2nd Line Support Job Trends in Edinburgh

Second Line Support
Scotland > Edinburgh

The median Second Line Support salary in Edinburgh is £31,500 per year, according to job vacancies posted during the 6 months leading to 20 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

 6 months to
20 Mar 2026		 Same period 2025 Same period 2024
Rank 91 89 101
Rank change year-on-year -2 +12 +50
Permanent jobs requiring a 2nd Line Support 3 3 9
As % of all permanent jobs in Edinburgh 0.25% 0.31% 0.70%
As % of the Job Titles category 0.27% 0.33% 0.72%
Number of salaries quoted 3 0 9
10th Percentile - - £29,500
25th Percentile £29,750 - £30,000
Median annual salary (50th Percentile) £31,500 - £40,000
Median % change year-on-year - - +26.98%
75th Percentile £34,875 - £42,500
90th Percentile £35,850 - -
Scotland median annual salary £31,875 £29,000 £27,400
% change year-on-year +9.91% +5.84% +9.60%

All Permanent IT Job Roles
Edinburgh

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Edinburgh. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Edinburgh with a recognized job title 1,117 907 1,248
% of permanent jobs with a recognized job title 94.66% 93.03% 96.67%
Number of salaries quoted 615 436 985
10th Percentile £28,250 £28,375 £31,250
25th Percentile £31,250 £43,750 £45,000
Median annual salary (50th Percentile) £53,750 £60,000 £60,000
Median % change year-on-year -10.42% - -0.86%
75th Percentile £75,000 £79,648 £72,433
90th Percentile £90,000 £98,474 £91,934
Scotland median annual salary £45,000 £55,000 £52,500
% change year-on-year -18.18% +4.76% -8.70%

2nd Line Support
Job Vacancy Trend in Edinburgh

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support' in the job title relative to all permanent IT jobs advertised in Edinburgh.

2nd Line Support job vacancy trend in Edinburgh

2nd Line Support
Salary Trend in Edinburgh

Salary distribution trend for 2nd Line Support job vacancies in Edinburgh.

Salary distribution trend for 2nd Line Support job vacancies in Edinburgh

2nd Line Support Skill Set
Top 24 Co-Occurring Skills & Capabilities in Edinburgh

For the 6 months to 20 March 2026, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Edinburgh region featuring 2nd Line Support in the job title.

1 3 (100.00%) DHCP
1 3 (100.00%) DNS
1 3 (100.00%) Microsoft
1 3 (100.00%) Microsoft 365
1 3 (100.00%) Problem-Solving
1 3 (100.00%) Windows
2 2 (66.67%) Android
2 2 (66.67%) Apple
2 2 (66.67%) Data Protection
2 2 (66.67%) GDPR
2 2 (66.67%) Microsoft Office
2 2 (66.67%) PCI DSS
2 2 (66.67%) SharePoint
2 2 (66.67%) Windows Server
3 1 (33.33%) Active Directory
3 1 (33.33%) Azure
3 1 (33.33%) Customer Service
3 1 (33.33%) Cyber Essentials
3 1 (33.33%) Cybersecurity
3 1 (33.33%) Entra ID
3 1 (33.33%) Hyper-V
3 1 (33.33%) ISO/IEC 27001
3 1 (33.33%) Mentoring
3 1 (33.33%) Windows 10

2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Edinburgh by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (66.67%) SharePoint
Applications
1 2 (66.67%) Microsoft Office
Cloud Services
1 3 (100.00%) Microsoft 365
2 1 (33.33%) Azure
2 1 (33.33%) Entra ID
Communications & Networking
1 3 (100.00%) DHCP
1 3 (100.00%) DNS
General
1 3 (100.00%) Retail
1 3 (100.00%) Social Skills
2 1 (33.33%) Documentation Skills
Miscellaneous
1 2 (66.67%) Cyber Threat
2 1 (33.33%) Onboarding
Operating Systems
1 3 (100.00%) Windows
2 2 (66.67%) Android
2 2 (66.67%) Windows Server
3 1 (33.33%) Windows 10
Processes & Methodologies
1 3 (100.00%) Problem-Solving
2 2 (66.67%) Data Protection
3 1 (33.33%) Customer Service
3 1 (33.33%) Cybersecurity
3 1 (33.33%) Mentoring
Quality Assurance & Compliance
1 2 (66.67%) GDPR
1 2 (66.67%) PCI DSS
2 1 (33.33%) Cyber Essentials
2 1 (33.33%) ISO/IEC 27001
System Software
1 1 (33.33%) Active Directory
1 1 (33.33%) Hyper-V
Vendors
1 3 (100.00%) Microsoft
2 2 (66.67%) Apple
77 2nd Line Support jobs Nationwide