Period
to 19 January 2018

The median annual salary for a Desktop Support Analyst was £27,000 in advertised job vacancies in the East of England during the 6 months to 19 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support Analyst
England > East of England
6 months to
19 Jan 2018
Same period 2017 Same period 2016
Rank 322 353 334
Rank change year-on-year +31 -19 +44
Permanent jobs requiring a Desktop Support Analyst 28 8 42
As % of all permanent IT jobs advertised in the East of England 0.24% 0.065% 0.28%
As % of the Job Titles category 0.24% 0.067% 0.29%
Number of salaries quoted 21 8 38
East of England median annual salary £27,000 £25,750 £27,500
Median salary % change year-on-year +4.85% -6.36% +10.00%
10th Percentile £21,000 £21,550 £20,875
90th Percentile £30,000 £35,250 £34,000
England median annual salary £28,000 £27,000 £29,000
% change year-on-year +3.70% -6.90% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East of England
Permanent vacancies in the East of England with a recognized job title 11,487 12,003 14,331
% of permanent IT jobs with a recognized job title 96.69% 96.80% 96.68%
Number of salaries quoted 9,419 9,882 11,863
East of England median annual salary £46,500 £45,000 £44,500
Median salary % change year-on-year +3.33% +1.12% +4.71%
10th Percentile £26,250 £26,000 £25,000
90th Percentile £70,000 £68,750 £66,935
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Desktop Support Analyst
Job Vacancy Trend in the East of England

Job postings that featured Desktop Support Analyst in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Desktop Support Analyst in the East of England

Desktop Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst in the East of England.

Salary trend for Desktop Support Analyst in the East of England

Desktop Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Analyst within the East of England region over the 6 months to 19 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +8 14 £28,750 -11.54% 1
Essex +21 5 £22,000 -15.38%
Suffolk - 5 £29,000 -
Cambridgeshire -28 4 £25,000 +6.38% 1
Desktop Support Analyst
England

Desktop Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 19 January 2018, Desktop Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Desktop Support Analyst in the job title.

1 28 (100.00%) Windows
2 20 (71.43%) Microsoft Office
3 19 (67.86%) Microsoft
4 18 (64.29%) Active Directory
4 18 (64.29%) Office 365
5 16 (57.14%) Windows Server
6 14 (50.00%) ITIL
7 12 (42.86%) VMware
8 11 (39.29%) TCP/IP
9 10 (35.71%) Windows 7
10 9 (32.14%) VMware Infrastructure
10 9 (32.14%) Windows 8
10 9 (32.14%) LAN
10 9 (32.14%) WAN
11 8 (28.57%) MS Exchange
11 8 (28.57%) VPN
11 8 (28.57%) Hyper-V
12 7 (25.00%) Windows 10
12 7 (25.00%) Windows Server 2012
12 7 (25.00%) Windows Server 2008
12 7 (25.00%) DNS
12 7 (25.00%) SLA
12 7 (25.00%) DHCP
12 7 (25.00%) Handset
13 6 (21.43%) Ubuntu
13 6 (21.43%) VMware Workstation
13 6 (21.43%) Information Security
13 6 (21.43%) Citrix
13 6 (21.43%) Red Hat
13 6 (21.43%) Terminal Services

Desktop Support Analyst Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (28.57%) MS Exchange
2 6 (21.43%) Skype for Business
3 4 (14.29%) Exchange Server 2010
4 3 (10.71%) Exchange Server 2007
4 3 (10.71%) Exchange Server 2013
5 1 (3.57%) Blackberry Enterprise Server
5 1 (3.57%) SharePoint
Applications
1 20 (71.43%) Microsoft Office
2 3 (10.71%) Microsoft Excel
2 3 (10.71%) Microsoft PowerPoint
Cloud Services
1 18 (64.29%) Office 365
2 6 (21.43%) Amazon AWS
2 6 (21.43%) Cloud Computing
3 3 (10.71%) Microsoft Azure
3 3 (10.71%) Mimecast
Communications & Networking
1 11 (39.29%) TCP/IP
2 9 (32.14%) LAN
2 9 (32.14%) WAN
3 8 (28.57%) VPN
4 7 (25.00%) DHCP
4 7 (25.00%) DNS
5 6 (21.43%) Remote Desktop
5 6 (21.43%) Skype
6 3 (10.71%) Firewall
7 2 (7.14%) VLAN
8 1 (3.57%) IP Telephony
8 1 (3.57%) Network Security
8 1 (3.57%) VoIP
Database & Business Intelligence
1 1 (3.57%) SQL Server
General
1 1 (3.57%) Advertising
1 1 (3.57%) Back Office
1 1 (3.57%) Finance
1 1 (3.57%) Manufacturing
Miscellaneous
1 7 (25.00%) Handset
2 6 (21.43%) Data Centre
3 5 (17.86%) Driving Licence
3 5 (17.86%) Smartphone
4 4 (14.29%) Analytical Skills
5 1 (3.57%) Blackberry
5 1 (3.57%) Computer Science
5 1 (3.57%) iPad
5 1 (3.57%) Life Science
Operating Systems
1 28 (100.00%) Windows
2 16 (57.14%) Windows Server
3 10 (35.71%) Windows 7
4 9 (32.14%) Windows 8
5 7 (25.00%) Windows 10
5 7 (25.00%) Windows Server 2008
5 7 (25.00%) Windows Server 2012
6 6 (21.43%) CentOS
6 6 (21.43%) Linux
6 6 (21.43%) Mac OS
6 6 (21.43%) Red Hat Enterprise Linux
6 6 (21.43%) Ubuntu
7 4 (14.29%) Windows XP
8 1 (3.57%) Android
Processes & Methodologies
1 14 (50.00%) ITIL
2 6 (21.43%) Information Security
2 6 (21.43%) Mentoring
2 6 (21.43%) Proactive Management
2 6 (21.43%) Problem Management
3 3 (10.71%) Application Packaging
3 3 (10.71%) Email Filtering
3 3 (10.71%) Kalman Filter
3 3 (10.71%) Proactive Monitoring
4 2 (7.14%) Mathematics
5 1 (3.57%) Data Analysis
5 1 (3.57%) Data Security
5 1 (3.57%) Virtual Environments
Programming Languages
1 2 (7.14%) C
Qualifications
1 5 (17.86%) MCP
1 5 (17.86%) Microsoft Certification
2 4 (14.29%) MCSA
3 3 (10.71%) CCNA
3 3 (10.71%) Cisco Certification
4 2 (7.14%) Degree
5 1 (3.57%) Computer Science Degree
5 1 (3.57%) MCDST
Quality Assurance & Compliance
1 7 (25.00%) SLA
System Software
1 18 (64.29%) Active Directory
2 9 (32.14%) VMware Infrastructure
3 8 (28.57%) Hyper-V
4 6 (21.43%) Terminal Services
4 6 (21.43%) VMware ESXi
4 6 (21.43%) VMware Workstation
4 6 (21.43%) vSphere
Systems Management
1 6 (21.43%) vCenter Server
2 3 (10.71%) Norton AntiVirus
2 3 (10.71%) SCCM
2 3 (10.71%) Symantec Endpoint Protection
Vendors
1 19 (67.86%) Microsoft
2 12 (42.86%) VMware
3 6 (21.43%) Citrix
3 6 (21.43%) Red Hat
4 3 (10.71%) Altiris
4 3 (10.71%) Symantec
5 1 (3.57%) HP
5 1 (3.57%) Mitel
5 1 (3.57%) ProCurve
5 1 (3.57%) Red Box
5 1 (3.57%) WatchGuard