The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
UK / England
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 711 733 794
Rank change year-on-year +22 +61  
Permanent jobs citing ISO/IEC 20000 154 181 162
As % of all permanent IT jobs advertised in England 0.18% 0.20% 0.16%
As % of the Quality Assurance & Compliance category 1.52% 1.50% 1.24%
Number of salaries quoted 113 118 134
Median salary £40,000 £45,000 £47,500
Median salary % change year-on-year -11.11% -5.26%  
90% offered a salary of more than £24,000 £29,250 £28,200
10% offered a salary of more than £65,000 £70,000 £65,000
UK excluding London median salary £32,000 £42,500 £47,500
% change year-on-year -24.70% -10.52%  

ISO/IEC 20000 is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
England
Permanent job vacancies with a requirement for quality assurance and compliance skills 10136 12046 13091
As % of all permanent IT job vacancies advertised in England 12.13% 13.04% 12.75%
Number of salaries quoted 7704 9702 10393
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26%  
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £75,000 £75,000 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year - +5.88%  

ISO/IEC 20000
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing ISO/IEC 20000 as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for ISO/IEC 20000 in England

ISO/IEC 20000
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 in England.

Salary trend for ISO/IEC 20000 in England

ISO/IEC 20000
Salary Histogram in England

The salary distribution of IT jobs citing ISO/IEC 20000 in England over the 3 months to 28 June 2017.

Salary histogram for ISO/IEC 20000 in England

ISO/IEC 20000
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the England region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +34 39 £57,500 +15.00% 4
West Midlands -27 30 £27,750 -53.75% 5
South East +34 24 £25,000 -37.50% 3
Yorkshire +12 17 £27,500 -18.51% 1
South West +5 17 £52,500 +110.00%
East of England -2 17 £60,000 +20.00% 3
North West -43 6 £38,602 -28.18%
East Midlands +28 2 - - 1
North East - 1 £32,000 -
ISO/IEC 20000
UK

For the 6 months to 28 June 2017, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for ISO/IEC 20000.

1 189 (76.83%) ITIL
2 131 (53.25%) Service Management
3 81 (32.93%) ISO/IEC 27001
4 78 (31.71%) Windows
4 78 (31.71%) Microsoft
5 65 (26.42%) Service Delivery
6 63 (25.61%) ITIL V3
7 60 (24.39%) Continuous Improvement
8 56 (22.76%) Information Security
9 53 (21.54%) Finance
10 51 (20.73%) ITSM
11 47 (19.11%) VMware
12 46 (18.70%) Management Information System
13 44 (17.89%) ISO 9001
14 40 (16.26%) SQL
15 38 (15.45%) Oracle
15 38 (15.45%) SC Cleared
15 38 (15.45%) Security Cleared
16 37 (15.04%) Process Improvement
17 34 (13.82%) Linux
18 33 (13.41%) Retail
18 33 (13.41%) Active Directory
19 32 (13.01%) Change Management
19 32 (13.01%) Windows Server
20 31 (12.60%) Project Management
20 31 (12.60%) Data Centre
20 31 (12.60%) Degree
21 29 (11.79%) SQL Server
21 29 (11.79%) Analytical Skills
22 28 (11.38%) Problem Management

