Period
to 19 October 2020

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 19 October 2020 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
UK > England
6 months to
19 Oct 2020
Same period 2019 Same period 2018
Rank 629 892 972
Rank change year-on-year +263 +80 -37
Permanent jobs citing ISO/IEC 20000 38 160 167
As % of all permanent jobs advertised in England 0.085% 0.13% 0.11%
As % of the Quality Assurance & Compliance category 0.73% 0.95% 0.82%
Number of salaries quoted 27 144 116
Median annual salary £60,000 £47,003 £45,000
Median salary % change year-on-year +27.65% +4.45% -
10th Percentile £39,600 £27,371 £25,000
90th Percentile £87,500 £63,750 £78,750
UK median annual salary £60,000 £46,000 £45,000
% change year-on-year +30.43% +2.22% -

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
England
Permanent vacancies with a requirement for quality assurance or compliance skills 5,222 16,799 20,361
As % of all permanent IT jobs advertised in England 11.74% 13.34% 13.26%
Number of salaries quoted 4,143 12,635 15,534
Median annual salary £55,000 £50,000 £50,000
Median salary % change year-on-year +10.00% - -
10th Percentile £31,250 £28,500 £28,704
90th Percentile £87,500 £83,750 £80,000
UK median annual salary £55,000 £50,000 £50,000
% change year-on-year +10.00% - -

ISO/IEC 20000
Job Vacancy Trend in England

Job postings citing ISO/IEC 20000 as a proportion of all IT jobs advertised in England.

Job vacancy trend for ISO/IEC 20000 in England

ISO/IEC 20000
Salary Trend in England

3-month moving average salary quoted in jobs citing ISO/IEC 20000 in England.

Salary trend for ISO/IEC 20000 in England

ISO/IEC 20000
Salary Histogram in England

Salary distribution for jobs citing ISO/IEC 20000 in England over the 6 months to 19 October 2020.

Salary histogram for ISO/IEC 20000 in England

ISO/IEC 20000
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the England region over the 6 months to 19 October 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +200 13 £60,000 +30.43% 2
Midlands +137 11 £49,500 -1.00% 1
West Midlands +100 10 £42,000 -16.00%
London +234 6 £85,000 +70.00% 1
South West +54 6 £60,000 +41.18% 2
North of England +160 2 £38,500 -3.75%
North West +121 2 £38,500 -0.65%
East Midlands - 1 £77,500 - 1
ISO/IEC 20000
UK

For the 6 months to 19 October 2020, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ISO/IEC 20000.

1 28 (73.68%) ISO/IEC 27001
2 18 (47.37%) ITIL
3 13 (34.21%) Service Management
3 13 (34.21%) Finance
4 12 (31.58%) ITSM
4 12 (31.58%) IT Audit
5 11 (28.95%) Risk Management
5 11 (28.95%) Information Security
6 9 (23.68%) Problem Management
6 9 (23.68%) VMware
6 9 (23.68%) ISO 9001
7 8 (21.05%) Microsoft
7 8 (21.05%) Change Management
7 8 (21.05%) Firewall
7 8 (21.05%) Business Continuity
7 8 (21.05%) Azure
8 7 (18.42%) VMware Infrastructure
8 7 (18.42%) Problem-Solving
8 7 (18.42%) Internal Audit
8 7 (18.42%) IT Governance
8 7 (18.42%) Management Information System
8 7 (18.42%) Citrix
8 7 (18.42%) VPN
9 6 (15.79%) NFS
9 6 (15.79%) MS Exchange
9 6 (15.79%) Windows
9 6 (15.79%) Sophos
9 6 (15.79%) GAP Analysis
9 6 (15.79%) Service Delivery
9 6 (15.79%) Agile Software Development

