2nd Line Support Jobs in Edinburgh

Second Line Support
Scotland > Edinburgh

The median Second Line Support salary in Edinburgh is £33,500 per year according to job vacancies posted during the 6 months to 30 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
30 Apr 2024
Same period 2023 Same period 2022
Rank 102 141 151
Rank change year-on-year +39 +10 -30
Permanent jobs requiring a 2nd Line Support 11 10 8
As % of all permanent jobs advertised in Edinburgh 0.72% 0.47% 0.35%
As % of the Job Titles category 0.75% 0.49% 0.35%
Number of salaries quoted 11 10 7
10th Percentile £27,500 £24,925 £22,600
25th Percentile £28,750 £27,000 £24,875
Median annual salary (50th Percentile) £33,500 £32,000 £32,000
Median % change year-on-year +4.69% - +16.36%
75th Percentile £42,500 £34,250 £35,875
90th Percentile - £46,000 £38,000
Scotland median annual salary £28,800 £25,000 £24,000
% change year-on-year +15.20% +4.17% -15.79%

All Permanent IT Job Vacancies
Edinburgh

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Edinburgh. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Edinburgh with a recognized job title 1,466 2,033 2,268
% of permanent jobs with a recognized job title 95.88% 95.49% 97.84%
Number of salaries quoted 1,036 1,188 1,420
10th Percentile £32,625 £36,306 £32,988
25th Percentile £46,250 £45,000 £42,500
Median annual salary (50th Percentile) £60,000 £60,000 £55,000
Median % change year-on-year - +9.09% +10.00%
75th Percentile £72,433 £77,715 £68,750
90th Percentile £91,934 £90,000 £85,000
Scotland median annual salary £52,500 £57,500 £52,500
% change year-on-year -8.70% +9.52% +10.53%

2nd Line Support
Job Vacancy Trend in Edinburgh

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Edinburgh.

Job vacancy trend for 2nd Line Support in Edinburgh

2nd Line Support
Salary Trend in Edinburgh

3-month moving average salary quoted in jobs citing 2nd Line Support in Edinburgh.

Salary trend for 2nd Line Support in Edinburgh

2nd Line Support
Salary Histogram in Edinburgh

Salary distribution for jobs citing 2nd Line Support in Edinburgh over the 6 months to 30 April 2024.

Salary histogram for 2nd Line Support in Edinburgh

2nd Line Support Skill Set
Top 20 Co-occurring Skills and Capabilities in Edinburgh

For the 6 months to 30 April 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Edinburgh region featuring 2nd Line Support in the job title.

1 9 (81.82%) Windows
1 9 (81.82%) Microsoft 365
1 9 (81.82%) Problem-Solving
2 5 (45.45%) Customer Service
2 5 (45.45%) Service Delivery
2 5 (45.45%) Stakeholder Management
3 4 (36.36%) Microsoft
3 4 (36.36%) Inclusion and Diversity
4 3 (27.27%) Unix
4 3 (27.27%) Azure
5 2 (18.18%) Active Directory
5 2 (18.18%) Microsoft Exchange
5 2 (18.18%) Social Skills
6 1 (9.09%) Virtual Environments
6 1 (9.09%) Windows 10
6 1 (9.09%) LAN
6 1 (9.09%) WAN
6 1 (9.09%) SCCM
6 1 (9.09%) Firewall
6 1 (9.09%) Wi-Fi

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (18.18%) Microsoft Exchange
Cloud Services
1 9 (81.82%) Microsoft 365
2 3 (27.27%) Azure
Communications & Networking
1 1 (9.09%) Firewall
1 1 (9.09%) LAN
1 1 (9.09%) WAN
1 1 (9.09%) Wi-Fi
General
1 4 (36.36%) Inclusion and Diversity
2 2 (18.18%) Social Skills
Operating Systems
1 9 (81.82%) Windows
2 3 (27.27%) Unix
3 1 (9.09%) Windows 10
Processes & Methodologies
1 9 (81.82%) Problem-Solving
2 5 (45.45%) Customer Service
2 5 (45.45%) Service Delivery
2 5 (45.45%) Stakeholder Management
3 1 (9.09%) Virtual Environments
System Software
1 2 (18.18%) Active Directory
Systems Management
1 1 (9.09%) SCCM
Vendors
1 4 (36.36%) Microsoft