Desktop Support Analyst Jobs in England

Desktop Support Analyst
UK > England

The median Desktop Support Analyst salary in England is £40,500 per year, according to job vacancies posted during the 6 months leading to 28 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 646 817 827
Rank change year-on-year +171 +10 +205
Permanent jobs requiring a Desktop Support Analyst 37 25 94
As % of all permanent jobs advertised in England 0.076% 0.028% 0.11%
As % of the Job Titles category 0.084% 0.030% 0.12%
Number of salaries quoted 30 21 70
10th Percentile £30,500 £27,500 £24,000
25th Percentile £36,250 £30,000 £26,750
Median annual salary (50th Percentile) £40,500 £37,500 £32,972
Median % change year-on-year +8.00% +13.73% -0.08%
75th Percentile £52,500 £46,250 £40,000
90th Percentile £65,500 £50,250 £45,500
UK median annual salary £40,500 £37,500 £34,000
% change year-on-year +8.00% +10.29% +4.62%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 43,919 83,679 79,671
% of permanent jobs with a recognized job title 90.79% 94.64% 91.48%
Number of salaries quoted 23,116 62,210 50,998
10th Percentile £29,250 £28,500 £32,750
25th Percentile £41,250 £38,084 £45,000
Median annual salary (50th Percentile) £56,000 £52,500 £60,800
Median % change year-on-year +6.67% -13.65% +1.33%
75th Percentile £75,000 £71,250 £81,250
90th Percentile £97,500 £90,000 £100,000
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

Desktop Support Analyst
Job Vacancy Trend in England

Job postings that featured Desktop Support Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Desktop Support Analyst in England

Desktop Support Analyst
Salary Trend in England

3-month moving average salary quoted in jobs citing Desktop Support Analyst in England.

Salary trend for Desktop Support Analyst in England

Desktop Support Analyst
Salary Histogram in England

Salary distribution for jobs citing Desktop Support Analyst in England over the 6 months to 28 May 2025.

Salary histogram for Desktop Support Analyst in England

Desktop Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Analyst within the England region over the 6 months to 28 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +136 29 £46,250 +5.71% 13
South West +118 3 £31,000 -27.06%
South East +90 3 £37,500 +25.00% 9
Midlands +58 2 £31,500 +11.50%
West Midlands +63 1 £33,000 +22.22%
East Midlands +38 1 £30,000 +1.69%
Desktop Support Analyst
UK

Desktop Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 28 May 2025, Desktop Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Desktop Support Analyst in the job title.

1 35 (94.59%) Windows
2 34 (91.89%) Microsoft
3 26 (70.27%) Microsoft Office
4 25 (67.57%) Microsoft 365
5 23 (62.16%) Active Directory
6 17 (45.95%) Windows 10
7 16 (43.24%) SCCM
8 15 (40.54%) ITIL
8 15 (40.54%) Social Skills
9 13 (35.14%) ITSM
10 12 (32.43%) DNS
10 12 (32.43%) DHCP
11 11 (29.73%) Citrix
12 9 (24.32%) SLA
12 9 (24.32%) TCP/IP
12 9 (24.32%) Degree
13 8 (21.62%) ServiceNow
13 8 (21.62%) Windows Server
13 8 (21.62%) Inventory Management
13 8 (21.62%) Customer Service
14 7 (18.92%) Windows Server 2016
14 7 (18.92%) Windows Server 2019
14 7 (18.92%) MobileIron
14 7 (18.92%) Microsoft Intune
14 7 (18.92%) Time Management
14 7 (18.92%) Finance
15 6 (16.22%) Change Management
15 6 (16.22%) Banking
15 6 (16.22%) Retail
15 6 (16.22%) Incident Management

