Period
to

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 19 May 2022 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
UK > England
6 months to
19 May 2022
Same period 2021 Same period 2020
Rank 1069 791 794
Rank change year-on-year -278 +3 +167
Permanent jobs citing ISO/IEC 20000 54 71 100
As % of all permanent jobs advertised in England 0.040% 0.089% 0.11%
As % of the Quality Assurance & Compliance category 0.24% 0.68% 0.87%
Number of salaries quoted 47 29 58
10th Percentile £35,343 - £33,600
25th Percentile £42,750 £40,500 £46,563
Median annual salary (50th Percentile) £47,500 £52,500 £52,500
Median % change year-on-year -9.52% - +5.00%
75th Percentile £57,375 £65,500 £60,000
90th Percentile £87,500 £78,250 £64,375
UK median annual salary £47,500 £52,500 £52,500
% change year-on-year -9.52% - -

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
England
Permanent vacancies with a requirement for quality assurance or compliance skills 22,547 10,394 11,432
As % of all permanent IT jobs advertised in England 16.62% 12.97% 13.09%
Number of salaries quoted 11,825 7,375 8,881
10th Percentile £31,250 £31,250 £30,000
25th Percentile £41,250 £41,250 £39,223
Median annual salary (50th Percentile) £55,000 £55,000 £55,000
Median % change year-on-year - - +10.00%
75th Percentile £73,750 £71,250 £71,250
90th Percentile £90,000 £85,000 £85,000
UK median annual salary £55,000 £53,000 £52,500
% change year-on-year +3.77% +0.95% +5.00%

ISO/IEC 20000
Job Vacancy Trend in England

Job postings citing ISO/IEC 20000 as a proportion of all IT jobs advertised in England.

Job vacancy trend for ISO/IEC 20000 in England

ISO/IEC 20000
Salary Trend in England

3-month moving average salary quoted in jobs citing ISO/IEC 20000 in England.

Salary trend for ISO/IEC 20000 in England

ISO/IEC 20000
Salary Histogram in England

Salary distribution for jobs citing ISO/IEC 20000 in England over the 6 months to 19 May 2022.

Salary histogram for ISO/IEC 20000 in England

ISO/IEC 20000
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the England region over the 6 months to 19 May 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands -63 18 £47,500 +15.85% 1
East Midlands - 16 £47,500 -
South West -26 12 £38,350 -11.84% 2
London -263 11 £100,000 +81.82% 2
North of England -99 6 £43,500 -17.14% 2
South East -110 5 £47,500 -13.64% 2
Yorkshire -41 4 £43,500 -17.14% 2
West Midlands -65 2 £65,000 +58.54% 1
East of England -83 2 £85,000 -
North West - 2 £52,500 -
ISO/IEC 20000
UK

For the 6 months to 19 May 2022, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ISO/IEC 20000.

1 48 (88.89%) ITIL
2 27 (50.00%) Social Skills
3 25 (46.30%) Security Cleared
4 22 (40.74%) Project Delivery
5 21 (38.89%) Project Management
6 20 (37.04%) SC Cleared
7 18 (33.33%) PRINCE2
8 17 (31.48%) Service Management
8 17 (31.48%) Degree
9 16 (29.63%) Requirements Analysis
9 16 (29.63%) TickIT
10 15 (27.78%) Service Delivery
10 15 (27.78%) ISO/IEC 27001
11 14 (25.93%) Cybersecurity
12 13 (24.07%) Azure
12 13 (24.07%) Oracle
12 13 (24.07%) Microsoft
13 12 (22.22%) Windows
14 11 (20.37%) VMware
15 9 (16.67%) Aerospace
15 9 (16.67%) Hyper-V
15 9 (16.67%) BPSS Clearance
15 9 (16.67%) Aviation
16 8 (14.81%) GDPR
16 8 (14.81%) VMware Infrastructure
16 8 (14.81%) PowerShell
16 8 (14.81%) PCI DSS
16 8 (14.81%) Management Information System
17 7 (12.96%) SaaS
17 7 (12.96%) Organisational Skills