ISO/IEC 20000
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (5.69%) MS Exchange
2 13 (5.28%) IIS
3 5 (2.03%) Alfresco
3 5 (2.03%) Apache
3 5 (2.03%) JBoss
3 5 (2.03%) Joomla!
3 5 (2.03%) WebLogic
3 5 (2.03%) WebSphere
4 4 (1.63%) Exchange Server 2010
4 4 (1.63%) Exchange Server 2013
4 4 (1.63%) IBM Notes
4 4 (1.63%) Oracle SOA Suite
4 4 (1.63%) Skype for Business
5 2 (0.81%) SharePoint
Applications
1 4 (1.63%) Microsoft Excel
1 4 (1.63%) Microsoft Office
2 3 (1.22%) Microsoft PowerPoint
2 3 (1.22%) MS Visio
3 1 (0.41%) Adobe Creative Suite
3 1 (0.41%) Final Cut Pro
Business Applications
1 18 (7.32%) assyst
2 13 (5.28%) Remedy ITSM
3 12 (4.88%) Sentinel
4 7 (2.85%) Remedy AR System
5 1 (0.41%) Oracle Assets
5 1 (0.41%) Oracle EBS
5 1 (0.41%) Oracle ERP
5 1 (0.41%) Oracle Payables
5 1 (0.41%) Oracle Receivables
Cloud Services
1 10 (4.07%) Cloud Computing
1 10 (4.07%) SaaS
2 9 (3.66%) Office 365
3 7 (2.85%) Microsoft Azure
4 5 (2.03%) GitHub
5 4 (1.63%) Amazon AWS
6 2 (0.81%) Yammer
7 1 (0.41%) IaaS
Communications & Networking
1 19 (7.72%) Firewall
2 16 (6.50%) LAN
2 16 (6.50%) WAN
3 14 (5.69%) TCP/IP
4 13 (5.28%) VPN
4 13 (5.28%) WebEx
5 6 (2.44%) Wireless
6 5 (2.03%) FTP
6 5 (2.03%) LDAP
7 4 (1.63%) MPLS
8 3 (1.22%) HTTP
9 2 (0.81%) Internet
9 2 (0.81%) Intrusion Detection
9 2 (0.81%) IPsec
9 2 (0.81%) NetScaler
9 2 (0.81%) Network Security
9 2 (0.81%) Skype
9 2 (0.81%) SSL
9 2 (0.81%) VoIP
9 2 (0.81%) WLAN
Database & Business Intelligence
1 29 (11.79%) SQL Server
2 13 (5.28%) SQL Server 2000
2 13 (5.28%) SQL Server 2005
2 13 (5.28%) SQL Server 2008
2 13 (5.28%) SQL Server 2012
3 8 (3.25%) BusinessObjects
4 7 (2.85%) Big Data
4 7 (2.85%) MySQL
5 5 (2.03%) MongoDB
5 5 (2.03%) MS Access
6 3 (1.22%) Informix
6 3 (1.22%) PostgreSQL
7 2 (0.81%) Data Warehouse
7 2 (0.81%) Relational Database
8 1 (0.41%) Geospatial Data
8 1 (0.41%) GIS
8 1 (0.41%) Spatial Data
Development Applications
1 9 (3.66%) Subversion
2 8 (3.25%) Jenkins
3 5 (2.03%) Maven
3 5 (2.03%) Oracle Forms
4 4 (1.63%) Git (software)
4 4 (1.63%) Selenium
5 2 (0.81%) Atlassian Bamboo
General
1 53 (21.54%) Finance
2 33 (13.41%) Retail
3 15 (6.10%) Telecoms
4 6 (2.44%) Banking
5 5 (2.03%) Legal
5 5 (2.03%) Marketing
6 4 (1.63%) International Banking
7 3 (1.22%) Financial Institution
8 2 (0.81%) Electronics
8 2 (0.81%) Manufacturing
8 2 (0.81%) Pharmaceutical
9 1 (0.41%) Automotive
9 1 (0.41%) Games
9 1 (0.41%) German Language
9 1 (0.41%) Multimedia
Job Titles
1 40 (16.26%) Analyst
2 34 (13.82%) Support Engineer
3 30 (12.20%) 2nd Line Support
4 29 (11.79%) 2nd Line Engineer
4 29 (11.79%) 2nd Line Support Engineer
4 29 (11.79%) Architect
5 19 (7.72%) Support Analyst
6 17 (6.91%) Service Manager
7 14 (5.69%) Data Centre Engineer
7 14 (5.69%) Service Architect
8 13 (5.28%) IT Analyst
8 13 (5.28%) Monitoring Engineer
8 13 (5.28%) Server Engineer
8 13 (5.28%) Server Support
8 13 (5.28%) Windows Engineer
8 13 (5.28%) Windows Server Engineer
8 13 (5.28%) Windows Server Support
8 13 (5.28%) Windows Support Engineer