ISO/IEC 20000
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (15.79%) Exchange Server 2013
1 6 (15.79%) MS Exchange
2 3 (7.89%) SharePoint
Applications
1 2 (5.26%) Microsoft PowerPoint
2 1 (2.63%) InfoPath
2 1 (2.63%) Microsoft Excel
2 1 (2.63%) Microsoft Office
Business Applications
1 2 (5.26%) Remedy ITSM
Cloud Services
1 8 (21.05%) Azure
2 6 (15.79%) Office 365
3 1 (2.63%) AWS
3 1 (2.63%) Boomi
3 1 (2.63%) SaaS
Communications & Networking
1 8 (21.05%) Firewall
2 7 (18.42%) VPN
3 6 (15.79%) iSCSI
4 2 (5.26%) DNS
4 2 (5.26%) Internet
5 1 (2.63%) Anycast
5 1 (2.63%) BGP
5 1 (2.63%) Cisco IOS
5 1 (2.63%) Ethernet
5 1 (2.63%) IPsec
5 1 (2.63%) Multicast
5 1 (2.63%) Network Security
5 1 (2.63%) SNMP
5 1 (2.63%) TCP/IP
5 1 (2.63%) WAN
General
1 13 (34.21%) Finance
2 6 (15.79%) Public Sector
3 4 (10.53%) Telecoms
4 3 (7.89%) Electronics
4 3 (7.89%) Manufacturing
4 3 (7.89%) Marketing
5 1 (2.63%) Aerospace
5 1 (2.63%) Banking
5 1 (2.63%) French Language
5 1 (2.63%) German Language
5 1 (2.63%) Italian Language
5 1 (2.63%) Legal
5 1 (2.63%) Retail
Job Titles
1 6 (15.79%) Analyst
1 6 (15.79%) Citrix Support
1 6 (15.79%) Infrastructure Support
2 5 (13.16%) Audit Consultant
2 5 (13.16%) Consultant
2 5 (13.16%) IT Audit Consultant
2 5 (13.16%) IT Consultant
2 5 (13.16%) IT Manager
2 5 (13.16%) Quality Manager
3 4 (10.53%) Citrix Specialist
3 4 (10.53%) Citrix Support Specialist
3 4 (10.53%) Infrastructure Specialist
3 4 (10.53%) Infrastructure Support Specialist
3 4 (10.53%) ITIL Manager
3 4 (10.53%) Service Manager
3 4 (10.53%) Support Specialist
4 3 (7.89%) IT Support
4 3 (7.89%) ITIL Service Manager
4 3 (7.89%) Security Manager
4 3 (7.89%) Technical Analyst
Libraries, Frameworks & Software Standards
1 1 (2.63%) Middleware
1 1 (2.63%) REST
1 1 (2.63%) SOAP
1 1 (2.63%) Web Services
Miscellaneous
1 7 (18.42%) Management Information System
2 6 (15.79%) Enterprise Storage
3 5 (13.16%) SWIFT
4 2 (5.26%) Analytical Skills
5 1 (2.63%) Cyberthreat
5 1 (2.63%) Internet of Things
5 1 (2.63%) PKI
5 1 (2.63%) Replication
5 1 (2.63%) Self-Motivation
5 1 (2.63%) Virtual Team
Operating Systems
1 6 (15.79%) Windows
1 6 (15.79%) Windows Server
2 1 (2.63%) Linux
2 1 (2.63%) Red Hat Enterprise Linux
Processes & Methodologies
1 18 (47.37%) ITIL
2 13 (34.21%) Service Management
3 12 (31.58%) IT Audit
3 12 (31.58%) ITSM
4 11 (28.95%) Information Security
4 11 (28.95%) Risk Management
5 9 (23.68%) Problem Management
6 8 (21.05%) Business Continuity
6 8 (21.05%) Change Management
7 7 (18.42%) Internal Audit
7 7 (18.42%) IT Governance
7 7 (18.42%) Problem-Solving
8 6 (15.79%) Agile Software Development
8 6 (15.79%) GAP Analysis
8 6 (15.79%) Line Management
8 6 (15.79%) Process Improvement
8 6 (15.79%) Security Management
8 6 (15.79%) Server Management
8 6 (15.79%) Service Delivery
9 5 (13.16%) Information Security Management
Programming Languages
1 6 (15.79%) PowerShell
Qualifications
1 3 (7.89%) ITIL Certification
1 3 (7.89%) Security Cleared
2 2 (5.26%) SC Cleared
3 1 (2.63%) CEH
3 1 (2.63%) CFCE
3 1 (2.63%) CISSP
3 1 (2.63%) GCED
3 1 (2.63%) GCFA
3 1 (2.63%) GCIA
3 1 (2.63%) GCIH
3 1 (2.63%) GIAC
3 1 (2.63%) GREM
3 1 (2.63%) OSCP
3 1 (2.63%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 28 (73.68%) ISO/IEC 27001
2 9 (23.68%) ISO 9001
3 6 (15.79%) BS25999
3 6 (15.79%) NIST
4 5 (13.16%) ISAE 3402
4 5 (13.16%) PCI DSS
4 5 (13.16%) SLA
5 3 (7.89%) COBIT
5 3 (7.89%) ISO 9000
6 2 (5.26%) QA
7 1 (2.63%) Cyber Essentials
7 1 (2.63%) GDPR
7 1 (2.63%) HMG Security Policy Framework
7 1 (2.63%) ISO 22301
System Software
1 7 (18.42%) VMware Infrastructure
2 6 (15.79%) BitLocker
2 6 (15.79%) Hyper-V
2 6 (15.79%) NFS
2 6 (15.79%) XenApp
2 6 (15.79%) XenDesktop
3 1 (2.63%) Active Directory
Systems Management
1 6 (15.79%) Backup Exec
2 1 (2.63%) CSIRT
Vendors
1 9 (23.68%) VMware
2 8 (21.05%) Microsoft
3 7 (18.42%) Citrix
4 6 (15.79%) Sophos
4 6 (15.79%) Veeam
5 3 (7.89%) SAP
6 2 (5.26%) BMC
6 2 (5.26%) Cisco
6 2 (5.26%) Dell
6 2 (5.26%) Remedy
7 1 (2.63%) Capita
7 1 (2.63%) Google
7 1 (2.63%) HP
7 1 (2.63%) Juniper
7 1 (2.63%) ServiceNow
7 1 (2.63%) Splunk