Period
to 22 July 2017

The median annual salary for a Desktop Support Analyst was £30,000 in advertised job vacancies in England during the 6 months to 22 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support Analyst
UK > England
6 months to
22 Jul 2017
Same period 2016 Same period 2015
Rank 939 862 812
Rank change year-on-year -77 -50 -11
Permanent jobs requiring a Desktop Support Analyst 219 403 508
As % of all permanent IT jobs advertised in England 0.13% 0.21% 0.24%
As % of the Job Titles category 0.14% 0.22% 0.25%
Number of salaries quoted 206 345 441
England median annual salary £30,000 £29,000 £29,000
Median salary % change year-on-year +3.45% - +4.50%
10th Percentile £22,250 £20,750 £20,750
90th Percentile £42,500 £40,000 £47,500
UK median annual salary £29,500 £29,000 £29,000
% change year-on-year +1.72% - +5.45%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 160847 183530 200860
As % of all permanent IT job vacancies advertised in England 96.01% 96.53% 96.60%
Number of salaries quoted 131954 155895 166469
England median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £27,500 £26,750 £26,250
90th Percentile £78,750 £77,500 £75,000
UK median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Desktop Support Analyst
Job Vacancy Trend in England

Job postings that featured Desktop Support Analyst in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Desktop Support Analyst in England

Desktop Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst in England.

Salary trend for Desktop Support Analyst in England

Desktop Support Analyst
Salary Histogram in England

The salary distribution of IT jobs citing Desktop Support Analyst in England over the 6 months to 22 July 2017.

Salary histogram for Desktop Support Analyst in England

Desktop Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Analyst within the England region over the 6 months to 22 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +3 144 £30,000 - 6
South East -10 38 £28,000 - 1
Midlands +39 13 £28,500 +26.67% 1
North of England -34 11 £21,500 -28.33% 2
East of England +20 7 £25,500 +4.08% 2
East Midlands +16 7 £28,500 +18.75% 1
Yorkshire +14 7 £17,500 -41.67% 1
West Midlands +24 6 £28,250 +25.56%
South West -7 6 £29,500 +13.25%
North West -32 4 £25,250 +1.00% 1
Desktop Support Analyst
UK

Desktop Support Analyst Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 22 July 2017, Desktop Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Desktop Support Analyst in the job title.

1 184 (84.02%) Windows
2 145 (66.21%) Microsoft
3 124 (56.62%) Active Directory
4 104 (47.49%) Windows 7
5 95 (43.38%) Microsoft Office
6 93 (42.47%) Windows 10
7 51 (23.29%) ITIL
8 48 (21.92%) Citrix
8 48 (21.92%) Office 365
9 44 (20.09%) SCCM
10 43 (19.63%) Windows Server
11 40 (18.26%) MS Exchange
12 39 (17.81%) Microsoft Certification
13 35 (15.98%) Finance
13 35 (15.98%) Windows Server 2008
14 33 (15.07%) Apple
14 33 (15.07%) Windows Server 2012
15 30 (13.70%) VMware
16 29 (13.24%) Android
17 28 (12.79%) Windows 8
18 26 (11.87%) TCP/IP
19 23 (10.50%) Service Management
19 23 (10.50%) Blackberry
19 23 (10.50%) LAN
19 23 (10.50%) MCSE
19 23 (10.50%) Smartphone
20 21 (9.59%) Degree
20 21 (9.59%) VMware Infrastructure
21 19 (8.68%) Banking
22 18 (8.22%) Legal