9 12 (4.88%) Information Officer
9 12 (4.88%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 17 (6.91%) Web Services
2 14 (5.69%) XML
3 12 (4.88%) HTML
4 10 (4.07%) Ajax
5 9 (3.66%) Spring
6 7 (2.85%) Middleware
7 6 (2.44%) SOAP
8 5 (2.03%) AngularJS
8 5 (2.03%) Backbone.js
8 5 (2.03%) CSS
8 5 (2.03%) Dojo
8 5 (2.03%) Ember.js
8 5 (2.03%) Hibernate
8 5 (2.03%) JPA
8 5 (2.03%) JSP
8 5 (2.03%) React
8 5 (2.03%) Spring MVC
8 5 (2.03%) Spring Web Flow
8 5 (2.03%) WSDL
9 4 (1.63%) JSF
Miscellaneous
1 46 (18.70%) Management Information System
2 31 (12.60%) Data Centre
3 29 (11.79%) Analytical Skills
4 16 (6.50%) Computer Science
5 14 (5.69%) Driving Licence
5 14 (5.69%) Replication
6 10 (4.07%) Enterprise Storage
7 8 (3.25%) CMDB
8 6 (2.44%) Client/Server
8 6 (2.44%) Enterprise Software
9 5 (2.03%) CESG
9 5 (2.03%) Fintech
9 5 (2.03%) iPad
9 5 (2.03%) iPhone
10 4 (1.63%) Embedded Systems
11 3 (1.22%) Freedom of Information
11 3 (1.22%) Greenfield Project
11 3 (1.22%) Hedge funds
11 3 (1.22%) Smart Meter
11 3 (1.22%) Video Conferencing
Operating Systems
1 78 (31.71%) Windows
2 34 (13.82%) Linux
3 32 (13.01%) Windows Server
4 24 (9.76%) Unix
5 17 (6.91%) Windows Server 2008
6 16 (6.50%) Windows Server 2012
7 15 (6.10%) Windows Server 2003
8 14 (5.69%) Windows XP
9 12 (4.88%) Android
10 11 (4.47%) Apple iOS
11 5 (2.03%) Solaris
12 3 (1.22%) Windows 7
13 1 (0.41%) Mac OS
13 1 (0.41%) Windows 10
13 1 (0.41%) Windows 8
Processes & Methodologies
1 189 (76.83%) ITIL
2 131 (53.25%) Service Management
3 65 (26.42%) Service Delivery
4 63 (25.61%) ITIL V3
5 60 (24.39%) Continuous Improvement
6 56 (22.76%) Information Security
7 51 (20.73%) ITSM
8 37 (15.04%) Process Improvement
9 32 (13.01%) Change Management
10 31 (12.60%) Project Management
11 28 (11.38%) Agile Software Development
11 28 (11.38%) Problem Management
12 27 (10.98%) Customer Requirements
13 24 (9.76%) Presales
14 23 (9.35%) Stakeholder Management
15 22 (8.94%) Service Design
16 18 (7.32%) Security Management
17 17 (6.91%) Data Protection
17 17 (6.91%) Information Assurance
17 17 (6.91%) PRINCE2
Programming Languages
1 40 (16.26%) SQL
2 14 (5.69%) C
3 12 (4.88%) JavaScript
4 5 (2.03%) Delphi
4 5 (2.03%) Java
4 5 (2.03%) Pascal
4 5 (2.03%) PHP
4 5 (2.03%) PowerShell
4 5 (2.03%) VBA
5 3 (1.22%) Perl
5 3 (1.22%) Shell Script
6 1 (0.41%) Python
Qualifications
1 38 (15.45%) SC Cleared
1 38 (15.45%) Security Cleared
2 31 (12.60%) Degree
3 23 (9.35%) Microsoft Certification
4 19 (7.72%) MCSE
5 17 (6.91%) MCSA
6 15 (6.10%) Computer Science Degree
6 15 (6.10%) ITIL Certification
6 15 (6.10%) MCP
7 13 (5.28%) CISM
7 13 (5.28%) CISSP
7 13 (5.28%) GNVQ
7 13 (5.28%) HND
8 12 (4.88%) CISA
9 10 (4.07%) Cisco Certification
10 8 (3.25%) CCNA
11 5 (2.03%) ISEB
12 4 (1.63%) CCNP
12 4 (1.63%) CCSA
12 4 (1.63%) PMI Certification
Quality Assurance & Compliance
1 81 (32.93%) ISO/IEC 27001
2 44 (17.89%) ISO 9001
3 23 (9.35%) SLA
4 20 (8.13%) PCI DSS
5 15 (6.10%) BS25999
6 12 (4.88%) COBIT
6 12 (4.88%) Cyber Essentials
7 11 (4.47%) QA
8 9 (3.66%) ISO 22301