Desktop Support Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (13.51%) Microsoft Exchange
2 2 (5.41%) SharePoint
Applications
1 26 (70.27%) Microsoft Office
2 5 (13.51%) Microsoft Excel
3 3 (8.11%) Microsoft PowerPoint
4 2 (5.41%) Acrobat
Business Applications
1 6 (16.22%) Remedy ITSM
2 1 (2.70%) Carpe Diem
2 1 (2.70%) Elite 3E
Cloud Services
1 25 (67.57%) Microsoft 365
2 6 (16.22%) Entra ID
3 5 (13.51%) Azure
4 4 (10.81%) OneDrive
5 1 (2.70%) Mimecast
Communications & Networking
1 12 (32.43%) DHCP
1 12 (32.43%) DNS
2 9 (24.32%) TCP/IP
3 6 (16.22%) Cisco IOS
3 6 (16.22%) VLAN
4 3 (8.11%) LAN
4 3 (8.11%) WAN
5 2 (5.41%) Ethernet
5 2 (5.41%) Firewall
5 2 (5.41%) Remote Desktop
5 2 (5.41%) Softphone
6 1 (2.70%) VPN
6 1 (2.70%) WebEx
6 1 (2.70%) Wi-Fi
6 1 (2.70%) Wireless
General
1 15 (40.54%) Social Skills
2 7 (18.92%) Finance
3 6 (16.22%) Banking
3 6 (16.22%) Retail
4 5 (13.51%) Investment Banking
4 5 (13.51%) Law
5 4 (10.81%) Front Office
6 3 (8.11%) Games
6 3 (8.11%) Legal
7 2 (5.41%) Inclusion and Diversity
8 1 (2.70%) Presentation Skills
Miscellaneous
1 6 (16.22%) CCTV
1 6 (16.22%) Driving Licence
1 6 (16.22%) Video Conferencing
2 5 (13.51%) Blackberry
2 5 (13.51%) Self-Motivation
3 4 (10.81%) Data Centre
3 4 (10.81%) Onboarding
4 2 (5.41%) Handset
4 2 (5.41%) iPhone
5 1 (2.70%) Data Protection Act
5 1 (2.70%) Hedge funds
5 1 (2.70%) iPad
5 1 (2.70%) Smartphone
Operating Systems
1 35 (94.59%) Windows
2 17 (45.95%) Windows 10
3 8 (21.62%) Windows Server
4 7 (18.92%) Windows Server 2016
4 7 (18.92%) Windows Server 2019
5 6 (16.22%) Mac OS X
6 4 (10.81%) Apple iOS
7 2 (5.41%) Mac OS
8 1 (2.70%) Android
8 1 (2.70%) Windows Server 2012
Processes & Methodologies
1 15 (40.54%) ITIL
2 13 (35.14%) ITSM
3 8 (21.62%) Customer Service
3 8 (21.62%) Inventory Management
4 7 (18.92%) Time Management
5 6 (16.22%) Change Management
5 6 (16.22%) Incident Management
6 5 (13.51%) Data Governance
6 5 (13.51%) Disaster Recovery
7 4 (10.81%) Cybersecurity
7 4 (10.81%) Internal Audit
8 3 (8.11%) Problem-Solving
9 2 (5.41%) Customer Experience
9 2 (5.41%) Decision-Making
9 2 (5.41%) Patch Management
9 2 (5.41%) Problem Management
9 2 (5.41%) Security Patching
9 2 (5.41%) Software Deployment
9 2 (5.41%) Ticket Management
9 2 (5.41%) User Experience
Programming Languages
1 3 (8.11%) PowerShell
Qualifications
1 9 (24.32%) Degree
2 6 (16.22%) ITIL Foundation Certificate
3 2 (5.41%) ITIL Certification
4 1 (2.70%) A+ Certification
Quality Assurance & Compliance
1 9 (24.32%) SLA
System Software
1 23 (62.16%) Active Directory
2 2 (5.41%) Virtual Desktop
3 1 (2.70%) BitLocker
3 1 (2.70%) Firmware
3 1 (2.70%) Virtual Machines
Systems Management
1 16 (43.24%) SCCM
2 7 (18.92%) Microsoft Intune
Vendors
1 34 (91.89%) Microsoft
2 11 (29.73%) Citrix
3 8 (21.62%) ServiceNow
4 7 (18.92%) MobileIron
5 6 (16.22%) Cisco
5 6 (16.22%) Remedy
5 6 (16.22%) Riverbed
5 6 (16.22%) SAP
5 6 (16.22%) Trend Micro
6 2 (5.41%) Adobe
6 2 (5.41%) Qualys
7 1 (2.70%) Apple
7 1 (2.70%) Bloomberg
7 1 (2.70%) DocuSign
7 1 (2.70%) HP
7 1 (2.70%) iManage
7 1 (2.70%) Intapp
7 1 (2.70%) McAfee