The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for Contact Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Contact Management over the 3 months to 25 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Contact Management
England / East of England
Rank - 273 259
Permanent jobs citing Contact Management 0 2 6
As % of all permanent IT jobs advertised in the East of England - 0.027% 0.081%
As % of the Processes & Methodologies category - 0.031% 0.096%
Number of salaries quoted 0 1 4
Median salary - £70,000 £43,000
Median salary % change year-on-year - +62.79%  
UK excluding London median salary £36,250 £80,000 £47,500
% change year-on-year -54.68% +68.42%  

Contact Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process and methodology skills.

Process & Methodology Skills
East of England
Permanent job vacancies with a requirement for process and methodology skills 5319 6460 6272
As % of all permanent IT job vacancies advertised in the East of England 87.21% 87.88% 84.39%
Number of salaries quoted 4226 5103 4993
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.55%  
90% offered a salary of more than £32,500 £30,421 £30,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Contact Management
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England citing Contact Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Contact Management in the East of England

Contact Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management in the East of England.

Salary trend for Contact Management in the East of England