9 8 (3.25%) Sarbanes-Oxley
10 6 (2.44%) ISO/IEC 19770
11 5 (2.03%) HMG Security Policy Framework
11 5 (2.03%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 4 (1.63%) ISO 14001
12 4 (1.63%) ISO 9000
13 3 (1.22%) Cyber Essentials PLUS
13 3 (1.22%) PMBOK
14 2 (0.81%) Data Quality
14 2 (0.81%) FIPS 140-2
14 2 (0.81%) ISO/IEC 15288
System Software
1 33 (13.41%) Active Directory
2 27 (10.98%) Hyper-V
3 18 (7.32%) VMware Infrastructure
4 16 (6.50%) VMware Workstation
5 14 (5.69%) VMware ESXi
6 4 (1.63%) XenApp
6 4 (1.63%) XenDesktop
7 3 (1.22%) vSphere
8 1 (0.41%) Virtual Desktop
Systems Management
1 20 (8.13%) SCCM
2 14 (5.69%) SCOM
2 14 (5.69%) Tivoli
3 13 (5.28%) DameWare
3 13 (5.28%) Perfmon
4 11 (4.47%) Nagios
4 11 (4.47%) Tivoli Storage Manager
5 5 (2.03%) Opsview
5 5 (2.03%) ZABBIX
6 4 (1.63%) Graylog
7 3 (1.22%) ServiceCenter
8 2 (0.81%) Backup Exec
9 1 (0.41%) HP Data Protector
Vendors
1 78 (31.71%) Microsoft
2 47 (19.11%) VMware
3 38 (15.45%) Oracle
4 19 (7.72%) Citrix
5 17 (6.91%) BMC
6 16 (6.50%) Cisco
7 14 (5.69%) ServiceNow
8 13 (5.28%) Remedy
9 12 (4.88%) Dell
9 12 (4.88%) NetApp
10 10 (4.07%) EqualLogic
11 9 (3.66%) HP
11 9 (3.66%) IBM
11 9 (3.66%) SAP
12 7 (2.85%) Computacenter
12 7 (2.85%) SolarWinds
13 6 (2.44%) Red Hat
14 5 (2.03%) Snow
15 4 (1.63%) CheckPoint
15 4 (1.63%) Lotus
Redhill, Surrey
Zorba Consulting Limited
Salary: £45k - 50k per year
Posted: 21 hours ago
London
Mortimer Spinks
Salary: £50000 - £70000 per annum + Bonus and excellent benefits
Posted: 4 days ago
Burgess Hill, West Sussex
RecruitmentRevolution.com Limited
Salary: From £18,000 to £22,000 per annum + Benefits
Posted: Yesterday
Cannock, Staffordshire
Spring Technology
Salary: £26000.00 - £30000.00 per annum + £26,000-£30,000
Posted: 4 days ago
Nottingham, Nottinghamshire
Harvey Nash plc
Salary: £40000 - £45000 per annum
Posted: 4 days ago
Hemel Hempstead, Hertfordshire
Polar Recruitment
Salary: £70000 - £80000 per annum + + Benefits
Posted: 6 days ago
Solihull, West Midlands (County)
RecruitmentRevolution.com Limited
Salary: From £24,000 to £27,000 per annum + shift allowance + Benefits
Posted: Yesterday
Cannock, Staffordshire
Spring Technology
Salary: bonus
Posted: 4 days ago
West London
Itecco
Salary: £55000 - £65000 per annum + Annual Bonus + Benefits
Posted: 5 days ago
Cannock
Hays Specialist Recruitment Ltd
Salary: £30000.00 per annum
Posted: 8 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 5 days ago
Solihull, West Midlands (County)
RecruitmentRevolution.com Limited
Salary: From £18,000 to £22,000 per annum Healthcare, Pension + Perks
Posted: 6 days ago
Hatfield, Hertfordshire
Hays Talent Solutions
Salary: £65000.00 - £75000.00 per annum + Benefits
Posted: 18 days ago
London
Hays London City Cheapside
Salary: £30000.00 - £35000.00 per annum + Benifits
Posted: 15 days ago
Hatfield, Hertfordshire
Computacenter
Salary: Competitive
Posted: 26 days ago
Burgess Hill
Recruitment Revolution Limited
Salary: £32,000 per annum Healthcare, Pension, Flexible Benefits
Posted: 16 days ago