Desktop Support Analyst Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (18.26%) MS Exchange
2 13 (5.94%) SharePoint
3 9 (4.11%) Exchange Server 2010
4 8 (3.65%) Blackberry Enterprise Server
5 7 (3.20%) Exchange Server 2013
6 6 (2.74%) Exchange Server 2007
7 2 (0.91%) Exchange Server 2003
7 2 (0.91%) IIS
7 2 (0.91%) SharePoint Server
7 2 (0.91%) Skype for Business
8 1 (0.46%) Apache
8 1 (0.46%) IBM Domino
8 1 (0.46%) IBM Notes
8 1 (0.46%) SharePoint 2010
8 1 (0.46%) Tomcat
Applications
1 95 (43.38%) Microsoft Office
2 6 (2.74%) Microsoft Excel
3 3 (1.37%) Microsoft PowerPoint
4 2 (0.91%) AutoCAD
4 2 (0.91%) Revit
Business Applications
1 1 (0.46%) Dynamics CRM
Cloud Services
1 48 (21.92%) Office 365
2 6 (2.74%) Mimecast
3 3 (1.37%) Microsoft Azure
Communications & Networking
1 26 (11.87%) TCP/IP
2 23 (10.50%) LAN
3 16 (7.31%) DNS
4 15 (6.85%) DHCP
5 14 (6.39%) VoIP
6 13 (5.94%) WAN
7 10 (4.57%) Firewall
8 9 (4.11%) PBX
8 9 (4.11%) VPN
9 7 (3.20%) Network Security
10 6 (2.74%) SAN
11 5 (2.28%) IP Telephony
11 5 (2.28%) Remote Desktop
11 5 (2.28%) VLAN
11 5 (2.28%) Wi-Fi
12 4 (1.83%) Internet
13 3 (1.37%) Wireless
14 2 (0.91%) Ethernet
14 2 (0.91%) Skype
14 2 (0.91%) Softphone
Database & Business Intelligence
1 7 (3.20%) SQL Server
2 1 (0.46%) Oracle Database
2 1 (0.46%) Oracle Database 11g
2 1 (0.46%) SQL Server 2005
2 1 (0.46%) SQL Server 2008
2 1 (0.46%) SQL Server Integration Services
2 1 (0.46%) SQL Server Reporting Services
Development Applications
1 3 (1.37%) MSI
2 2 (0.91%) InstallShield
3 1 (0.46%) JIRA
General
1 35 (15.98%) Finance
2 19 (8.68%) Banking
3 18 (8.22%) Legal
4 11 (5.02%) Law
5 10 (4.57%) Retail
6 7 (3.20%) Italian Language
7 6 (2.74%) Advertising
8 5 (2.28%) International Banking
8 5 (2.28%) Telecoms
9 4 (1.83%) Investment Banking
10 3 (1.37%) Automotive
10 3 (1.37%) Manufacturing
11 2 (0.91%) Pharmaceutical
12 1 (0.46%) Front Office
12 1 (0.46%) Marketing
12 1 (0.46%) Publishing
Libraries, Frameworks & Software Standards
1 3 (1.37%) XMPP
2 1 (0.46%) COM
2 1 (0.46%) JSP
2 1 (0.46%) X-Windows
Miscellaneous
1 23 (10.50%) Blackberry
1 23 (10.50%) Smartphone
2 14 (6.39%) BYOD
3 11 (5.02%) iPad
3 11 (5.02%) Video Conferencing
4 7 (3.20%) iPhone
5 5 (2.28%) Driving Licence
5 5 (2.28%) Fat Client
5 5 (2.28%) Management Information System
5 5 (2.28%) Thin Client
6 4 (1.83%) Computer Science
6 4 (1.83%) Equities
6 4 (1.83%) Hedge funds
7 3 (1.37%) Analytical Skills
8 2 (0.91%) CCTV
9 1 (0.46%) CMDB
9 1 (0.46%) Enterprise Software
9 1 (0.46%) IVR
9 1 (0.46%) Mobile Computing
9 1 (0.46%) NHS
Operating Systems
1 184 (84.02%) Windows
2 104 (47.49%) Windows 7
3 93 (42.47%) Windows 10
4 43 (19.63%) Windows Server
5 35 (15.98%) Windows Server 2008
6 33 (15.07%) Windows Server 2012
7 29 (13.24%) Android
8 28 (12.79%) Windows 8
9 18 (8.22%) Mac OS X
10 14 (6.39%) Windows XP
