Ticket Management Jobs in the East of England

Ticket Management
England > East of England

The table below provides summary statistics for permanent job vacancies advertised in the East of England requiring Ticket Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Ticket Management over the 6 months leading up to 29 May 2025, comparing them to the same period in the previous two years.

6 months to
29 May 2025
Same period 2024 Same period 2023
Rank 179 203 210
Rank change year-on-year +24 +7 +71
Permanent jobs citing Ticket Management 7 24 13
As % of all permanent jobs advertised in the East of England 0.21% 0.38% 0.26%
As % of the Processes & Methodologies category 0.23% 0.48% 0.27%
Number of salaries quoted 7 23 11
10th Percentile - - -
25th Percentile £27,000 £21,250 £25,250
Median annual salary (50th Percentile) £28,000 £31,000 £42,500
Median % change year-on-year -9.68% -27.06% +97.67%
75th Percentile £30,250 £40,625 £43,750
90th Percentile £31,800 £43,750 -
England median annual salary £42,500 £39,750 £42,500
% change year-on-year +6.92% -6.47% +25.00%

All Process and Methodology Skills
East of England

Ticket Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East of England.

Permanent vacancies with a requirement for process or methodology skills 3,106 5,027 4,747
As % of all permanent jobs advertised in the East of England 94.24% 78.89% 94.71%
Number of salaries quoted 1,397 3,772 2,080
10th Percentile £27,750 £26,000 £26,750
25th Percentile £35,000 £32,500 £38,000
Median annual salary (50th Percentile) £50,000 £50,000 £55,000
Median % change year-on-year - -9.09% +10.00%
75th Percentile £66,200 £65,000 £67,500
90th Percentile £75,000 £77,500 £80,000
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Ticket Management
Job Vacancy Trend in the East of England

Job postings citing Ticket Management as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Ticket Management in the East of England

Ticket Management
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Ticket Management in the East of England.

Salary trend for Ticket Management in the East of England

Ticket Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Ticket Management within the East of England region over the 6 months to 29 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Essex +18 6 £28,000 -25.33% 1
Hertfordshire +30 1 £28,000 -32.12% 3
Ticket Management
England

Ticket Management
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 4 (57.14%) Microsoft 365
2 2 (28.57%) AWS
2 2 (28.57%) Azure
2 2 (28.57%) GCP
2 2 (28.57%) SaaS
Communications & Networking
1 2 (28.57%) HTTP
1 2 (28.57%) SSL
Database & Business Intelligence
1 2 (28.57%) NoSQL
Development Applications
1 2 (28.57%) JIRA
General
1 4 (57.14%) Social Skills
Job Titles
1 4 (57.14%) 1st/2nd Line Support
1 4 (57.14%) 2nd Line Support
1 4 (57.14%) IT Support
1 4 (57.14%) Service Desk Support
2 2 (28.57%) Analyst
2 2 (28.57%) Support Analyst
3 1 (14.29%) Applications Support
3 1 (14.29%) Applications Support Analyst
3 1 (14.29%) Customer Analyst
3 1 (14.29%) Customer Support Analyst
3 1 (14.29%) DevOps Engineer
3 1 (14.29%) ICT Analyst
3 1 (14.29%) ICT Support
3 1 (14.29%) ICT Support Analyst
3 1 (14.29%) Integration Engineer
3 1 (14.29%) Junior
3 1 (14.29%) Junior DevOps
3 1 (14.29%) Junior DevOps Engineer
3 1 (14.29%) SaaS Analyst
3 1 (14.29%) XML Analyst
Libraries, Frameworks & Software Standards
1 2 (28.57%) Elastic Stack
1 2 (28.57%) JSON
1 2 (28.57%) OAuth
1 2 (28.57%) REST
1 2 (28.57%) SOAP
1 2 (28.57%) XML
Miscellaneous
1 2 (28.57%) Product Ownership
Operating Systems
1 4 (57.14%) Windows
Processes & Methodologies
1 4 (57.14%) Data Management
1 4 (57.14%) Innovative Thinking
1 4 (57.14%) ITIL
1 4 (57.14%) Service Delivery
2 3 (42.86%) Customer Service
3 2 (28.57%) API Integration
3 2 (28.57%) Customer Experience
3 2 (28.57%) Fintech
3 2 (28.57%) Performance Metrics
4 1 (14.29%) Collaborative Working
4 1 (14.29%) DevOps
Programming Languages
1 3 (42.86%) SQL
Qualifications
1 2 (28.57%) A+ Certification
1 2 (28.57%) CompTIA Security+
Quality Assurance & Compliance
1 2 (28.57%) SLA
Systems Management
1 2 (28.57%) Graylog
Vendors
1 2 (28.57%) Google
1 2 (28.57%) Splunk