2nd Line Support Jobs in East Sussex

Second Line Support
South East > East Sussex

The median Second Line Support salary in East Sussex is £29,000 per year according to job vacancies posted during the 6 months to 9 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 61 94 108
Rank change year-on-year +33 +14 -12
Permanent jobs requiring a 2nd Line Support 14 3 5
As % of all permanent jobs advertised in East Sussex 1.98% 0.32% 0.41%
As % of the Job Titles category 2.15% 0.38% 0.42%
Number of salaries quoted 9 3 5
10th Percentile £26,850 £22,171 -
25th Percentile £27,000 £24,679 £25,000
Median annual salary (50th Percentile) £29,000 £29,714 £26,000
Median % change year-on-year -2.40% +14.28% -35.00%
75th Percentile £33,750 £30,286 £27,750
90th Percentile - £30,457 £30,600
South East median annual salary £30,000 £30,500 £27,500
% change year-on-year -1.64% +10.91% -4.51%

All Permanent IT Job Vacancies
East Sussex

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in East Sussex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in East Sussex with a recognized job title 651 792 1,188
% of permanent jobs with a recognized job title 92.08% 85.25% 97.54%
Number of salaries quoted 504 575 868
10th Percentile £25,000 £33,750 £33,750
25th Percentile £32,500 £42,500 £45,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £67,070 £75,000
90th Percentile £78,750 £80,000 £85,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

2nd Line Support
Job Vacancy Trend in East Sussex

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in East Sussex.

Job vacancy trend for 2nd Line Support in East Sussex

2nd Line Support
Salary Trend in East Sussex

3-month moving average salary quoted in jobs citing 2nd Line Support in East Sussex.

Salary trend for 2nd Line Support in East Sussex

2nd Line Support
Job Locations in East Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the East Sussex region over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Brighton +22 8 £29,500 -0.72%
Bexhill-On-Sea - 5 - -
Hailsham - 1 £27,500 -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in East Sussex

For the 6 months to 9 May 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Sussex region featuring 2nd Line Support in the job title.

1 11 (78.57%) Azure
1 11 (78.57%) Microsoft 365
1 11 (78.57%) Customer Service
2 9 (64.29%) Windows Server
2 9 (64.29%) Windows
2 9 (64.29%) Firewall
3 8 (57.14%) DNS
3 8 (57.14%) Active Directory
3 8 (57.14%) Entra ID
3 8 (57.14%) Problem-Solving
4 7 (50.00%) Microsoft
5 6 (42.86%) VoIP
5 6 (42.86%) Service Delivery
5 6 (42.86%) OneDrive
5 6 (42.86%) Social Skills
6 5 (35.71%) Windows Server 2019
6 5 (35.71%) DHCP
6 5 (35.71%) AWS Certification
6 5 (35.71%) Virtual Desktop
6 5 (35.71%) Data Loss Prevention
6 5 (35.71%) Apple iOS
6 5 (35.71%) AWS
6 5 (35.71%) Mobile Device Management
6 5 (35.71%) Structured Cabling
6 5 (35.71%) VLAN
6 5 (35.71%) Change Management
6 5 (35.71%) Avaya
6 5 (35.71%) Adobe
6 5 (35.71%) Citrix
7 4 (28.57%) Telecoms

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in East Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) Microsoft Exchange
2 1 (7.14%) SharePoint
Applications
1 1 (7.14%) Microsoft Office
Cloud Services
1 11 (78.57%) Azure
1 11 (78.57%) Microsoft 365
2 8 (57.14%) Entra ID
3 6 (42.86%) OneDrive
4 5 (35.71%) AWS
5 1 (7.14%) OpenDNS
Communications & Networking
1 9 (64.29%) Firewall
2 8 (57.14%) DNS
3 6 (42.86%) VoIP
4 5 (35.71%) DHCP
4 5 (35.71%) Structured Cabling
4 5 (35.71%) VLAN
5 3 (21.43%) Wi-Fi
6 1 (7.14%) LAN
6 1 (7.14%) WAN
General
1 6 (42.86%) Social Skills
2 4 (28.57%) Telecoms
3 1 (7.14%) Presentation Skills
Miscellaneous
1 3 (21.43%) Handset
2 1 (7.14%) Private Cloud
Operating Systems
1 9 (64.29%) Windows
1 9 (64.29%) Windows Server
2 5 (35.71%) Apple iOS
2 5 (35.71%) Windows Server 2019
Processes & Methodologies
1 11 (78.57%) Customer Service
2 8 (57.14%) Problem-Solving
3 6 (42.86%) Service Delivery
4 5 (35.71%) Change Management
4 5 (35.71%) Data Loss Prevention
4 5 (35.71%) Mobile Device Management
5 3 (21.43%) Data Engineering
6 2 (14.29%) CRM
6 2 (14.29%) Infrastructure Engineering
7 1 (7.14%) Kalman Filter
7 1 (7.14%) Mentoring
7 1 (7.14%) Server Management
7 1 (7.14%) Service Management
7 1 (7.14%) Time Management
Programming Languages
1 2 (14.29%) SQL
Qualifications
1 5 (35.71%) AWS Certification
2 1 (7.14%) MCSE
2 1 (7.14%) Microsoft Certification
2 1 (7.14%) MOS
Quality Assurance & Compliance
1 1 (7.14%) Cyber Essentials
1 1 (7.14%) SLA
System Software
1 8 (57.14%) Active Directory
2 5 (35.71%) Virtual Desktop
3 3 (21.43%) Hyper-V
4 1 (7.14%) VMware Infrastructure
Vendors
1 7 (50.00%) Microsoft
2 5 (35.71%) Adobe
2 5 (35.71%) Avaya
2 5 (35.71%) Citrix
3 2 (14.29%) ConnectWise
4 1 (7.14%) Cisco
4 1 (7.14%) Draytek
4 1 (7.14%) SonicWALL
4 1 (7.14%) Sophos
4 1 (7.14%) Ubiquiti
4 1 (7.14%) Veeam
4 1 (7.14%) VMware
4 1 (7.14%) Webroot