Contact Management Contracts in the East of England

Contact Management
England > East of England

The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for Contact Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Contact Management over the 6 months to 4 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 107 - 150
Rank change year-on-year - - -
Contract jobs citing Contact Management 2 0 1
As % of all contract jobs advertised in the East of England 0.10% - 0.039%
As % of the Processes & Methodologies category 0.12% - 0.044%
Number of daily rates quoted 2 0 0
10th Percentile £368 - -
25th Percentile £394 - -
Median daily rate (50th Percentile) £450 - -
75th Percentile £519 - -
90th Percentile £553 - -
England median daily rate £688 - £550
% change year-on-year - - +22.22%

All Process and Methodology Skills
East of England

Contact Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 1,636 1,776 2,275
As % of all contract IT jobs advertised in the East of England 85.88% 87.36% 88.18%
Number of daily rates quoted 693 1,043 1,292
10th Percentile £205 £205 £185
25th Percentile £325 £315 £343
Median daily rate (50th Percentile) £458 £475 £475
Median % change year-on-year -3.68% - +8.57%
75th Percentile £575 £600 £550
90th Percentile £675 £700 £654
England median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +8.59%
Number of hourly rates quoted 608 339 384
10th Percentile £14.16 £13.41 £12.50
25th Percentile £15.39 £14.25 £13.25
Median hourly rate £40.00 £22.00 £15.50
Median % change year-on-year +81.82% +41.94% -15.16%
75th Percentile £62.81 £65.00 £40.80
90th Percentile £75.25 £70.00 £58.75
England median hourly rate £36.33 £37.15 £24.35
% change year-on-year -2.21% +52.57% +3.62%

Contact Management
Job Vacancy Trend in the East of England

Job postings citing Contact Management as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Contact Management in the East of England

Contact Management
Contractor Daily Rate Trend in the East of England

3-month moving average daily rate quoted in jobs citing Contact Management in the East of England.

Daily rate trend for Contact Management in the East of England

Contact Management
Daily Rate Histogram in the East of England

Daily rate distribution for jobs citing Contact Management in the East of England over the 6 months to 4 May 2024.

Daily rate histogram for Contact Management in the East of England

Contact Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Contact Management within the East of England region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Essex - 2 £450 -
Contact Management
England

Contact Management
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 2 (100.00%) Local Government
Job Titles
1 2 (100.00%) Analyst
1 2 (100.00%) Business Analyst
2 1 (50.00%) Automation Analyst
2 1 (50.00%) CRM Analyst
2 1 (50.00%) CRM Business Analyst
2 1 (50.00%) Senior
2 1 (50.00%) Senior Analyst
2 1 (50.00%) Senior Business Analyst
2 1 (50.00%) Voice Analyst
Processes & Methodologies
1 2 (100.00%) Business Analysis
1 2 (100.00%) Business Case
1 2 (100.00%) CRM
1 2 (100.00%) Kalman Filter
1 2 (100.00%) Knowledge Transfer
1 2 (100.00%) Stakeholder Management
2 1 (50.00%) Agile
2 1 (50.00%) Process Improvement
Qualifications
1 2 (100.00%) Degree