Period
to 24 June 2019

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 24 June 2019 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
England > East of England
6 months to
24 Jun 2019
Same period 2018 Same period 2017
Rank 265 345 329
Rank change year-on-year +80 -16 +38
Permanent jobs citing ISO/IEC 20000 5 15 25
As % of all permanent IT jobs advertised in the East of England 0.066% 0.12% 0.20%
As % of the Quality Assurance & Compliance category 0.43% 1.00% 1.80%
Number of salaries quoted 4 12 11
East of England median annual salary £53,750 £43,750 £60,000
Median salary % change year-on-year +22.86% -27.08% +20.00%
10th Percentile £43,750 £25,000 £41,000
90th Percentile £63,500 £73,383 £72,500
England median annual salary £47,500 £50,000 £45,000
% change year-on-year -5.00% +11.11% -6.74%

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
East of England
Permanent vacancies with a requirement for quality assurance or compliance skills 1,154 1,496 1,392
As % of all permanent IT jobs advertised in the East of England 15.28% 12.19% 11.37%
Number of salaries quoted 830 1,081 1,082
East of England median annual salary £46,000 £45,000 £45,000
Median salary % change year-on-year +2.22% - -
10th Percentile £25,750 £25,000 £26,250
90th Percentile £75,000 £72,500 £68,750
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% -3.31%

ISO/IEC 20000
Job Vacancy Trend in the East of England

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ISO/IEC 20000 in the East of England

ISO/IEC 20000
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 in the East of England.

Salary trend for ISO/IEC 20000 in the East of England

ISO/IEC 20000
Salary Histogram in the East of England

The salary distribution of IT jobs citing ISO/IEC 20000 in the East of England over the 6 months to 24 June 2019.

Salary histogram for ISO/IEC 20000 in the East of England

ISO/IEC 20000
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the East of England region over the 6 months to 24 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +57 5 £53,750 -23.21%
ISO/IEC 20000
England

For the 6 months to 24 June 2019, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for ISO/IEC 20000.

1 5 (100.00%) ITIL
2 4 (80.00%) ISO/IEC 27001
3 3 (60.00%) Data Protection
3 3 (60.00%) ITIL V3
3 3 (60.00%) Process Improvement
3 3 (60.00%) Data Privacy
3 3 (60.00%) Service Management
3 3 (60.00%) Risk Management
3 3 (60.00%) Legal
3 3 (60.00%) GDPR
4 2 (40.00%) People Management
4 2 (40.00%) PRINCE2
4 2 (40.00%) ITSM
5 1 (20.00%) Information Security Management
5 1 (20.00%) Security Management
5 1 (20.00%) MCP
5 1 (20.00%) Splunk
5 1 (20.00%) Continuous Improvement
5 1 (20.00%) MODAF
5 1 (20.00%) Zephyr
5 1 (20.00%) Mentoring
5 1 (20.00%) Coaching
5 1 (20.00%) Capacity Management
5 1 (20.00%) Office 365
5 1 (20.00%) NetScaler
5 1 (20.00%) SCOrch
5 1 (20.00%) VMware Infrastructure
5 1 (20.00%) PowerShell
5 1 (20.00%) Mac OS
5 1 (20.00%) Hyper-V

ISO/IEC 20000
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) Confluence
1 1 (20.00%) SharePoint
Cloud Services
1 1 (20.00%) Azure Stack
1 1 (20.00%) Microsoft Azure
1 1 (20.00%) Office 365
1 1 (20.00%) OneDrive
Communications & Networking
1 1 (20.00%) DHCP
1 1 (20.00%) DNS
1 1 (20.00%) NetScaler
1 1 (20.00%) Skype
1 1 (20.00%) TCP/IP
Database & Business Intelligence
1 1 (20.00%) SQL Server
Development Applications
1 1 (20.00%) JIRA
1 1 (20.00%) TestRail
1 1 (20.00%) Visual Studio
1 1 (20.00%) Zephyr
General
1 3 (60.00%) Legal
Job Titles
1 3 (60.00%) Compliance Manager
1 3 (60.00%) IT Manager
1 3 (60.00%) Quality Manager
2 1 (20.00%) Architect
2 1 (20.00%) Delivery Manager
2 1 (20.00%) Infrastructure Architect
2 1 (20.00%) Infrastructure Engineer
2 1 (20.00%) Service Manager
2 1 (20.00%) Services Delivery Manager
Miscellaneous
1 1 (20.00%) CMDB
1 1 (20.00%) Self-Motivation
Operating Systems
1 1 (20.00%) Linux
1 1 (20.00%) Mac OS
1 1 (20.00%) Unix
1 1 (20.00%) Windows
Processes & Methodologies
1 5 (100.00%) ITIL
2 3 (60.00%) Data Privacy
2 3 (60.00%) Data Protection
2 3 (60.00%) ITIL V3
2 3 (60.00%) Process Improvement
2 3 (60.00%) Risk Management
2 3 (60.00%) Service Management
3 2 (40.00%) ITSM
3 2 (40.00%) People Management
3 2 (40.00%) PRINCE2
4 1 (20.00%) Continuous Improvement
4 1 (20.00%) Continuous Integration
4 1 (20.00%) CRM
4 1 (20.00%) Information Security Management
4 1 (20.00%) Kanban
4 1 (20.00%) MODAF
4 1 (20.00%) Problem Management
4 1 (20.00%) Scrum
4 1 (20.00%) Security Management
4 1 (20.00%) Service Delivery
Programming Languages
1 1 (20.00%) JavaScript
1 1 (20.00%) PHP
1 1 (20.00%) PowerShell
1 1 (20.00%) Python
1 1 (20.00%) SQL
Qualifications
1 1 (20.00%) CCA
1 1 (20.00%) CCNA
1 1 (20.00%) Cisco Certification
1 1 (20.00%) Citrix Certification
1 1 (20.00%) Degree
1 1 (20.00%) MCP
1 1 (20.00%) PRINCE2 Practitioner
1 1 (20.00%) RHCE
Quality Assurance & Compliance
1 4 (80.00%) ISO/IEC 27001
2 3 (60.00%) GDPR
3 1 (20.00%) SLA
System Software
1 1 (20.00%) Active Directory
1 1 (20.00%) Hyper-V
1 1 (20.00%) Microsoft App-V
1 1 (20.00%) VMware Infrastructure
1 1 (20.00%) XenApp
1 1 (20.00%) XenDesktop
Systems Management
1 1 (20.00%) Microsoft Data Protection Manager
1 1 (20.00%) SCCM
1 1 (20.00%) SCOM
1 1 (20.00%) SCOrch
Vendors
1 1 (20.00%) Atlassian
1 1 (20.00%) Cisco
1 1 (20.00%) Citrix
1 1 (20.00%) Splunk
1 1 (20.00%) VMware