11 11 (5.02%) Mac OS
12 8 (3.65%) Apple iOS
13 7 (3.20%) Windows Server 2003
14 4 (1.83%) Windows Vista
15 2 (0.91%) Linux
15 2 (0.91%) Unix
Processes & Methodologies
1 51 (23.29%) ITIL
2 23 (10.50%) Service Management
3 17 (7.76%) Service Delivery
4 14 (6.39%) Incident Management
5 11 (5.02%) Asset Management
5 11 (5.02%) ITIL V3
6 10 (4.57%) Project Management
7 7 (3.20%) Change Management
7 7 (3.20%) E-Commerce
8 6 (2.74%) Application Packaging
8 6 (2.74%) Problem Management
8 6 (2.74%) Software Deployment
9 5 (2.28%) Disaster Recovery
9 5 (2.28%) Software Testing
10 4 (1.83%) Continuous Improvement
10 4 (1.83%) Contract Management
10 4 (1.83%) Investment Management
10 4 (1.83%) Root Cause Analysis
10 4 (1.83%) Time Management
11 3 (1.37%) Personalization
Programming Languages
1 11 (5.02%) PowerShell
2 8 (3.65%) SQL
3 2 (0.91%) VBScript
4 1 (0.46%) C
4 1 (0.46%) PHP
Qualifications
1 39 (17.81%) Microsoft Certification
2 23 (10.50%) MCSE
3 21 (9.59%) Degree
4 14 (6.39%) MCP
5 9 (4.11%) ITIL Certification
6 8 (3.65%) MCSA
7 5 (2.28%) CCNA
7 5 (2.28%) Cisco Certification
8 4 (1.83%) MCDST
9 2 (0.91%) A+ Certification
9 2 (0.91%) Computer Science Degree
9 2 (0.91%) ITIL Foundation Certificate
9 2 (0.91%) MCITP
9 2 (0.91%) MOS
9 2 (0.91%) Security Cleared
10 1 (0.46%) MCTS
Quality Assurance & Compliance
1 17 (7.76%) SLA
2 1 (0.46%) QA
System Software
1 124 (56.62%) Active Directory
2 21 (9.59%) VMware Infrastructure
3 15 (6.85%) XenApp
4 11 (5.02%) Hyper-V
5 10 (4.57%) XenDesktop
6 3 (1.37%) Microsoft App-V
7 2 (0.91%) Terminal Services
7 2 (0.91%) Virtual Desktop
8 1 (0.46%) BitLocker
8 1 (0.46%) Virtual Machines
8 1 (0.46%) Virtual Servers
8 1 (0.46%) vSphere
Systems Management
1 44 (20.09%) SCCM
2 16 (7.31%) Norton AntiVirus
3 9 (4.11%) Backup Exec
4 5 (2.28%) FortiGate
5 2 (0.91%) Symantec Endpoint Protection
5 2 (0.91%) WSUS
6 1 (0.46%) AirWatch
6 1 (0.46%) SafeCom
6 1 (0.46%) XenMobile
Vendors
1 145 (66.21%) Microsoft
2 48 (21.92%) Citrix
3 33 (15.07%) Apple
4 30 (13.70%) VMware
5 16 (7.31%) Cisco
5 16 (7.31%) HP
5 16 (7.31%) Symantec
6 12 (5.48%) Reuters
7 11 (5.02%) Bloomberg
8 9 (4.11%) Avaya
9 7 (3.20%) Sophos
10 6 (2.74%) Mitel
11 5 (2.28%) Canon
11 5 (2.28%) FactSet
12 4 (1.83%) Polycom
13 3 (1.37%) Altiris
13 3 (1.37%) AppSense
13 3 (1.37%) ServiceNow
14 2 (0.91%) iManage
14 2 (0.91%) LANDesk
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ReThink Recruitment
Salary: £27000 - £30000 per annum + Benefits
Posted: Yesterday
Peterborough, Cambridgeshire
QUANTICA
Salary: £26000 - £27000 per annum + great benefits package!
Posted: 3 days ago
Spalding, Lincolnshire
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Salary: From £23,000 to £28,000 per annum
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Cheshire
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