The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 3 months to 29 March 2017 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
UK / England
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 832 874 944
Rank change year-on-year +42 +70  
Permanent jobs citing ISO/IEC 20000 12 44 3
As % of all permanent IT jobs advertised in England 0.015% 0.045% 0.003%
As % of the Quality Assurance & Compliance category 0.12% 0.34% 0.024%
Number of salaries quoted 11 39 2
Median salary £55,000 £57,500 £53,500
Median salary % change year-on-year -4.34% +7.47%  
90% offered a salary of more than £39,245 £26,583 £50,700
10% offered a salary of more than £70,000 £70,000 £56,300
UK excluding London median salary £70,000 £57,500 £53,500
% change year-on-year +21.73% +7.47%  

ISO/IEC 20000 is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
England
Permanent job vacancies with a requirement for quality assurance and compliance skills 9765 12900 12578
As % of all permanent IT job vacancies advertised in England 12.17% 13.18% 12.55%
Number of salaries quoted 7753 10281 9835
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26%  
90% offered a salary of more than £29,000 £30,000 £28,000
10% offered a salary of more than £77,500 £72,500 £75,000
UK excluding London median salary £42,500 £44,500 £42,500
% change year-on-year -4.49% +4.70%  

ISO/IEC 20000
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing ISO/IEC 20000 as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for ISO/IEC 20000 in England

ISO/IEC 20000
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 in England.

Salary trend for ISO/IEC 20000 in England

ISO/IEC 20000
Salary Histogram in England

The salary distribution of IT jobs citing ISO/IEC 20000 in England over the 3 months to 29 March 2017.

Salary histogram for ISO/IEC 20000 in England

ISO/IEC 20000
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the England region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +41 6 £70,000 +21.73% 1
London +70 5 £45,000 -28.00% 1
East of England - 1 - -
ISO/IEC 20000
UK

For the 6 months to 29 March 2017, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for ISO/IEC 20000.

1 18 (100.00%) ITIL
2 5 (27.78%) Service Management
2 5 (27.78%) Telecoms
3 4 (22.22%) ISO/IEC 27001
3 4 (22.22%) Technical Architecture
3 4 (22.22%) Risk Management
3 4 (22.22%) Business Continuity
3 4 (22.22%) Asset Management
3 4 (22.22%) Disaster Recovery
3 4 (22.22%) CISSP
3 4 (22.22%) ISO 9001
3 4 (22.22%) Network Security
3 4 (22.22%) ISMS
3 4 (22.22%) Information Governance
3 4 (22.22%) Coaching
3 4 (22.22%) Cyberthreat
3 4 (22.22%) Security Operations
3 4 (22.22%) Internal Audit
3 4 (22.22%) Identity Access Management
4 3 (16.67%) Infor SunSystems
4 3 (16.67%) Jedox
4 3 (16.67%) Infor
4 3 (16.67%) Data Migration
4 3 (16.67%) SQL Server Analysis Services
4 3 (16.67%) System Testing
4 3 (16.67%) Business Intelligence
4 3 (16.67%) MOLAP
4 3 (16.67%) SQL
4 3 (16.67%) VBA
4 3 (16.67%) OLAP

ISO/IEC 20000
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.11%) JBoss
1 2 (11.11%) Tomcat
1 2 (11.11%) WebLogic
Business Applications
1 3 (16.67%) Cognos TM1
1 3 (16.67%) Infor SunSystems
Communications & Networking
1 4 (22.22%) Network Security
Database & Business Intelligence
1 3 (16.67%) Essbase
1 3 (16.67%) MOLAP
1 3 (16.67%) OLAP
1 3 (16.67%) SQL Server Analysis Services
2 2 (11.11%) MySQL
2 2 (11.11%) Relational Database
General
1 5 (27.78%) Telecoms
2 3 (16.67%) Finance
Job Titles
1 5 (27.78%) IT Manager
1 5 (27.78%) Team Leader
2 4 (22.22%) Compliance Manager
2 4 (22.22%) Security Manager
3 3 (16.67%) Analyst
3 3 (16.67%) Business Intelligence Analyst
3 3 (16.67%) IT Security Manager
3 3 (16.67%) Network Team Leader
4 2 (11.11%) Architect
4 2 (11.11%) Developer
4 2 (11.11%) Infrastructure Team Leader
4 2 (11.11%) Network Support
4 2 (11.11%) OLAP Analyst
4 2 (11.11%) Service Architect
4 2 (11.11%) Software Developer
5 1 (5.56%) Change and Release Manager
5 1 (5.56%) ITIL Incident Manager
5 1 (5.56%) Lead Architect
5 1 (5.56%) Service Management Manager
5 1 (5.56%) TM1 Analyst
Libraries, Frameworks & Software Standards
1 2 (11.11%) Ajax
1 2 (11.11%) CSS
1 2 (11.11%) HTML
1 2 (11.11%) HTML5
1 2 (11.11%) jQuery
1 2 (11.11%) Web Services
Miscellaneous
1 4 (22.22%) Cyberthreat
2 2 (11.11%) CMDB
Operating Systems
1 2 (11.11%) Linux
1 2 (11.11%) Unix
1 2 (11.11%) Windows
Processes & Methodologies
1 18 (100.00%) ITIL
2 5 (27.78%) Service Management
3 4 (22.22%) Asset Management
3 4 (22.22%) Business Continuity
3 4 (22.22%) Coaching
3 4 (22.22%) Disaster Recovery
3 4 (22.22%) Identity Access Management
3 4 (22.22%) Information Governance
3 4 (22.22%) Internal Audit
3 4 (22.22%) ISMS
3 4 (22.22%) Risk Management
3 4 (22.22%) Security Operations
3 4 (22.22%) Technical Architecture
4 3 (16.67%) Business Intelligence
4 3 (16.67%) Data Migration
4 3 (16.67%) ITSM
4 3 (16.67%) Migration
4 3 (16.67%) System Testing
5 2 (11.11%) Data Modelling
5 2 (11.11%) PRINCE2
Programming Languages
1 3 (16.67%) SQL
1 3 (16.67%) VBA
2 2 (11.11%) JavaScript
Qualifications
1 4 (22.22%) CISSP
2 2 (11.11%) PRINCE2 Certification
3 1 (5.56%) Degree
3 1 (5.56%) ITIL Certification
Quality Assurance & Compliance
1 4 (22.22%) ISO 9001
1 4 (22.22%) ISO/IEC 27001
2 2 (11.11%) SLA
Systems Management
1 2 (11.11%) Tivoli Storage Manager
Vendors
1 3 (16.67%) Citrix
1 3 (16.67%) Cognos
1 3 (16.67%) Infor
1 3 (16.67%) Jedox
1 3 (16.67%) MicroStrategy
2 2 (11.11%) CommVault
2 2 (11.11%) EMC
2 2 (11.11%) NetApp
2 2 (11.11%) ServiceNow
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