1 (20.00%) Technical Architecture
Programming Languages
1 1 (20.00%) SQL
Qualifications
1 1 (20.00%) Degree
1 1 (20.00%) MCSA
1 1 (20.00%) MCSE
1 1 (20.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (20.00%) ISO 9001
1 1 (20.00%) ISO/IEC 27001
1 1 (20.00%) PCI DSS
System Software
1 1 (20.00%) Active Directory
Systems Management
1 1 (20.00%) SCCM
1 1 (20.00%) SCOM
Vendors
1 4 (80.00%) Microsoft
2 3 (60.00%) Citrix
3 1 (20.00%) Capita
3 1 (20.00%) Cisco
3 1 (20.00%) Palo Alto
3 1 (20.00%) Red Hat