ISO/IEC 20000
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.41%) IIS
1 4 (7.41%) WebLogic
2 1 (1.85%) Confluence
2 1 (1.85%) SharePoint
Applications
1 2 (3.70%) Microsoft Excel
1 2 (3.70%) Microsoft PowerPoint
2 1 (1.85%) Microsoft Office
Cloud Services
1 13 (24.07%) Azure
2 7 (12.96%) SaaS
3 4 (7.41%) AWS
3 4 (7.41%) Microsoft 365
4 3 (5.56%) Cloud Computing
5 1 (1.85%) GCP
Communications & Networking
1 5 (9.26%) DHCP
1 5 (9.26%) DNS
1 5 (9.26%) LAN
2 4 (7.41%) Firewall
2 4 (7.41%) Remote Desktop
2 4 (7.41%) SAN
2 4 (7.41%) TCP/IP
2 4 (7.41%) WAN
2 4 (7.41%) Wireless
3 1 (1.85%) DMZ
3 1 (1.85%) Internet
3 1 (1.85%) Intrusion Detection
3 1 (1.85%) VPN
Database & Business Intelligence
1 6 (11.11%) Oracle Database
2 4 (7.41%) Oracle Database 12c
3 3 (5.56%) Microsoft Analysis Services
3 3 (5.56%) MySQL
3 3 (5.56%) RDBMS
3 3 (5.56%) Relational Database
3 3 (5.56%) SQL Server
3 3 (5.56%) SQL Server Analysis Services
3 3 (5.56%) SQL Server Integration Services
3 3 (5.56%) SQL Server Reporting Services
Development Applications
1 1 (1.85%) JIRA
General
1 27 (50.00%) Social Skills
2 9 (16.67%) Aerospace
2 9 (16.67%) Aviation
3 7 (12.96%) Organisational Skills
4 4 (7.41%) Manufacturing
4 4 (7.41%) Presentation Skills
4 4 (7.41%) Publishing
5 3 (5.56%) Analytical Skills
6 2 (3.70%) Billing
6 2 (3.70%) Finance
6 2 (3.70%) Public Sector
7 1 (1.85%) Games
7 1 (1.85%) Law
Job Titles
1 18 (33.33%) Project Manager
2 16 (29.63%) IT Manager
3 15 (27.78%) IT Project Manager
4 8 (14.81%) Analyst
5 6 (11.11%) Support Analyst
6 5 (9.26%) Infrastructure Engineer
7 4 (7.41%) Applications Engineer
7 4 (7.41%) Development Engineer
7 4 (7.41%) IT Engineer
7 4 (7.41%) IT Infrastructure Engineer
8 3 (5.56%) Architect
8 3 (5.56%) DBA
8 3 (5.56%) Information Assurance Leader
8 3 (5.56%) Service Manager
8 3 (5.56%) SQL DBA
9 2 (3.70%) Applications Support
9 2 (3.70%) Applications Support Analyst
9 2 (3.70%) Delivery Manager
9 2 (3.70%) Platform Manager
9 2 (3.70%) Security Architect
Libraries, Frameworks & Software Standards
1 4 (7.41%) Oracle Fusion
2 3 (5.56%) .NET
3 2 (3.70%) WebCenter
Miscellaneous
1 8 (14.81%) Management Information System
2 5 (9.26%) Public Cloud
3 4 (7.41%) Cloud Native
3 4 (7.41%) CMDB
3 4 (7.41%) Enterprise Software
4 1 (1.85%) Data Protection Act
4 1 (1.85%) Enterprise Cloud
4 1 (1.85%) Greenfield Project
4 1 (1.85%) Replication
4 1 (1.85%) Self-Motivation
4 1 (1.85%) Wiki
Operating Systems
1 12 (22.22%) Windows
2 5 (9.26%) Unix
2 5 (9.26%) Windows Server
3 4 (7.41%) Windows Server 2003
3 4 (7.41%) Windows Server 2008
3 4 (7.41%) Windows Server 2012
3 4 (7.41%) Windows Server 2016
3 4 (7.41%) Windows Server 2019
4 1 (1.85%) Linux
Processes & Methodologies
1 48 (88.89%) ITIL
2 22 (40.74%) Project Delivery
3 21 (38.89%) Project Management
4 18 (33.33%) PRINCE2
5 17 (31.48%) Service Management
6 16 (29.63%) Requirements Analysis
7 15 (27.78%) Service Delivery
8 14 (25.93%) Cybersecurity
9 6 (11.11%) Continuous Improvement
9 6 (11.11%) Decision-Making
9 6 (11.11%) Incident Management
9 6 (11.11%) Problem-Solving
10 5 (9.26%) Disaster Recovery
10 5 (9.26%) Information Security
10 5 (9.26%) Infrastructure Engineering
11 4 (7.41%) Collaborative Working
11 4 (7.41%) Cost Reduction
11 4 (7.41%) Observability
11 4 (7.41%) Security Operations
11 4 (7.41%) Security Patching
Programming Languages
1 8 (14.81%) PowerShell
2 5 (9.26%) SQL
3 4 (7.41%) Shell Script
4 3 (5.56%) T-SQL
Qualifications
1 25 (46.30%) Security Cleared
2 20 (37.04%) SC Cleared
3 17 (31.48%) Degree
4 9 (16.67%) BPSS Clearance
5 2 (3.70%) CISA
5 2 (3.70%) CISSP
5 2 (3.70%) DV Cleared
5 2 (3.70%) ITIL Certification
5 2 (3.70%) ITIL Foundation Certificate
5 2 (3.70%) PMI Certification
5 2 (3.70%) PMP
5 2 (3.70%) PRINCE2 Practitioner
6 1 (1.85%) CISM
6 1 (1.85%) CRISC
Quality Assurance & Compliance
1 16 (29.63%) TickIT
2 15 (27.78%) ISO/IEC 27001
3 8 (14.81%) GDPR
3 8 (14.81%) PCI DSS
4 4 (7.41%) ISO 9001
5 3 (5.56%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 2 (3.70%) COBIT
6 2 (3.70%) ISO 22301
6 2 (3.70%) SLA
7 1 (1.85%) BS25999
7 1 (1.85%) ISO 9000
7 1 (1.85%) NCSC
7 1 (1.85%) NIST
7 1 (1.85%) QA
7 1 (1.85%) SOC 2
System Software
1 9 (16.67%) Hyper-V
2 8 (14.81%) VMware Infrastructure
3 6 (11.11%) Active Directory
4 4 (7.41%) vSphere
5 3 (5.56%) Citrix Hypervisor
6 1 (1.85%) VMware ESXi
Systems Management
1 4 (7.41%) Active Directory Federation Services
1 4 (7.41%) SCCM
1 4 (7.41%) WSUS
Vendors
1 13 (24.07%) Microsoft
1 13 (24.07%) Oracle
2 11 (20.37%) VMware
3 5 (9.26%) Dell
3 5 (9.26%) HP
4 4 (7.41%) SOTI
4 4 (7.41%) Veeam
5 3 (5.56%) Sybase
6 1 (1.85%) Atlassian
6 1 (1.85%) Cisco
6 1 (1.85%) Citrix
6 1 (1.85%) Google