Period
to 19 October 2017

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for Contact Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Contact Management over the 6 months to 19 October 2017 with a comparison to the same period in the previous 2 years.

Contact Management
England > East of England
6 months to
19 Oct 2017
Same period 2016 Same period 2015
Rank - 350 385
Permanent jobs citing Contact Management 0 5 20
As % of all permanent IT jobs advertised in the East of England - 0.038% 0.13%
As % of the Processes & Methodologies category - 0.043% 0.15%
Number of salaries quoted 0 5 11
East of England median annual salary - £49,000 £40,000
Median salary % change year-on-year - +22.50% -
England median annual salary £65,000 £40,000 £50,000
% change year-on-year +62.50% -20.00% -13.04%

Contact Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 10184 11644 13703
As % of all permanent IT jobs advertised in the East of England 87.72% 88.14% 87.02%
Number of salaries quoted 8284 9631 11281
East of England median annual salary £46,000 £45,000 £45,000
Median salary % change year-on-year +2.22% - +4.65%
10th Percentile £27,500 £26,500 £26,250
90th Percentile £69,350 £70,000 £67,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Contact Management
Job Vacancy Trend in the East of England

Job postings citing Contact Management as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Contact Management in the East of England

Contact Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management in the East of England.

Salary trend for Contact Management in the East of England